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We are seeking a talented and experienced Product Designer. As a Product Designer, you will play a pivotal role in shaping the future of our healthcare solutions by creating intuitive and user-centric interfaces. You will collaborate closely with cross-functional teams to design and deliver innovative products that empower doctors and other healthcare providers.
Keywords: Product Designer, UI/UX Design, Healthcare, B2B, User Experience, User Interface, Wireframes, Mockups, Prototypes, Figma, Sketch, Adobe XD
Responsibilities:
- Design and develop engaging user interfaces for complex B2B healthcare applications
- Collaborate with product managers, developers, and stakeholders to define product vision and translate it into compelling user experiences
- Conduct user research and usability testing to gather insights and inform design decisions
- Create wireframes, mockups, and prototypes to effectively communicate design concepts
- Ensure design consistency and adherence to brand guidelines
- Stay up-to-date with the latest design trends and technologies in the healthcare industry
Requirements:
- Proven experience as a Product Designer with a strong portfolio demonstrating expertise in designing B2B healthcare applications
- Deep understanding of user-centered design principles and methodologies
- Proficiency in design tools such as Figma, Sketch, or Adobe XD
- Excellent communication and collaboration skills
- Ability to thrive in a fast-paced, agile environment
- Bachelor's degree in Design, Human-Computer Interaction, or a related field preferred
Here’s what you’ll be doing
In this role, you will have end to end ownership of a business vertical, owning upwards of USD 3-5 million revenue goals in the next 1-2 years. You will directly lead a global sales team, and cross functionally work with marketing, content, design and other verticals to drive your business objectives.
The north star metrics for the role is revenue.
Your responsibilities will include:
Designing and implementing the growth strategy to meet business objectives - which includes sales planning, demand generation, product roadmap & customer experience. Below are some responsibilities that this will entail:
- Identifying target geographies and schools that we will focus on
- Understanding the consumer needs & market landscape to define the product roadmap • Working with the marketing team to identify hot leads and ways to target them • Conceptualising and executing cold email campaigns for schools across the world • Generating relevant content to nurture schools: presentations, case studies, emails, etc. • Conducting demos with schools expressing inbound interest
- Building relations with schools, nurturing them by identifying their context • Negotiating and finalising deals with schools and school districts
- Working with the school success team to smoothly handover converted schools • Bringing in operational efficiency across all sales related processes
Is this someone that looks like you?
- Experience: 3-6 years experience of - driving sales in the B2B SaaS space, or P&L responsibility in a technology start-up (B2B SaaS is preferred)
- Has worked cross-functionally with teams (product, marketing etc) to drive business goals • Has built a business from scratch (not mandatory but preferred)
- Has excellent analytical and problem solving skills
- We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
- Good at written and oral communication
- Location: Bangalore, India (until office resumes it’s remote)
About Fundamento
Fundamento is a skills readiness platform for customer-facing teams.
Companies can integrate the platform with existing CRMs and other tools so employees can be trained in the flow of work. Bite-sized interventions that are accessible on demand and also reinforced periodically ensure that sales and CX teams are equipped to deliver high performance and improve priority business metrics, including win rates and customer retention.
High-growth companies like Zomato, Flipkart, and Paisabazaar use the platform to measure and develop critical skills and know-how for their customer-facing teams and measurably improve business outcomes. Fundamento is backed by leading investors in the industry, including Binny Bansal, Kunal Shah, Caesar Sengupta, Pankaj Chaddah, among others.
Join us to transform the future of work.
We are looking for an exceptional and seasoned Product Manager to join the founding team at Fundamento. You’ll work closely with a passionate team of engineers, designers, marketers, and sales managers to understand customer needs and define the experiences that set Fundamento’s clients up for success.
What the role entails 👉🏽
- Manage, align, and communicate the vision for Fundamento’s Skills Readiness platform to internal stakeholders at all levels of the business.
- Build, regularly manage, and execute product roadmap for the platform.
- Work closely with and communicate clearly to engineering, design, and business to ensure the correct product trade-offs and decisions can be made.
- Work as a bridge between customers, business, marketing, design, and engineering. You are responsible for making a product and ensuring you can create ambassadors and advocates for the development and its vision among these key stakeholder categories.
- Own sprint execution and lead scrum
- Always advocate for the customers - do what it takes to get customer feedback with or without the help of the sales team. Define and analyze key performance metrics to support and inform product decisions.
- Continuously evaluate product fit and process optimization, and ascertain technical dependencies.
- Approach your work with a global design mindset to ensure we’re considering the needs of all future customers, wherever they may be
- Demonstrate your team releases to internal and external stakeholders.
Location: Delhi
Job-type: Full-time
Desired candidate profile 👇🏽
- 3+ years experience in designing and delivering world-class software products in a Product Management role.
- Prior experience working on a B2B SaaS product is a must.
- Experience must include having been through the Product-Market-Fit journey of a product.
- Outstanding written and verbal communication skills
- Strong project management skills and ability to break down a big vision into actionable, bite-size milestones
- Ability to develop and execute a successful product roadmap.
- Experience with AI/ML is a plus.
- Comfortable using/ reading through GraphQL/ postman documentation and a decent understanding of complex Postgres DBs. An understanding of SQL is good to have.
