International SAAS Sales - Associate (US)

Role: Data Engineer (14+ years of experience)

Location: Whitefield, Bangalore

Mode of Work: Hybrid (3 days from office)

Notice period: Immediate/ Serving with 30days left

Location: Candidate should be based out of Bangalore as one round has to be taken F2F

Job Summary:

Role and Responsibilities

● Design and implement scalable data pipelines for ingesting, transforming, and loading data from various tools and sources.

● Design data models to support data analysis and reporting.

● Automate data engineering tasks using scripting languages and tools.

● Collaborate with engineers, process managers, data scientists to understand their needs and design solutions.

● Act as a bridge between the engineering and the business team in all areas related to Data.

● Automate monitoring and alerting mechanism on data pipelines, products and Dashboards and troubleshoot any issues. On call requirements.

● SQL creation and optimization - including modularization and optimization which might need views, table creation in the sources etc.

● Defining best practices for data validation and automating as much as possible; aligning with the enterprise standards

● QA environment data management - e.g Test Data Management etc

Qualifications

● 14+ years of experience as a Data engineer or related role.

● Experience with Agile engineering practices.

● Strong experience in writing queries for RDBMS, cloud-based data warehousing solutions like Snowflake and Redshift.

● Experience with SQL and NoSQL databases.

● Ability to work independently or as part of a team.

● Experience with cloud platforms, preferably AWS.

● Strong experience with data warehousing and data lake technologies (Snowflake)

● Expertise in data modelling

● Experience with ETL/LT tools and methodologies .

● 5+ years of experience in application development including Python, SQL, Scala, or Java

● Experience working on real-time Data Streaming and Data Streaming platform.

NOTE: IT IS MANDATORY TO GIVE ONE TECHNICHAL ROUND FACE TO FACE.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Tech Lead – Software Development

Tech Lead will be responsible for development and project delivery. She will also provide technical and team leadership through coaching and mentorship.

Job Responsibilities:

• Guide team development efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Maintain high standards of software quality within the team by establishing and coaching team member in best practices in development
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on new and legacy technologies.
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
• Design, develop, and unit test applications in accordance with established standards
• Participate in peer-reviews of solution designs and related code
• Package and support deployment of releases
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Adhere to high-quality development principles while delivering solutions on-time and on-budget
• Ensure Team member adhere to the SDLC requirements

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 12+ years’ experience as a Software Developer with at least 3+ years in a similar role
• Prior experience in a technical leadership position
• Proficient with .NET/Angular/React/Node JS and SQL
• Extensive hands-on Experience in ASP.Net Core, MVC.

• Excellent understanding of database tuning, design, optimization, and scaling using MS SQL and NoSQL databases

• In-depth knowledge and experience with developing web applications with service-oriented framework, Microservices and Rest APIs
• Extensive experience designing and developing enterprise grade software
• Experience with source control management systems and continuous integration/deployment environments
• Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency
• Experience with debugging, performance profiling and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories

About Starmark

You will be a part of highly motivated individuals who believes in the concept of “learning while implementing”, a team which practices an idea of developing a shrink and a wrapped solution which are agile, scalable, performance optimized and maintainable. We at Starmark exercise learning and the sharing of ideas in an open environment, where you can visualize the transforming of complex healthcare business requirements into flexible, customizable software. 

Skills Required

C#, SQL, ASP.NET, MSSQL, .NET Framework, Web API, XML, JSON, AJAX, jQuery, JavaScript, ADO.NET, WCF, IIS 7.5, NUnit, LINQ, Web services, UI Development, OOPS Concepts. 

Key Accountabilities & Deliverables

 We are currently seeking an energetic and highly motivated .net developer who thrives in a team environment, has a desire to learn new technologies and who wants to be part of a progressive team. 

• Write clean, scalable code using .NET programming languages 
• Producing code using .NET languages (C#) 
• Upgrading, configuring and debugging existing systems 
• Develop documentation throughout the software development life cycle (SDLC) 
• Familiarity with architecture styles/APIs (REST, RPC) • Understanding of Agile methodologies 
• Provide technical ownership for subcomponents (code, functional validity, and quality). 
• Perform software development tasks within appropriate schedule, task, and quality guidelines set in conjunction with the Lead / Project Manager of the project. 
• Specify, create, modify, maintain, and test software component(s) that are part of a larger software project. 
• Ensure adherence of design and code to standards. 
• Regularly perform self-review of code and quality. 
• Ensure adherence to processes defined for the project. 
• Effectively document technical issues, changes to code, etc. 
• Prepare unit test cases and execute them to verify quality 
• Fix any defects found by self, lead or QC team 
• Report code completion and code quality – Implementation report 
• Make the builds whenever necessary 
• Effective oral and written communication 
• Strong problem solving, analytical and design skills. Possesses the ability to be accurate, consistent and detail oriented.