Sales Team Leader

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

• Developing user interface components and implementing them following well known Reactjs workflows such as Flux and Redux
• Translating designs and wireframes into high quality components.
• Should strong Component based programming and Concepts like Life Cycle Hooks and Communications.
• Ensuring that all components and the overall application are robust and easy to maintain
• Coordinate with the rest of the team working on different layers of the infrastructure
• Should have capabilities to judge or choosing the right/suitable plugin for application requirements
• Should have knowledge of application build generation and optimizations.

Technical Experience:

• Should be strong in Development Life Cycles like Agile
• Should be strong Javascript Core (Core Concepts, Design Patterns, etc)
• Should be strong in Angular and ReactJS Concepts
• Strong proficiency in JavaScript including DOM manipulation and the JavaScript object model Thorough understanding of Reactjs and its core principles
• Should be strong at least one javascript testing framework like Jasmine

,Enzyme

Required Skills:

• Bachelors/Masters in Computer Science with relevant industry experience
• At Least 7 years of Front end frameworks with at least 4 years on React
• Must be working on ReactJS project as on date.
• Experience in developing responsive Web Application Development
• Experience building reusable UI elements including trading grids, dialogs, and screen navigation widgets
• Expert level Programming experience in HTML 5, CSS 3, JavaScript, Typescript, Angular and React JS
• Experience with AWS, developing and deploying application to cloud environment
• Experience in using the popular UI Frameworks, Libraries or Plugins
• Experience in Writing Test Cases and Generating Test & Coverage reports
• Experience with Git, Java, Maven, SQL, Jira and or Hudson/Jenkins

We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.

We're building our founding team and are looking for a front-end developer, who can take ownership of the user-facing side of our product. Your primary roles and responsibilities will evolve as the team grows.

Responsibilities:

• Taking full ownership of building a pixel-perfect frontend product
• Understanding code quality, maintainability, modularity, and scalability
• Break down large tasks into independent smaller chunks
• Implementing good testing practices to ensure rapid iteration
• Communicating with both technical and non-technical stakeholders to understand their points of view and to discuss your own ideas

Requirements:

• A basic understanding of backend development is a plus
• 1-3 years of experience
• Capable of building the frontend part of web applications with minimal guidance
• Proficiency in Javascript, Reactjs, HTML, and CSS
• Knowledge of other Javascript frameworks is a plus. Tailwind CSS/Tailwind UI experience is preferred but not required.
• Comfortable with frontend build systems
• Good understanding of frontend optimization
• Good at making a designer's design come to pixel-perfect reality
• Good at making decent interfaces from basic wireframes (without a designer's help) when needed
• Understanding of SSR is a plus, but not required
• Familiarity with billing systems, CPQ, and accounting systems is a plus
• Entrepreneurial mindset
• Self-driven individual with high ownership and a strong work ethic
• Good communication skills.

Benefits:

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Choose your laptop
• Maternity and Paternity benefits

• Solid understanding of IP network and TCP/IP
• Minimum of 7+ years’ work experience in IT
• Minimum of 4+ years experience as DevOps Enginneer
• Good interpersonal skills and communication written and oral.

Main Responsibilities:

• Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
• Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
• Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
• Should be able to own technical impediments, liaise with various groups and troubleshoot /resolve
• Participate in the Scrum process activities including Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.

Basic Qualifications:

• 4+ years’ strong experience in MS dynamics 365 implementations & support and extensive experience with C#, .NET, JavaScript, Power apps
• Strong experience in Web API development and plug in’s
• Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
• Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.

Preferred Qualifications:

• Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server

Job role: 

As a digital marketer, your primary objective will be to facilitate the sales team through lead generation. You’ll be responsible for conceiving, driving, and implementing initiatives to increase brand presence and improve product adoption.

Responsibilities:

• Manage Organic as well as paid channels
• Set targets and build strategies to help achieve them
• Create and test content, blogs, and ads for operational efficiency
• Create and optimize landing pages to increase signups
• Develop and implement campaigns to better lead quality and beat the competition
• Perform data analysis around web traffic and other key metrics
• Monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels
• Draw meaningful conclusions from campaign data and identify potential opportunities for improvement
• Communicate with team members on campaign developments, timelines, and results

Requirements:

• 4+ years of experience in Digital Marketing or a similar position preferred
• Experience in B2B, eCommerce and SaaS is preferred
• Relevant Bachelor's degree preferred
• Great design sense is a must for this position
• Proven experience building campaign strategies from scratch and executing them
• Basic knowledge of analytics tools and the ability to set up tracking/reporting mechanisms to capture key metrics
• Experience working with data
• Experience working with international markets is preferred

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills