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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
Job Description:
- Work primarily with PHP, object-oriented design, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Must possess a strong understanding of Object-Oriented technology.
- Understand the specifications to define system requirements.5
We are seeking a highly skilled Sr. Oracle EBS Finance Functional Consultant to join our team. The successful candidate will be responsible for providing functional support and expertise in Oracle E-Business Suite (EBS) Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, and Purchasing.
Key Responsibilities:
1. Collaborate with cross-functional teams and stakeholders to gather business requirements and translate them into technical specifications for implementation in Oracle EBS Finance modules.
2. Provide expertise in the design, configuration, testing, and implementation of Oracle EBS Finance modules.
3. Identify and troubleshoot issues in Oracle EBS Finance modules, providing timely and effective solutions to minimize business disruptions.
4. Develop and maintain functional documentation, including business process flows, functional designs, test cases, and training materials.
5. Deliver training sessions to end-users to ensure the effective adoption and utilization of Oracle EBS Finance modules.
6. Stay up to date with the latest Oracle EBS Finance functionality and provide recommendations for process improvements and system enhancements.
Requirements:
1. Bachelor’s degree in finance, Accounting, or a related field.
2. Minimum of 3-8 years of experience in implementing and supporting Oracle EBS Finance modules.
3. Strong understanding of accounting principles and financial processes.
4. Extensive experience in Oracle EBS R12 or above, including functional setup, configuration, and implementation.
5. Knowledge of Oracle EBS Finance integration points with other modules and third-party systems.
6. Excellent problem-solving and analytical skills.
7. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
8. Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
9. Experience with full cycle implementations, upgrades, and support
Preferred Qualifications:
1. Oracle certifications in EBS Finance modules.
2. Experience in data migration and conversion.
Capture and edit school events, promotional content, and educational materials as a Video Production & Editing Intern. This role allows you to enhance your skills in videography and post-production.
Benefits:
● Hands-on experience in video editing and production
● Opportunity to create promotional content
● Portfolio-building for future career prospects
Key Responsibilities:
✔ Shoot and edit videos for school events and branding
✔ Develop promotional videos for digital marketing
✔ Work with the media team to enhance video content
Requirements:
● Experience with video editing software (Premiere Pro, Final Cut Pro, etc.)
● Creativity and storytelling ability
Responsibilities:
- Design and implement overall recruiting strategy
- Develop and update job descriptions and job specifications
- Source and recruit candidates by using appropriate Job Portal, Databases, social media
- Detailed Screening of candidates resumes and job
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
- Hands on experience with various selection processes (Telephonic interviewing, reference check )
- Foster long-term relationships with candidates and
- Review and understand technical job
- Advertising jobs on careers pages, job boards, and social media
- Responsible for end-to-end recruitment (interview, offer, negotiation and closed candidates for assigned requisitions)
- HR Documentation.
Key Competencies
- Ability to build strong relationships
- Self-confidence and self-starter
- Good knowledge and working experience of Microsoft Office
- Familiar with sourcing techniques
- Good written and verbal communication skills
Experience: 1 ~ 3 Years
Qualification:
- Any degree (UG /PG)
- Diploma / PG Diploma in Human resource Management
Job Description –Analytics Engineering Lead
About Freespace* (a.k.a. Workplace Fabric)
Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship
product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.
*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric
What is on our offer?
- An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
- We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
- Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.
Profile Brief:
This is a fantastic opportunity to work at the heart of a data driven organisation to shape the business insights crucial to our clients as they return to the workplace.
You will work closely with the Analytics product owner to build and develop a strong, motivated, cross functional analytics team, delivering high quality, creative solutions for clients.
You have overall responsible for the analytics development team and delivery. Set the direction to ensure the team can meet the exciting and challenging demands, using different technologies. Own the delivery of the product roadmap and lead through a tight scrum process to deliver quality, timely solutions.
Work closely with the product owner and client facing teams to ensure the client needs are well understood when developing and delivering innovative solutions.
The lead role will have experience in leading development teams to deliver web solutions and will have a passion for data and analytics. They will understand how to manage big data and should ideally also have an understanding of industry leading analytics platforms, specifically Tableau. As such, should have experience in leading teams with cross disciplinary skills working on multiple platforms.
They will be well versed in working across the organisation with senior technical leads to ensure the analytics service and solutions meets the organisational technology standards and delivers secure, compliant and accurate solutions for the client.
Education
- Master’s degree in Computer Science, Computer Engineering or equivalent work experience
- If you have the right experience and skills but don’t have a relevant degree, please apply for the role.
Key Skills and Experience
- Required Skills: Team Leadership, Scrum
- Good to have: JavaScript (ES6+), SQL, Nodejs, React, AWS, TypeScript, amCharts, D3.js (or industry equivalent), Tableau understanding
Experience: 6-10 years
- Proven track record in growing and developing a high-performance team.
- Experience working with big data architectures and analytics.
- In-depth knowledge of regulatory rules surrounding data.
- Ability to understand, design and fully document end-to-end scalable IoT systems.
