Trainer - BPO International Sales and Communication

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Job Title: Freelance Full Stack Developer Trainer

Location: Thrissur, Kerala (On-site)

Duration: 5 Days

Working Hours: 6 Hours per Day

Engagement Type: Freelance / Short-term Contract

About the Role:

We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.

Key Responsibilities:

• Conduct 5 days of classroom-based, hands-on training (6 hours/day).
• Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
• Explain fundamental and advanced concepts with real-world examples and projects.
• Provide mentorship and guidance during coding exercises and assignments.
• Prepare short assessments and review participants’ progress.
• Ensure high levels of engagement and interactivity throughout the sessions.

Topics to Cover (can be customized):

Front-End:

• HTML5, CSS3, Bootstrap / Tailwind
• JavaScript (ES6+), TypeScript (optional)
• React.js / Angular fundamentals

Back-End:

• Node.js with Express.js / Django / Spring Boot
• REST API development and integration

Database:

• MongoDB / MySQL / PostgreSQL

Version Control & Deployment:

• Git & GitHub
• Basic CI/CD and deployment concepts (optional)

Required Skills & Experience:

• Minimum 3+ years of experience in Full Stack Development.
• Proven experience in corporate or academic training.
• Strong practical knowledge of front-end and back-end technologies.
• Excellent communication and presentation skills.
• Ability to explain complex concepts clearly and effectively.

Compensation:

• Competitive daily rate (based on experience and expertise).
• Travel and accommodation (if applicable) can be discussed.

Required - Dealer In-house Trainer

Location: Ahmedabad

Industry- Automotive industry

Must have experience as an Automobile Trainer candidate will have a background in a car dealership

Objectives of the job

To ensure Skill Enhancement of sales and after-sales staff :

a) Managing the dealership’s training requirements, including identification of training needs and nomination to required programs

b) Delivery of training courses and programs as per OEM’s standards.

c) Ensuring that training provided by OEM to the sales and after sales staff supports the aims

and objectives of the dealership via in-house trainings, role plays, tests etc. and provide feedback to OEM for future training requirements

d) Implementing an in-house training system at the dealership

Key Responsibilities:

• Conduct training sessions for dealership staff on various aspects of automobile sales, customer service, product knowledge, and dealership operations.
• Develop training materials, modules, and resources tailored to the needs of dealership personnel.
• Collaborate with management to assess training needs and implement strategies to enhance performance.
• Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.
• Stay updated with the latest automotive industry trends, technologies, and best practices to incorporate into training sessions.

Job Designation/Field of Work:

1 Operational

 To perform training needs analysis (TNA) for each department and identify the gap vis-à- vis product knowledge, sales process and soft skill

 To provide inputs to OEM training team and take specific module to address the above needs and conduct trainings related to product knowledge, sales process and soft skill wherever and whenever required

 To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & After Sales

 To identify &; evaluate any external training program (if required) for the employees &; training department with prior approval of GM Sales & After Sales

 Evaluation and Assessment of Trainings conducted

In-house Training:

 Conduct Foundation Training on Brand through E-Training for all new sales staff

 Conduct Internal Orientation training for Sales and After sales staff

 Conduct Basic Auto Technology Module and Test as per OEM guidelines

 Ensure implementation of On Job Training through Training Log Books

 Conduct Product and Sales Process Training with role plays at dealerships

 Train the team on product launch updates and competition comparison

 On the job training and shadowing for Sales staff to improve conversion and productivity

 To design, conduct & monitor timely evaluations after the training has been imparted

Liaison with OEM

 Coordination with OEM Team on Training Needs

 To get updated information on Products and Processes in terms of Training Content from OEM’s Sales Training and After-sales Training team

.

Training MIS

 Timely reporting of monthly MIS of Dealer sales staff

 Manpower Required-Onboard-Trained status

 Month-wise Training Report

 To maintain records of each training program done and the evaluations completed in a separate file

Training Specialist

Location: Baner, Pune

Company Name: REI systems India Pvt Ltd (Product based)

Create digital elearning content to increase user adoption and engagement of our Product. You will bring leading-edge thinking, methodologies and approaches to the design and development of e-Learning interactive guides, courses, and multimedia. Partnering with stakeholders and subject matter experts (SMEs) to ensure accuracy of learning content and to deliver high-impact and interactive digital learning experiences.

Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from central repository.
• Deliver Train-theTrainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application trainings.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.

Qualifications:

• Bachelor’s degree or equivalent work experience required.
• 3 years of experience working in instructional design, learning and development, or an eLearning role.
• 3 years of experience designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems.
• Working knowledge of eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms.
• Working knowledge of graphic design and related tools.
• Working knowledge of agile methodology a plus

If interested, kindly revert with your updated cv ASAP & below details:

1. Total experience & Relevant experience in Training & E-learning?

2. Current CTC & Expected CTC:

3. Notice period. How immediate can you join us?

4. Are you holding any other offer. If yes, How much?

5. Location

6. Do you have a personal laptop/Desktop in good working condition?

Greetings from BTree Systems!!

Hope you are doing well! We have an exciting opportunity for you if you are doing freelance IT training.

We are currently hiring for freelancer technical (IT & Software) trainers, It would be the best opportunity for you to make a handful of side hustles.

Kindly check our website(https://www.btreesystems.com/) to check the current training we are providing, If you are already doing any of this training feel free to join us.

What we expect from you:

▪ Technical trainers should have more than 5 years of experience in the respective field.

▪ Ability to make students do individual toy projects on the respective skill.

ABOUT US:

GUVI (Grab Your Vernacular Imprint), IIT Madras incubated company is an online Skill Acceleration platform catering to various courses in Vernacular languages. We offer pre-recorded courses on our platform taken by subject matter experts in National and International languages. With more than 200 courses on our platform, we ensure high-quality content and perfection with the value we cater to our learners.

Our products consisting Zen - LIVE classes are mentored by IIT Professors having Industrial expertise in various high-end courses with 100% placement support, HackerKID is India’s first self-paced Gamified Coding and Learning platform which encourages kids to master cutting-edge technologies in-depth in a fun and challenging way, GUVI for corporates is a talent transformation suite that offers an efficient mode of training for employees with our excellent mentors.

JOB DESCRIPTION:

Role: Author

Nature of Job: Freelancer

Location: Remote

Course name:   Embedded C

Specialization: Subject Matter Expert

Skills

●      Course expertise

●      Hands-on experience

●      Teaching skills

●      Presentation skills

●      Communication skills

●      Time management

Responsibilities

●      Providing sample videos and content plan/syllabus

●      Providing pre-recorded, ready-to-launch videos according to the course guidelines framed by the company, post-approval, within the accepted timeline

●      Ensuring High - quality Video and Audio

●      Ensuring excellent delivery, clarity and tech stack of the course

Process of Onboarding:

●      In order to form a smooth onboarding process, we have a set of requirements to be fulfilled. They are as follows:

○      A couple of sample videos of 7 to 10 minutes for evaluation

○      A complete course outline with all the respective activities for the course module

●      Once we pass this stage, we can sign an MoU to start working

●      As GUVI don’t pay by advance or by milestones, we have an MoU in place for this case.

Payments, deadlines and deliverables:

●      Will be discussed in detail while signing the MoU

Visit our website: https://www.guvi.in/