Technician

   Skills:
•  Java script

•  Service Portal Enhancements

•   CMDB

•   ITIL framework

•  ServiceNow implementation

•   Integration

•  ITSM

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.

Qualifications: Any graduate

Experience: 2+ yrs

Roles & Responsibilities:

• Windows /Linux OS Administration ( Certification will be added value).

• Trouble shooting knowledge

• AD knowledge.

• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).

• Good communication skill

• Team work

• Remote management idea

• 24x7 Support

Experience in Virtualisation (Vmware & hYperv)

• Tickets and ITSM process idea.

Location: Rabale, Navi Mumbai

Working Timing: 24*7 rotational shifts

Employment Mode: Contract to hire (Full time opportunity)

Joining Period: Immediate to max 15 days

Thank You & Regards,

Shraddha Kamble

HR Recruiter

Position Title: Manager – Security Operations Organization /Function: Manager is responsible for day to day operational and project delivery for a set of customers Relevant Experience: 10+ years of experience in security area and at least 2 years as Security manager Educational Qualification: BE/B.Tech/ME/M.Tech/Graduate/Master in any stream with excellent academic record

Must-have Skills: • Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies • Must have managed a team to deliver “Managed Security Service” or “Security Operations Center” • Prior working Background in either SIEM tools (Splunk, ArcSight, QRadar, DNIF etc.) or Vulnerability assessment and Management tool (Qualys/Rapid7) and process • Has broader context and understanding of managed security services • Must have service mindset and empathy. Must deal with a level of ambiguity, chaos and apparent stubbornness from customers, and manage around it by thinking through the issue or request from the customer’s perspective to drive to a reasonable conclusion • Must have prior experience on Project Management • Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers or colleagues • Must have ITIL process knowledge

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

List of responsibilities:

● ServiceNow Development work

● Interaction with customers for project deliverables

● Deadlines should be met

Job requirements:

● The candidate should be L2 and above.

● ServiceNow System Administration and Development Certified is mandatory

● ITSM, Service Portal, Integration 

● ITIL Foundation Certification would be a plus or can do before joining.

● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all

aspects of the ServiceNow platform.

● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report

setup, data imports, integration, scripting, third party software integrations, and custom application development

● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all

applications for use after the upgrade completes.

● Coordinate and solve complex technical data and transformation issues.

● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

● Answer “how to” technical and application configuration questions.

● Develop, maintain, and execute reports to ensure system operation meets performance targets.

● Create and maintain system design and operations documentation.

● Complete other duties as assigned.

Requirements:

• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes

•Provide technical support for hardware/software issues and resolve help desk requests

•Monitor the system daily and respond immediately to security or usability concerns.

•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.

•Constant finetuning of the OS for improving the performance of the system.

•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.

•Provisioning Operational support and troubleshooting the issues related to system administration.

•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned

•Must be Red Hat certified professional.

Skills Required:

•Red Hat (Primary)

•Debian

•Ubuntu

•SUSE

Experience & Background

• B-Tech/BCA/MCA
• 0-2 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.
• Exposure on Service Now integration protocols with other application/systems
• Excellent attention to details, ability to multitask, and effective time management skills
• Knowledge of web based development languages; specifically JavaScript, Ajax
• Exposure of ITSM Framework and ITIL
• Good Communication Skills

We are looking for a visionary Senior Network Engineer manager to join and run an engineering team .You will be working at the forefront of the world's financial markets, building connectivity across the globe, and integrating some of the most complex networks in the financial services industry. Automation should be second nature for our ideal candidate.

Additional duties include:

• Design, implement and operate trading network. Whether it is investigating a new, innovative products, refreshing one of our low latency trading systems or troubleshooting with a 3rd party, you'll thrive on being impactful within a fast-moving, varied environment.

• Transforming our way of working with automation and scale. We know the network industry is changing, and this is your chance to make that change, collaborating with software engineers with proven track records of solving complex problems through automation and software.
  
  
  
  • Required skills:
    
    • 3-10 years of experience in network engineering
    • Expert in routing and switching – BGP/OSPF/Multicast
    • Deep understanding of TCP/IP and the OSI model
    • Excellent communication and writing skills, and ability to communicate effectively to senior management
    • Humility
    • A love of technology in general
  • Highly desired skills:
    
    • CCIE Certified or Studing for CCIE.
    • Comfortable working with various Linux utilities and different OS
    • Network security, including firewalls Fortinet/Palo Alto/CheckPoint
    • A bachelor's degree, preferably in IT, Computer Science or other related discipline