Social Media Marketer

Job description:

We are seeking a dynamic and results-driven Sales Development Representative with a proven track record in sales to join our growing team. You will play a critical role driving the sales cycle from prospecting to deal closure, and ensuring we meet our aggressive revenue goals. This is an exciting opportunity to lead sales efforts, collaborate cross-functionally, and make a significant impact on our company's growth trajectory.

Responsibilities:

• Manage your own pipeline of prospects for lead generation;
• Create a database of prospects and target customers with complete contact information;
• Supported by in-house training and support, you will become an expert in our client's overall value proposition, products, and tools;
• Conduct web product demonstrations encompassing both technical and non-technical aspects of the product offer;
• Identify new business opportunities including channel and other partnerships;
• Engage directly with decision-makers and large-scale businesses throughout India;
• Conduct systematic market research to generate high-quality leads and identify key players;
• Maintain accurate and complete customer records, and activity and pipeline reports within Pipedrive and other CRM tools;
• Achieve and report on key KPIs agreed with the targets

Requirements:

• 10-12 years of sales experience required, with a track record of delivering consistent results and exceeding expectations.
• Preferred experience in Life Sciences and BFSI sectors
• Excellent research, planning, and organization skills;
• Demonstrated ability to convert prospects and close online and in person while maintaining established sales quotas;
• Technology savvy and proficient in the use of a range of communication, presentation, and other business tools;
• Excellent interpersonal skills and ability to communicate (oral and written) effectively;
• Strong work ethic;
• Ability to handle multiple projects simultaneously and work under pressure;
• Strong negotiation skills;
• Passion for selling and enthusiastic self-starter with a “can do” attitude.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Executive (L1) to join our growing team at MyOperator. In this role, you will be responsible for handling customer service requests,troubleshooting technical issues, and managing support tickets. You will be the first point of contact for customers, ensuring quick resolutions and delivering a seamless support experience. If you have strong technical aptitude, problem-solving skills, and a customer-centric approach, we’d love to hear from you!

Key Responsibilities:

● Respond to customer service requests and tickets promptly.

● Diagnose and troubleshoot basic technical issues related to MyOperator products.

● Provide step-by-step guidance and training to users.

● Escalate complex technical issues to higher support levels.

● Maintain accurate documentation of customer interactions and resolutions.

● Handle KYC verification, activation tickets, SMS template approvals, and business

name approvals.

● Manage account panel-related tasks, including feature activation, billing date changes,

account transfers, and number-related requests.

● Process WhatsApp, Truecaller, and onboarding tasks related to credit limits, top-ups,

and balance management.

● Work with JIRA and Qntrl for ticket resolution and task management.

Skills & Qualifications:

● 1-2 years of experience in a technical support role, preferably in a SaaS-based

company.

● Strong understanding of SaaS platforms and how they work.

● Problem-solving skills with the ability to diagnose and troubleshoot basic technical

issues.

● Excellent communication and customer service skills with a helpful and patient

approach.

● Ability to provide training and support to users related to MyOperator products.

● Familiarity with JIRA, ticketing platforms, or similar tools is a plus.

● Ability to follow structured processes and complete assigned tasks efficiently.

Why Join Us?

● Opportunity to work in a fast-growing SaaS company.

● Collaborative and supportive work environment.

● Hands-on experience with customer interactions and technical troubleshooting.

● Scope for learning and career growth in the tech support domain.

Position -  Senior Full stack Developer

Location - Mumbai

    Experience - 3-10 Years 

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Objectives of this Role:

• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Ideate and develop new product features in collaboration with domain experts in healthcare and genomics 
• Develop state of the art enterprise standard front-end and backend services
• Develop cloud platform services based on container orchestration platform 
• Continuously embrace automation  for repetitive tasks
• Ensure application performance, uptime, and scale, maintaining high standards of code quality  by using clean coding principles and solid design patterns 
• Build robust tech modules  that are Unit Testable, Automating recurring tasks and processes  
• Engage effectively with team members and collaborate to upskill and unblock each other

Frontend Skills 

• HTML 5  
• CSS framework  (  LESS/ SASS / Tailwind ) 
• Es6 / Typescript 
• Electron app /Tauri)
• Component library  ( Bootstrap , material UI, Lit ) 
• Responsive web layout ( Flex layout , Grid layout ) 
• Package manager --> yarn / npm / turbo
• Build tools - > (Vite/Webpack/Parcel)
• Frameworks -- > React  with Redux of Mobx / Next JS
• Design patterns 
• Testing - JEST / MOCHA / JASMINE / Cypress
• Functional  Programming concepts  (Good to have)
• Scripting  ( powershell , bash , python )

Backend Skills 

• Nodejs - Express / NEST JS 
• Python /  Rust
• REST API 
• SOLID Design Principles
• Database (postgresql / mysql / redis /  cassandra / mongodb ) 
• Caching  ( Redis ) 
• Container Technology  ( Docker / Kubernetes )  
• Cloud ( azure , aws , openshift, google cloud  ) 
• Version  Control - GIT 
• GITOPS 
• Automation ( terraform , ansible ) 

Cloud  Skills 

• Object storage
• VPC   concepts 
• Containerize Deployment
• Serverless architecture 

     Other  Skills 

• Innovation and thought leadership
• UI - UX design skills  
• Interest in in learning new tools, languages, workflows, and philosophies to grow
• Communication 

To know more about us- https://haystackanalytics.in/

We are looking for a skilled Data Scientist to join our team and help us harness the power of data to drive business growth and innovation. The ideal candidate will have a strong analytical background, experience with statistical modeling and machine learning, and the ability to communicate insights effectively to stakeholders. You will be responsible for analyzing complex datasets, developing predictive models, and providing actionable insights to support strategic decision-making.

