
Software Trainer (US Shift); Remote
at B2B Saas Product platform focusing on AI-driven pipeline
We are looking for a Sr Software Trainer and Revenue Enablement Expert with a strong background in teaching or training who can effectively deliver engaging learning experiences for our software products. The ideal candidate will be responsible for training our internal teams (current and new). They will be responsible for simplifying complex technical concepts and enabling users to confidently adopt and use our platform.
WHAT YOU WILL DO:
● Deliver live training sessions (virtual/classroom) on software products to internal teams Sales, Marketing, and engineering teams
● Design and develop training materials, including presentations, user guides, videos and and e-learning modules
● Translate technical concepts into simple, user-friendly explanations
● Assess training needs and customize sessions based on audience requirements
● Provide post-training support and address user queries
● Design and develop testing and certifi cation modules to ensure everyone gets certifi ed
● Track training eff ectiveness and continuously improve content and delivery
● Collaborate with Product, Customer Success, and Support teams for updates and improvements
● Stay updated with new product releases and enhancements
REQUIRED SKILLS & QUALIFICATIONS:
● Bachelor’s degree (Education, IT, or related fi eld preferred)
● 5+ years of experience in training, teaching, or software enablement
● Prior experience in teaching / academic training / corporate training is highly preferred
● Experience with SaaS products or software tools is a strong advantage
● Familiarity with LMS tools and virtual training platforms
● Experience in GTM (sales and marketing space) is a HUGE PLUS!
Key Skills & Competencies
● Excellent verbal and written communication skills
● Strong presentation and facilitation skills
● Ability to engage diverse audiences (technical & non-technical)
● High level of maturity, ownership, and professionalism
● Strong organizational and time management skills
● Ability to work independently in a remote/global environment
● Patience and passion for teaching and mentoring
Success Metrics
● Training effectiveness (feedback scores)
● Product adoption and user proficiency
● Reduction in support queries post-training
● Engagement levels during sessions
WHAT WE OFFER:
A fast-growing, diverse, global work environment with opportunities for ownership and impact. Benefits include paid holidays and leaves, performance bonuses, medical coverage, and company-paid training programs.
Thanks & Regards
Shiwanka Bajpai
Snr HR Consultant

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Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
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Department: Training & Development – Domestic BPO
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