Sales Team Leader

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Salary (Lacs): Up to 22 LPA

Required Qualifications

•   4–7 years of total experience, with a minimum of 4 years in a full-time DevOps role

•   Hands-on experience with major cloud platforms (GCP, AWS, Azure, OCI), more than one will be a plus

•   Proficient in Kubernetes administration and container technologies (Docker, containerd)

•   Strong Linux fundamentals

•   Scripting skills in Python and shell scripting

•   Knowledge of infrastructure as code with hands-on experience in Terraform and/or Pulumi (mandatory)

•   Experience in maintaining and troubleshooting production environments

•   Solid understanding of CI/CD concepts with hands-on experience in tools like Jenkins, GitLab CI, GitHub Actions, ArgoCD, Devtron, GCP Cloud Build, or Bitbucket Pipelines

If Interested kindly share your updated resume on 82008 31681

Oracle Apps Finance Functional 

Experience – 10+ years

Location – Gurgaon

Responsibilities:

• Work in a highly-collaborative team environment with an always-evolving mixture of active teamwork and quiet-time passionate about project advancement and self-learning.

• Development of Forms and Interfaces.

• Knowledge on Business Processes with good exposure to AIM & OUM Methodology of Execution and documentation.

Qualifications we seek in you!

Minimum qualifications:

• BE/MBA/M.Tech/MCA

• Solid experience in Oracle Fusion

• Should have expertise and experience on any of the following modules like SCM, Discrete Manufacturing, Distribution, OPM, ASCP or EBS Finance modules like AP, AR, Cash Management.

Preferred qualifications

• Able to work independently on functional P2P modules (PO, AP & GL)

• Good expertise in PL / SQL, Reports, Interfaces, Forms, AOL concepts, XML Publisher, Workflow, Discoverer, OAF.

• Competent in Report development / Forms Development and Interfaces Functional.

• Should be able to work independently. He should have good communication and client interaction skill.

• Good communication skills with positive, flexible attitude.

Job Description

We are seeking an experienced Trainer and Upskilling Lead to drive the design, development, and execution of both training and upskilling

programs across the organization. This executive role is responsible for conceptualizing training solutions, creating upskilling frameworks, mentoring trainers, and ensuring continuous development and alignment of these initiatives with organizational goals. The ideal candidate will have a proven track record in managing training and upskilling programs while collaborating with various teams to address technical needs.

Key Responsibilities:

1. Training and Upskilling Program Development and Planning

• Conceptualize and design both technical training and upskilling programs tailored to organizational objectives and individual employee growth
• Create frameworks that cater to both freshers and experienced professionals, ensuring knowledge transfer and skill enhancement across different technical domains
• Continuously update training and upskilling frameworks based on project needs, feedback from stakeholders, and evolving industry trends

2. Execution of Training and Upskilling Programs:

•  Oversee the execution of hands-on training sessions and upskilling initiatives, ensuring active engagement and effective learning
•  Lead or co-facilitate high-level training sessions and workshops to ensure quality and relevance
•  Implement customized upskilling paths for employees based on their current roles, growth trajectories, and future organizational needs

3. Trainer Development and Mentorship:

•  Mentor and guide a team of trainers, helping them to develop advanced skills in both training delivery and upskilling facilitation
•  Ensure junior trainers and lower-level facilitators are continuously developed and capable of executing training sessions effectively
•  Promote the continuous improvement of trainers by encouraging participation in professional development and certification programs

4. Performance Monitoring and Continuous Improvement:

•  Evaluate the success of both training and upskilling programs using participant feedback, post-training assessments, and predefined KPIs
•  Track the progress of participants in both training and upskilling initiatives, ensuring learning objectives are met and that employees are positioned for career growth
•  Regularly report on training and upskilling outcomes, including metrics related to trainer performance and employee development, providing  insights and improvement suggestions to senior management

5. Collaboration and Stakeholder Management:

•  Collaborate with department heads and project teams to identify training and upskilling needs, ensuring alignment with organizational goals   and project requirements
•  Engage stakeholders across the organization to align expectations for both training outcomes and upskilling pathways
•  Promote cross-departmental collaboration to create integrated training and upskilling solutions that benefit multiple areas of the organization

6. Innovation and Technology Integration:

•  Introduce innovative training and upskilling methodologies, such as e-learning, blended learning, gamification, and personalized learning paths
•  Stay updated with emerging technologies in education and training, ensuring the adoption of the latest tools and techniques to enhance both  training and upskilling programs

Requirements

• Bachelor or Master’s Degree in Computer Science or Mechanical Engineering
• A minimum of 3 years of teaching experience (preferred but not mandatory)
• Professors in colleges, trainers in private training institutions can apply
• People with good experience in programming and a passion for teaching can apply
• Good command on various teaching methods (preferred but not mandatory)
• Excellent in communication
• Good in planning, scheduling and execution of various training courses.

Nice to have:

• Knowledge of computer graphics, computer aided design (CAD) 
• Knowledge of Computational Technologies
• Good understanding of mathematics and geometry

Benefits

• Opportunity to work with a dynamic and innovative IT organization
• Collaborative and supportive work environment​
• Professional growth and development opportunities

Who are we?

Kriyadocs is a leading document workflow platform focused on the publishing industry. At Kriyadocs®, we have partnered with prestigious publishing houses across the world for over 18 years and delivered world-class, publication-ready digital & print content by applying cutting-edge technology, streamlined processes, and extensive domain expertise. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption in order to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers, and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

• Deliver Excellence - Deliver Delight
• Stay Curious - Stay Driven
• Dream Big - Rise Together

You could also be a Kriyator, if you are

• Fearless in taking on challenges
• Focused in learning, demonstrating new skills and working towards successful outcomes
• Fanatical in taking pride and responsibility in all your work 

Job Description

We are looking for a Software engineer to join our cutting-edge development team as it grows. We want someone who is comfortable asking “why?” The ideal candidate is a divergent thinker who understands industry best practices and has experience with multiple coding languages. They are a team player possessing strong analytical as well as technical skills, and are able to communicate the logic behind technical decisions to non-tech stakeholders. They must be comfortable working in an agile environment and have the ability to “take the wheel” when necessary. They will work with multiple technologies and develop a keen sense of evaluating and using the appropriate technology to derive the best solution.

What you will do?

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write and test code to ensure compatibility and stability: refine and rewrite as necessary
• Troubleshoot and debug applications
• Collaborate with Front-end developers to integrate user-facing elements with server side logic
• Follow the spec and its requirement and develop the features/project
• Providing written knowledge transfer material as documents

Requirements

Must have

• 1+ years experience coding in nodejs programming language 
• Solid understanding of data structures and algorithms, Collections, good design principles like SOLID 
• Problem solving & analytical aptitude 
• Excellent verbal and written communication skills 
• Experience in source code control with GIT/SVN
• Should be flexible to work on a variety of programming languages like NodeJS, React, etc. and on XML technologies like XSLT, XML Pipelines, etc

Good to have

• Experience working in the Node JS stack 
• Unit testing and automation frameworks 
• Experience working in a public cloud environment (AWS preferred) 
• Working with distributed microservice architectures 
• Agile product development life cycle

Eligibility Criteria 

• Bachelor's or Master's degree in Computer science or related fields from a reputed institution
• Any internship experience is a plus
• Experience : 1-4 years 
• Location : Chennai. Work from office (Mon to Fri)

• Designing the Mobile Application for our product offering
• Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
• Identifying and correcting bottlenecks and fixing bugs
• Helping maintain code quality, organization, and automatization