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Interested candidates can apply in the link below.
Intellipaat is a global online professional training provider. We create courses for professional career growth with high outcome results on top technologies like Big Data, Data Science & AI, Business Intelligence, Cloud, Blockchain, Database, Programming, Testing, Project Management, etc. We help professionals to help into their dream job by providing world class training & learning experience. Intellipaat world with top MNC’s like NASDAQ, Society Generale, Ericsson, etc. in upskilling their workforce and keeping them in sync with the changing technology and digital landscape.
Job Location - Bengaluru,karnataka (Work from Office)
Responsibilities Include:
● Calling the leads provided in the CRM and understanding their requirements of career up-skilling and pitch the right course as per their needs.
● Consistently achieve revenue targets in line with team/organizational objectives.
● Proactively identifying cross-selling/up-selling opportunities with existing customers.
● Identifying references through the existing customer base to increase the sales pipeline.
● Should be maintaining all customer interactions in the CRM.
● Should have decent exposure working with any CRM like Salesforce, Zoho, etc.
● Managing all pre-sales to post-sales support activities for the assigned leads.
● Follow up on leads and conduct research to identify potential prospects.
● Consistently achieve revenue targets in line with team/organizational objectives.
● To understand customer requirements in the geography assigned and future product portfolio improvement based on past customer feedback.
Skills Preferred:
. Candidates should have at least 1 years of Inside sales experience US shift (Edtech preferred)
. Candidate must have experience in US shift.
∙ Excellent spoken and verbal skills.
∙ Ability to plan and execute.
∙ Ability to persuade and negotiate.
∙ Ability to work under stress.
∙ Ability to work in a team.
∙ Fast-learner, keen on details, and self-motivated
business.
Understanding in-depth knowledge to make suitable recommendations based on
customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call
volume and sales
Accurately recording details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied
with the company's services
- Provide enterprise grade support to our clients over email and phone
- Address core technical queries related to the product
- Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript
- Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases
- Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports
- Create and maintain internal documentation repositories
- Triage incoming requests and enhance workflows to deal with incoming ticket volume
- Ensure speedy resolution of issues while maintaining high customer satisfaction
- Be a part of an elite Technical Support team
- Build partnerships and work with some of the biggest enterprise accounts across different domains like e-commerce, travel, insurance, banks, telecom etc
- Core markets include US, Europe and SE Asia.
- 1-2 years of experience providing enterprise support to Indian and Global clients (B2B SaaS)
- Hands on experience with HTML/CSS,Javascript, REST APIs and APIs
- Knowledge of Zendesk and JIRA is a plus
- Excellent written and verbal communication skills
- Ability to explain complex concepts through clear and accurate writing
- People skills and having the gift of the gab to handle tricky situations
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Flexibility of working in rotational shifts
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
- Owning and executing the company affiliate strategy for the U.S. market
- Recruiting, onboarding and growing our affiliates
- Reporting on affiliate program performance to ensure partners' targets are met
- Building creative assets and documentation, while also reviewing live affiliate content to ensure accuracy
- Implementing tests across landing pages, suggesting creative optimizations and commission structures commensurate with internal metrics and competitive program expectations
- Coordinating and guiding internal stakeholders to ensure program success (Growth, Analytics, Product Marketing, Infrastructure) while maintaining relationships with external platform owners, affiliate contractors, and agencies
- Staying in tune with competition in the financial market to ensure affiliate partners are delivering value
- Working closely with Business team leads, Product and Engineering teams to scope new projects, document requirements and ongoing feature improvements
- Acting as the primary point of contact, escalation point, and thought leader for Affiliate Partners Onboarded
- Troubleshoot integrations, pixels, UTM tags, tracking and instrumentation
What you will do:
- 5+ years of experience running an affiliate strategy from the brand side, with a verifiable track-record of successes, preferably in the B2C finance or ecommerce spaces
- Experience with one or more of leading affiliate platforms (e.g. Reseller Club,vCommission, Impact Radius, Partnerstack, CJ, Shareasale, Rakuten)
- Comprehensive knowledge of marketing channels and how affiliate marketing fits into a growth strategy
- Strong work ethic and results oriented individual
- Experience setting and communicating strategy with internal stakeholders and management
- Experience with responsibilities such as regular reporting, collaborative and thoughtful planning, performance management, and forecasting
- A strong sense of independence and self-motivation, a bias towards action over deliberation, and a high work rate, even in a remote work environment
- In-depth understanding of marketing KPIs and usage of performance model as per business requirements
- Good with excel and analysis of business metrics
Inside Sales Associate Responsibilities:
- Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Advise clients on the insurance policies that best suit their needs
- Customize insurance programs to suit individual clients
- Deliver approved policies to new clients and explain benefits of the policy
- Issue quotes, maintain client records and prepare reports
- Keep abreast of industry and market trends and best practices
- Scout and identify potential clients with need for insurance coverage
- Contact potential customers through calls, emails and arranged meetings
- Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
- Ensure company policies and procedures are maintained when conducting the sales of insurance services
- Discuss with clients to obtain information in order to provide Quotation.
