We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Business Development Manager, you will work as an individual performers to deliver on the company’s revenue goals as well as take care of the Business Development team.
Responsibilities-
- As Business Development Manager, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
- Individual performance along with team target
- Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.
Who Would Be a Best Fit-
- 2+ years of experience relevant experience.
- Has very strong communication and convincing skills.
- Must be target-oriented and handled 10 executives.
- Must be a graduate.

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IT Person – Job Requirements (Restaurant Industry)
1. Technical Skills
POS system setup, troubleshooting, and daily support
Knowledge of billing printers, KOT printers, LAN/WiFi setup
Basic networking (router, switch, IP configuration)
CCTV installation & monitoring
System formatting, software installation, antivirus
Knowledge of cloud backup, email setup (Outlook/Gmail)
Handling biometric attendance machines
Experience with ERP/FnB software (if any)
Basic hardware repairing (CPU, cables, RAM, HDD issues)
2. Restaurant-Specific Skills
Understanding of POS menus, modifiers, kitchen display systems
Printer paper roll change, printer alignment, POS connectivity
Troubleshooting online order integrations (Zomato/Swiggy/Dunzo)
Wi-Fi network stability for restaurant operations
Support during audit days, billing issues, shift closing reports
3. Soft Skills
Quick problem-solving
Good communication
Ability to visit outlets when needed
Ready to work on weekends if urgent issues
Responsible and reliable
4. Experience
1–3 years experience in IT support
Restaurant or retail industry experience preferred
5. Education
Diploma or Degree in IT/Computer Science
Or relevant certification (CCNA, hardware networking, etc.)
Role: Data Scientist (Python + R Expertise)
Exp: 8 -12 Years
CTC: up to 30 LPA
Required Skills & Qualifications:
- 8–12 years of hands-on experience as a Data Scientist or in a similar analytical role.
- Strong expertise in Python and R for data analysis, modeling, and visualization.
- Proficiency in machine learning frameworks (scikit-learn, TensorFlow, PyTorch, caret, etc.).
- Strong understanding of statistical modeling, hypothesis testing, regression, and classification techniques.
- Experience with SQL and working with large-scale structured and unstructured data.
- Familiarity with cloud platforms (AWS, Azure, or GCP) and deployment practices (Docker, MLflow).
- Excellent analytical, problem-solving, and communication skills.
Preferred Skills:
- Experience with NLP, time series forecasting, or deep learning projects.
- Exposure to data visualization tools (Tableau, Power BI, or R Shiny).
- Experience working in product or data-driven organizations.
- Knowledge of MLOps and model lifecycle management is a plus.
If interested kindly share your updated resume on 82008 31681
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.
We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
Requirements
* Minimum 1-2 years experience in Tele calling & Lead generation in real estate
* Females only need apply
* Able to initiate friendly cold calls with potential clients
* Interact with new clients efficiently and with ease through tele-calls
* Aggressive about working in sales profile with assured incentive on arranging client meetings
* Efficient in understanding the Client requirements and entering the info in CRM
* Regular follow up with customers to maintain a healthy client relationship
* Be ready to do field visit with client to close a deal
Desired Profile:
* You should be a Female with Good communication, persuasive with excellent speaking skills - Hindi & English
* Dynamic, aggressive, result oriented and self-starter
* Not hesitant to start cold conversations with new people
1. We have an urgent opening for Tax Analyst
2. Talk to client directly to collect information required to prepare tax returns, assist him in filing returns and resolve all queries.
3. Interact with clients to explain tax returns.
4. Working with team and client to ensure delivery as per agreed timelines.
5. Open to work in Night Shifts (US Shift). Desired Candidate Profile
6. qualification (Degree) Preference will be given to candidates having commerce background.
7. Need Good communication skills and ability to communicate fluently in English.
8. Position requires strong analytical skills and ability to multi-task.
Note: US Tax industry has seen massive growth in last five years in India ensuring multiple opportunities for future. As an entry level candidate, will be able to learn and proficient in various aspects which will lay good foundation for career.
Tax Proz E-File
- Ensure that accounting books (Zoho Books) are closed on day-to-day basis and entries are made on tally and Zoho books.
- Ensure that journal entries required to be passed are entered on day-to-day basis on company accounting software (Zoho books).
- Ensure that adjustment entries and reclassification are properly passed in accounting software.
- Ensure that reconciliation of general ledger and sub ledger are done accurately.
- Ensure reconciliation of intercompany counter parties.
- Complies and analyzes financial information – Complies and analyzes financial information to prepare entries to accounts, such as general ledger accounts – includes inventory adjustments, standard cost adjustments, job cost adjustments, and other cost accounting-related areas.
- Reconcile general ledger activity reports, researching and correcting any errors or omissions.
- Review systems of recording transactions and input information into a general ledger – Review systems of recording transactions and input information into general ledger including monthly sales and manufacturing cost reconciliations within sub-ledgers; the documentation of Inventory system- including the flow of information from customer order to production and inventory.
- Take charge of ensuring full and prompt payment to utility companies and company vendors. They handle invoices, cut checks, and handle relationships with creditors.
- Check for the approvals of the HOD of the respective department for making any payment to vendors.
Responsibilities:
- Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
- Developers should be team player or should work individually when required.
- Developer should work parallel to backend developers.
- 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Good understanding of APIs and how to use them to get the work done fast.
- Proficiency in writing clean and optimized code.
- Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
- Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
- Knowledge of ReactJs/VueJs & Python will be a plus
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