- Knowledge of Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc).
- Knowledge in developing frontend applications and ideally analytics dashboards using .js charts.
- Comfortable with JavaScript, ES6+, TypeScript & emerging web technologies.
- Data processing and manipulation experience and able to easily comprehend and write efficient SQL queries.
- Able to lead the team but get stuck in and contribute.
- Rich experience of handling multi-national clients.
- Excellent written and verbal communication skills in English.
Key Behaviors
- Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions.
- Inspire, develop and mentoring a motivated, enthusiastic team.
- Lead by example and ensuring best practice principles embedded within the team.
- Own the delivery of the product roadmap through Scrum and ensure team resourced and assigned appropriately
- See projects through from conception into production and support, ensuring quality throughout.
- Ensure high standards by instilling data quality checks, code reviews and documentation in work and team practices.
- Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps.
- Able to challenge solutions and processes in creating the best products and environment to work.
- Be unafraid to own mistakes
- Always ensure customer priority and focus
Key Areas of Responsibilities:
- Partner with Corporate IT Security Architects, the Development Head and CTO to ensure adherence to security practices and compliance for Infrastructure Engineering.
- Partner with Product Management, Engineering and Support teams to collaboratively develop architectures and to support them conform to high standards of security practices and compliance.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a YouTube Growth Manager, you will be responsible for the YouTube channel of the company from end-to-end.
What you will do:
- Taking responsibility for the day-to-day operations of the company's YouTube channel with 42k+ subscribers and millions of views.
- Devising and implementing content strategy, video optimization, subscriber growth and viewership growth for the company's existing and newly created YouTube channels.
- Researching on what content is performing well on YouTube as well as other platforms, in order to strategize on the content requirement.
- Collaborating with the internal content team to ensure a continuous pipeline of content as per programming.
- Developing data-driven recommendations, organizing and analyzing data to form actionable plans and create KPIs.
- Auditing existing channel to uncover short and long term recommendations to improve audience engagement and growth metrics.
- Leading creation of recurring reports on the impact of rollout and optimization efforts against established benchmarks.
- Overseeing all written editorials across all videos, channel home-page, community and any off-site blogging/promotion to ensure consistently excellent standards.
- Working on optimization of channel and video content viz. Titles, tags, descriptions, playlist, thumbnails, homepage, etc.
- Developing creative and effective engagement strategies with the subscriber base for continuous engagement on videos as well as community engagement.
- Using SEO/SMM tools and learning to grow the channel organically.
What you need to know / have:
- 3+ years of experience in content marketing and YouTube growth.
- Proven track record of managing channel with 100k subscribers and demonstrated ability to grow the channel.
- Experience using SEO/SMM Tools like YouTube Analytics, Google Analytics, VidIQ, Tube buddy, etc.
- Extensive experience working within the YouTube CMS and with YouTube/Google analytics.
- In-depth understanding of audience retention metrics (e.g. Average view duration vs. % completion, watch time).
- Experience leveraging/ implementing In-video programming mechanisms (e.g. link cards and end screens).
- Ability to keep up with ever-changing YouTube eco-system and new features.
- Successful track record of conceptualizing and developing benchmarks, KPIs and ability to report insights and KPIs on a weekly basis.
- Cross-platform Video SEO knowledge and experience.
- Exceptional organizational and follow-through skills, attention to detail and deadlines.
- Team Management experience.
- Self-starter with a strong work ethic and determination to accomplish goals.
- Demonstrate the ability to multi-task in a fast-paced, collaborative environment.
- Knowledge of E-learning/Ed-Tech industry preferred.
Responsibilities:
- You'll be expected to work closely with other team members and mentor junior developers.
- You must take pride in your work and have keen attention to detail.
- Should have hands-on experience with C# programming including. NET Framework, ASP. NET and. NET Core.
- Analyze requirements and provide estimates.
- Ensure adherence to delivery schedules & quality processes and establish solutions for the client.
- Ensure development projects are delivered properly to meet the requirements of the client.
- Ensure that software enhancements and system fixes meet intended business needs according to defined requirements.
- Prepare technical specifications from which application programs will be developed and execute QA routines to ensure quality of software.
- Assist in the planning and deployment of software releases.
Requirements:
- Design and/or development experience with. NET, C#, ASP. NET, . Net Core, MVC, MVVM, WPF, Micro Services, React, AngularJS, jQuery, JavaScript, C3 D3 CSS, Azure Services in an n-tier architecture.
- Database design and development (Oracle or Microsoft SQL Server or MySQL or MongoDB).
- React Native experience is highly desirable.
- Experience with Web Services and Service Oriented Architecture.
- Experience with concurrent development source control (Git) and continuous integration (Pipeline or Jenkins or Bamboo).
- Timely creation of appropriate documents e. g. Application Architecture, Database Schema, Sequence diagrams, Class diagrams, etc.
- Interpersonal communication and organisational skills required to operate as a contributing member of virtual teams that deliver quality services.








