Senior Executive Ticketing Operations– Travel Consultant

Monitoring

Monitor UiPath Orchestrator, unattended robots, queues, and scheduled jobs for availability and successful execution during the RPA Coverage Hours.

• Monitor and action alerts for job failures, faulted transactions, queue backlogs, robot disconnections, stuck or long - running jobs, and license or capacity thresholds.

. Route RPA alerts into the BCI ITSM platform for incident creation, assignment, and tracking in accordance with Schedule

A

1 (Cross Tower Services).

• Perform scheduled health checks of the RPA Environment and report exceptions.Incident and Request Management

•Receive, triage, prioritize, and resolve Incidents affecting the RPA Environment in accordance with the priority matrix set out in Schedule A

1 (Cross Tower Services).

Restart failed jobs, retry or reprocess faulted queue items, and clear blocking conditions in accordance with documented runbooks.

•Escalate Incidents attributable to a product defect to the UiPath vendor and manage the vendor case to closure.

• Escalate Incidents attributable to business logic, source data, or upstream application defects to the BCI process owner or the responsible Service Tower.

•Fulfill service requests for scheduling changes, queue management, and robot or asset configuration within the RPA Environment. Platform Administration • Administer UiPath Orchestrator, including folders, robots, assets, credentials, queues, triggers, and schedules.

•Deploy and roll back automation packages released by BCI or a BCI

-designated third party, following the Change Control Process.

•Maintain and update runbooks, monitoring configuration, and support documentation for the RPA Environment.

•Apply platform patches and version upgrades released by the vendor, following the Change Control

Process.

Reporting and Continuous Improvement

• Report Incident volumes, Service Level performance, automation execution success rates, and top recurring failure causes as part of the Monthly Performance Report described in Schedule B (Service Level

Methodology).

•Perform root cause analysis on recurring failures and recommend remediation to the applicable BCI process owner.

•Identify and recommend opportunities to reduce failure volumes and manual intervention within the RPA Environment.

Location: Hybrid/ Remote

Type: Contract / Full‑Time

Experience: 5+ Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Responsibilities:

• Architect & implement the RAG pipeline: embeddings ingestion, vector search (MongoDB Atlas or similar), and context-aware chat generation.
• Design and build Python‑based services (FastAPI) for generating and updating embeddings.
• Host and apply LoRA/QLoRA adapters for per‑user fine‑tuning.
• Automate data pipelines to ingest daily user logs, chunk text, and upsert embeddings into the vector store.
• Develop Node.js/Express APIs that orchestrate embedding, retrieval, and LLM inference for real‑time chat.
• Manage vector index lifecycle and similarity metrics (cosine/dot‑product).
• Deploy and optimize on AWS (Lambda, EC2, SageMaker), containerization (Docker), and monitoring for latency, costs, and error rates.
• Collaborate with frontend engineers to define API contracts and demo endpoints.
• Document architecture diagrams, API specifications, and runbooks for future team onboarding.

Required Skills

• Strong Python expertise (FastAPI, async programming).
• Proficiency with Node.js and Express for API development.
• Experience with vector databases (MongoDB Atlas Vector Search, Pinecone, Weaviate) and similarity search.
• Familiarity with OpenAI’s APIs (embeddings, chat completions).
• Hands‑on with parameters‑efficient fine‑tuning (LoRA, QLoRA, PEFT/Hugging Face).
• Knowledge of LLM hosting best practices on AWS (EC2, Lambda, SageMaker).

Containerization skills (Docker):

• Good understanding of RAG architectures, prompt design, and memory management.
• Strong Git workflow and collaborative development practices (GitHub, CI/CD).

Nice‑to‑Have:

• Experience with Llama family models or other open‑source LLMs.
• Familiarity with MongoDB Atlas free tier and cluster management.
• Background in data engineering for streaming or batch processing.
• Knowledge of monitoring & observability tools (Prometheus, Grafana, CloudWatch).
• Frontend skills in React to prototype demo UIs.

