Software Sales Executive || B2B || Outbound Sales

Igeeks is India's no.1 internship platform with 12000+ internships in Engineering, MBA, Commerce & Management, and other streams. Igeeks is offering industrial internships for B.E /Engineering Students based on Embedded Systems / IOT / Machine Learning in Python / Java / Big Data. Electronics and Communication / Computer Science Engineering / Information Science Engineering / Mechanical Engineering / Electrical and Electronics / Telecommunication Engineering Students can Apply For it. Duration of the internship will be 1 Month / 4 weeks. Limited Seats will be offered.

New Internship batch starts from 8th January 2024

Benefits of Internship :

- Work on projects.

- Exposure to work on current technologies

- Company certification

- Hands on experience

For more information refer official website here: www.igeekstechnologies.com

Responsibilities include: 

• Convert the machine learning models into application program interfaces (APIs) so that other applications can use it
• Build AI models from scratch and help the different components of the organization (such as product managers and stakeholders) understand what results they gain from the model
• Build data ingestion and data transformation infrastructure
• Automate infrastructure that the data science team uses
• Perform statistical analysis and tune the results so that the organization can make better-informed decisions
• Set up and manage AI development and product infrastructure
• Be a good team player, as coordinating with others is a must

The client provides a unique platform that aims to revolutionize the way direct-to-consumer (D2C) brands interact with their consumers in the offline & online spaces and grow their sales & profitability. 

The Product Manager will be responsible for the complete product life cycle, from early-stage research and ideation, through implementation & iteration based on business process definition and its key metrics.

We're dedicated to the agile methodology and are believers in lean product development. We are looking for people who are eager to deliver across the entirety of the product development lifecycle and areas. We are keen that you bring experience that you can impart to the rest of us but also are motivated to improve in many other skills and be humble enough to take the initiative to unlearn & learn.

Key Requirements

- Experience as a Business Analyst or as a product manager, preferably from a product development, product-based, or Tech Platform based company.

- Understanding Business Processes, Output, and Input Metrics is essential.

- Experience working closely with design and development teams in an agile software development environment.

- Communication, networking, and stakeholder management skills.

- Creativity in problem-solving combined with an anything is possible attitude.

- Ability to expertly marry qualitative and quantitative inputs to form deep customer insight.

- Ability to think long-term strategically as well as get engaged in the day-to-day execution details.

- Technical knowledge and ability to learn complex, technical topics quickly and articulate & explain them simply.

- Understand the trade-offs of implementation and help dev teams to make the right call.

- Passion for technology trends, emerging architectures, and fundamentals of creating a scalable and user-friendly system.

What You'll Do

- Drive the technical vision and roadmap for your product area with Backlogs assembled to create a world-class technology platform for retail & e-commerce. ( Phygital)

- Process Definition and detailing of requirements, workflow, user interfaces, business logic, and key business metrics (Input and Output).

- Able to map Epics, User Stories from the Business Requirements and Process Flows.

- Design & solidify the software development processes as the development processes are getting defined at this time.

- Use data to derive insights from usage and feature adoption.

- Hire and grow the team, while working alongside them

Preferred Skillsets:

• Understanding of e-commerce & Retail domain

• Expertise in Microsoft applications – Excel, Word, PPT, etc.

• Experience in Agile development tools like Confluence, JIRA, Redmine, etc.

• Strong written and verbal communication skills

Qualifications:

• B.E/MBA from Tier 1 /2 Institutes

• 4+ years of overall experience Desired, Min – 2 Years.

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

·       Responsible for effectively communicating services offered by TrialGuna to cosmetic organizations, personal care companies (hair care, Skin Care, Dermatology products) to ensure their understanding and further discussions.

·       Work with Account Managers in developing a sales plan tailored to the local market.

·       Work with hospital staff and key physicians in the development and execution of a plan to effectively launch TrialGuna clinical trials at new sites and ensure ongoing commitment to the program.

·       Effectively convert high potential leads.

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 28,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations. 

We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Why should you join HighLevel?