- Facilitate the payment and handover to post sales team.
Requirements:
- SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
- Minimum of 4-5 hours of calling per day required.
- Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Previous working experience in Insurance.
- Excellent communication and presentation skills
- Resilient spirit and a persistent nature
- Impeccable interpersonal skills and friendly attitude
- Well organized with time, excellent time management abilities
- Should be a graduate.
At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value.
Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs.
What You'll Do
- Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
- Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
- Conduct competitive analysis to ensure our product is best-in-breed
- Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
- Lead and support multiple projects simultaneously while meeting deadlines
- Work with engineering to ensure pixel-perfect implementation of your designs
What You'll Need
- 4+ years of experience as a User Experience Designer for complex web applications
- A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
- Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
- A passion for creating simple and elegant solutions that drive user and business value
- Proficiency in standard UX software (we use Figma)
- A portfolio of design work with case studies demonstrating your process and the impact of your efforts
- Excellent written and verbal communication skills
- A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users
Bonus Points If You
- Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
- Understanding of B2B Space
- Generate new business opportunities by introducing the company’s wide suite of solutions within assigned territories and accounts via cold-calling, email, and social media prospecting.
- Identify the key decision-makers within these prospects to understand their requirements in detail and how the can company help in delivering those requirements.
- Follow-up on leads generated through websites, events, emails campaigns, and qualify it further to be passed on to the sales reps for closure.
- Keep the data within the CRM updated with all the relevant information, communications on regular basis.
- Maintain and expand your database of prospects within your assigned territory
- Work closely with the assigned sales rep to grow the sales pipeline to meet monthly, quarterly targets.
Key Requirements.
- 2-5 years of experience in inside sales in India and other Southeast Asian countries.
- Excellent verbal and communication skills.
- Strong listening skills.
- Ability to multi-task, prioritize and manage time effectively.
- Experience working with HubSpot CRM or equivalent.
- Familiar with basic email and phone etiquettes while communicating with clients or prospects.
Skill Sets
- Communication.
- Cold calling.
- Listening
- Business Email Writing.
- Organizing and Planning.
- Problem-solving and analytical.
- Market research and information gathering.
Location: Delhi/Bangalore
Responsibilities:
Enhance business relationships to leverage additional opportunities.
Work closely with Account Management to reach revenue targets.
Increase sales to existing and new customer base.
Works with internal marketing to develop specific campaigns supporting the sales initiatives.
Travel to Client sites as needed.
Requirements:
Consistent goal achievement in highly competitive environment (top 10% performer, President’s Club, etc.)
Energetic, upbeat, tenacious operator with excellent verbal and written communication skills
Outstanding relationship building skills with a high degree of responsiveness and integrity
Prove your sales success and prowess with income documentation
Successful sales pros in this industry have proficiency in the learning industry
Additional Info:
Base salary plus commissions
Added accelerators and performance bonuses for higher earnings
Larger deals closing monthly is expected
Only those candidates who own and dominate this space will be considered