Fashion Consultant

Customer Support Executive – Software + Accounting / GST

Company: Torero Softwares Ltd.

Location: Lower Parel East, Mumbai

Timing: Mon–Sat | 10 AM – 7 PM

Work Mode: On-site

About the Role

Support customers who already use our business software.

Help them with: software usage, accounting entries, billing, GST queries & remote troubleshooting (AnyDesk / UltraViewer).

👉 Not a BPO job — this is functional + technical support.

What You Will Do

• Take customer calls & resolve software/accounting/GST issues
• Access customer systems remotely & troubleshoot
• Guide users step-by-step
• Log issues & ensure complete resolution

Who Should Apply

✔ Basic accounting & GST knowledge

✔ Good communication skills

✔ Ability to troubleshoot on computer

✔ Experience with any accounting software (Plus)

✔ Freshers with accounting knowledge are welcome

Why Join Us?

• Learn software + accounting + GST support
• Stable role with growth opportunities
• Training provided

Apply Now - Interested candidates may apply through the job portal or send their resume.

Keywords: Customer Support, Software Support, Accounting Support, GST Support, Billing Software, Remote Support, AnyDesk.

Role & Responsibilities

• Develop high-quality, scalable mobile applications for Android platform using Kotlin.
• Collaborate closely with cross-functional teams to define, design, and implement new features.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Optimise mobile app performance to ensure a smooth and responsive user experience.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated with the latest mobile development trends, tools, and technologies.
• Troubleshoot and debug issues to maintain application stability.
• Participate in the full software development lifecycle, from concept to deployment and support.

Job Details:

As a Software engineer you will be able to challenge the idea of “impossible”, producing results that are elegant, simple and don’t require a team of experts to decode. You are driven by innovation, fresh ideas and new ways to produce high quality solutions. 

Job Description:

Position Summary:

We are looking for a Cloud developer responsible for the development and maintenance of cloud applications deployed in AWS environment. Your primary focus will be the development of such applications and their integration with other services. A commitment to open mind, problem solving, ability to learn, and creating quality products is essential.

Responsibilities:

• Ensure the performance, quality, and responsiveness of services
• Collaborate with a team to define, design, and ship new features
• Innovative thinking of finding solutions to needs
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, automatization and documentation
• Use Agile Scrum Methodology for software development
• Develop unit tests for all new code
• Provide code reviews for all new code and participate to code reviews of other people
• Diagnose and resolve complex level issues of application
• Participate in interactions with all levels of personnel with different teams
• Design and build services on top of AWS

Skills:

• Strong knowledge of Python
• Strong knowledge of Web Services (Rest or SOAP APIs)
• Strong knowledge of React JS or any other JavaScript
• Solid understanding of object-oriented programming
• Knowledge of Java and Spring Boot is good to have
• Knowledge of AWS is good to have
• Knowledge of TypeScript is good to have
• Knowledge of Linux is good to have
• Knowledge of HTML and CSS is good to have
• Knowledge of AWS CloudFormation is good to have
• Knowledge of Elasticsearch is good to have
• Familiarity with continuous integration
• Any authorized Java, AWS, Linux, or Python certifications will be value added
• Min 2 years of work experience in relevant technologies
• Excellent interpersonal and written communication skills

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipleine
• Analize market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree with 4 + years of Sales and Business Development in the digital marketing industry
• Experience in full sales cycle including deal closing
• Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills

We are looking for an experienced Senior Software Engineer who will develop designing and develop new software solutions; as well as support existing product updates and enhancements. Our Senior Software Engineer will join a growing team of developers responsible for building new and supporting existing products.

The ideal candidate will have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and have excellent software engineering skills. Creative engineering is balanced with high quality and a customer focus. Must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time. Strong analytic capability and the ability to create innovative solutions. We are looking for a highly motivated individual who is looking to grow their career in a fast-paced environment.

• Understand complex application design and program activities in the latest techniques and technologies: PHP, MySQL, Laravel, Rest APIs, Javascript, React, CSS, HTML and AWS Infrastructure
• Implement high-quality code in an agile, test-driven development environment
• Create high-performance APIs, libraries and microservices that scale to meet/exceed client expectations
• Participate in design and code reviews 
• Perform performance and scalability analysis as needed
• Find creative and elegant solutions to complex problems
• Research, evaluate and adopt next-generation technologies 
• Build automated unit and integration tests as needed 
• Work closely with our Designers, Engineers, Product Owners and Application Engineers and build automated solutions
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle
• Prepare and install solutions by determining and designing system specifications, standards and programming
• Accomplish engineering and organization mission by completing related results as needed
• Protect operations by keeping information confidential

• Mentor junior and mid-level engineers
• Make informed decisions quickly and take ownership of services and applications at scale
• Understand business needs and know how to create the tools to manage them
• Grow engineering teams by interviewing, recruiting and hiring

• 5+ years of experience with PHP, MySQL, Rest APIs, 
• 3+ years of experience with Javascript, React, CSS, and HTML
• Experience with AWS Infrastructure a plus 
• Experience with Github and tools like Bugsnag and Crashlytics 
• Experience working in an agile environment that follows Scrum or other agile methodologies 
• Experience developing software for Enterprise clients is preferred 
• Experience working with project management tools such as Asana or Trello is a plus
• Excellent time management skills, with the ability to work under deadlines in a fast-paced environment
• Attention to detail and commitment to high-quality/error free deliverables
• Great communication and problem-solving skills
• Detail-oriented and a critical thinker 
• Collaborate with team to brainstorm and create new products
• Stay on the leading edge of development practices
• A team player and leader but can work independently

About you

• Bachelor’s or Master’s in Computer Science or Computer Engineering  
• 6+ years of software development experience 
• Experience in SaaS (Software as a Service) model building scalable platforms utilizing micro services/distributed systems architecture using: restful APIs by internal and external partners 
• Understanding of data structures and algorithms
• Demonstrated experience with multi-tier applications
• Additional experience in customer-facing sustaining, support work and customer communication 

Our Culture

We help companies manage their biggest asset, their people. We are disrupting the corporate wellness market to help companies large and small to support employee and workplace wellbeing. If you’re ready to join our growing team and have the opportunity to be a part of a company that is focused on Woliba (Work-Life-Balance) then we’d love to hear from you. 

• Own the end-to-end infrastructure of Sibros Cloud
• Define and introduce security best practices, identify gaps in infrastructure and come up with solutions
• Design and implement tools and software to manage Sibros’ infrastructure
• Stay hands-on, write and review code and documentation, debug and root cause issues in production environment

• Experience in Infrastructure as Code (IaC) to manage multi-cloud environments using cloud agnostic tools like Terraform or Ansible
• Passionate about security and have good understanding of industry best practices
• Experience in programming languages like Python, Golang, and enjoying automating everything using code
• Good skills and intuition on root cause issues in production environment

• Experience in database and network management
• Experience in defining security policies and best practices
• Experience in managing a large scale multi cloud environment
• Knowledge of SOC, GDPR or ISO 27001 security compliance standards is a plus

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working in one such technology team for a client based out of the US.

Role

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile / desktop web app & handle its integration with back-end. 

Responsibilities

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React JS and React Native projects
• Develop application code and unit tests in React Native. 
• Ensuring high performance

Qualifications

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 4+ years of experience with React and React Native
  Good working knowledge of Firebase
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React JS and React Native modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Developing, recording, and maintaining cutting edge web-based PHP applications on portal plus premium service platforms
• Building innovative, state-of-the-art applications and collaborate with the User Experience team
• Ensuring HTML, CSS, and shared JavaScript is valid and consistent across applications
• Preparing and maintaining all applications utilising standard development tools
• Utilising backend data services and contributing to increasing existing data services API
• Leading the entire web application development life cycle right from concept stage to delivery and post-launch support
• Conveying effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Documenting the development process, architecture, and standard components
• Coordinating with co-developers and keeping project manager well informed of the status of development effort and serving as a liaison between development staff and project manager
• Keeping abreast of new trends and best practices in web development