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Customer Success Specialist
Embarc Information Technology P Ltd's logo

Customer Success Specialist

Shailendra Bansal's profile picture
Posted by Shailendra Bansal
1 - 5 yrs
₹2L - ₹5L / yr
Noida, Agra, Delhi, Gurugram, Noida
Skills
Python etc.) — we don’t want you doing repetitive work!...
managing scheduled maintenance Maintaining a knowledge base of known issues...
Customer Success
Tech Support
Embarc was established in 1994 and has established itself as a leading company in providing solutions for location based services. We have developed Find’n’Secure web based real time GPS Tracking and Fleet Management Software. We also have Find’n’Secure for Mobiles. We supply different kind of GPS trackers and accessories depending on the need of tracking (Vehicles, children, pets, ships, airplanes etc.). We have partners in more than 45 countries. We have now launched Find’n’Secure Ver 5.0. We have also launched FnS Apps for Android and iOS platforms. We are looking for a bright Technical Customer Success Specialist to provide enterprise level support to our customers via phone, web, email, chat and other support channels as required. Responsibilities: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Embarc Information Technology P Ltd

Founded :
1994
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Founded in 1994, Embarc Information Technology P Ltd is a bootstrapped company based in Noida. It has 6-50 employees currently and works in the domain of Ecommerce.
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Lacroo Technologies Pty Ltd
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Rohan Jain
Posted by Rohan Jain
Pune
1 - 3 yrs
₹20L - ₹25L / yr
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Summary

We are looking for an exceptional AI-native full-stack product engineer who can take product specs, prototypes, or PRDs and turn them into clean, tested, QA’d, merge-ready branches.


We are building a fast-moving software company and currently use AI coding tools heavily in our development workflow. Right now, the delivery process is: prototype review, spec clarification, implementation planning, AI-assisted coding, QA, checking what was actually built, and preparing features for final merge.


We want to have this entire workflow managed by the right engineer.


Your job will be to take a feature brief, PRD, prototype, or Loom walkthrough and own the process from:


Input → clarification → implementation plan → AI-assisted build → self-review → QA → PR → merge-ready branch.


We are looking for someone who can take ownership, not create more management work.


What You’ll Do


You will be responsible for:

  • Reviewing PRDs, prototypes, tickets, or Loom walkthroughs
  • Asking clear, batched clarification questions
  • Creating concise implementation plans before coding
  • Using AI coding tools to accelerate development
  • Reviewing and improving AI-generated code
  • Building full-stack product features
  • Writing or updating tests where appropriate
  • Running QA before handing work over
  • Creating clean, reviewable pull requests
  • Documenting what was built, what changed, and what risks remain
  • Preparing branches that are actually ready to merge
  • Communicating clearly and asynchronously


What “Done” Means


A feature is not done when the code is written. A feature is done when:

  • The implementation matches the PRD/prototype
  • Acceptance criteria are completed
  • Code is clean and understandable
  • Build/lint/type checks pass
  • Relevant tests are added or updated
  • Manual QA has been completed
  • Screenshots or Loom walkthrough are provided when relevant
  • PR description is clear
  • Risks, assumptions, and deviations are documented
  • The branch is ready for review/merge


Ideal Candidate


You are probably a strong fit if you are:

  • An experienced full-stack engineer with strong product judgment
  • Experienced with AI coding tools such as Claude Code
  • Comfortable taking a vague product idea and turning it into a working feature
  • Able to review AI-generated code critically
  • Strong with GitHub PR workflows
  • Detail-oriented with good QA discipline
  • Clear in written communication
  • Comfortable working in a fast-moving startup environment
  • Able to work independently without needing constant hand-holding
  • Good at asking the right questions early


You Are Not a Fit, please do not apply if:

  • You blindly trust AI-generated code
  • You need every task broken down into tiny instructions
  • You say “done” without testing your work
  • You create large messy PRs
  • You cannot explain your own code
  • You are only comfortable with narrow frontend or backend tasks
  • You are not comfortable with ambiguity
  • You dislike writing implementation plans or QA notes
  • You require constant synchronous direction


Required Skills


Please include your experience with:


  • Full-stack web development
  • Frontend frameworks
  • Backend/API development
  • Git/GitHub
  • Pull request workflow
  • Testing and QA
  • AI-assisted coding tools
  • Debugging and self-review
  • Product-focused software development
  • Nice to Have
  • Startup experience
  • Experience as a founding engineer or product engineer
  • Strong UX/product taste
  • Experience with automated testing
  • Experience with CI/CD
  • Experience with preview deployments
  • Experience turning Figma/prototypes into production features
  • Experience working directly with founders


How We Work


We will usually provide one or more of:

  • PRD
  • Prototype
  • Figma
  • Loom walkthrough
  • Linear/Jira/Notion ticket
  • Product brief
  • Screenshots
  • Existing codebase


You will be expected to return:

  • Clarifying questions, if needed
  • Implementation plan
  • Branch/PR
  • QA notes
  • Test results
  • Screenshots/Loom if relevant
  • Clear summary of what was built
  • Any risks, tradeoffs, or unresolved questions


Trial Task


We will start with a paid trial task.


The trial will involve a small real feature or product improvement. You will be asked to:


  • Review the brief/prototype
  • Write a short implementation plan
  • Build the feature
  • QA it
  • Open a clean PR
  • Provide a Loom or written walkthrough
  • Document assumptions, risks, and anything not completed


We are not just evaluating whether the code works. We are evaluating whether you can own the delivery process end-to-end and how well you leverage AI.


What Success Looks Like


Success means the team can give you a PRD or prototype and receive back a merge-ready branch without needing to manage every step.


