Senior Executive Ticketing Operations– Travel Consultant

#QA_Automation

- 2-5 years of experience in Software Quality Assurance.

- Strong hands-on experience with Playwright Automation.

- Experience in UI, API, Regression, Integration, and End-to-End Testing.

- Strong understanding of test planning, test strategy, and defect lifecycle management.

- Experience creating and maintaining automation frameworks.

#Technical_Skills

JavaScript / TypeScript

REST API Testing

SQL Database Validation

Agile / Scrum Methodology

Test Case Management & Defect Tracking Tools

#Most Important Requirement – Delivery Ownership

The candidate must be capable of acting as a QA Delivery Owner and should:

- Take complete ownership of product quality.

- Ensure sprint and release commitments are met.

- Coordinate with development and project management teams.

- Drive projects toward successful production releases.

- Provide delivery confidence to management and stakeholders.

- Escalate quality and delivery risks proactively.

- Ensure client deliverables meet business and functional requirements.

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Hiring for Big4 Company'

GCP Data engineer

GCP - Mandate

3-7 Years

Gurgaon location

only serving candidate or immediately Joiner can apply

Notice period - less than 30 Days

⌛️ Where will you spend your time?

• Early-stage AI SaaS product with the potential to disrupt the Product Analytics space
• Relentlessly improving performance, scalability, and maintainability on top of being responsible for entire products
• Owning the design process, implementation, and verification of framework components leveraging standard software engineering methodologies
• Translating functional and technical requirements into detailed architecture and design.

🤝 What makes you a good fit?

• 0-2 years of experience in product development, architecture, data structures, algorithms and design.
• Experience with API integrations, database design, and backend frameworks on NodeJS and/or Python
• Experienced with an agile team environment and you prefer being a self-starter.

👀 What process do we follow?

• The whole process is designed so that it can wrap within 2 weeks
• Application: We will keep it simple. You can apply directly through this link. All we ask for is a Resume and a couple of lines around the motivation for the position you are applying for. Additional Portfolio links such as Github, Medium or a Personal website are welcome but not mandatory.
• Screening: We will screen your profile and get back with a decision within 72 working hours.
• Interviews: We will have 3 rounds of technical interviews and 2 rounds of cultural fitment interviews.
• Offer Rollout: If all looks well, we will pop a bottle of champagne.

❤️ Well Being, compensation and how we behave when no one is watching?

We care about your well-being. Along with excellent health insurance, we offer flexibility to work how you want to. We push for physical well-being and in addition to internal health sessions, you get a complimentary annual gym membership.

We assign dedicated work hours exclusively to learning & development initiatives. We respect your weekends and in terms of work hours, we believe in deliverables over anything else. We regularly host team-building sessions, off-sites and encourage discussions around mental well-being and physical well-being over everything else. Most importantly, when our chips are down, we behave the way a family would.

We admire talent and believe in rewarding people for their input. We understand that compensation is an important factor. Our compensation will be respectful to your situation, and the whole process will be transparent from the very minute we speak to you.

Most of us have grown up in a meritocratic culture where actions speak louder. We grew up saying yes to a lot of things outside of our comfort zone and we want to maintain the same without any compromise. When actions speak, we love to celebrate and amplify bold moves. We don’t have answers to a lot of questions and when we falter, we will acknowledge our missteps. There are no closed doors in the way we work. At the end of the day, we are human beings and we will ensure that you can proudly call Crunchit your home.

🍰 What gives you brownie points?

You demonstrate learnability. The founders have spent their years building things mostly independently and at times relying on the collective hive mind of peers. If you are willing to learn and dare to say yes to things that lie out of your comfort zone, you’ll love the growth and transformation.

🏡 Where will you work from?

We are operating out of Central Indiranagar, Bangalore. We are firm believers in "when we sit together on a table, we move mountains". So you will be required to come to our office [WFO], which we have designed with a lot of love and affection :)

Location : Gulbai tekra Ahmedabad

Salary upto 25k

Any graduate

Only female candidate

Ahmedabad based candidate

• Looking for 0-30 Days and Notice Period Serving resources (Across the Globe)
• 4-13 years developing n-tier modern software applications in a highly transparent agile organization with iterations, continuous integration, and a drive for quality
• At least 4 years of experience in software development building Web Services in Java, SpringBoot, Elasticsearch, and Open source technologies
• At least 4 years UI programming experience with JavaScript, CSS, JSON
• At least 3 years using ReactJS or VueJS, jQuery and Bootstrap, or similar frameworks
• Experienced in service layer integration (e.g. data, authentication, 3rd party systems) using Ajax and REST APIs.
• Experienced in UI and backend unit testing, functional testing, and performance testing tools.
• Must have experience building responsive web applications and related best practices.
• Experience in building Micro Services using cloud native environments like Azure, Spring Cloud, AWS or GCP with sound understanding of Micro Services Design Patterns
• Strong interpersonal, written communication, and presentation skills
• Experience with real-time streaming processing (Kafka/Storm) is preferred
• Proven ability to design and implement web services in a RESTful manner, along with understanding our broader service-oriented architectures
• Proven ability to work within a cross functional agile team
• Must be a self-starter and able to work well with others in a fast-paced agile environment with an emphasis on collaborating and assisting the team to meet business objectives
• Ability to use tools such as JIRA, Git, etc. preferred
• Experience with containerized environments such as PCF, Docker, etc. is highly desirable