Customer Success Specialist

We are seeking a highly skilled and experienced Senior Front-End Performance Engineer to join our dynamic and innovative development team. The ideal candidate is not only a proficient UI developer but also possesses a deep understanding of performance optimization techniques for web applications. You will be responsible for enhancing the performance, scalability, and user experience of our high-traffic and complex applications. As a Senior Front-End Performance Engineer, you will play a key role in leading a team, collaborating with cross-functional groups, and creatively solving challenging technical problems.

Responsibilities:

• Lead efforts to identify and resolve performance bottlenecks in our front-end applications.
• Optimize existing codebase to enhance loading times, responsiveness, and overall user experience.
• Contribute to enhancing development processes and coding standards, with a focus on performance-oriented practices.
• Showcase strong engineering skills by designing and writing well-organized code. Independently handle medium to large features, completing numerous tasks without the need for constant guidance.
• Possess an in-depth understanding of the assigned codebase, product area, or systems. You initiate and drive necessary changes.
• Evaluate and incorporate open-source tools, libraries, and frameworks to boost development efficiency and performance.
• Demonstrate effective collaboration with other teams (Support/Success, Product, Design, Platform Engineering), understanding how our organization collaborates for tasks like releases and product launches.
• Provide technical leadership and mentor junior team members, guiding them in implementing performance optimization best practices.
• Actively participate in code reviews, offering valuable feedback to ensure code quality and adherence to performance guidelines.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience).
• 5+ years of experience in front-end development with a strong focus on performance optimization.
• Proven track record of successfully optimizing large-scale and complex web applications.
• Proficiency in Vue.js, Webpack, TypeScript, Node.js, and MongoDB is a plus
• Deep understanding of browser rendering behavior, network performance, and caching strategies.
• Experience in leading or mentoring development teams.
• Creative problem-solving skills with the ability to tackle challenging technical issues.
• Strong communication and collaboration skills to work effectively in a cross-functional team environment.
• Familiarity with open-source software development and contributions.
• Up-to-date knowledge of industry trends, best practices, and emerging technologies in front-end development and performance optimization.
• Note: The responsibilities and qualifications mentioned above are representative and not exhaustive, and other tasks and duties may be assigned based on business needs

Are you ready to wield your programming prowess to revolutionize the realm of healthcare, directly impacting lives and shaping the future?

basys.ai, a trailblazer in healthcare technology, is on the lookout for a seasoned Senior Software Development Engineer (SDE II) to join our dynamic team. If you have 3-5 years of hands-on experience and a hunger for innovation, this is your golden ticket to make a real difference!

Role Overview:

We are seeking an experienced Full-Stack Tech Lead with a strong background in PHP and Angular development to head a small technical team (~3 ppl). This tech lead job will have a large amount of time spent on coding.

General Requirements:

• An undergraduate or graduate degree in a relevant field
• 5+ years of experience in full-stack development

Key Technical Skills:

• Architecture: Expertise in design and implementation
• Front-End Development: Strong in Angular
• Back-End Development: Extensive experience in Node.js and PHP
• Databases: Strong in MySQL
• Version Control: Strong experience with Git
• Cloud: Strong experience with AWS

Soft Skills:

• Fluent in English
• Strong communication skills, both written and verbal
• Strong team player with the ability to work well in a group
• Comfortable with delegating tasks and ensuring the delivery of high-quality code from the entire team in a timely manner

• Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
• Taking care of complete Product backlog of the Product which is going to be developed or under development.
• Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
• Should be able to update Product Owner timely if there is any issue/challenge in the development team.
• Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
• Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
• Take care of end-to-end timely and quality delivery of the complete product.
• Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.

Job Summary:-

We are seeking a highly motivated individual for Business Development Profile / Online Bidding
Should be comfortable in client interaction and proposal writing.
Should having knowledge of website bids.
Excellent Communication skills (written & Oral) can also apply for this position.
Should have knowledge of bidding portals.

The Incident Response Senior Principal Analyst leads a team of experts with diverse skill sets across areas such as Security Operations Center (SOC), Forensics, and other applicable technical Subject Matter Expert (SME) resources. The IR Senior Principal Analyst is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The IR Senior Principal Analyst is also responsible for developing and sustaining strong relationships with our clients, and client’s counsel to ensure the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. The incumbent of this role should display a strong foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute the responsibilities associated with this role.  

ROLES AND RESPONSIBILITIES

• Supports the management of the technical aspects from client setup and kickoff to supporting the reporting process.
• Co-leads project scoping calls to accurately collect information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. Responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful engagement delivery.
• Organize and maintain an inventory of requests sent to the client to include at a minimum public IP ranges, requested information (including systems for collection), collected logs, systems Skadi or full systems, and any other requested made of the client by Arete or counsel.
• Works directly with the client and other Arete team members to preserve and collect artifacts for forensic analysis.
• Engages in communications with the TA for negotiation and recovery of decryption keys or manages the ransomware specialist team.
• Ensures deadlines are met and timely update meetings are established with client and counsel.
• Responsible for quality control over the budget of engagement and proactively identifying the need for addendums for engagements. Discusses with counsel before provided addendum.
• The main point of contact who manages and participates in all communications with the client and client’s counsel during the engagement. Assists with the development of communications.
• Supports the management and coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks. 
• Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.
• Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.
• Co-manages restoration team when engaged with the client for recovery of systems, data collection, and SentinelOne (S1) deployment.
• Partners with the Forensic Lead to coordinate additional data collection requests pertinent to the investigation.
• Communicates in tandem with the Forensic Lead relevant findings to the client during the investigation.
• Designs and executes a strategy to install S1 and live response data within the SLAs set by Arete.
• Manage the SOC for accurate reporting of S1 metrics from threats to checked-in systems based on the need from the client.
• Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product. 
• Organizes the updates for client and counsel and acts as the "quarterback" for leading update calls when prompted by counsel; maintains an organized and methodical approach for providing updates from negotiations, system restoration, data collection forensics, and closeout. Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.
• Can troubleshoot instability issues within infected operating systems and stabilize the system for continued recovery.
• Cross trains across the IR services within SOC, IR Lead, Forensics, and Restoration.
• Supports peers and IR Directors within the engagement lifecycle. Familiarizes oneself with the negotiation tactics and communications with threat actors.

• Other duties as assigned.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified. 

SKILLS AND KNOWLEDGE

1. Experience delivering consulting engagements in a fast-paced environment
2. Experience leading scoping calls
3. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering
4. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations
5. Knowledgeable of collection methodologies and tools.
6. Comfortable working within various OS including Windows, Linux, and OSX
7. Organized communications and notes
8. Communicates clearly and concisely
9. Generally knowledgeable of the multiple services that comprise an IR investigation
10. In-depth knowledge of the ransom negotiation process and details it accordingly to clients