Great output looks like:


“I reviewed the feature brief, found two ambiguities, made reasonable assumptions, implemented the core flow, added tests, QA’d happy path and edge cases, documented one tradeoff, and the branch is ready for review. Management's input is only needed on this one product decision.”


Preference will be given to candidates who can work with high ownership and potentially become a long-term product engineering partner.


To Apply, please consider answering the following questions:

  • What AI coding tools do you use regularly, and how do you use them?
  • Walk us through your process for turning a PRD or prototype into a merge-ready branch.
  • How do you QA your own work before asking for review?
  • What are the biggest risks of AI-generated code?
  • Share an example of a PR, project, or product feature you built that you are proud of.
  • What stack are you strongest in?
  • Are you comfortable doing a paid trial task?
  • What does “merge-ready” mean to you?
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DashClicks India Pvt Ltd
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Meenu Gupta
Posted by Meenu Gupta
Remote only
4 - 10 yrs
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skill iconReact Native
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skill iconiOS App Development
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We are looking for a React Native developer who can build a performant mobile app on both the iOS and Android platforms. We’re looking to take our dashclicks.com web app and turn portions of it into an amazing mobile app.

 

You will be responsible for architecting and building this app, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

 

Responsibilities:

 

  • Transition existing React web apps to React Native.
  • Build pixel-perfect UIs across both mobile platforms (iOS and Android).
  • Design and develop highly complex application components, and integrate software packages, programs and                reusable objects 
  • Leverage native APIs for deep integrations with both platforms.
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Make use of additional JavaScript libraries such as Redux to make asynchronous API calls as well as improve the           performance of the apps
  • Perform real-time monitoring and fixing crashes.
  • Plan the data and presentation layer of the applications’ front-end Implement pixel-perfect UI's that match designs.    
  •  Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
  • Write unit and integration tests. Work with native modules when required.

 

Skills:

 

  • 3+ years of experience in React Native (iOS and Android).
  • Have a deep knowledge of Redux architecture
  • Must have worked with Firebase Database and Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
  • Strong understanding of back-end and front-end technologies such as NodeJS, React.JS, Web Socket, Pub-Sub, TypeScript, HTML5, CSS and CSS-In-JS.
  • Knowledge of object-oriented programming
  • Ability to write well-documented, clean JavaScript code
  • React assumptions concepts like Virtual DOM, JSX, Component State and component lifecycle 
  • Rock solid at working with third-party dependencies and debugging dependency conflicts
  • Familiarity with native build tools, like XCode, Gradle, Android Studio, IntelliJ
  • Understanding of REST APIs, the document request model, and offline storage
  • Knowledge of monitoring tools like crash reporting and analytics
  • Knowledge of functional or object-oriented programming
  • Experience with automated testing suites, like (Jest or Mocha)
  • Understanding of mobile UI frameworks like Native Base, UI Kitten, Material Kit etc.
  • Experience implementing authorization and authentication workflows using JWT, OAuth2 etc.

 

Things that make us the World’s leading white-label marketing software development company:

  • We do not outsource any of our fulfillment services.
  • We offer a fully white-labeled dashboard allowing our users’ clients to log in and see their accounts’ progress.
  • We offer educational and prospecting tools to help businesses generate growth and revenue.

 

What do we bring to the table?

  • Competitive base pay and benefits package with exciting growth plans.
  • A chance to work with professionals across various areas of expertise on a product loved by 30,000+ marketing agencies worldwide.
  • 9 hours a day & 5 days a week working structure.
  • A chance to learn & grow in a fast-paced environment, driving transformational growth for our brand.
  • Fully remote work offers you the chance to balance your professional and personal life.

 

Come join us on this journey, we're looking forward to talents like you.

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Profile: Audit & Taxation


Qualification: CA Fresher



Roles & Responsibilities:


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Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure

Proficiency in Taxation Laws, Accounting Practices, Audit

Major experinec in Direct Taxation & Indirect Taxation

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Desired profile of the candidate


Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting


Strong analytical and strategic planning skills.


Having knowledge / Experience in Accounting / Direct Tax - Income Tax & TDS / Statutory Audits of Companies


Proficiency in handling Tax Softwares, Tax Portal, Accounting Practices, Audit, Excel, MS Office

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₹2L - ₹3L / yr
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Location: Noida Sector 62 (Work From Office - WFO , 5 days in a week)

Employment Type: Full-time


Candidates who have completed their Internship in same domain are also welcomed



Job Description:


We are seeking a highly motivated Data Research Associate to join our team at our Noida Sector 62 office. The ideal candidate will be responsible for gathering and analyzing data, primarily from LinkedIn, to support various business initiatives. This role offers a unique opportunity for interns to learn and contribute to our data research efforts.


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CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have helped companies ensure their customers get the best digital experiences.

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Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.


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Our Client company is into Telecommunications. (SY1)
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numberz
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Deeksha Saxena
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If hired, what you would do at numberz:- Mapping potential clients and scheduling meetings with them Proven experience in dealing with senior Finance executives in the companies. Plan weekly- sales- cycle and meet prospective clients on a daily basis- Preparing client and market mapping reports for his business segment Responsible for timely invoicing and collection of payment from the clients Media Tracking to generate prospects Preparing- sales- and- sales- related reports including daily call reports, weekly reports,- sales- projection report, monthly- sales- plan etc. Plan and budget revenue generation for the week and month Maintain strong relationships with clients in his/her portfolio and churn more business from the listed accounts Who should join us:- 5-10 years Alliances/business development experience ideally within the IT, Payments, Fintech start-up Proven experience working with medium and large organisations with their Finance Teams Solid understanding of the end-to- end account management/sales- process- Outstanding verbal, written and presentation skills- Ability to assess client requirements Previous experience in Solution Selling is an added bonus
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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