11+ Application service management Jobs in Bangalore (Bengaluru) | Application service management Job openings in Bangalore (Bengaluru)

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 3-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

Description

Power BI JD

Mandatory:

• 5+ years of Power BI Report development experience.

• Building Analysis Services reporting models.

• Developing visual reports, KPI scorecards, and dashboards using Power BI desktop.

• Connecting data sources, importing data, and transforming data for Business intelligence.

• Analytical thinking for translating data into informative reports and visuals.

• Capable of implementing row-level security on data along with an understanding of application security layer models in Power BI.

• Should have an edge over making DAX queries in Power BI desktop.

• Expert in using advanced-level calculations on the data set.

• Responsible for design methodology and project documentaries.

• Should be able to develop tabular and multidimensional models that are compatible with data warehouse standards.

• Very good communication skills must be able to discuss the requirements effectively with the client teams, and with internal teams.

• Experience working with Microsoft Business Intelligence Stack having Power BI, SSAS, SSRS, and SSIS

• Mandate to have experience with BI tools and systems such as Power BI, Tableau, and SAP.

• Must have 3-4years of experience in data-specific roles.

• Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more

• Knowledge of all the Power BI products (Power Bi premium, Power BI server, Power BI services, Powerquery etc)

• Grip over data analytics

• Interact with customers to understand their business problems and provide best-in-class analytics solutions

• Proficient in SQL and Query performance tuning skills

• Understand data governance, quality and security and integrate analytics with these corporate platforms

• Attention to detail and ability to deliver accurate client outputs

• Experience of working with large and multiple datasets / data warehouses

• Ability to derive insights from data and analysis and create presentations for client teams

• Experience with performance optimization of the dashboards

• Interact with UX/UI designers to create best in class visualization for business harnessing all product capabilities.

• Resilience under pressure and against deadlines.

• Proactive attitude and an open outlook.

• Strong analytical problem-solving skills

• Skill in identifying data issues and anomalies during the analysis

• Strong business acumen demonstrated an aptitude for analytics that incite action

• Ability to execute on design requirements defined by business

• Ability to understand required Power BI functionality from wireframes/ requirement documents

• Ability to architect and design reporting solutions based on client needs.

• Being able to communicate with internal/external customers, desire to develop communication and client-facing skills.

• Ability to seamlessly work with MS Excel working knowledge of pivot table and related functions

Good to have:

• Experience in working with Azure and connecting synapse with Tableau

• Demonstrate strength in data modelling, ETL development, and data warehousing

• Knowledge of leading large-scale data warehousing and analytics projects using Azure, Synapse, MS SQL DB

• Good knowledge of building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets

• Good to have knowledge of Supply Chain Domain.

📌 Job Title: Portfolio Analyst – ITOF Platform Services

📍 Location: Bangalore

📄 Type: Contract (6 months / extendable) (confirm if needed)

🕒 Experience: 5+ Years

🔍 Role Summary

We are hiring a Portfolio Analyst to support IT Operations & Foundation portfolio governance, performance tracking, and data-driven decision-making. This role focuses on portfolio analytics, reporting, and strategic alignment across initiatives.

🛠 Key Responsibilities

• Support portfolio governance, planning, and performance tracking
• Prioritize initiatives based on strategy & resource capacity
• Analyze portfolio, delivery & financial data for insights and risks
• Build dashboards and reports using Power BI
• Ensure data quality across tools like ADO & TargetProcess
• Track dependencies, risks, and performance metrics
• Collaborate with stakeholders (Portfolio Managers, Product Leaders, EPMO)
• Translate complex data into business insights

✅ Must-Have Skills

• Strong experience in Portfolio Management / Governance / Analytics
• Hands-on with:
• Azure DevOps (ADO)
• TargetProcess
• Power BI (Dashboards, Data Modeling)
• Strong data analysis & reporting skills
• Stakeholder communication & problem-solving

⭐ Good to Have

• SQL / Advanced Excel
• Financial / capacity planning exposure
• Scrum / Kanban knowledge
• Executive-level reporting experience

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Roles and Responsibilities

- Calling people who have filled the signup or contact form

- Finding leads online/offline who match the criteria of the target customer

- Make cold calls to the leads generated

- Handle both outbound/inbound calls

- Update systems, CRMs, Excels, Google Sheets

- Give platform demo to interested customers

- Write articles/knowledge base for tutorials on how to use the product

- Support customers for any queries about the product

Desired Candidate Profile

- Should have great convincing skills

- Should have strong negotiating skills

- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch

- Should have always achieved targets or beyond

- Should be able to Tech Savvy

- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets

- Well organized with handling data, sales funnel and reaching out to the customers on time

- Soft-spoken and delight for customers to speak to

- Must have email writing skills to follow up or share information

- Can be on phone for a long time and familiar with using dialer systems

Job Responsibilities

Primary:

• Responsible for security road map for EPDM application
• Train the CI-CD team on the required technologies security adoptation
• Lead the upskill program within the team
• Support Application architect with right inputs on security processes and tools
• Help setup DevSecOps for EPDM.
• Find Security vulnerability in development process and sealed secretes
• Support in defining the Three-tier architecture.

