Technician

Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Job Title : Senior Network Engineer (L2 Support)

Experience : 8+ Years

Location : Pune / Remote

Employment Type : Contract (12+ Months)

Mandatory Skills :

Cisco Routing & Switching, Cisco ACI, Nexus, F5 Load Balancer, Infoblox DNS/DHCP, FortiGate Firewall (Cisco ASA preferred), Zscaler/Bluecoat Proxy, BGP, OSPF, EIGRP, ITIL, ServiceNow.

Job Summary :

We are looking for an experienced Senior Network Engineer (L2) to provide operational support for enterprise network infrastructure in a 24x7 global environment. The ideal candidate will be responsible for incident management, network change implementation, troubleshooting, and ensuring the availability and performance of LAN, WAN, and Data Center networks.

Key Responsibilities :

• Provide L2 support for enterprise network infrastructure, including LAN, WAN, and Data Center environments.
• Troubleshoot and resolve network incidents related to routing, switching, firewalls, load balancing, DNS/DHCP, and proxy technologies.
• Execute approved network changes while adhering to ITIL change management processes.
• Collaborate with L1, L3, vendors, and cross-functional teams to ensure timely incident resolution.
• Monitor network health and contribute to service improvements, automation, and operational efficiency.
• Maintain documentation and support major incident and problem management activities.

Required Skills :

• Strong expertise in Cisco Routing & Switching (BGP, OSPF, EIGRP, VLANs, HSRP/VRRP).
• Hands-on experience with Cisco ACI, Nexus, Catalyst, ASR/CSR platforms.
• Experience with F5 Load Balancers (LTM/GTM).
• Knowledge of Infoblox DNS/DHCP administration.
• Experience with FortiGate Firewalls (Cisco ASA preferred).
• Exposure to Zscaler or Bluecoat Proxy solutions.
• Familiarity with network troubleshooting tools such as Wireshark, tcpdump, traceroute, nslookup, and dig.
• Experience with monitoring and automation tools like Spectrum, NetBrain, Observe, or Ansible.
• Good understanding of ITIL processes and ServiceNow.

Preferred :

• Experience working in BFSI environments.
• Exposure to global 24x7 support operations.
• Strong communication, analytical, and stakeholder management skills.

Required Skills & Qualifications

• 15+ years of Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.
• Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).
• Good client-facing, negotiation, and communication skills.

Responsibilities:

• Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.
• Identify opportunities for automation and process optimization within ERP operations.

Service Now SecOps Developer

Shift: 2:00 to 11:00 PM IST \ Remote

 Key Skills –  

ServiceNow SecOps Expertise – Implementation/integration and customization support. (Not just admin or cursory experience) , Scripting & Integration Proficiency, Security Operations & Incident Management Knowledge.

ServiceNow Certification:

Must hold SN Certifications – must hold Development or Implementation related cert. (CAD, CIS etc, not just CSA)

Strong preference for CIS – Security Incident Response (SIR) and/or CIS – Vulnerability Response (VR) certifications.

Skills and Experience Requirements:

•  5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR).

•  Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.

•  Strong understanding of security operations, incident response processes, and vulnerability management.

•  Experience with third-party tool integrations relevant to security operations.

•  Familiarity with CMDB, ITSM, and ITIL best practices.

Skills and Certifications

•  Certified Implementation Specialist – Security Incident Response (SIR)

•  Certified Implementation Specialist – Vulnerability Response (VR)

•  ServiceNow Certified Application Developer

•  ServiceNow certifications - Service Now System Administrator CSA. 

•  ITIL v3 or v4 Foundation Certification

Servicenow Scripting candidates with UI and Portal / platform development.

Position - ServiceNow Consultant

Exp : 5+ yrs

Shift - UK

Hands on experience in Java Script, HTML, CSS,XML, AJAX, Angular JS & React JS

A fundamental understanding of ITSM, ITIL or CMDB.

Good to have- ServiceNow Certification, CSA, CAD, CIS- ITSM

Hands-on design, development, and deployment experience with the ServiceNow platform.

End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process.

ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge.

Should be multitasking, Self-Learner and possess good Functional Knowledge.

Should be able to take lead on Project, Support activity and guide or train the team.

Strong communication, presentation, and problem-solving skills.

Thorough understanding of ITIL/ITSM processes.

Working knowledge of ITBM process and implementation

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.

Qualifications: Any graduate

Experience: 2+ yrs

Roles & Responsibilities:

• Windows /Linux OS Administration ( Certification will be added value).

• Trouble shooting knowledge

• AD knowledge.

• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).

• Good communication skill

• Team work

• Remote management idea

• 24x7 Support

Experience in Virtualisation (Vmware & hYperv)

• Tickets and ITSM process idea.

Location: Rabale, Navi Mumbai

Working Timing: 24*7 rotational shifts

Employment Mode: Contract to hire (Full time opportunity)

Joining Period: Immediate to max 15 days

Thank You & Regards,

Shraddha Kamble

HR Recruiter

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

• Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
• Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
• Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
• Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.

• Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
• Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
• Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

Experience: Minimum 1-2 Years

Location: Noida ( Permanent WFH)

Please find the JD :

• Expertise in ServiceNow Administration & Development
• Thorough understanding of ITIL/ITSM processes.
• Strong understanding of ServiceNow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development, etc.
• Ability to work on Servicenow enhancement requests in Jira.
• Manages and resolves incidents against ServiceNow applications
• Manages Instance Security, User/Group Access/Access Control Lists
• Performs routine maintenance to include performance monitoring and error identification/ remediation 
• Leads ServiceNow upgrade planning and execution
• Schedules and verifies instance clones
• Manages Update Set creation and migration
• Minimum 1-3 years of experience in ServiceNow configuration and administration.
• Provide Level 2 support on ServiceNow platform for users
• Strong working knowledge of ServiceNow components such as Service Catalog, Change Management, workflow management, orchestration, Cloud provisioning, etc.
• Perform core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage, and overall compliance of the application
• Experience in Platform Upgrades will be an added advantages
• Knowledge of scripting  ( JAVA ) and APIs would be desired

We are looking for a visionary Senior Network Engineer manager to join and run an engineering team .You will be working at the forefront of the world's financial markets, building connectivity across the globe, and integrating some of the most complex networks in the financial services industry. Automation should be second nature for our ideal candidate.

Additional duties include:

• Design, implement and operate trading network. Whether it is investigating a new, innovative products, refreshing one of our low latency trading systems or troubleshooting with a 3rd party, you'll thrive on being impactful within a fast-moving, varied environment.

• Transforming our way of working with automation and scale. We know the network industry is changing, and this is your chance to make that change, collaborating with software engineers with proven track records of solving complex problems through automation and software.
  
  
  
  • Required skills:
    
    • 3-10 years of experience in network engineering
    • Expert in routing and switching – BGP/OSPF/Multicast
    • Deep understanding of TCP/IP and the OSI model
    • Excellent communication and writing skills, and ability to communicate effectively to senior management
    • Humility
    • A love of technology in general
  • Highly desired skills:
    
    • CCIE Certified or Studing for CCIE.
    • Comfortable working with various Linux utilities and different OS
    • Network security, including firewalls Fortinet/Palo Alto/CheckPoint
    • A bachelor's degree, preferably in IT, Computer Science or other related discipline