Sr. Customer Success Associate

📢 Job Title : MDM Business Analyst

📍 Location : On-site, Sydney, Australia

💼 Experience : 5+ Years

🗓 Notice Period : Immediate

Summary :

We are seeking a skilled MDM Business Analyst with hands-on experience in Atacama or Informatica MDM solutions. The ideal candidate will work closely with business and technical teams to define MDM strategies, ensure data quality, and drive enterprise data governance.

🔧 Key Responsibilities :

• Gather, analyze, and document business and data governance requirements.
• Design and support implementation of MDM solutions in collaboration with technical teams.
• Prepare BRDs, FRSs, and TDDs to translate business needs into technical specifications.
• Lead data profiling, modeling, cleansing, and mapping activities.
• Ensure effective MDM performance, hierarchy management, and workflow automation.
• Support UAT by defining test cases and validating data quality.
• Act as a liaison between business, IT, and vendors to ensure smooth project delivery.

✅ Required Skills :

• Bachelor’s in Computer Science, IT, or related field.
• 5+ years of experience in MDM-focused Business Analyst roles.
• Expertise in Atacama MDM / Informatica MDM (or similar tools).
• Strong SQL, data modeling, and data governance experience.
• Familiarity with relational databases (Oracle, SQL Server, PostgreSQL).
• Excellent communication, documentation, and stakeholder management skills.

➕ Nice to Have :

• Familiarity with Agile (Scrum/Kanban) methodologies.
• Experience with BI tools (e.g., Power BI, Tableau).
• Certifications in MDM, CBAP, PMP, or Informatica.
• Exposure to cloud MDM (AWS, Azure, GCP).
• Experience in finance, healthcare, or retail domains.

# Website Designer | WordPress Developer/Designer

## Job Summary

We are looking for a Website Designer / WordPress Developer with experience in designing, developing, and managing WordPress websites. The ideal candidate should be proficient in WordPress, Elementor, WooCommerce, and Shopify, with strong communication skills and the ability to handle projects from concept to launch.

## Key Responsibilities

* Design and develop responsive WordPress websites.

* Build and customize websites using Elementor.

* Configure and manage WooCommerce stores.

* Gather client requirements and translate them into website solutions.

* Optimize website speed, security, and SEO.

* Manage hosting, domains, backups, and deployments.

* Coordinate with clients and internal teams to ensure timely project delivery.

* Monitor project progress and maintain quality standards.

## Requirements

### Must-Have Skills

* 1–2 years of WordPress development experience

* Strong knowledge of WordPress CMS

* Elementor Pro

* WooCommerce

* Shopify (basic to intermediate)

* HTML5 & CSS3

* Responsive Web Design

* Website Performance Optimization

* Hosting & Domain Management

* Basic SEO knowledge

* Plugin and Theme understanding

* Excellent Client Communication Skills

* Requirement Gathering & Project Coordination

### Preferred Skills

* Google Analytics

* Conversion Rate Optimization (CRO)

* Digital Marketing Knowledge

* Basic WordPress Plugin & Theme Development

## Experience

* 1–2 years of hands-on WordPress development experience.

* Experience handling complete website projects independently.

* Portfolio showcasing business, eCommerce, or service-based websites.

## Success Metrics

* On-time project delivery

* Website performance and quality

* Client satisfaction

* Client retention and repeat business

Note: Apply only if you have worked minimum of 2 years  in your current organisation 

Basic Qualifications

• Bachelor’s degree in Engineering with specialization in Computer science or related field
• 5+ years of experience as a software engineer in a product development setting
• Love of technology and experience with one or more programming languages from Java, Python, or Go
• Experience in full-stack development including designing APIs and integration patterns, implementing security, implementing frameworks for Unit and End-to-End testing
• Experience with micro-services architecture
• Experience in one or more frameworks like Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment
• Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
  
  

Preferred Qualifications

• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders, to understand their needs and convey yours, in a clear, precise manner - verbally, or in writing. 
• Strong collaboration skills. You have demonstrated the ability to work with both - senior & junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline oriented. You understand that deadlines are meant to be met. Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action, and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Deltek is looking for highly motivated and energetic teammates to join our growing organization. The team’s collaborative and dynamic culture celebrates and promotes success. You will focus on generating revenue through pipeline development, fostering relationships, and analyzing customer needs to uncover business challenges. You will learn the business, the industry, and how to sell, all in an agile environment. 

