Workato Integration Specialist

About the role

We are seeking an AI Engineer to build and implement AI systems for content production at scale. You'll work at the intersection of engineering and content designing prompt pipelines, integrating generative models, and building the tooling that turns source material into finished creative output. The ideal candidate is technically strong but also has taste: someone who understands story and craft, and can tell the difference between output that's technically correct and output that's actually good.

Responsibilities

• Build and iterate on prompt pipelines and multi-agent workflow components
• Design and integrate agentic workflows orchestrate multi-step, tool-using agents that plan, call models, and hand off between stages in production
• Deploy and serve open-source models set up inference endpoints, manage GPU compute, and optimize for latency and cost
• Write evals compare outputs against references, quantify quality, and feed results back into the pipeline
• Work on data pipelines: structured extraction from messy source text, localization, similarity/dedup
• Debug and maintain pipeline stages in production

What you bring:  

• (1+/3+) years of engineering experience, or a strong portfolio of shipped projects
• Solid Python fundamentals clean, working, readable code
• Hands-on experience with LLM APIs and prompt engineering (personal projects count)
• Comfort with Git, REST APIs, and working in a Linux environment
• A feel for content and narrative you can judge whether generated output is actually good, not just valid
• Curiosity and clear communication you ask good questions and don't stay stuck silently

 Preferred

• Exposure to agent/orchestration frameworks (LangGraph, LangChain, CrewAI)
• Familiarity with vector databases, embeddings, or RAG (Qdrant, pgvector)
• Hands-on work with open-source generative media models Flux, LTX, Wan, or similar
• Experience deploying open-source models for inference (vLLM, ComfyUI, Replicate/Cog, Docker + GPU)
• Experience writing evals or LLM-as-judge scoring
• Node.js and Fastapi familiarity, or experience deploying on AWS

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

Company: Elnax Consultancy

Position: IT Recruiter

Experience: 1 Year

Location: Hyderabad

Employment Type: Full-Time

About the Role

Elnax Consultancy is seeking a motivated and enthusiastic IT Recruiter with 1 year of recruitment experience. The ideal candidate will be responsible for sourcing, screening, and coordinating candidates for various IT positions while ensuring a positive candidate experience throughout the hiring process.

Key Responsibilities

• Source candidates through job portals, social media platforms, employee referrals, and networking.
• Screen resumes and shortlist candidates based on client requirements.
• Conduct initial HR screening and evaluate candidate qualifications, skills, and experience.
• Schedule and coordinate interviews between candidates and hiring managers/clients.
• Maintain regular follow-ups with candidates throughout the recruitment process.
• Manage candidate databases and update recruitment trackers.
• Prepare and share candidate profiles with clients.
• Negotiate salary expectations and facilitate offer rollouts.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Ensure timely closure of open positions.

Required Skills

• Good understanding of IT technologies and technical roles.
• Experience using job portals such as Naukri, LinkedIn, Indeed, and Monster.
• Strong communication and interpersonal skills.
• Excellent sourcing and screening abilities.
• Ability to work in a fast-paced environment and meet hiring targets.
• Good knowledge of MS Excel, Word, and recruitment tools.

Qualifications

• Bachelor's Degree in any discipline.
• Minimum 1 year of experience in IT Recruitment.
• Experience in handling contract, permanent, or C2H hiring is preferred.

Preferred Skills

• Knowledge of Boolean search techniques.
• Experience working with multiple clients and requirements.
• Strong negotiation and relationship-building skills.

Benefits

• Competitive salary package.
• Performance-based incentives.
• Career growth opportunities.
• Professional and collaborative work environment.

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

Job Title: Head of Human Resources

Location: [Specify Location]

CTC: ₹60–70 Lakhs per annum

Reporting To: CEO / Managing Director

Role Overview

The Head of Human Resources will lead the organization’s HR strategy, driving talent acquisition, performance management, leadership development, employee engagement, and compliance. This role requires a strategic HR leader with strong business acumen and the ability to align people initiatives with organizational goals.

