
Position: Customer support associate
Experience:0-1 years
Location: Ahmedabad(wfo)
Description
We are seeking a dedicated and enthusiastic Customer Support Associate to join our dynamic team! This is an excellent opportunity for individuals with 0-1 years of experience who are eager to kickstart their careers in customer service. The ideal candidate will be responsible for assisting customers with their inquiries, providing timely responses, and ensuring a high level of customer satisfaction. As a key member of our support team, you will play a vital role in creating a positive experience for our customers by effectively resolving their issues and answering their questions. You will be trained in our products and services to help you understand customer needs better. This entry-level position offers a chance to learn and grow within the organization while contributing to our mission of delivering exceptional service. We value teamwork, and as part of our supportive environment, you will collaborate with other team members to enhance our processes and workflows. If you are passionate about helping others, have excellent communication skills, and are looking for a place to grow and develop your career, we want to hear from you! Join us on our journey to provide outstanding customer experiences and become an essential part of our team.
Responsibilities
Respond promptly to customer inquiries via phone, email, and chat.
Provide accurate information regarding products and services.
Resolve customer complaints and issues effectively and efficiently.
Document all customer interactions and Issues in the system.
Assist customers with account management and order processes.
Collaborate with other departments to address customer needs and concerns.
Maintain a professional, positive, and friendly attitude toward customers.
Requirements
High school diploma or equivalent; additional education is a plus.
Strong verbal and written communication skills.
Customer-focused mindset with a passion for helping others.
Ability to work in a fast-paced environment and manage multiple tasks.
Basic computer skills, including familiarity with CRM systems and Microsoft Office.
Strong problem-solving skills with attention to detail.
Ability to work effectively in a team and independently.

About TenderDetail
About
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Product Based Client:
A multinational technology and e-commerce company based in the United States is widely recognized as one of the world's largest online retailers. In addition to e-commerce, it is a major player in cloud computing through its cloud services division and has expanded into areas such as streaming services, artificial intelligence, and smart devices.
Essential Job Functions:
Top 3 responsibilities
• Taking for operational work.
• Monitoring data pipelines.
• Addressing/Triaging customer tickets
Qualifications:
Exp: 1+ Years
• Skillset:Core Java, Data Structures, Al
Intuitive Cloud is #hiring for Cloud Network Security Specialist.
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Location - Chennai, Tamilnadu
Salary - 10k to 18k + attractive incentives
Skills- Candidates with minimum 6 month's experience in Sales in any field
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Candidates resides in and around Maraimalai nagar, Chengalpattu, Perungalathur, Tambaram would be preferred*
Job Location: Chennai
Thanks

