Position: Sales Team Leader
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh
Language: English
Salary: 5 LPA to 6 LPA
We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.
Requirements:
• A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.
• Experience in sales is necessary.
• Strong sales ability, business acumen, and commercial awareness.
• Excellent communication, interpersonal, and customer service skills.
• Strong leadership abilities.
• Good time management, strategic planning, and organizational skills.
Responsibilities:
• Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members.
• The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. • Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling.
• Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.
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Role Name- Customer Service Trainee
Type- Apprenticeship
Qualification & Background: Graduate (Fresher/BPO Experienced)
Location: Bengaluru, Mumbai and Chennai
Stipend
Chennai- 13k (Backend role- DATA)
Bangalore- 18k (Voice and Email Chat role)
Mumbai- 18k (Voice and Email Chat role)
Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.
Work Type- Rotational Shifts
Pls note- Cab services will be provided to all the employees working during night shifts.
Position Requirements
- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.
Essential Skills:
- Willingness to work in rotating shifts (including night shifts)- 5 days a week.
- Communicate effectively, both orally and in writing.
- Flexibility to meet business requirements and fluctuating workload
- Organize, prioritize, and schedule work assignments.
- Hardworking and Smart working attitude with openness to feedback
- Have acceptable typing speed of at least 20 WPM/90% Accuracy
Roles & Responsibilities
This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
- Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
- Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
- Grasp, comprehend & clear the training period with relevant tollgate scores.
- Attend all team briefing/meetings/coaching on a timely basis.
- Be knowledgeable of regular process changes provided.
- Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
- Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
- Adhere to Company Code of Conduct & policies laid by the HR
- Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
- Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
- On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
- Act as a team player and coordinate work respectfully with fellow members in co-ordination.
- Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
- Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
- Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
- Work closely with team leader by implementing the coaching aspects discussed for self and career development.
Responsibilities
- Own the entire proposal process: identify customers' needs, develop win themes, and produce complete proposals.
- Assess the competitive landscape and track key market trends and development.
- Provide administrative support as well as excellent customer service and smooth communications.
- Maintain the database using your organizational skills to streamline processes and clean up the data.
Qualifications
- Bachelor's degree or equivalent experience
- Excellent written and verbal communication skills
- Highly organized with exceptional attention to detail
Field Sales Executive-
Urgent requirement for Field Sales Executive. It is on the company payroll. Roles and responsibilities: Identifying and acquiring new distributors, as well as managing existing ones.
Developing & implementing sales strategies and plans to meet revenue goals.
Effectively managing and driving the sales cycle from prospection through to successful closure via local marketing activities
Building strong relationships with partners in the business territory.
Prepare regular reports and conduct monthly meetings to review team performance.
Analyzing market trends and competitors' activities.
Key Skills: - Sales Executive, digital marketing services sale, software sales, Sales Promotor, Promoter, Channel Sales, Sales, Business Development, Distributor Sales, Field Sales, Direct Sales, Secondary Sales, Sales Support, General Trade, Marketing, Field job, distributor Sales Management, Channel Sales Management, handling distributors, retail sales, retail channel sales, B2B sale, B2C sale.
Role: Field Sales Executive
Industry Type: Software Development and digital marketing services
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
PG: Any Postgraduate
Doctorate: Doctorate Not Required
Desired skills and education requirement:
- 1 to 4years of related experience in marketing calls preferably real estate associates/ Bachelors degree.
- Should be comfortable to work from office.
- Excellent English and Hindi.
- Communication skills.
- Convincing skills.
Roles and responsibilities:
- Dialling enquiries and understanding the requirements and sharing relevant information about the properties.
- Updating all the information and scheduling property visits.
- Responding outbound and inbound calls.
- Scheduling follow-up calls and ensuring the clients are contacted.
- Cross pitching properties based on client requirement.
- Allocating leads to respective sales executive and collecting feedback.
- Ensuring all enquiries with feedback are updated regularly in the software.
- Supporting the sales team in pre-sales activities.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
For Chandigarh
PFB open positions and eligibility requirements.
Process Type- Domestic
Domain- Field Sales
As per standard industry practice and our understanding we will hire:
A. Personnel 30
⦁ Min Graduate or Diploma holder
⦁ Fresher’s are also allowed
⦁ Age must be between 21 Years to 32 Years
⦁ Personnel who have at-least a two-wheeler and Android mobile phone
B. Any Team Manager (TL) shall have the following: 5
⦁ Min Graduate (or above) with 60% in any two (10th/12th/Graduation)
⦁ Min 24 months of experience in field Sales (or Min 18 months in case of post-Graduation done)
⦁ Age must be between 21 Years to 35 Years
⦁ Personnel who have at-least a two-wheeler and Android mobile phone
Remuneration
On review of the prevalent industry practice, we have decided to have the following consideration and remuneration matrix to provide quality service:
⦁ Take-home salary of an executive shall be INR 21,000/- and Team Manager shall be INR 30000/- per month, even at 0 sales subject to zero absenteeism as per attendance guidelines
⦁ Salary cycle will be 22nd – 21st of every month and salary shall be paid max by 1st of succeeding Month.
⦁ Incentive will be paid max by 15th of the succeeding month
⦁ we represent to comply with all labor laws applicable on us.
For Amritsar
PFB open positions and eligibility requirements.
Process Type- Domestic
Domain- Field Sales
As per standard industry practice and our understanding we will hire:
A. Personnel 20
⦁ Min Graduate or Diploma holder
⦁ Fresher’s are also allowed
⦁ Age must be between 21 Years to 32 Years
⦁ Personnel who have at-least a two-wheeler and Android mobile phone
B. Any Team Manager (TL) shall have the following: 4
⦁ Min Graduate (or above) with 60% in any two (10th/12th/Graduation)
⦁ Min 24 months of experience in field Sales (or Min 18 months in case of post-Graduation done)
⦁ Age must be between 21 Years to 35 Years
⦁ Personnel who have at-least a two-wheeler and Android mobile phone
Remuneration
On review of the prevalent industry practice, we have decided to have the following consideration and remuneration matrix to provide quality service:
⦁ Take-home salary of an executive shall be INR 18,000/- and Process Manager shall be INR 24000/- per month, even at 0 sales subject to zero absenteeism as per attendance guidelines
⦁ Salary cycle will be 22nd – 21st of every month and salary shall be paid max by 1st of succeeding Month.
⦁ Incentive will be paid max by 15th of the succeeding month
⦁ We represent to comply with all labor laws applicable on us
1. Work on generating and nurturing leads for the organization using different marketing channels
2. Generate new leads using LinkedIn Sales Navigator and send InMail to potential prospects
3. Build and cultivate prospect relationships by initiating communications and conducting follow-up contacts to move opportunities through the sales funnel
4. Work on doing regular follow-ups with clients over LinkedIn and email
5. Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels
6. Organize and keep the lead status updated in the CRM software
7. Understand the pain points faced by the prospects during communication and identify if they're looking for specific features
8. Check for competitor products mentioned/used by leads and prospects during communication and the intent behind using them
Who can apply:
1. Interpersonal & communication abilities
2. Good knowledge of internet searching, profile/data searching
3. Strong communication skills are indispensable for lead generation
4. Computer literacy
5. A street-smart candidate
6. Amazing research skills
7. Basic knowledge of lead-generation tools will be a plus
Job Description
● Solicits and maintains network of prospects
● Sells products and/or services and develops new account relationships
● Initiates contact with prospective customers to sell targeted products
● Demonstrates and showcases capabilities of the products/platforms
● Works as a member of a sales team to sell assigned products or services to identified
key accounts
● Demonstrates product knowledge including various solutions, markets and competitive
intelligence
● Prepares and presents proposals to clients utilizing company resources and tools.
