Dot net Architect

We are hiring for sales candidate for selling wide range of subscription packs for 2 wheeler and 4 wheeler..

java developer,You will design and develop high-quality scalable microservices in a cloud environment.

● You will be required to quickly perform POCs to evaluate different tools, technologies or products.

● You will proactively be learning and adopting the industry best practices of software development.

● You will raise the bar on quality, testability and performance of the module.

● You will be collaborating with other team members and stake-holders for the delivery. skills - java , system design, microservices, aws, springboot, cloud.

Who We Are:

Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.

Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 800+ professionals operates across 15 nations.

Who You Are: 

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.

• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; and implementing change.

• Being able to interpret data that translates into action to improve the team. 

• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability.

• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; and analyzing information and applications.

• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes.

• Responsible for providing employees with technical resources; providing technical advice; resolving problems; and disseminating advisories, warnings, and new techniques.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. 

• Act as an escalation point for high-severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 

• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration.

• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom.

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 5+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results-driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with the team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer-facing communication skills
• Demonstrated data-driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and Excel skills

Language Skills Required Vs. Preferred: 

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Collections Associate

The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose

solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues

● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card,

Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills

Your Responsibilities:

• Responsible for overall tech stack of the product
• Designing overall architecture of the web/ mobile application
• Maintain quality and ensure responsiveness of applications
• Exposure to security and data protection management
• Building modular, reusable codes and libraries
• Ability to build product from scratch & drive it to completion
• Optimize applications for best user experience
• Development experience for both mobile and web based products.
• Unit Testing of developed modules

Skills:

Front-End

• Web fundamentals like HTML, JavaScript, and CSS
• CSS preprocessors like Sass, LESS, bootstrap
• JavaScript frameworks like React js, AngularJS, or Ember etc.
• Libraries like jQuery or Backbone.js
• Front-end (CSS) frameworks like Foundation or Bootstrap
• Web sockets

Back-End

• Rest API design and development
• CRUD (Create, Read, Update, Delete)
• RESTful Services
• Web fundamentals like React js, HTML, JavaScript, and CSS
• Server-side languages like Javascript, PHP, Python
• Database technologies like MySQL and MongoDB.
• Web server technologies like Node.js, Nginx, ISS, etc.

Looking for PHP Developer responsible for managing back end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities :

- Integration of user-facing elements developed by front-end developers

- Build efficient, testable, and reusable PHP modules

- Solve complex performance problems and architectural challenges

- Integration of data storage solutions

Skills And Qualifications :

- Strong knowledge of PHP web frameworks especially Laravel

- Understanding the fully synchronous behavior of PHP

- Understanding of MVC design patterns

- Understanding of front-end technologies, such as JavaScript, HTML 5, and CSS 3

- Knowledge of object oriented PHP programming

- Understanding accessibility and security compliance

- Strong knowledge of the common PHP or web server exploits and their solutions

- Understanding fundamental design principles behind a scalable application

- User authentication and authorization between multiple systems, servers, and environments

- Integration of multiple data sources and databases into one system

- Familiarity with limitations of PHP as a platform and its workarounds

- Creating database schemas that represent and support business processes

- Familiarity with SQL/NoSQL databases and their declarative query languages

- Proficient understanding of code versioning tools, such as Git

Mandatory Skills:
6+ years complete SDLC experience.
C#.Net MVC/ Core.
Web Services / WCF Service /WebAPI
SQL (MSSQL)
Version Control
JavaScript, JQuery, AJAX, HTML, CSS, XML, XSLT, JSON

Preferred Skills:
.Net Core, Entity Framework, Azure Events, Azure, Angular, HTML, CSS

Optional Skills:

Mogi I/O (www.mogiio.com), a Delhi based video delivery SaaS venture, is looking for a Full-stack /mean stack developer, both for an internship role.

A candidate should be high performance, high energy. He would work on core video and image tech. Should be a hands-on Full Stack or mean stack coder.

Experience – Any experience in Back end working on NodeJs and MongoDB.

Some core requirements -

• Should be a hands-on Back end- NodeJs and MongoDB, with experience in building real world applications.
• Highly curious, ability to learn and implement new technologies independently
• High ownership and impact-driven, capable of juggling multiple things
• Effective team player, able to mentor and learn from teammates.

Technical Proficiency - MongoDB, Node.js

Location – Work from Office (Saket, Delhi)

Compensation -

10k-12k per month based on interview performance and skill set, opportunity to convert to full time post internship completion.

Pre-Placement Offer(Performance based).