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Trainer - BPO International Sales and Communication
Trainer - BPO International Sales and Communication
Office Beacon LLC's logo

Trainer - BPO International Sales and Communication

Nikitha k's profile picture
Posted by Nikitha k
4 - 8 yrs
₹4L - ₹8L / yr
Remote only
Skills
Communication Skills
Sales
Training and Development
Analyze day-to-day needs for training in the sales team.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them

EXPERIENCE/CHARACTERISTIC

● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
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Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Office Beacon LLC

Founded
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About

Office Beacon LLC is global outsourcing services and software provider to businesses big or small, in over twelve industries. From call center services to pre-press graphics, accounting, and much more, Office Beacon helps businesses scale their operations. Office Beacon was founded in 2001 by one of North America's most successful entrepreneurs, Pranav Dalal. Nearly 23 years later, Office Beacon employs over 3,500+ service, technology, and design experts globally. Headquartered in Redondo Beach, California, Office Beacon has offices in India, the Philippines, Uruguay, Australia, and Canada.
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Kraftshala
at Kraftshala
1 recruiter
Parth Aggarwal
Posted by Parth Aggarwal
Delhi
2 - 8 yrs
₹5L - ₹10L / yr
CELTA
English Proficiency
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About Us


We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’.


Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year.


This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale.


But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem.


That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc.


We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.


We are not the largest in terms of enrollments. Nowhere close, actually. Not yet.


However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements.


And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving).


This is our long game- to Scale with Soul. We invite you to join us for the play. 


Funding:


Kraftshala is backed by a number of eminent investors, including:


  • Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy
  • Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn)
  • Sujayathi Ali, Co-founder at ShopUp and Voonik
  • Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB)
  • Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies)


What we Value (the Kraftshala Kode):


Kraftshala is on a mission to become the largest career launchpad in the world.


Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger.


Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: 


  • We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in.  
  • We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value.
  • We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty.
  • We look for people with high learning agility, those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday.
  • We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership.
  • We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother.
  • We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic.
  • We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness.
  • We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality.


Role Overview


We are looking for an English Communication Trainer to design and deliver a focused English communication course for adult learners. The course will cater to students at the A1/A2 level on the CEFR scale, aiming to enhance their proficiency to a B2 level, improving their readiness for professional communication and job placements.


Key Responsibilities:


  • Curriculum Development: Design or adapt a Spoken English curriculum specifically tailored for adult learners with beginner-level (A1) communication skills.
  • Training Delivery: Conduct engaging and interactive spoken English sessions, focusing on practical communication skills, including grammar, vocabulary, pronunciation, and fluency.
  • Personality Development: Incorporate personality development modules to build student confidence and enhance their ability to present themselves effectively in professional environments.
  • Student Assessment: Regularly assess and monitor student progress, offering constructive feedback to foster improvement and help them achieve course goals.
  • Outcome Achievement: Ensure students attain at least a B2 proficiency on the CEFR scale, equipping them for successful job interviews and placement opportunities.


Must Haves


  • 2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for)
  • Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners.
  • The ability to help students progress to higher levels of English proficiency (for example from A1/A2 to B2 proficiency)


Good to Haves


  • Strong knowledge of the CEFR framework
  • Experience with voice and accent training


What is the recruitment process:


As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings.


  • Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process.
  • Technical conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above).
  • Technical Exercise: This is a specific assessment designed to evaluate your fit for this role 
  • Technical conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise, along with other competencies required for the role.
  • Culture fit conversation: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode.
  • Extending an offer: If all goes well, we will extend an offer that will mention the relevant details.


Location:


Delhi



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Top 3 Fintech Startup
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Technical Skills

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Training Delivery & Program Execution

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at Edstellar.com
2 candid answers
partha Sarathy
Posted by partha Sarathy
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Experience: 8+ Years

Employment Type: Full-Time

Department: Learning & Development / Sales Enablement

Company: Edstellar


About Edstellar:

Edstellar is a global Learning & Development (L&D) platform offering end-to-end enterprise training solutions. We partner with organizations to enhance employee capabilities across functional, technical, and leadership domains. As we scale our operations, we are looking for a seasoned Sales Coach to elevate our sales team's performance through strategic coaching, skill enhancement, and continuous enablement.


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Why Join Edstellar?

  • Be part of a fast-growing global L&D platform
  • Work in a collaborative and innovation-driven environment
  • Influence and shape the capabilities of high-performing sales teams
  • Competitive compensation, learning benefits, and career growth opportunities


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Prabhu  G B
Posted by Prabhu G B
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skill iconAmazon Web Services (AWS)
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Greetings from BTree Systems!!


Hope you are doing well! We have an exciting opportunity for you if you are doing freelance IT training.



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Work in an Eduversity, that emphasizes on unique pedagogy and is facilitated by industry-aligned faculty members.
 
Our client is a one-of-its-kind business school operating in an asset-light model, creating industry-ready graduates for the past decade. It is disrupting India's higher education space by offering Pay after Placement MBA (UGC approved ) and PGDM (AICTE approved) programs, working on a unique placement first model - fees are collected only after placement is done and finalised.
 
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https://www.instagram.com/planetspark/" target="_blank">https://www.instagram.com/planetspark/

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https://docs.google.com/forms/d/e/1FAIpQLSdo95OPArr8cdcbhkZHxCLw5Ls8E-1pq6BxpUpLrCjB4glPcg/viewform?usp=sf_link" target="_blank">https://docs.google.com/forms/d/e/1FAIpQLSdo95OPArr8cdcbhkZHxCLw5Ls8E-1pq6BxpUpLrCjB4glPcg/viewform?usp=sf_link
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About Relevel by Unacademy:

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How does this team contribute to Relevel?

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Candidate Profile:

What you need to have:

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Rhema HR Solutions
at Rhema HR Solutions
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sri lekha
Posted by sri lekha
Bijapur, Tadepalligudem
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₹20L - ₹3L / yr
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We are urgently looking for Female English Teacher with good communication skills & candidate should be qualified with graduation along with B.Ed[there is a mandatory of B.Ed]. Interested & eligible candidates can apply.
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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