Content Writer

Company Introduction

iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management

For more information visit: https://ischoolconnect.com/

LinkedIn Page: https://www.linkedin.com/company/ischoolconnect/

Designation: Senior Salesforce Engineer

Location:  Borivali Mumbai (Work from office)

Reporting to: Chief Technical Architect 

Responsible for the research, design, development, analysis, testing, and implementation of CRM software application systems. Communicates project information to client, project manager, or other design personnel working on projects.   Maintains good working relationships with clients and staff. Writes and maintains complete documentation. Supports team members and ensures established goals and deadlines are met. Keeps management informed of status and significant problems.

• Develop web applications and web services using Salesforce, Apex, SOQL, Visualforce or similar experience using other web development technologies such as Java, SOAP, REST, and XML
• Experience with Capado, which is a tool we use to deploy SF code into Dev/Stage/PROD.
• Manage multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses
• Deliver high quality projects on time, through ability to design architecture, write high quality code, and execute effective unit tests
• Optimize performance tuning for high utilization 24x7 access
• Integrate third party products with existing infrastructure
• Excellent verbal and written communication skills and the ability to work equally well in self-managed and team-based Agile projects.
• Work with internal customers to gather business processes and project requirements
• Researches, designs, and develops computer software systems, in conjunction with hardware product development applying principles and techniques of computer science, engineering, and mathematical analysis.
• Analyzes software requirements to determine feasibility of design within time and cost constraints.
• Consults with hardware engineers and other engineering staff to evaluate interface between hardware and software, and operational and performance requirements of overall system.
• Formulates and designs software system, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Develops and directs software system testing procedures, programming, and documentation.
• Ensures work area is clean, secure, and well maintained.
• Performs miscellaneous projects as assigned.
• Updates technical skills as required.

Minimum Qualifications:

• Bachelor's Degree in Computer Science or equivalent experience.
• 6+ years of experience as a Salesforce Engineer
• Salesforce.com, Visualforce, Apex, SOQL, Multi-tier architectures
• Experience with Web Services development: REST/SOAP/SOA/XML/HTML
• XHTML, CSS, JQuery, JavaScript or other Web 2.0 language experience
• Good understanding of issue troubleshooting and performance tuning
• Commitment to quality through the ability to translate complex technical requirements into functional software using best practices to write high-quality code
• Excellent verbal and written communication skills
• Working equally well in self-managed and team-based Agile projects and the ability to provide technical guidance and leadership to other team members

Preferred Skills:

• Technical Certification - Salesforce Administrator minimum
• Technical Certification - Platform Developer I minimum
• Marketo
• Education Cloud
• Mulesoft or another integration middleware
• HEDA/EDA and Table Driven Trigger Management

Job Description :

Position: DevOps SRE (Build Engineer)

Experience: 8+ Years

Employment Type: Contract

Location: Remote

Role Overview :

We are seeking a highly skilled and experienced DevOps SRE (Build Engineer) with 8+ years of expertise to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining robust build and deployment pipelines while ensuring system reliability and performance.

Key Responsibilities :

• Manage, maintain, and optimize build and deployment pipelines using tools like Jenkins, Docker, and GitHub.
• Configure and manage application servers, particularly JBoss, ensuring performance and reliability.
• Implement and manage configuration management tools such as Puppet to automate infrastructure provisioning and maintenance.
• Collaborate with development, QA, and operations teams to ensure smooth CI/CD workflows.
• Monitor and troubleshoot Linux-based systems to ensure optimal performance and uptime.
• Work on ATG build and deployment tasks (not mandatory but a plus).
• Ensure system security, reliability, and compliance with industry standards.
• Document processes and best practices to improve operational efficiency.

Required Skills & Qualifications :

• 8+ years of experience in DevOps, SRE, or Build Engineer roles.
• Proficient in JBoss configuration and management.
• Hands-on experience with Docker, Linux, Puppet, and GitHub.
• Expertise in Jenkins for CI/CD pipeline creation and maintenance.
• Strong understanding of build and deployment processes, tools, and practices.
• Solid experience with Linux systems administration and troubleshooting.
• Familiarity with ATG Build and Deployment processes (preferred but not mandatory).
• Excellent problem-solving skills with a proactive approach to system performance and reliability.
• Strong communication skills to collaborate effectively across teams.

Additional Information :

• Duration: Contractual
• Work Mode: Remote
• Start Date: Immediate/ASAP

Why Join Us?

• Work on cutting-edge technologies in a dynamic and innovative environment.
• Flexible remote work setup.
• Collaborate with talented professionals from diverse backgrounds.

Job Description

We are looking for a passionate Search Specialist Backend Engineer to join our team. This role will focus on improving and optimizing our search capabilities to enhance user experience, scalability, and relevancy.

Location - Bangalore

Designation - Senior Software engineer - Search Specialist

Responsibilities:

● Design, develop, and maintain the search application, ensuring performance, and scalability.

● Collaborate with cross-functional teams to define and implement search features and improvements.

● Ensure search results are relevant by employing techniques like ranking, personalization, and recommendation.

● Work on complex problems related to search algorithms, data structures, and distributed systems.

● Implement logging, metrics, and monitoring for search services.

● Optimize search by tuning the underlying algorithms, experimenting with new techniques, and leveraging tools like Elasticsearch, Solr, etc.

● Maintain and improve existing search functionalities while ensuring backward compatibility.

● Stay updated with the latest advancements in search technology and industry best practices.

Basic Qualifications:

● Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

● Experience with search engines like Elasticsearch, Solr, or similar technologies.

● Solid understanding of algorithms, data structures, and distributed systems.

● Proficiency in Python and Django.

● Familiarity with RESTful APIs and backend services.

● Preferred Qualifications:

● Experience with natural language processing (NLP) or machine learning as applied to search.

● Knowledge of various search relevance techniques and ranking algorithms.

● Experience in a cloud environment (e.g., AWS, Google Cloud, Azure). ● Familiarity with containerization technologies such as Docker and Kubernetes.

● Strong analytical and debugging skills. Personal Attributes:

● Strong communication skills and ability to collaborate effectively in a team setting.

● A keen interest in improving user experience through search.

● Proactive, self-motivated, and able to work in a fast-paced environment

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

• Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
• Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
• Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
• Work with development leads so that product requirements & estimates are well-understood.
• Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
• Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements

Payments & Finance

• With the help of engineering teams, build secure & robust payment infrastructures & systems.
• Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
• Research about the technical feasibility & implementation of Escrow Use-cases.
• Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
• Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
• Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
• Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.

Qualifications: Experience

• Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
• Bachelor’s degree in computer science or equivalent.
• 4+ years of experience in software architecture, design, development, and technical product management.

Technical Skills

• Working knowledge on public clouds such as AWS, GCP, Azure.
• Past experience with hands-on engineering, product, or QA is a strong bonus.
• Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
• Very good knowledge of SQL/NoSQL is a must
• Should be familiar with Application App Release cycle
• Proficient in Internet standards & technologies including REST
• Experience with DevOps, CI/CD, Automation, etc.
• