Customer Success Specialist

Adobe Workfront SME – Role Summary

Looking for a Subject Matter Expert in Adobe Workfront to lead solution design, client education, and technical execution across various projects. This role demands strong client interaction skills, in-depth technical proficiency in Workfront and Workfront Fusion, and the ability to translate business needs into scalable solutions.

Key Responsibilities

• Act as a recognized expert in Adobe Workfront solutions.
• Educate clients on best practices and industry standards.
• Analyze complex project challenges and recommend optimal solutions.
• Handle multiple client engagements simultaneously.
• Keep up with the latest Adobe Workfront developments.
• Maintain accurate records and proactively communicate project updates.
• Support enablement and coaching for clients and partners.
• Collaborate closely with internal and external stakeholders.

Requirements

• Strong command of Adobe Workfront and Workfront Fusion (module setup, scenario development, troubleshooting).
• Proven ability to turn business requirements into architectural and technical solutions.
• Skilled in integrations and communicating technical concepts to non-technical stakeholders.
• Excellent facilitation, communication, and presentation skills.
• Self-driven, adaptive, and solution-oriented with a collaborative mindset.
• Strong organizational and client management capabilities.

Job Title: Backend Engineer – SDE II

Location: Delhi

Employment Type: Full-Time

About the Role:

We are looking for a passionate and experienced Backend Engineer (SDE II) to join our growing team. As a core backend contributor, you'll be responsible for building scalable, secure, and high-performance backend systems. You’ll collaborate closely with product, DevOps, and frontend teams to deliver best-in-class technology solutions.

Key Responsibilities:

• Design, develop, and maintain robust backend systems using Golang and PostgreSQL.
• Build and manage scalable microservices and APIs for high availability and performance.
• Ensure secure authentication and authorization using AWS services.
• Work with Docker, Kubernetes (EKS) to build and deploy containerized applications.
• Implement messaging and real-time systems using Kafka and WebSocket's.
• Maintain best practices in performance tuning, monitoring, and CI/CD.
• Collaborate with cross-functional teams to gather requirements and translate into technical solutions.
• Write clean, maintainable, and well-tested code.
• Contribute to architectural decisions and code reviews.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proficiency in Golang and strong experience with PostgreSQL.
• Solid understanding of AWS Cloud, EKS, and Kubernetes.
• Hands-on experience with Docker and container orchestration tools.
• Strong experience in building and maintaining RESTful APIs and real-time systems using Kafka/WebSocket.
• Expertise in building and scaling microservices-based architecture.
• Good understanding of Go concurrency and parallelism.

What We Offer:

• Opportunity to work in a fast-paced, innovative environment.
• Flexible work culture and flat team structure.
• Competitive salary and benefits.
• Work with cutting-edge technologies and a highly talented team.

Key Responsibility Areas (KRA) – HR Generalist

1. Recruitment & Onboarding

• Coordinate end-to-end recruitment processes (job postings, sourcing, screening, interviews, offers).
• Liaise with hiring managers to define role requirements and selection criteria.
• Conduct reference checks and background verifications.
• Ensure smooth onboarding and orientation of new hires.

2. Employee Engagement

• Develop and implement employee engagement activities and initiatives.
• Conduct periodic employee feedback surveys and support action planning.
• Organize team-building and recognition events to foster a positive workplace culture.

3. HR Operations & Compliance

• Maintain employee records and HRIS data accurately and confidentially.
• Prepare employment letters, contracts, and documentation.
• Ensure compliance with labor laws and internal policies.
• Assist in audits and statutory reporting.

4. Performance Management

• Support the implementation and monitoring of performance appraisal systems.
• Coordinate performance review cycles and assist managers with evaluation processes.
• Track and report on performance trends and support interventions as needed.

5. Training & Development

• Identify training needs in consultation with managers and teams.
• Coordinate training programs, track participation, and evaluate effectiveness.
• Maintain a calendar of learning and development activities.

6. Payroll & Benefits Administration

• Assist in payroll preparation by collecting and verifying attendance and leave records.
• Handle employee queries related to salaries, benefits, and deductions.
• Support administration of insurance, PF, ESI, and other statutory benefits.

7. Employee Relations

• Act as a point of contact for employee concerns and grievances.
• Ensure timely resolution and escalate issues where necessary.
• Promote a harmonious and inclusive workplace environment.

Designation : Java developer

Experience : 6yrs

Must have skills

6 to 8 years

Java, JEE, Spring Boot, Microservices, REST

Good knowledge of data structures and algorithm concepts

• Conduct competitive analyses of other websites that operate in the same space
• Prepare customer analyses based on our target demographic and initial transactions
• Participate in creating a content development strategy
• Coordinate with UI design team on issues like navigation, page routing, product page design and more
• Track usability goals and prepare reports for senior management
• Develop mockups for our development and design team
• Conduct usability tests on each independent type of page on the website and create a report showcasing your findings

Communicate with Web developer to better our existing website

Communicate with SEO agency to assign task to them and take reporting on weekly basis

Creating templates and send bulk emails through Mailchimp

Making posts for SMO and posting them

Maintaining different MIS for measuring the progress of digital marketing efforts

Job Types: Full-time, Permanent

About Company:

Headquartered in Houston, Texas, USA, this product-based company is the FinTech leader in B2B Industry’s (AI) Artificial Intelligence-powered Software suite of products in the Order-to-Cash and Treasury Management space.

With close to 2000 plus employees globally, this product-based company preferred choice of leading Fortune 1000 companies, including Adidas, Danone, Starbucks, 3M and Sony, to name a few. 950+ Transformation Projects, 6 continents and 45 countries and many more adding up year on year.

Skills

Experience Range: 3 to 10 Years
Notice Period: Immediate to max 1 month.

Role: Senior Software Engineer – the final role will depend on candidate’s experience and credentials

Education: BE/B. Tech/MCA/M.Sc./MTech

Technology Stack: Java, Struts, Hibernate, Spring, MySQL, ExtJS, Elastic Search, AWS Infra/any cloud

Location: Hyderabad

Please share your profiles only if you can join in 1 month.

Responsibilities and Duties:

• Designing and implementing new features and functionalities.
• Technical help in resolving the support requests.
• Creating and maintaining documentation of the work.
• Design & develop web based applications using PHP/MySQL
• For more details visit website
• Requirements and qualifications:
• Proficient in MySQL, PHP, JavaScript, HTML & CSS.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Experience in creating WordPress plugins from scratch.
• Experience in writing test cases.
• Collaboration with the team.
• Manage project tasks, timelines, and communication.
• Write efficient, robust, and reusable code while adhering to WordPress coding standards.
• Object-oriented programming.
• Knowledge of developing web based applications using PHP/MySQL

Desired Candidate Profile

• Strong PHP/MySQL capabilities.
• Passion for programming
• Sound coding logic and analytical ability to design test scenarios and debug issues
• Keen interest in research about the latest web technologies and advancements
• Enthusiasm to learn new technologies and incorporate them into the new offerings/solutions
• Good capabilities in HTML, CSS, Javascript.
• Exposure in Coding frameworks or CMSes.
• Ability to work in teams.
• Ability to learn fast. Good communication skills