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JOB TITLE - Product Development Engineer - Machine Learning
● Work Location: Hyderabad
● Full-time
Company Description
Phenom People is the leader in Talent Experience Marketing (TXM for short). We’re an early-stage startup on a mission to fundamentally transform how companies acquire talent. As a category creator, our goals are two-fold: to educate talent acquisition and HR leaders on the benefits of TXM and to help solve their recruiting pain points.
Job Responsibilities:
- Design and implement machine learning, information extraction, probabilistic matching algorithms and models
- Research and develop innovative, scalable and dynamic solutions to hard problems
- Work closely with Machine Learning Scientists (PhDs), ML engineers, data scientists and data engineers to address challenges head-on.
- Use the latest advances in NLP, data science and machine learning to enhance our products and create new experiences
- Scale machine learning algorithm that powers our platform to support our growing customer base and increasing data volume
- Be a valued contributor in shaping the future of our products and services
- You will be part of our Data Science & Algorithms team and collaborate with product management and other team members
- Be part of a fast pace, fun-focused, agile team
Job Requirement:
- 4+ years of industry experience
- Ph.D./MS/B.Tech in computer science, information systems, or similar technical field
- Strong mathematics, statistics, and data analytics
- Solid coding and engineering skills preferably in Machine Learning (not mandatory)
- Proficient in Java, Python, and Scala
- Industry experience building and productionizing end-to-end systems
- Knowledge of Information Extraction, NLP algorithms coupled with Deep Learning
- Experience with data processing and storage frameworks like Hadoop, Spark, Kafka etc.
Position Summary
We’re looking for a Machine Learning Engineer to join our team of Phenom. We are expecting the below points to full fill this role.
- Capable of building accurate machine learning models is the main goal of a machine learning engineer
- Linear Algebra, Applied Statistics and Probability
- Building Data Models
- Strong knowledge of NLP
- Good understanding of multithreaded and object-oriented software development
- Mathematics, Mathematics and Mathematics
- Collaborate with Data Engineers to prepare data models required for machine learning models
- Collaborate with other product team members to apply state-of-the-art Ai methods that include dialogue systems, natural language processing, information retrieval and recommendation systems
- Build large-scale software systems and numerical computation topics
- Use predictive analytics and data mining to solve complex problems and drive business decisions
- Should be able to design the accurate ML end-to-end architecture including the data flows, algorithm scalability, and applicability
- Tackle situations where problem is unknown and the Solution is unknown
- Solve analytical problems, and effectively communicate methodologies and results to the customers
- Adept at translating business needs into technical requirements and translating data into actionable insights
- Work closely with internal stakeholders such as business teams, product managers, engineering teams, and customer success teams.
Benefits
- Competitive salary for a startup
- Gain experience rapidly
- Work directly with the executive team
- Fast-paced work environment
About Phenom People
At PhenomPeople, we believe candidates (Job seekers) are consumers. That’s why we’re bringing e-commerce experience to the job search, with a view to convert candidates into applicants. The Intelligent Career Site™ platform delivers the most relevant and personalized job search yet, with a career site optimized for mobile and desktop interfaces designed to integrate with any ATS, tailored content selection like Glassdoor reviews, YouTube videos and LinkedIn connections based on candidate search habits and an integrated real-time recruiting analytics dashboard.
Use Company career sites to reach candidates and encourage them to convert. The Intelligent Career Site™ offers a single platform to serve candidates a modern e-commerce experience from anywhere on the globe and on any device.
We track every visitor that comes to the Company career site. Through fingerprinting technology, candidates are tracked from the first visit and served jobs and content based on their location, click-stream, behavior on site, browser and device to give each visitor the most relevant experience.
Like consumers, candidates research companies and read reviews before they apply for a job. Through our understanding of the candidate journey, we are able to personalize their experience and deliver relevant content from sources such as corporate career sites, Glassdoor, YouTube and LinkedIn.
We give you clear visibility into the Company's candidate pipeline. By tracking up to 450 data points, we build profiles for every career site visitor based on their site visit behavior, social footprint and any other relevant data available on the open web.
Gain a better understanding of Company’s recruiting spending and where candidates convert or drop off from Company’s career site. The real-time analytics dashboard offers companies actionable insights on optimizing source spending and the candidate experience.
Kindly explore about the company phenom (https://www.phenom.com/">https://www.phenom.com/)
Youtube - https://www.youtube.com/c/PhenomPeople">https://www.youtube.com/c/PhenomPeople
LinkedIn - https://www.linkedin.com/company/phenompeople/">https://www.linkedin.com/company/phenompeople/
https://www.phenom.com/">Phenom | Talent Experience Management

We are looking for a great JavaScript developer with experience in the range of 2 to 6 years, who is proficient in frontend techlogies with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
We are hiring 2 ReactJS Developers. Candidates having experience of working on charts/graphs like d3.js, chart.js will have an added advantage.
Selection Criteria
If your profile has selected then you have to attend a 5 hours assignment to move your candidature to the final round of interview.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Technical Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git.

Responsibilities:
As a member of the development group, you will be primarily responsible for the design, development, and maintaining the product.
Work with the Product and Design teams to build new features to solve business problems and fill business needs.
Participate in code reviews to create robust and maintainable code.
Work in an agile environment where quick iterations and good feedback are a way of life.
Continually look for opportunities to improve our platform, process, and business.
Communicate and coordinate with our support and professional services teams to solve customer issues.
Help scale our platform as we expand.
Requirements:
8+ years of hands-on experience in enterprise software development using J2EE Framework.
Experience with React.js, AngularJS, strong knowledge of JavaScript, CSS, HTML5
Passion for building enterprise web applications leveraging modern architecture principles, strong prior experience as a full stack developer.
Expertise with CSS and building responsive pages, with a keen eye for UI design and usability
Experience with web-accessibility/WCAG standards
Experience working collaboratively with a globally distributed team.
Experience with agile methodologies and good exposure to DevOps/CICD models.
Passion for keeping up with new trends and developments in the programming community and is eager to find ways to incorporate these new ideas into our codebase.