As an Associate SDR at Deltek, you attend a thorough onboarding program complete with mentorship guidance to learn about Deltek's product portfolio, our customers, their business challenges, and our sales process. You will develop robust sales skills along with a variety of techniques and tactics that will help you build direct value for your clients. 

As an Associate SDR, you will: 

• Identify new sales leads, understand customer pains & needs, position solutions and build collaborative relationships. 
• Phone and email prospecting focused on establishing a strong rapport with potential clients with the aim to set up qualified meetings with our field sales team. 
• Discover the prospect’s buying stage and work with them accordingly. 
• Research and build intelligence on organizations and contacts online/offline to identify new leads and potential new markets. 
• Collaborate with the sales and marketing team to prioritize efforts, refine selling strategies, share results and plan next steps. 
• Participate in sales onboarding, 1:1 training sessions, team meetings, skill building and professional development courses. 
• Exceed weekly/monthly goals for meetings, pipeline and activity. 
• Capture accurate and complete information in Deltek’s sales tools. 

Qualifications 

• MBA preferred. Four-year university degree required. 
• Strong oral and written communication skills to present, assert and speak with all the stakeholders involved. Must be able to engage prospects over the phone with a high degree of confidence. 
• Strong ability to collaborate with internal and external customers to build lasting relationships, influence positive first impressions, and manage conflicts. 
• Strong research and account/market analysis skills. 
• Dependable, passionate and a desire to pursue a career in sales . 
• Ability to accelerate in a spirited, rewarding atmosphere. 

We are seeking a talented and creative UI/UX Designer with strong graphic design skills to join our team.

As a UI/UX Designer, you will play a crucial role in creating intuitive and visually appealing user interfaces for our digital products.

Additionally, you will be responsible for creating eye-catching social media posters and other graphic designs to enhance our brand presence.

About IQnext:

We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational efficiency that is scalable across portfolios.

Job Summary :

To achieve our ambitious goal, we are looking for a Business Development (BD) Manager who is proactive in nature and works in a pre-sales and sales role, and generates leads on his/her own using different methods (B2B portals, emails, cold calls) from the enterprise/channel customer segment.

Opportunity:

In this role, you will be responsible for driving new sales and the growth of IQnext in the channel/reseller segment. The person in this role will pioneer some of IQnext’s biggest deals by landing new logos and formalizing enterprise-wide relationships with companies via resellers/channel partners. You will gain knowledge and experience in the new age industry of SaaS and cloud.

In this role, you will report to the Head of Sales and Partnership & closely work with Cofounders.

Responsibilities:

• Identify potential customer targets from channel/reseller segments.
• Apply consultative sales skills to build relationships with channel/resellers to generate new business from their network -Close deals, acquire new customers, generate revenue

We’re looking for someone who:

• Is passionate about sales + technology.
• Has proven experience of 3-5 years in B2B / Corporate / Channel sales and selling tech-based products/solutions to business and technology stakeholders interacting with key decision makers.
• Has worked in the Commercial Real Estate segment and Selling experience in Facility Management Solutions, Building Management systems.
• Has experience in Pre-Sales & Sales.
• Team player, with excellent oral & written communication, and presentation skills and must be able to articulate technology & product positioning to both business & technical users.
• Has knowledge of the corporate/enterprise procurement process, decision-making criteria, processes they use, etc
• Is extremely motivated to succeed and is a problem solver.
• Knowledge of complex decision-making groups (or ability to grasp this quickly)
• Proven track record of planning sales pipelines.
• Well organized, analytical, detail-oriented, and quality-minded, able to eliminate sales obstacles through creative and adaptive approaches.

Benefits:

Incentive on sales

Medical Insurance (including dependants)

Employee Stock Options (ESOP)