Software Sales Executive || B2B || Outbound Sales

We are looking for someone with good communication skills and okay with sales and operations. As of now, this will be 70% sales and 30% operations.

Key responsibilities:

1. Promoting and selling memberships to potential new clients (walk-ins/trials)

2. Working on achieving the target by driving conversions

3. Working on upselling

4. Maintaining a record of every interaction with new users

5. Working on entering all the details of customers and walk-ins in internal tools

6. Managing the center experience and incremental enhancements

7. Handling the timely opening and closing of the center

8. Working on inventory management

Note:

1. Role name: Associate Center Manager

2. CTC: 3 LPA fixed

3. Number of working days: 6

4. Week off: 1 (rotational)

5. Shift timings: split shift (5:30 am to 10 am, break, 5 pm to 10 pm)

• Designing, implementing, testing, and maintaining production-quality cloud storage solutions within Google Cloud Platform, Amazon Web Services, and Microsoft Azure
• Provision and manage storage within Virtual (VMWare, Hyper-V, etc), Windows, and Linux environments
• Ensure the availability, reliability, and security of storage platforms and related management systems
• Monitor and report on SAN operational health and performance
• Familiarity with Fibre Channel, iSCSI, CIFS, and NFS protocols and management
• Plan and execute SAN zoning configuration changes on Brocade and Cisco MDS technologies
• Plan and execute storage hardware, software, and firmware updates/upgrades
• Troubleshooting any storage-related problems or outages
• Install and configure new storage devices
• Perform capacity analysis/capacity planning, and recommend storage environment improvements
• Create documentation around storage management tasks and procedures
• Cross-train other staff on storage processes and best practices
• Perform capacity analysis on vSphere environments, and recommend changes and enhancements to meet demand
• Perform day-to-day management tasks in vCenter, including vMotion, storage migrations, and P2V
• Knowledge of, and experience implementing VMWare best practices
• Experience supporting a variety of platforms, including at least some of the following: DellEMC Unity, VMAX/PowerMax (this is an important one), Isilon, DataDomain, NetApp
• Supporting and operating platforms with the core principle of “automate everything” at the center of your work

Expertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services

• Expertise in developing NetWeaver gateway services(SEGW)

• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration

• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration

• Customization & Extension of Fiori Apps

• Drive the System Landscape, Architecture, Security, Users Set Up

• Configure Gateway & Fiori Infrastructure (with support from Basis Team)

• Fiori App Configuration ( SAP Gateway & S/4HANA System)

• Work with Functional and Technical Resources in Setting up the S/4HANA Backend

• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems

• Roll out Apps to Business Users for Testing

• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.

• Expertise in extending OData service/OData models

• Expertise in customizing/Extending the standard Fiori Apps

• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.

• Expertise in using AMDP, CDS views, ADBC, External views

Data Engineer JD:

• Designing, developing, constructing, installing, testing and maintaining the complete data management & processing systems.
• Building highly scalable, robust, fault-tolerant, & secure user data platform adhering to data protection laws.
• Taking care of the complete ETL (Extract, Transform & Load) process.
• Ensuring architecture is planned in such a way that it meets all the business requirements.
• Exploring new ways of using existing data, to provide more insights out of it.
• Proposing ways to improve data quality, reliability & efficiency of the whole system.
• Creating data models to reduce system complexity and hence increase efficiency & reduce cost.
• Introducing new data management tools & technologies into the existing system to make it more efficient.
• Setting up monitoring and alarming on data pipeline jobs to detect failures and anomalies

What do we expect from you?

• BS/MS in Computer Science or equivalent experience
• 5 years of recent experience in Big Data Engineering.
• Good experience in working with Hadoop and Big Data technologies like HDFS, Pig, Hive, Zookeeper, Storm, Spark, Airflow and NoSQL systems
• Excellent programming and debugging skills in Java or Python.
• Apache spark, python, hands on experience in deploying ML models
• Has worked on streaming and realtime pipelines
• Experience with Apache Kafka or has worked with any of Spark Streaming, Flume or Storm

Focus Area:

DESIRED SKILLS:

1. AWS (EC2/S3/Lambda)
2. DynamoDB
3. Node.Js + React.Js + Javascript
4. HTML5, CSS
5. Android Native (Java/Kotlin)
6. Socket.io / WebRTC (LiveStreaming)
7. Firebase
8. Elasticsearch
9. Prior experience in developing/integration livestreaming feature is essential.

JOB DESCRITION

1. Enhancing the existing features and developing the new features
2. Being able to develop the product independently and also with the team .
3. Being able to work under pressure and think out of the box.
4. Being a good leader with decent professional communication skills.
5. Knowledge and experience of Android Development is an added advantage

OUR PRODUCT

Understand The Product Features:

https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN" target="_blank">https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN

1. Our product offers on-demand video lessons and quizzes in local languages.
2. Teachers can independently create and share their content.

WHAT WE OFFER:

1. Opportunity to work as a core team member
2. Direct Reporting to Founders
3. Exponential and 360 degree learning
4. Working with an experienced team from IIM
5. 4.2 - 9 LPA (INR) CTC + ESOPs (Optional)*

About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Department: Customer Experience

Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities

•  Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
• Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
• Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
• To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.

What are we looking for?

• Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
• Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
• Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
• Should have managed - Emails/Calls/Chat/Social Media queries.
• Ability to multi-task, and must have excellent communication skills.

Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ

Required Skills:

Unity 3D, C#, Knowledge of Android and iOS build system, VR, AR, Multiplayer with Photon and Custom server