Lead Qualification Executive/Telecaller/BPO Exectutive

Join our team as a dynamic HR Manager where you will lead comprehensive HR functions and play a pivotal role in shaping a positive, high-performing workplace. This role is an opportunity to design and deliver people strategies, support employee growth, and partner with leaders to create a culture where everyone can succeed.

Key Responsibilities

• Lead end-to-end HR operations, including talent acquisition, onboarding, payroll, compliance, and employee engagement to deliver a seamless and positive employee experience.
• Design and implement clear, scalable HR policies and processes that support business goals and employee wellbeing.
• Drive performance management and learning initiatives by establishing performance frameworks, coaching managers, and delivering training to build capability across the organization.
• Manage employee relations with empathy and fairness; proactively resolve grievances and promote an inclusive, respectful workplace.
• Ensure compliance with employment laws and maintain accurate, auditable employee records and HR reporting.
• Partner with leadership to align HR strategy with organizational priorities, support change initiatives, and contribute to workforce planning.

Requirements

• MBA in HR or equivalent qualification.
• 3–6 years of hands-on HR experience across multiple verticals, with proven ownership of HR operations and people programs.
• Strong communication and interpersonal skills, with the ability to influence and build trusted relationships at all levels.
• Demonstrated leadership, organizational skills, and the ability to manage competing priorities with a solutions-oriented approach.
• Proficiency in HRIS/HR software and MS Office; familiarity with employment legislation and compliance best practices.

We value diverse perspectives and encourage candidates who are proactive, collaborative, and passionate about building great workplaces to apply.

Job Title: Junior Scrum Master

Location: Delhi

Key Responsibilities:

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the Scrum team.
• Assist the Product Owner in maintaining a well-groomed product backlog.
• Remove impediments to the Scrum team’s progress and protect the team from outside interruptions.
• Ensure that Scrum principles, practices, and theory are properly understood and enacted.
• Track and report key Agile metrics (e.g., burndown charts, velocity) to ensure transparency.
• Foster an environment of collaboration, continuous improvement, and self-organization within the team.
• Work closely with stakeholders and other teams to coordinate dependencies and deliverables.
• Coach team members in Agile best practices to maximize efficiency and quality.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2 to 4 years of experience as a Scrum Master or in a related Agile role.
• Proven experience facilitating Agile ceremonies and using tools like Jira, Confluence, or Trello.
• Strong understanding of Agile frameworks (Scrum, Kanban) and the software development life cycle (SDLC).
• Excellent communication, facilitation, and conflict resolution skills.
• Ability to work with cross-functional teams and manage multiple priorities effectively.

Preferred (Nice to Have):

• Certified Scrum Master (CSM), Certified Scrum Practitioner (CSP), or equivalent certification.
• Familiarity with CI/CD pipelines and DevOps practices.
• Knowledge of Salesforce development processes or integrations (a plus).
• Experience working in an Agile/Scrum environment within a software development team.

Benefits:

• Flexible working hours.
• Certification reimbursement for relevant Agile/Scrum certifications.
• Career development support and learning opportunities.

What are the Key Responsibilities:

• Design NLP applications
• Select appropriate annotated datasets for Supervised Learning methods
• Use effective text representations to transform natural language into useful features
• Find and implement the right algorithms and tools for NLP tasks
• Develop NLP systems according to requirements
• Train the developed model and run evaluation experiments
• Perform statistical analysis of results and refine models
• Extend ML libraries and frameworks to apply in NLP tasks
• Remain updated in the rapidly changing field of machine learning

What are we looking for:

• Proven experience as an NLP Engineer or similar role
• Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
• Ability to effectively design software architecture
• Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
• Knowledge of Python, Java, and R
• Ability to write robust and testable code
• Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
• Strong communication skills
• An analytical mind with problem-solving abilities
• Degree in Computer Science, Mathematics, Computational Linguistics, or similar field

Job Title: NET Full Stack Developer (5-12 Years

Experience)

Skills: NET Core, C#

F, ReactS, MVC, SQL Server,

Microservices, Azure, RESTful APIs, Agile, CI/CD, DevOps.

Experience: 5 to 12 years in full-stack or backend development.

We are looking for a skilled NET Full Stack Developer to join our team. If you have expertise in .NET Core, ReactJS, and MVC, along with a passion for problem-solving and innovation, this is an excellent opportunity to work on impactful projects in a dynamic environment.

Key Responsibilities:

* Full-Stack Development: Design, develop, and maintain applications using .NET Core, C#, and

* Software Design: Apply design principles, including HLD & LLD, for scalable applications.

* Database Management: Write optimized SQL queries, stored procedures, and dynamic queries.

* Cloud & Microservices: Work with Azure, containerization, and microservices architecture.

* Version Control & Debugging: Use Git, troubleshoot, and debug efficiently.

* Agile Development: Collaborate in Scrum teams, ensuring continuous improvement.

Preferred Qualifications:

* Experience with Azure, AWS, or Google Cloud.

* Familiarity with Cl/CD pipelines, Devops, and application migration.

• Connect closely with our team for creation of effective solutions to The Why, What and How Digital Marketing and implementation of the same to create enthusiastic and efficient marketing campaigns for existing and new clients
• A combination of reaching out to prospective clients, who need Digital Media Marketing as well as servicing the existing clients with zeal and energy for extension of period of service.
• Formulating attractive and trendy Social Media Campaigns for the clients and do research on current trends of Social Media for an effective actualization of the formulated plans for extensive reach.
• Analysing and monitoring the effectivity of the social media campaigns and finding newer methods of presenting the same to the clients for their understanding.
• Doing extensive market research and finding the problematic areas and solution to the offerings of the company. Helping in creation of meaningful content for promotion of different offers and other creative of the clients on social media handles.
• Developing an exhaustive content calendar on a weekly/monthly basis for our clients as well as other vital in-house projects .
• Providing unconditional support to our digital marketing team and helping them out in their day to day activities.

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively