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Operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.
We believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.
Skills Required:
- Servlet and JSP development
- CSS, JavaScript, HTML
- AJAX, jQuery, EXTJS
- OSGi/FELIX
- Web services creation and consumption
- CMS development experience
- Java Content Repository (JCR)/CRX
- Eclipse IDE
- Maven
- SVN
- Jenkins
- Artifactory
- Apache Sling
- Lucene
- Tomcat/JBoss
- Apache Web Server
Job Title: Customer Support Executive – Travel Industry
Location: Ghitorni, New Delhi
Company: Aertrip.com
Job Type: Full-Time
About Us
Aertrip.com is a leading travel technology company offering flight, hotel, and holiday booking solutions. We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. Freshers with excellent communication skills are highly encouraged to apply.
Key Responsibilities
- Handle customer queries related to flight, hotel, and holiday bookings via phone, email, and chat.
- Provide timely and accurate information regarding bookings, refunds, cancellations, and general travel inquiries.
- Assist customers with itinerary details, travel requirements, fare rules, and booking processes.
- Coordinate with internal teams (Ticketing, Operations, Finance) to resolve customer issues.
- Maintain records of customer interactions and ensure all queries are closed within TAT.
- Deliver excellent customer service with a positive attitude and clear communication.
- Manage escalations professionally and strive for first-contact resolution.
Required Skills & Qualifications
- Excellent communication skills (verbal & written).
- Customer-first attitude with strong problem-solving abilities.
- Ability to handle stressful situations calmly and professionally.
- Basic computer knowledge (MS Office, email handling).
- Ability to work in rotational shifts if required.
Preferred Qualifications
- Graduate in any stream.
- Experience in customer support (travel/airline/hospitality) is a plus.
- Freshers with strong communication skills are also welcome.
Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?
●Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
●Carrying weekly enrolment/revenue and collection targets.
●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.
●Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
●Passion for always delivering the highest levels of customer service.
●Basic proficiency in MS Office Suite is required.
What are your deliverables / KPI's?
●Minimum of 100+ Dials every day with 40+ Connects.
●2 hours of talk time on an average per day & 1 Video Session
●2 enrolled students per week.
●Weekly revenue targets to be met consistently.
We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida.
Location:
Head Field Solutions Pvt. Ltd
B-8, Sector 59 (Noida)
Job Profile:
It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.
Roles & Responsibilities:
- The primary focus is to bring new business from new and existing clients.
- Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
- Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
- Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
- The candidate should:
- Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
- Cold calling and Market research to locate the potential Vendors/Clients.
- Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns.
- Expertise generating new business for IT Staff Augmentation Services.
- Excellent interpersonal, rapport-building and negotiation skills.
- Expert in Delivery Management / Client Servicing.
Desired candidates profile:
The candidate must possess a proven ability to prospect, develop business and build relationships.
- 0-3 years of experience as BDE/BDM in US Staffing.
- In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
- Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
Benefits:
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
- Best in class infrastructure
- In-House Meals are available.
Our client belongs to a reputed 125-year-old group of businesses in multiple locations with a turnover of $4 billion. It is one of the fastest growing brands in the packaged food category committed to adhering to the highest health and safety standards.
It has a diversified range of products in various categories like dairy and snacks. It is also a supplier to the leading institutional buyers like Mother Dairy, Walmart, Grofers, Spencers, Amazon and Big Basket.
The group has earned the recognition of "A Great Place to Work at" and the “Best Employer” tag as well.
What you will do:
- Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
- Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
- Working closely with the management to share funnel conversion improvement ideas, feedback & present results
- Driving the sales performance of all the 3rd party e-commerce platforms & market places
- Overseeing or directly managing digital marketing channels across PPC, SEO, display, affiliates and email marketing and social media
- Managing all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
- Working with developers to improve website performance and overseeing website uploads and landing pages development
- Analysing various data in order to deliver data driven strategies in order to deliver top performance and achieve predesigned KPIs
- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment
Desired Candidate Profile
What you need to have:- A degree in Marketing, Business Administration
- Prior experience in a similar role for at least 4 years in performance marketing in consumer products
- A solid understanding of e-commerce frameworks
- A self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
- A high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
- Excellent communication skills
online forums. The responsibilities are described below:
Responsibilities:
• Manage our upwork, linkedin and other relevant online profiles/personas.
• Bid on relevant freelance requirement postings
• Handle the initial client discussion and get them interested.
• Share relevant information with the client that makes eager to avail our services.
What we’re looking for :
• Excellent English communication skills
• Min. 2 years of experience
• Open to all educational qualifications
• Familiarity with UpWork
Position profile
Senior Software Engineer
Responsibilities and duties
Skill Set
Primary
- 4-7 years’ experience developing scalable Mobile, Web and Cloud based applications.
- 3-4 years’ experience with hybrid mobile applications using IonicJS.
- 3-4 years’ experience with backend frameworks: Node.js, Express.js, Mongoose.js.
- 3-4 years’ experience with JavaScript Frameworks such as Angular, CSS and HTML5.
- 1-2 years’ experience with Azure Cloud, Azure PaaS (Functions, Service Bus, etc.).
- 1-2 years’ experience with SQL Server and MongoDB database.
- Experience in developing applications involving data extraction, transformation, and visualization using tools like Power BI.
- Very strong experience with the orchestration of multiple asynchronous API calls via call backs, promises, and async/await.
- Hands-on experience with TDD, using libraries such as Mocha/Jasmine.
- Define and implement application & infrastructure migration methodologies and techniques to migrate workloads into Azure.
- Knowledge of CI/CD, Jenkins pipelines would be a plus.
- Knowledge of AWS Cloud would be a plus.
- Experience in developing native iOS and Android applications would be a plus.
- Vendor Management :: On-boarding & Payments
- MIS Reporting & Presentation
- Work closely with tech team, participating in the tech discussion regarding features feasibility as per technology
- Work with teams like Customer Service, inside sales, Operations etc. to improve our customer retention, identify avenues for cross-selling/up-selling at a product level.
- Product research, competitive analysis, positioning and packaging of the product
- Work closely with business, technology, operations, sales, marketing teams to gather the product requirements and build the final version and structure of the product vision.
- Define the product roadmap, release models and delivery the same.
- Responsible for sourcing, identifying and generation of new ideas, based on internal intelligence, user behavioral trends, market analysis and revenue maximization.
- Preparation of the product note/policies as per the guidelines and benchmarking the product features with the peers.
- Successful launch of the new product, versions, enhancements, in line with the cost, scope, quality and schedule