Joining HighLevel company can offer numerous benefits and opportunities. Here are some compelling reasons why you should consider joining:

Cutting-edge Technology: HighLevel is known for its commitment to using the latest and most innovative technologies. By joining the company, you'll have the opportunity to work with cutting-edge tools, frameworks, and platforms, allowing you to enhance your skills and stay at the forefront of the industry.

Challenging and Impactful Work: HighLevel is dedicated to tackling complex problems and delivering impactful solutions. As a member of the team, you'll be involved in exciting projects that have a significant impact on the company and its clients. You'll have the chance to contribute your expertise and make a real difference.

Collaborative and Supportive Environment: HighLevel fosters a collaborative and supportive work culture. You'll be part of a team that values teamwork, knowledge sharing, and mutual growth. The company encourages open communication, provides mentorship opportunities, and promotes a positive work environment where everyone's contributions are valued.

Continuous Learning and Growth: HighLevel emphasizes continuous learning and professional development. They provide various training programs, workshops, and resources to help employees enhance their skills and stay ahead in their careers. Additionally, you'll have the chance to work with experienced professionals who can mentor and guide you in your professional journey.

Opportunities for Advancement: HighLevel recognizes and rewards talent. They offer clear paths for career advancement, allowing you to grow within the organization based on your performance, skills, and aspirations. Whether you aspire to take on leadership roles, specialize in a particular area, or explore new horizons, HighLevel provides opportunities to progress in your career.

Employee Benefits and Perks: HighLevel understands the importance of work-life balance and offers a range of employee benefits and perks. These may include competitive salaries, comprehensive health insurance, Unlimited Paid Leave, flexible work hours, Fully remote options and more.

Positive Company Culture: HighLevel promotes a positive and inclusive company culture. They value diversity, respect different perspectives, and encourage a healthy work-life balance. The company organizes team-building activities, social events, and initiatives that foster a sense of community and camaraderie among employees.

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on frontend and backend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

Currently, our payment products involve integration with Stripe, PayPal and we have built products like invoices on top of them. We are also eyeing estimates and proposals, expanding into new payment processors and revenue expansion opportunities. Our roadmap is exciting and will keep you challenged all the time. If you think you are up for this challenge, we are most welcome! In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success. 

Your Responsibilities

1. Architect and build backend & Frontend APIs and features.
2. Create and improve payment capture tools like Cart, Order forms, Invoices and Estimates.
3. Build backend & Frontend API features and architecture.
4. Work cross-functionally across our platform, experience, integrations, payments and marketplace teams.
5. Drive performance through benchmarking and optimization
6. Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
7. Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products
8. Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
9. Work on 1 or 2 products.

Your Core Skills

1. 1+ years of experience with Vue.js
2. 1+ years of experience with Stripe or PayPal integrations
3. 5-7 years of experience as a full-stack software engineer.
4. Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL
5. Must be able to work with a team and collaborate remotely.
6. You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
7. You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
8. Ability to stitch together many different services and processes together, even if you have not worked with them before.
9. Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
10. Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
11. Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
12. A keen eye for design and love to think about user flows and user experiences.
13. Must have experience with HTML5 and CSS3.
14. Experience with NoSQL databases like MongoDB.

Additional Skills

1. Experience with MongoDB profiling and query optimization.
2. Experience with Shopify payment integrations.
3. Using CSS frameworks such as Bootstrap and TailwindCSS
4. Experience working in the GCP (Google Cloud Platform) ecosystem.

Key aspects of this role:

• Develop, deploy, customize and integrate Microsoft Dynamics CRM
• Customize and create CRM entities
• Provide technical expertise for the Dynamics CRM and Microsoft development technologies and environments
• Participate in all phases of System Development Life Cycle
• Designing of the Product as per the requirement
• Implement data migration and integration using Dynamics CRM tools
• Follow development best practices and document required technical artifacts related to the project
• Supporting in the implementation of the Project through Training & other means

- 3-4 years of experience in Mobile Automation using Appium.

Requirements :

- Must have strong knowledge of the programming language (Java).

- Strong knowledge of java collections

- Must have string knowledge in oops concept;

- Experience of Appium is Must

- Familiarity with JIRA, GIT, and databases.