Product Designer

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

This position is open for experienced React Native Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for React Native Developer to work on our product Faveo Helpdesk

• Candidates with 1 year to 3 years of experience
• Candidate having Creative Thinking and Original Approach
• Willingness & ability to learn & work on new technologies

• Expert in Android Studio, React Native and Redux
• Must knowledge of Web Services, JSON Parsing, and API’s
• Familiarity with RESTful APIs to connect React Native applications to back-end services
• Excellent debugging and troubleshooting skills
• Familiarity with cloud message APIs and push notifications
• Understanding of mobile design principles and interface guidelines
• Should be able to work independently

• Involving in a complete development of the application (Design and build applications)
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fixing bugs at various stages of app development
• Collaborate with web development team to define, design, and ship new features

• React Native
• CSS
• HTML 5
• JavaScript
• Redux

• Candidates from engineering, computer science and information technology background preferred
• Candidates having interest in programming preferred
• Have completed course/training in React Native mobile apps development
• Build a project using React Native as part of college or training at an institute
• 12 months to 2 year of experience in React Native development

• You are invited to send us your complete resume
• Attach previous work or portfolio or project details
• Resume should have candidate photograph in it
• Mention Linkedin Profile URL in the resume
• Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

Physical Design - JD

Experience: 2-20 yrs
1.Strong background of ASIC Physical Design: Floor planning, P&R, Extraction, IR Drop Analysis, Static Timing and Signal Integrity.                          
2.Hands-on experience on technology nodes like 7nm, 14nm, 10nm.
3.Good knowledge of EDA tools from Synopsys , Cadence and Mentor              
4.Hands-on experience in floor planning, placement optimizations, CTS and routing.                                  
5.Hands-on experience in cadence or Synopsys tool (Encounter, ICC, PT/PTSI, TEMPUS, DC, RC, VOLTAS)

Key Responsibilities:

• The Laravel/CodeIgniter (HMVC) Developer is expected to be able to perform all aspects of the development tasks, including front- end, back- end, and database development.
• Develop web sites, applications and rich multi- media experiences according to the brief and technical specifications.
• Must have experience and knowledge in Laravel/CodeIgniter (HMVC)/Symphony Framework.
• The applicant is expected to possess strong problem-solving skills programming, testing and troubleshooting skills.
• Proficiency in Laravel/CodeIgniter (HMVC)/Symphony framework(s), jQuery, JavaScript, AJAX, CSS, HTML, MySQL/Postgre SQL/Mongo DB.
• Eagerness to contribute to a team-oriented environment.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Knowledge of object-oriented programming using HMVC framework.
• Good knowledge of the common Laravel/CodeIgniter (HMVC)/Symphony framework(s) or web server exploits and their solutions.
• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
• Familiar with REST API's and Integration with third-party API's.
• Hands on Experience in an e-commerce environment would be an added advantage.
• Adhering to project coding standards and recommending improvements.
• Modifying existing software to correct errors, allowing it to function in new operating environments.
• Additional Technical skill set:

• AWS/Azure deployments and architecture.
• Knowledge of Web RTC.
• API
• Financial and Accounting related product knowledge.

Mandatory Skills :

• Laravel/CodeIgniter (HMVC)/Symphony framework(s), CSS, HTML, MySQL/Postgre SQL/Mongo DB, JavaScript, jQuery, AJAX

Education

UG: B.Sc. in Any Specialization, B.Tech/B.E. in Any Specialization, BCA in Computers

PG: Any Postgraduate in Any Specialization

Doctorate: Doctorate Not Required.

Job Type: Full-time