Clinical Quality Analyst (Doctors - BAMS/BDS/BHMS)
Role Overview:
As our Clinical Quality Analyst, you will play a pivotal role in enhancing clinical processes and maintaining regulatory compliance. You will spearhead quality improvement initiatives and ensure adherence to established clinical standards. The role demands a meticulous approach and a commitment to clinical excellence.
Responsibilities:
- Clinical Process Enhancement: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards.
- Audits and Assessments: Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance.
- Team Collaboration: Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence.
- Data Analysis: Collect, analyze, and interpret clinical quality data and metrics for performance evaluation and decision-making.
- Client Audit Preparedness: Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance.
- Reporting and Recommendations: Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies.
- Quality Initiative Support: Assist in developing and implementing initiatives focused on enhancing quality standards.
- Regulatory Adherence: Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation.
- Effective Communication: Communicate quality-related issues and recommendations to stakeholders efficiently.
- Training Participation: Engage in quality-focused training and educational programs for continuous professional development.
Qualifications:
- BAMS, BHMS, BDS
- 1–5 years of clinical or healthcare setting experience.
- Profound knowledge of medical terminology and clinical processes.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent English communication, written and verbal.
- Strong attention to detail and analytical skills for complex data handling.
- Willing to work in both day and night shifts from our office at Elippode, Trivandrum.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Ecorgy Solutions Pvt Ltd
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FigmaAbout the Role:
We are looking for a talented Senior UI/UX Designer to join our team. As a Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty.
Responsibilities:
l Execute all visual design stages from concept to final hand-off to client or development team.
l Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks
l Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas
l Present and defend designs and key milestone deliverables to peers and executive-level stakeholders
l Conduct user research and evaluate user feedback
l Establish and promote design guidelines, best practices, and standards
Requirements:
l Experience working in an Agile/Scrum development process
l Proven UI/UX experience with a strong portfolio
l Proficiency in Sketch, Adobe Creative Suite, InVision, or other visual design and wireframing tools
l Proficiency in HTML, CSS, and JavaScript for rapid prototyping
l Excellent visual design skills with sensitivity to user-system interaction
l Ability to present your designs and your solutions to various stakeholders
l Ability to solve problems creatively and effectively
l Up-to-date with the latest UI/UX trends, techniques, and technologies
l Experience working in a collaborative team and working directly with developers for implementation of design
l Experience with motion design
l Experience with designing for mobile & Web platforms
Google Analytics𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
1. Develop and execute marketing campaigns to increase brand awareness and engagement.
2. Provide creative ideas for content marketing and website updation.
3. Collaborate with the creative team to develop content that resonates with our target audience and aligns with our brand’s message.
4. Monitor, analyze, and report on social media performance, adjusting strategies as needed to meet KPIs.
5. Conducted keyword research and implemented SEO best practices to improve organic search rankings and drive traffic to the website.
6. Create engaging case study content.
7. Monitor and report on the performance of digital marketing campaigns using analytics tools (Google Analytics, etc.).
Skills 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 -
1. Proven experience as a Digital Marketing Executive or similar role.
2. Basic knowledge of Google Analytics is required.
3. Basic knowledge of SEO is required.
4. Skills and experience in creative content writing.
5. Experience with B2B social media marketing & campaigns.
About Us
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.
The Opportunity
If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms;
You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!
What you’ll do day to day as a Lead ML Engineer
- If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms.
- You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
- You will work on architecting the ML pipelines and deploy them at scale
- You will optimize ML solutions for performance, scale and reliability
- You will work with large data sets and build an ML pipeline to process and train the data
- You will run ML experiments scientifically and analyzes the results
- You will work with the team in building exciting stuff and guide juniors in the process
- You will deploy solutions into production and maintain several models for fast experiments
- You will simply, own a module end-to-end and show us your data skills
- you will keep up-to-date with latest ML and deep learning literature to implement latest techniques into Observe.AI Voice & Speech platform.
- If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!
What you’ll bring to the role
- Graduate/Post Graduate degree in Computer Science/Electrical Engineering from leading research institutes.
- Strong working experience in building Speech technologies like ASR, TTS, Diarization, and Speech signals
- Hands-on experience in building end-to-end models using the latest architectures.
- 6+ years of commercial experience in ML solutions and pipelines
- 6+ years of programming experience in Python, Shell scripting, and C/Java
- Hands-on experience in speech processing frameworks such as Kaldi, Espnet, Speech brain, etc.
