IT Sales – Job Purpose
Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals.
Role & Responsibilities
- Develops and expands a portfolio of corporate clients by networking and marketing
- Assesses client IT needs and makes recommendations, including IT equipment and service packages
- Prepares sales visits and presentations to pitch product, service, and combination packages to clients
- Demonstrates IT equipment to highlight product benefits
- Negotiates sales, package discounts, and long-term contracts with clients
- Provides technical advice after sales
- Establishes sales goals and implements a plan to meet those goals
- Tracks progress toward goals and documents sales performance
- Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
- Answers questions, describes benefits, and discusses pros and cons of various competing products or services
- Gains familiarity with the IT industry, and stays updated on trends and innovative products
- Creates marketing literature and web-based features to promote products and time-sensitive sales
- Make cold calls to explore new business opportunities and Interact with clients.
- Knowledge of bidding portals (Upwork, Web Guru, freelancer, etc)
IT Sales Skills and Qualifications
- Bachelor's Degree in Computer Science or Marketing,
- Experience with Sales and Marketing.
- Knowledge of Relevant Products and Sales, Written and Verbal Communication, Interpersonal Communication, Negotiation, Critical Thinking,
- Ability to Meet Goals, Ability to Work Under Pressure, High Energy Level, Motivation, Ambition, Technical Skill, Attention to Detail.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company Brand Name: BikeFixup
Location: Faridabad
Work Mode: Work from Office
Working Days: 6 Days a Week (Rotational Off)*
Key Responsibilities:
Sales Responsibilities:
Achieve monthly sales targets for memberships.
Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.
Provide detailed product knowledge and promote BikeFixup’s services effectively.
Maintain and update lead databases, ensuring timely follow-ups.
Prepare daily/weekly sales reports and analyze customer feedback.
Collaborate with the operations team for seamless service delivery.
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Handle customer inquiries and resolve issues promptly with a professional attitude.
Ensure customer satisfaction by providing clear, accurate, and empathetic communication.
Assist customers in booking services and guide them through the process.
Address complaints or concerns and escalate unresolved issues to the appropriate team.
Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.
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Skills:
Strong communication skills in Hindi & English.
Persuasive abilities and a target-driven mindset.
Empathy and problem-solving skills for customer support.
Basic computer knowledge for lead tracking and reporting.
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Fixed salary + performance-based incentives.
Training and growth opportunities in a premium two-wheeler service brand.
Opportunity to build a rewarding career in a fast-growing industry.
Selected candidate's day-to-day responsibilities include:
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Speaking to parents (leads given by us) and:
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Convincing them to book a consultation (paid or free, as applicable)
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Upselling/converting to paid subscriptions/courses and programs, wherever applicable
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- Communicating with prospects via email and whatsapp
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Strong Shell scripting experience.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon