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Trainer - BPO International Sales and Communication
Trainer - BPO International Sales and Communication
Office Beacon LLC's logo

Trainer - BPO International Sales and Communication

Nikitha k's profile picture
Posted by Nikitha k
4 - 8 yrs
₹4L - ₹8L / yr
Remote only
Skills
Communication Skills
Sales
Training and Development
Analyze day-to-day needs for training in the sales team.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them

EXPERIENCE/CHARACTERISTIC

● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Office Beacon LLC

Founded
Type
Size
Stage

About

Office Beacon LLC is global outsourcing services and software provider to businesses big or small, in over twelve industries. From call center services to pre-press graphics, accounting, and much more, Office Beacon helps businesses scale their operations. Office Beacon was founded in 2001 by one of North America's most successful entrepreneurs, Pranav Dalal. Nearly 23 years later, Office Beacon employs over 3,500+ service, technology, and design experts globally. Headquartered in Redondo Beach, California, Office Beacon has offices in India, the Philippines, Uruguay, Australia, and Canada.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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