Role overview

- Hands-on Experience: 3-5 years of experience in automation testing,

specifically for API and UI applications.

- Strong Coding Skills: Proficiency in Java or JavaScript (for

Playwright) with a strong understanding of object-oriented programming

concepts.

- Automation Frameworks: Experience in creating and maintaining automation

frameworks using Selenium and Playwright (preferred), with Rest Assured for

API testing.

- API Testing: Experience in designing and executing automated tests for

RESTful APIs using tools like Postman, Rest Assured, or similar.

- Version Control: Strong experience with version control systems like Git.

- CI/CD Integration: Experience with integrating automated tests into CI/CD

pipelines (Jenkins, GitLab CI, etc.).

- Agile Methodology: Comfort working in an Agile environment with fast

iterations and continuous feedback.

- Problem-Solving: Strong debugging, problem-solving, and analytical skills to

troubleshoot issues effectively.

- Communication Skills: Excellent verbal and written communication skills to

clearly report test results and collaborate with cross-functional teams.

- Collaboration & Mentoring: Ability to collaborate with various stakeholders and

mentor junior team members, fostering a culture of learning and growth within

the team.

- Passion for Test Automation: A self-motivated individual with a passion for

quality and test automation, always looking for innovative solutions and

improvements.

- Right Attitude: A proactive attitude towards taking on challenging work and

responsibilities, with a positive approach to tackling complex tasks.

What would you do here

- Test Automation: Write, execute, and maintain automated tests using

Selenium, Playwright, and Rest Assured.

- Mentorship: Guide and mentor junior engineers in the team, helping them

improve their automation skills and providing technical support.

- Collaboration: Work closely with cross-functional teams including developers,

product managers, and other QA engineers to understand requirements and

deliver automated tests accordingly.

-- Continuous Improvement: Drive improvements in test automation processes

and practices, ensuring scalability, reusability, and high performance of test

suites. Responsibility & Ownership: Take full responsibility for the automation tasks assigned, from design to execution and reporting.

- Adaptability: Thrive in a fast-paced, agile environment and adapt quickly to

changing requirements.

- Defect Reporting & Resolution: Collaborate with the development team to

troubleshoot and resolve issues detected during test automation.

- Test Coverage & Reporting: Ensure comprehensive test coverage and provide

clear, actionable test results and metrics

Position Title: Area Sales Manager

Sales Key Responsibilities: Franchisee Onboarding • Identify potential mobile retailers in alignment with SmartDukaan’s business goals and convince them to onboard as franchise partners. • Ensure new franchise partners understand the product offerings, sales process, and operational procedures. • Take ownership of the completion of the onboarding process for finalized franchise partners, ensuring all necessary documentation and agreements are processed accurately. • Develop and maintain strong, lasting relationships with new franchise partners, offering guidance and support throughout the onboarding journey. • Follow up with franchise partners to ensure they comply with payment terms and resolve any concerns or delays in payment. Sales Performance • Achieve and consistently exceed sales targets for the assigned region. • Manage and monitor sales performance across multiple stores. • Prepare and execute the assigned sales plan, including store-wise targets, stock forecasting, order planning, brand placement, and inventory management for the assigned stores. Partner Relationship Management & Partner Retention • Build and maintain strong, long-term relationships with partners, addressing their needs and ensuring satisfaction. • Serve as a bridge between management and partners, ensuring open communication and addressing concerns, grievances, or issues effectively. • Actively engage with partners to understand their business needs and identify opportunities for growth. • Ensure partner retention by providing consistent support and aligning with their business goals.

Education Qualification: Bachelor’s / Masters / Post Graduate Diploma in Business Management Work Experience & Skills: 4+ years of relevant experience in Smartphone, Telecom, Retail Franchisee, similar organizations with a proven track record of franchisee onboarding, payment realization, and effectively managing customer relationships within high-growth environments. .