Key Responsibilities

Strategic HR Leadership

Develop and implement HR strategies aligned with business objectives.

Partner with leadership to support organizational growth and transformation.

Drive workforce planning and succession management.

Talent Acquisition & Employer Branding

Oversee recruitment for leadership and critical roles.

Strengthen employer branding and talent pipelines.

Performance & Talent Management

Design and manage performance management systems.

Lead leadership development and high-potential programs.

Drive learning and development initiatives.

Compensation & Benefits

Design competitive compensation structures and incentive plans.

Ensure internal equity and market alignment.

Employee Engagement & Culture

Promote a high-performance, inclusive work culture.

Lead employee engagement, retention, and wellness programs.

HR Operations & Compliance

Ensure compliance with labor laws and statutory requirements.

Oversee HR policies, audits, and governance frameworks.

Change Management

Lead HR initiatives during organizational change, M&A, or expansion.

Required Qualifications

MBA / PGDM in HR or equivalent.

15–20+ years of progressive HR leadership experience.

Prior experience as Head of HR / HR Director in a mid-to-large organization.

Strong knowledge of Indian labor laws and HR best practices.

Proven experience in strategic HR transformation.

Key Skills & Competencies

Strategic thinking & business partnering

Leadership & stakeholder management

Talent management & succession planning

Compensation strategy

Change management

Look for someone who has worked on Manufacturing Industry,stability,5 working days.

1. Key Responsibilities

• Manage on-time and on-budget delivery with planned profitability, consistently looking to improve quality and profitability
• Lead the onsite project teams and ensure they understand the client environment
• Responsible for Backlog growth - Existing projects + Renewals/Extensions of current projects + Rate Revisions
• Responsible for driving RFPs / Proactive bids
• Build senior and strategic relationships through delivery excellence 
• Understand the client environment, issues, and priorities
• Serve as the day-to-day point of contact for the clients

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Business Development Manager, you will  work as an individual performers to deliver on the company’s revenue goals as well as take care of the Business Development team.

Responsibilities-

• As Business Development Manager, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
• Individual performance along with team target
• Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
•  
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit-

• 2+ years of experience relevant experience.
• Has very strong communication and convincing skills.
• Must be target-oriented and handled 10 executives.
• Must be a graduate.

• Develop and Maintain IAC using Terraform and Ansible
• Draft design documents that translate requirements into code.
• Deal with challenges associated with scale.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship

• Terraform o Ansible
• *nix and shell scripting
• Elasticsearch
• Circle CI
• CloudFormation
• Python
• Packer
• Docker
• Prometheus and Grafana
• Challenges of scale
• Production support
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

• REQUIREMENTS

  • Write hand-coded HTML5, JS, and CSS(SCSS) that is thoroughly standards-compliant.

  • Solid Javascript experience.
    -WordPress Must needed
    -Experience designing and developing responsive design websites

  • Knowledge of modern authorization mechanisms, such as JSON Web Token

  • You know how to architect all components of a frontend project

  • You have experience reading API documentation and working with different endpoints to compose the desired effect

  • You know how to run projects through solid processes (things like code reviews, reviewing stories, planning)

  • Ability to understand business requirements and translate them into technical requirements

  • Picks up new technologies quickly and efficiently

  • Uses Git effectively

  • Know how to create tests and why it's important

  • Knowledge of OOP and software design principles

  • You know how to optimize frontend load times, debug rendering issues, and overall provide a smooth experience to the user.

  • Knowledge of responsive frontends

  • You don't have to be an expert in backend tech, but you'll need to understand how to integrate with the backend guys.

  • Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

• WHAT do WE expect?

  • Someone who is comfortable taking on multiple projects at the same time, juggling tasks.

  • Experience of working in and collaborating with teams

  • Should take ownership of tasks.

  • Acumen. You must be able to think and judge multiple solutions for a problem and be able to reason between them.

   

  GOOD TO KNOW

  • Experience in Linux and command-line interface.

  • JS/Webpack/Browserify.