- Self-motivated, innovative, and strong team player
- Agility and flexibility in adapting to a dynamic and hybrid work environment
Why us?
Fundamento’s dynamic work environment thrives on an entrepreneurial mindset. You don’t need to be a rockstar to come work with us. Instead, you should be willing to learn and hungry for outcomes. We’re a young start-up so comfort with ambiguity is always a big plus.
We grow when you grow.
Founders:
Ankit Durga (Co-founder & CEO) - Co-founded Leap Skills in 2013, before that he worked in various managerial roles across both - corporates and start-ups (Ernst and Young, Zomato, Happily Unmarried). He is an alumnus of Harvard’s Executive Program for Strategic Nonprofit Management and an INK Fellow.
Megha Aggarwal (Co-founder) - is an Oxford alumna & a Chevening Scholar from the London School of Economics. She is an ex-investment banker who comes with years of experience in financial strategy owing to her work at Morgan Stanley, New York.
Prominent Investors:
Binny Bansal (Founder, Flipkart), Kunal Shah (Founder, Cred), Caesar Sengupta (VP and GM, Payments and Next Billion Users initiative, Google), Amrish Rau (CEO, PineLabs) Mohit Joshi (President, Infosys; Non-Executive Director at Aviva), Elea Foundation
- Provide enterprise grade support to our clients over email and phone
- Address core technical queries related to the product
- Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript
- Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases
- Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports
- Create and maintain internal documentation repositories
- Triage incoming requests and enhance workflows to deal with incoming ticket volume
- Ensure speedy resolution of issues while maintaining high customer satisfaction
- Be a part of an elite Technical Support team
- Build partnerships and work with some of the biggest enterprise accounts across different domains like e-commerce, travel, insurance, banks, telecom etc
- Core markets include US, Europe and SE Asia.
- 1-2 years of experience providing enterprise support to Indian and Global clients (B2B SaaS)
- Hands on experience with HTML/CSS,Javascript, REST APIs and APIs
- Knowledge of Zendesk and JIRA is a plus
- Excellent written and verbal communication skills
- Ability to explain complex concepts through clear and accurate writing
- People skills and having the gift of the gab to handle tricky situations
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Flexibility of working in rotational shifts
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Who you are:
We are looking for experienced / energetic Demo Jockey (s) who can represent the 500apps brand well and engage our prospective customers in partnership with the sales team in meaningful ways for customers as well as 500apps.. Ideal candidates will share our passion to learn and master the apps to make customers appreciate 500apps in their situation / context. The successful candidate will be business savvy, detail oriented and be able to build effective demo’s to suit a prospective customer's use case. She / he would have had relevant experience in a SaaS / Product based company.
What you will be doing (responsibilities):
1. Work as part of the Sales POD in a matrixed environment to close deals.
2. Pull together effective demo’s using necessary apps for desired outcomes.
3. Keep an eye on the Sales pipeline and build / customize demo’s as needed prior to client meetings in partnership with the sales team.
4. Gather feedback from Customers post demonstration and provide the same to the Product team for potential enhancements / tweaks to fit into the customer's environment.
5. Be available / flex for demo’s as per shift / region assigned.
6. Build and maintain a repository of ready to use Demo’s for most frequent use cases.
7. Create and submit necessary reports.
8. Be the product champion / evangelist for 500apps.com
9. Stay on top of updates in current apps and new apps being launched - explore new app combinations for enhanced results.
Skills, Qualifications, Requirements:
- Clear and articulate communicator in English language to be able to effectively engage International customers.
- Ability to learn and apply apps in a stand alone fashion as well as in combination with other apps to deliver enhanced results for Customer use cases.
- Ideal candidate has a broad understanding of industries, domains, functions and disciplines to be able to effectively and quickly apply the apps in appropriate scenarios.
- You will ideally have a combination of both Product (Computer Sciences) and Business education and experience.
- At least 3 years of relevant experience as Demo Specialist or Onboarding Specialist in a B2B setting.
- Should be able to work effectively in a Matrixed environment - working closely with Sales and Customer Success Teams.
- Ability to learn and adapt fast.
Inside Sales Associate Responsibilities:
- Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Advise clients on the insurance policies that best suit their needs
- Customize insurance programs to suit individual clients
- Deliver approved policies to new clients and explain benefits of the policy
- Issue quotes, maintain client records and prepare reports
- Keep abreast of industry and market trends and best practices
- Scout and identify potential clients with need for insurance coverage
- Contact potential customers through calls, emails and arranged meetings
- Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
- Ensure company policies and procedures are maintained when conducting the sales of insurance services
- Discuss with clients to obtain information in order to provide Quotation.
- Facilitate the payment and handover to post sales team.
Requirements:
- SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
- Minimum of 4-5 hours of calling per day required.
- Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Previous working experience in Insurance.
- Excellent communication and presentation skills
- Resilient spirit and a persistent nature
- Impeccable interpersonal skills and friendly attitude
- Well organized with time, excellent time management abilities
- Should be a graduate.
- Looking for 1+ years of experience working in product companies, especially video interviewing.
- Very good communication, Preferably a female, in Bangalore.
- Someone who is proactive and comfortable to give presentations, demo, meet clients when needed.
- Someone who is good with technology.
- Someone who has experience in recruitng & staffing industry. any recruitmnt product sales.