Secondary:

• Coordination with different IT stakeholders as and when needed
• Suggestion and Implementation of further tool chains towards DevOps and GitOps
• Responsible to train the peer colleagues

Skills:

Mandatory skill:

• Expert knowledge of container solutions. Must have >3 years of experience working with networking & debugging within Docker and Kubernetes.
• Hands-on experience with Kubernetes workload deployments using Kustomize & Helm.
• Good understanding of Bitnami, Hashicorp and other secrete management tools
• SAST/DAST integration in CI/CD pipeline - design, implementation Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
• Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).
• Experience with Security log management tools (e.g. Splunk ELK/EFK stack, Azure monitor or similar).
• Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
• Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
• Expert in writing automation scripts in Yaml, Unix shell, linux shell.
• Pulumi would be added advantage.

• Creating & Managing Paid Campaigns on Marketplaces like Amazon, Flipkart, Nykaa, Purplle, Myntra, etc
  
• Plan, create and manage Marketplace ads campaign on Seller central by formulating strategies and road map for successful delivery of PPC campaigns
• Manage budget allocations and bid parameters to deliver the most efficient results
• Understanding of Listing Management, A+ Content, Inventory Management
• Monitor and optimize campaign spending, keyword bids, negative keywords, campaign targeting, and other important account metrics
• Analyse data, look for various patterns, use them to create campaigns and get new users

Requirements:

• Minimum 4 years of exp of strong experience with ecommerce or in a digital marketing agency managing ecommerce brands.
• Proven track record of delivering month-on-month revenue growth keeping marketing budget in line
• Paid digital media and performance marketing across Google, Facebook, Instagram and some exposure to SEO would be bonus
• Good to have exposure of handling budget of upwards of 50L a month
• Experience in optimizing landing pages and user funnels
• Strong analytical thinker with good business acumen
• Excellent interpersonal and communication skills
• Bachelor’s degree or MBA preferred

• Mandatory skills: Spring boot, Hibernate, Microservice
• Strong Java skills including Java 8 features 
• Good understanding of Microservices-based architecture and the related ecosystem 
• Exposure to MS SQL Server, Sybase etc. and NoSQL databases like MongoDB is also preferred.
• Great OO skills, including strong design patterns knowledge 
• Strong knowledge of software best practices, like Test-Driven Development (TDD) and
• Continuous Integration (CI) 
• Strong Knowledge of Data Structures & Algorithms
• Experience in working with data-driven RESTful APIs using web frameworks like SpringBoot,etc. 
• Should be able to do data modeling
• Good understanding of ORMs like Hibernate, JPA, etc. 
• Strong debugging skills
• Familiarity with architectural/ design patterns
• Advanced knowledge of Agile methodology.

• 2-4  years of experience, with at least 1-2 years of experience in testing Web Applications/Services, UI testing.
• Good exposure to Non-functional tests strategies like Load, Perf and Chaos.
• Good understanding of testing principles: UI and Usability testing, Stress testing, Functional/Regression testing, Code coverage, TDD/BDD, UAT.
• Experience in deploying solutions into AWS is a major plus.
• Good team player, having effective and professional oral and written communication skills.

We are seeking API Test Engineer who has at least 6 years of experience in Software Quality Assurance. In this role you will participate with the processes, tools, techniques and practices for assuring adherence to quality standards for laboratory medical device new product development. Candidates must have database and coding skills.

Responsibilities

• Writes and automates software testing through API / Integration Tests
• Ensures deliverables meet audit criteria. Interfaces with Scum Team to ensure that systems are developed meeting the business need and specifications through API / Integration tests.
• Develops, publishes, and implements test scripts to ensure quality applications
• Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
• Experience with any automated API / Integration test technologies such as FitNess / REST API / Cucumber / Other
• Candidates must be able to do API and database testing
• Communicates and endorses strict adherence to methodologies, processes, and standards
• Performs risk-based testing
• Maintains defect documentation and logs
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus