Social Media Manager - D2C Beauty brand in Mumbai

Job Title: Sales Engineer

Location: Ghatkopar (20% Filed work)

Department: Sales and Marketing

Experience: 2 and above (Food and Beverages)

Qualification: Diploma or Graduation in any Engineering field

Skills:

 Business acumen

 Excellent communication skills

 Commercial awareness

 Self-motivation

 Negotiation skills

 Networking skills & Relationship building

 Ability to work independently.

 Problem-solving skills

 Ability to travel extensively.

Key Responsibility:

 The Sales Engineer shall aim to maximize profits through the implementation strategies.

 Analysing and investigating customer requirement, demand and competition

 Devising and presenting ideas and strategies

 Marketing activities like providing presentation and technical know-how to the probable end-

users

 Follow-up enquires & monitoring customer satisfaction throughout business cycle.

 Field work and should work on Targets.

 Develop a thorough understanding of customer needs.

 Monitor and report on sales performance and customer feedback.

 Review and respond to customer inquiries and complaints.

 Represent the company at trade fairs, exhibitions, and industry conferences to generate new

leads and enhance brand visibility.

 Manage sales and customer service activities.

Role: Intern

Reporting to: Manager

Location: Pune, Maharashtra

Preferred: Tamil/Malayalam/Telugu speaking profiles

About Source

Source is India’s Leading Industrial Materials Platform, with presence across multiple Industries viz. Plastics, Paints, Paper, Building Materials, etc. and redefining how their Raw Materials move across the economy. We operate across Virgin Commodities, Recyclables, and Market Intelligence via Group companies. We sit at the intersection of Tech, Data, and Network. Having established ourselves as the largest materials distribution company in the Plastics sector, we are fast growing to take a leading position in other Industries. Source is geared up to grow 3x from its already leading position (read 3000cr+ in Annual Revenues), and is looking to onboard high-growth mindset individuals to join its journey.

The Hook

This is not a typical internship. You will work closely with the leadership team, contributing directly to strategic initiatives and business development efforts. Your mission is to support revenue growth, generate leads, and assist in executing high-impact projects within the Business Development function.

Your Three Main Objectives

Lead Generation: Support outbound initiatives and generate new business opportunities.

Strategic Support: Assist leadership in research, analysis, and execution of key projects.

Execution Excellence: Ensure smooth coordination, documentation, and follow-through across initiatives.

The Toolkit(What you’ll own)

1. Lead Generation | Outbound & Market Research | Conduct research, initiate calls to potential clients/partners, and identify new business opportunities.
2. Project Support | Strategic Execution | Assist in planning, coordinating, and executing projects within the Business Development function.
3. Reporting & Coordination | Data & Documentation | Analyse data, prepare reports and presentations, and maintain organized project documentation.

Who You Are

• The Initiator: You are comfortable with outbound calling and engaging potential clients.
• The Organizer: Strong time management and documentation skills.
• The Analyst: You can interpret data and generate meaningful insights.
• The Communicator: Excellent verbal and written communication skills.
• The Learner: Adaptable, proactive, and eager to work in a dynamic, fast-growing environment.

Why Source? (The Value Prop)

• Leadership Exposure: Work directly with senior leadership on high-impact initiatives.
• Real Responsibility: Own meaningful projects from day one.
• Growth Environment: Be part of India’s largest polymer distribution platform transforming industrial supply chains.
• Learning Curve: Gain hands-on experience in strategy, sales, and execution.

We Are Looking For Someone With

• Currently pursuing a Bachelor's or Master's degree in Business, Management, or a related field.
• Experience or strong inclination toward outbound calling roles. Strong organizational and time management skills.
• Proficiency in Microsoft Office and relevant tools. Analytical thinking with adaptability in a fast-paced environment.

Key Responsibilities 

• Responsible for managing end to end HR processes
• Design & implement recruiting strategies for each Business Unit by understanding the manpower requirements
• Lead and execute Recruitments for campus, Lateral, focusing on direct sourcing majorly
• Plan and execute the Talent Management process inclusive of performance appraisals, Career Development and advancement
• Candidates will be responsible to implement new HR programs and activities
• Plan & execute the employee engagement activities
• Solely responsible for maintaining the payroll & attendance system.
• Responsible for comp & ben, HR policies, other generalist activities or any ad hoc responsibilities.

Ideal candidate should have: 

• Should have 3 Years of experience in HR generalist responsibilities with focus on Recruitment and Performance Management.
• Proficient in Excel, Powerpoint with ability to manage MIS and reporting 
• Multitasker and able to manage any ad hoc tasks
• Desire to learn and develop.
• Strong organization skills - ability to meet deadlines, prioritize assignments, etc
• Capable of handling high pressure situations & excellent stakeholder management capabilities

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience
• Developing ideas for new programs, products, or features by monitoring industry developments and trends
• Recording data and reporting it to proper parties, such as clients or

  • leadership

• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members
• Taking lead on projects, as

Should have min 2+ years of Hands-on experience in React Native development.

• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux
• Experience with JavaScript, Typescript, CSS, HTML5 and front-end languages.
• Good understanding of Android/ iOS design guidelines, SDK.
• Exposure to building React Native components in native iOS and Android.
• Solve complex technical, scalability or performance challenges.
• Familiarity with code versioning tools such as Git, SVN, Gitlab.

Sup!

We are looking for a freelance UI/UX Mobile Designer to join our growing Design Team at Kickgadget. This is a position for a detail-oriented designer who is passionate about creating intuitive and insightful experiences for users.