● Negotiates, structures and closes "deals" that meet customer expectations and
company ability to deliver; utilizes appropriate company resources per the resources
plan to provide product marketing support or specialized product sales expertise
● Assists in the development of sales plans and strategies.
● Meets sales goals and objectives.
● Other related duties assigned as needed
Education requirement
● Bachelor's degree or the equivalent combination of education, training, or work
experience
General knowledge, skills & abilities
● Good experience and understanding of rewards, incentives and gift card industry
● General knowledge of Human Capital Management, Compensation and Benefits
platforms including systems and applications
● Requires expert negotiation and communication skills, both written and verbal
● Requires solid decision-making and problem solving skills
● Analytical skills are required to determine client business needs and requirements
● Ability to remain calm under various levels of pressure
● Ability to show established track record of involvement in industry trade groups preferred
● Requires the ability to establish and maintain effective working relationships with all
levels of management (internally/externally), employees, clients and public
● Travel will be required
company job level description
● 5 to 10 years field sales experience in a similar industry
● Needs to be a self-starter working with minimal supervision
● Mid-level quota carrying position with a career path to a sales leadership role
● Decisions are made within established policies and standard practices
● Learns to use professional concepts
● Applies company policies and procedures to resolve routine issues
● Is required to have good knowledge of company products and services
● May have own territory or work on a team
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality of content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy the
benefits of being at company.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and
Compass.company works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners, or consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will
wait for a reasonable time of around 3-5 days before we screen the collected applications and
start lining up job discussions with the hiring manager. We however assure you that we will
attempt to maintain a reasonable time window for successfully closing this requirement. The
candidates will be kept informed and updated on the feedback and application status
CTC: 3.3 LPA (Increased to 4.5 LPA based on performance during 3-month training)
Roles and Responsibilities
- Advise student/ parents for their learning needs through structured Counseling Sessions.
- Fix appointments and conduct online demo sessions on daily basis including follow up sessions.
- Understand Customer profile & problems to explain implication of ineffective learning methods.
- Create the need for Smart Learning and advise student-parent to buy Vedantu Subscription as solution.
- Handle Objections and Price Negotiation to generate Sales Revenue.
- Learn/ Upgrade one’s own Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
- Possess sound knowledge and understanding of consumer (students and parents) behavior.
- Possess sound knowledge and understanding of consumer (students and parents) behavior.
- Possess Basic / Good knowledge of Class 6 to 12 Subjects as per existing Curriculum.
- Enthusiastic and willing to work relentlessly for achieving and exceeding business targets.
- Thrive in a fast-paced ambiguous work environment.
- Have good communication skills in English and the regional language with professional presentation.
As an Inside Sales Executive, you will actively drive the inbound leads into conversion aligned with the sales objectives and take complete ownership of the inbound sales and support process.
What you will do:
- Identifying and prospecting potential buyers through cold calls and emails.
- Evaluating and documenting qualifying factors for the lead such as client's budget, need and timeline.
- Maintaining relationships and working closely with cross-functional teams for account management.
- Having experience in prospected and closed sales in SMB accounts based out of India and MEA, primarily sold Salesforce CRM – Sales Cloud and Service Cloud.
- Specializing in the Manufacturing, Real Estate, Education and Travel.
- Identifying client needs and suggesting appropriate products/solutions.
- Making multi-channel follow-up – helping uncover new deals and nurturing existing opportunities.
- Working closely with AE’s across India accomplishments.
What you need to have:
- Should be having international exposure.
- Ability to interact comfortably with both clients and internal departments.
- Hands-on experience on Salesforce.
- Experience in Outbound Sales, Inside Sales, Account Mapping, Account Research, Field Sales, Public Speaking and Time Management.
Experience: 2 to 5 years
Annual CTC: Rupees 5,00,000 to 10,00,000