Inside Sales Executive

Unico Connect is a leading technology company specializing in mobile application development.

We are seeking a Mobile Developer Lead with experience in Flutter and native Android or native iOS development, who will lead a talented team of mobile developers. As a Mobile Developer Lead, you will play a pivotal role in shaping the future of our mobile applications, ensuring high-quality delivery, and fostering a culture of innovation.

Responsibilities

1. Technical Leadership: Lead a team of mobile developers working on Flutter apps, providing technical guidance, and mentoring junior developers. Set technical standards and best practices to ensure code quality and maintainability.

2. Development: Actively participate in mobile app development using Flutter, andoccasionally in native Android or iOS development as needed. Review and contribute to the codebase when necessary.

3. Team Management: Manage and guide the mobile development team, including task assignment, performance reviews, and fostering a collaborative and innovative work environment.

4. Process Improvement: Streamline development processes, implement Agile methodologies, and continuously seek ways to enhance efficiency and productivity.

5. Technology Evaluation & Adoption: Stay up-to-date with the latest mobile technologies such as FlutterFlow, tools, and trends. Evaluate and introduce new technologies that can enhance the mobile development process.

6. Quality Assurance: Ensure high-quality development and delivery, including code reviews, testing, and monitoring to meet or exceed customer expectations.

7. Documentation: Maintain detailed technical documentation and participate in code reviews to ensure code quality.

8. Collaboration: Collaborate with cross-functional teams, including designers and backend developers, to ensure the successful delivery of projects.

Qualifications:

● Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

● Proven experience (4-7 years) in mobile app development with native Android or iOS, and expertise in Flutter development.

● Strong leadership and team management skills, with a track record of leading and motivating development teams.

● Prior experience in either native Android (Java/Kotlin) or native iOS (Swift/Objective-C) development.

● Familiarity with mobile app architecture, design patterns and state management

● Excellent problem-solving and decision-making skills.

● Strong communication and interpersonal skills.

● Commitment to continuous learning and staying up-to-date with industry trends.

● Attention to detail and a commitment to delivering high-quality code.

● Ability to work in a fast-paced and collaborative environment.

● Knowledge of Firebase or other backend services.

● Understanding of version control systems, such as Git.

Nice to Have:

● Experience with state management libraries like Provider, Riverpod, or GetX.

● Implementation of features such as in-app purchases, video streaming, realtime chat, location services, geo-fencing and custom camera.

● Familiarity with continuous integration and continuous deployment (CI/CD) processes.

Skills

● Leadership

● Architecture

● Cross-platform

● Team Handling

● Innovation

Job description

• Hands-on experience in C#, http://asp.net/">ASP.NET, MVC, Web API, SQL Server.
• Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.
• Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.
• Excellent communication, analytical and interpersonal skills.
• .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)
• Good knowledge on Angular development, Angular JS
• knowledge in Azure cloud solutions.
• Developing and Hosting REST API Swagger and integration with angular.

Responsibilities:

- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.

- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.

- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.

- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.

- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.

- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.

- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.

- Ensure high availability, performance, and security of cloud infrastructure and applications.

- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.

- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.

- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.

- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.

- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.

- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.

- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.

- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

Desired Candidate :

• Experience in Node.JS working with large scale backend applications
• Expertise in any Relational or NoSQL databases and any of caching databases
• Experience in integrating with RESTful/GraphQL APIs and Microservice APIs
• Good problem solving and debugging skill
• Good knowledge of engineering excellence: Unit Testing/TDD, Code quality,
• Documentation, CI&CD
• Exposure on event-driven, asynchronous I/O
• Experience in Linux development and AWS ecosystem tools
• Experience in non-functional requirements (Scalability, Performance optimisation, Security)

What you can achieve :

• Empowering Entrepreneurial Spirit: Whatever your role is, we'll encourage you to reinvent and reinvigorate; achieving the best for CaratLane and you.
• Celebrating Your Contribution: We recognize and reward everyone who approaches their job with true passion, and drives performance.
• The Best of Tanishq and CaratLane: Work with a disruptive, new-age omni-channel brand, while being a part of India's most trustworthy organisation - the Tata Group.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Job Description :

1.  Hands on experience in developing web Applications using http://asp.net/">ASP.NET core MVC and Azure SQL server.
2. Hands on experience in Web API development.
3. Should have experience in working with Azure containers to deploy applications.
4. Should be able to individually co-ordinate with client team and do delivery.
5. Good analytical and problem-solving skills.
6. Good oral and written communication skills.  
7. Ability to work independently / in a team with strong problem-solving skills.
8. Estimate work and plan delivery schedule including tasks, milestones and dependencies.
9. Ensure timely publishing of status report and quality metrics.
10. Should be able to quickly adapt work on new technologies based on project need.

Interview Mode: All rounds of interview will be conducted on Google meet and on boarding will be in Bangalore

Company Overview :

Data template is an IT company which design and develop digital experience and services used by people globally. We bring experiences from multiple domains to market from strategy to execution using our unique approach to transfer deep insight into impact. We help our clients to stay ahead of challenges and accelerate in their market.