Social Media Marketer

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

As a Node.js Developer, you will be responsible for:

Designing, developing, and maintaining server-side applications and systems using Node.js, a JavaScript runtime environment. Your expertise in backend development, JavaScript, TypeScript, and REST APIs will play an essential role in creating efficient and powerful server-side applications.

Responsibilities:

● Design and implement efficient, secure, and maintainable server-side code using Node.js.

● Collaborate with the front-end development team to integrate user-facing elements with server-side logic.

● Develop APIs for seamless data flow between the front-end and back-end.

● Optimize application performance and ensure high availability and scalability.

To succeed in this role – you should have the following:

● Minimum of 3-4 years of experience as a backend developer.

● Must have proven experience as a Back-End Developer, with a focus on Node.js.

● Proficiency in JavaScript, TypeScript, and related frameworks (Express.js, Hapi.js, etc.).

● Experience with RESTful API design principles.

● Experience with agile development methodologies.

● Familiarity with working with at least one of PostgreSQL or MongoDB.

● Familiarity with version control systems (Git)

● Strong communication skills and ability to work collaboratively in a team.

● Strong problem-solving skills and attention to detail.

Added bonus:

● Familiarity with frontend development technologies like HTML and CSS.

● Experience working with Docker, Github Actions, and other common CI/CD pipelines

● Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

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Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

Position: Business Development Associate

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Language: English & Hindi 

Salary: 3 LPA to 5 LPA

We are looking for a resilient, empathic Business Development Associate to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 1 - 3 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

About Us

At PyjamaHR, we’re on a mission to revolutionize recruitment with AI-powered solutions that help companies connect with top talent effortlessly. Our passionate team of 20 has developed tools like automated candidate screening, AI-driven ratings, and publishing capabilities that make reaching and hiring qualified candidates easier than ever. With features like a talent pool, seamless offer letter issuance, and advanced analytics, our all-in-one platform gives businesses everything they need for informed hiring decisions every step of the way.

About the role

As a Sales Associate at PyjamaHR, you’ll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions—such as AI assessment & interviews, screening tools, and job board publishing—can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs. 

We’re looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you’ll have the space to grow, too, with the support and freedom to make your mark.

What You'll Do

• Developing and Nurturing Client Relationships – Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
• Collaboration – Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
• Account Management – Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
• Communication and Client Advocacy – Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
• Onboarding and Training – Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
• Strategic Input – Contributing to the development of sales strategies and best practices that drive revenue growth.
• Upselling Opportunities – Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
• Product Feedback – Providing valuable insights to the product team to help refine and improve our platform’s features and functionality.
• Proactive Engagement – Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.

Who We're Looking For

• Bachelor’s degree in Business, Marketing, Sales or a related field.
• Strong communication and negotiation skills.
• A passion for building long-term customer relationships and being part of a dynamic team.
• A quick learner who’s comfortable adapting to changing business needs.
• Previous sales or customer service experience is a plus
• Proficiency with CRM tools (Salesforce, HubSpot, etc.).
• Strong verbal and written communication skills (in both English & Hindi).
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Familiarity with the industry and competitive landscape.
• Ability to handle objections and negotiation effectively.

Why This is the Place for You

At PyjamaHR, we offer:

• Competitive salaries and equity options.
• Free meals, snacks, and weekly team outings.
• A supportive, growth-focused environment where your contributions make an impact.

If you're excited about a career where you can truly grow while making a difference, we’d love to have you on board!

• 3-7 years of hands on experience in mobile app testing - iOS / Android 
• Mobile automation expertise (iOS, Android) using Appium. 
• Experience having automated in an Agile environment. 
• Experience with issue tracking tool (JIRA) and reporting tools. 
• Experience with source code management and build tools - Git, SVN, Maven, Gradle 
• Experience in using Charles Tool / Fiddler 
• Programming language: Java 
• Automation tool: Selenium, Appium 
• Others: Jira, GIT, Maven, Gradle, Bamboo, TestNG 

• Experience working and automating in REST APIs based WS environment. 
• Strong knowledge on current automation trends. 
• Knowledge of Performance testing on mobile applications. 
• Experience with continuous integration using bamboo/Jenkins