Key Responsibilities:

• Data Analysis and Interpretation: Collect, clean, and analyze large datasets to uncover trends, patterns, and insights. Translate complex data into actionable business recommendations.
• Model Development: Develop and implement statistical models, machine learning algorithms, and predictive models to solve business problems and enhance decision-making processes.
• Data Visualization: Create compelling visualizations and reports that effectively communicate findings and insights to both technical and non-technical stakeholders.
• Collaboration: Work closely with cross-functional teams including product managers, engineers, and executives to understand business requirements and provide data-driven solutions.

• Proficient in Solidity programming language
• Experience with wallet integrations
• Experience with ethers.js/web3.js
• Experience with Nodejs
• Experience with upgradable contracts, dynamic contracts, and factory contracts
• Design and develop smart contracts and decentralized applications on Ethereum, Polygon and Tron
• Excellent knowledge of various token standards like ERC20, ERC721 and ERC1155
• Write end-to-end unit tests for all smart contracts

The key skills and expertise needed are:

1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site

2. Web Development, Front End Development, AND In the browser performance profiling

3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient

4. Performance Profiling of web/mobile experiences and experience with working in CICD environment

5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume

6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities

• Design implement and support highly scalable applications and web services using Microsoft technologies (ASP.NET, C#, MVC, WCF, SQL Server, Windows Forms, Web API/Rest API)
• Candidates should have the ability to train and work along with development teams to ensure timelines and quality deliveries.
• Lead project estimations, system architecture and performance engineering of projects
• Support software engineers on the team with guidance, experience, oversight, advice and code reviews
• Work with the quality assurance team to ensure that the software is fully unit tested, can be performance tested, and passes quality requirements

Desired Candidate Profile – 

• Candidate needs to have more than 5+ years of experience with IT industry.
• Minimum 5+ years’ experience in designing and developing applications on the .NET platform.
• More than 1+ year of experience with MVC, WCF framework is needed.
• Minimum 1 year of experience in React or Angular or JQuery, HTML, CSS
• Experience in web application Architecture and Development with hands on expertise in delivering solutions based on/customizing ASP.Net 4.0 / MVC and above.
• Expert-level knowledge of SQL Server programming.
• Strong understanding of OOPS fundamentals, Entity Framework, LINQ and REST APIs.
• Good knowledge of SQL Server Reporting Services and Crystal Reports.
• Proficient understanding of code versioning tools (TFS/SVN/Git).
• Proficient understanding of build/release management processes.
• Must have experience of working in Agile/Scrum environment.
• Must have some experience developing Windows-based applications.
• Must possess very good logical, analytical and communication skills.
• Candidates with knowledge of US Mortgage process will be given preference.
• Must be willing to travel abroad for short- and long-term duration.
• Shift timing 11 am- 8 pm, 6 pm- 3 am, 4 pm- 1 am (Candidate needs flexibility for all shift as per client requirements).

Roles & Responsibilities

1. Position : Technical Lead (JAVA/J2EE)
2. Salary : As per the Industry standard 
3. Role: (70% Technical; 30% Team Leading Activities)
4. Successfully design medium to large-scale Enterprise solutions using Java technologies
5. Good knowledge of the design patterns like core design patterns, J2EE design patterns and architectural design patterns along with knowledge of UML
6. Lead technical discussion to provide technical guidance and create coding standards
7. Good with architecting and engineering systems independently, would want the individual to be comfortable implementing a significant part of the framework.
8. Provide technical knowledge and leadership on design and development best practices. 
9. Provide technical input on unit and integration tests for server- and client-side applications, build and deployment procedures and standards.
10. Interaction with management and module leads

Required skills

1. 5+ years of experience in developing and testing software using Java J2EE based application
2. Experience in managing team technically.
3. 3+ years of experience in Object Oriented Analysis and Design. 
4. 2+ years of experience in developing application using Spring (Spring Core, Spring ORM and Spring Batch), Hibernate.
5. 2+ years of experience in web technologies using Spring MVC, jQuery. 
6. Good knowledge of design patterns
7. Knowledge on SSL, Web application security frameworks
8. Experience in J2EE performance and scalability
9. Hands on experience on Maven, Jenkins, Nexus etc.
10. Proficient in Software development/integration/build tools like GIT, GERRIT, JIRA/BugZilla
11. Sound knowledge of Object-Oriented Analysis, Design and Design Patterns especially MVC is must
12. Good Knowledge and hands on experience on different databases.  
13. Proficient in Writing / Understanding PL / SQL objects like stored procedures, triggers.  
14. Knowledge on various Application servers including WAS, WLS and JBoss.  
15. Very strong skills in to Angular, AJAX, JSF, Struts, HTML 5, CSS, Bootstrap.  
16. Implement jUnit (unit testing framework) in the project
17. Excellent Oral and Communication skills.