We are seeking a talented Front-End Developer based in India to work with us on an ongoing freelance or contract basis. As a key member of our team, you’ll handle a variety of tasks, including resolving technical issues, implementing site updates, customising Shopify themes, optimising user experiences, and ensuring seamless site performance.

The ideal candidate has expertise in HTML, CSS, JavaScript (React.js, Vue.js, or similar), and Shopify theme development, with a strong understanding of responsive design, debugging, and cross-browser compatibility.

Also has experience with SEO, Shopify Plus, or basic back-end development.

• Must have at least 1 years experience in front-end development.
• Knowledge of Javascript /React Native / Redux .
• Loves writing code, actively experimenting along with learning new things.
• Passionate about Frontend Development and continually follow the platform & innovations.
• Have an eye for good UI/UX -Proficient with algorithms and data structures. -Keen on problem solving and able to perform in a start-up culture with challenging deadlines

At FINPRO, we believe there is a better way to do most of the professional routines and reduce the burden on end-users. A more valuable, automated way, where customers can do their tasks with ease. We build intelligent solutions to help customers in the financial and marketing industry.

Job description:

We are looking for Angular developers to work on product delivery. Responsibilities will include implementing features in the front end using angular. You will work with other front developers to design and implement the web applications.

Tasks:

· Support and improve existing applications and their codebases

· Participate in the implementation and delivery of features

· Building reusable code and libraries for future use, following code style convention

· Ensure the technical feasibility of UI/UX designs

· Optimize application for maximum speed and scalability

· Assure that all user input is validated before submitting it to the back-end

· Collaborate with other team members and stakeholders

· Constantly propose new ideas to enhance the global UX

· Understanding of related front-end technologies for this SPA - React, Redux, GraphQL

Skill set:

· Minimum 4 years of experience with working in angular V2, and ideally experience with Angular 6

· Proficient knowledge of web markup, including HTML5, CSS3

· Perfect understanding of server-side CSS pre-processing platforms, such as SASS

· Perfect understanding of asynchronous request handling, partial page updates, and AJAX

· Proficient understanding of cross-browser compatibility issues and ways to work around them

· Proficient understanding of code versioning tools, such as Git / Gitlab

· Good understanding of SEO principles and ensuring that application will adhere to them

· Ability to work directly with Backend Developers to implement APIs and Software Logic to Angular Framework

· Experience working with python.

· Experience in working with AWS in a CI/CD environment

About Simeio:
Customers of all sizes globally rely on Simeio Solutions to help secure their organizations. An innovative and industry leader, Simeio offers Identity as a Service (IDaaS), Identity and Access Management (IAM) managed services, and Advisory services. Its full range of services is powered by an industry first IAM Virtualization Platform delivered via Simeio’ s Identity Intelligence Center (IIC). Simeio IIC is the first and only solution of its kind designed specifically to operate, monitor and defend complex, multi-vendor IAM infrastructures and deliver actionable business intelligence. 

Simeio’ s client base is expanding as interest in identity and access management and IT governance, risk and compliance grows across all sectors. Headquartered in Atlanta, Georgia. Simeio has operations in India, the United Kingdom, Europe, across North America, South America and Canada. 

We are a cutting-edge growing company with a strong dedication to our employees and their opportunity for growth and success. Simeio offers a state of the art technology office with plans for continued growth and expansion. Our company culture is crucial to those driven for success with an entrepreneurial spirit, solution oriented, and individual contributors, as well as, a team players.

Simeio named to Deloitte's Technology Fast 500
We're proud to announce that Simeio has been named to Deloitte's Technology Fast 500™, a list of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America.

SIMEIO is hiring IAM Professionals!!

Join us for Amazing opportunities and Exciting career progression. A Knowledgeable, high achieving, experienced and fun team.

Be part of a rapidly growing IAM company and taking the success story to next level.

We are hiring experienced candidates in below mentioned skill

.