- Experience with Machine learning and Deep learning libraries such as Scikit Learn, TensorFlow, or PyTorch
Some of the other coolest things you deliver
- A world-class Speech technology that has an impact on Customers and the research community
- Publish papers in International Speech and NLP conferences like Interspeech / Icassp / NIPS/ ASRU etc.
- Inter team coordination for research initiatives.
About the ML Team
We are a strong 25-member Machine Learning team with a focus on Speech, NLP, and Data platforms. Our main research focus is to drive the contact centers using AI which leads to improving operational efficiency, customer experience, and compliance. Our Machine Learning team pushes the boundaries in understanding the nuances in the conversation AI by processing millions of calls per day and empowering the call centers to improve efficiency.
The Speech team focuses on Speech Recognition, Speaker Diarization, and Speech Signals to understand the nuances in the behavior of the agents. The ML team is at the forefront of publishing our research in international conferences such as Interspeech, Icassp, ICML, and EMNLP AACL, and we encourage our research in the same.
Apart from work, the team loves to collaborate on research initiatives, present the initiatives/findings in internal/external tech conferences, participate in hackathons, and have formal/informal gatherings.
Compensation, Benefits and Perks
Excellent medical insurance options and free online doctor consultations
Yearly privilege and sick leaves as per Karnataka S&E Act
Generous holidays (National and Festive) recognition and parental leave policies
Learning & Development fund to support your continuous learning journey and professional development
Fun events to build culture across the organization
Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
Job Title: Senior Cloud Engineer – L3 (Bangalore)
Major skills required: Horizon on cloud with Azure
Location: Bangalore/Remote
Primary Skill Set & Experience:
- Minimum 8 years of overall experience in IT Infrastructure.
- Proven experience of 5+ years with VMware Enterprise Products.
- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.
Job Description:
We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.
This is a full-time permanent position.
Key Responsibilities:
- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.
- Demonstrate expertise in Microsoft Azure administration.
- Showcase proficiency in Amazon administration.
- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
- Hold Microsoft MCSA certification.
- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.
- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.
- Design and engineer high-availability architectures in VMware DRS cluster environments.
- Resolve user-level issues related to connection servers.
- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.
- Conduct root cause analysis to identify and address underlying issues.
- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.
- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.
- Show proficiency in Windows Server Administration and troubleshooting.
- Possess hands-on skills in Hyperconverged hardware infrastructure.
- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.
- ITIL Certification (v2 or v3) would be advantageous.
- Willingness to work in US/UK shifts.
- Familiarity with ticketing tools.
Qualifications:
- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).
Secondary Skills:
- Fluent in English (verbal and written communication).
- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.
- Ability to achieve the highest level of customer satisfaction.
- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.
- Documentation skills and preparation of SOPs.
- Self-motivated and results-oriented.
- Train L1 and other support team members.
- Demonstrated positive and proactive approach.
- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.
Javascript
HTML/CSS
‘Project Manager’ will be completely responsible for building a very robust team to operationally manage, meet KPIs, build strategy, and execute the project.
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare a budget based on the scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, training, and standards throughout the entire project execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
While working at the company also endure...
- Opportunity to work with all the top-notch growing brands and startups
- Learning marketing, integrated campaigns, and growth
- -hacking of brands in different sectors
- Becoming a part of an enthusiastic, amazing culture, and fast-growing organization
- Opportunity to become an active stakeholder and driver of the organization
What you will need:
- Graduate degree with 2-4 years of experience handling projects, campaigns, and team
- Candidate with an agency, offline marketing execution, or startup background would be preferred
- Quick learner, confident, good presentation & relation-building skills
- Open for travel and ready to go the extra mile if the situation demands
- Keen attention to detail and good at spotting opportunities
- Client/Agency relationship exposure with strong relationship management skills
- Go-Getter attitude and responsibility to close all loops creatively - Long term vision and commitment
Javascript
Python
PHP
Laravel- Good understanding of marketplace seller panels
- Good understanding of Shopify and backend
- Overall co-ordination of all orders, vendors and supply chain backend
- Work with Operation Manager on regular basis
- Prepare bi-weekly reports
- Customer Analytics
- Constantly cross verify payment gateway settlements
- Handle operational queries, dispatches and on time customer success
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon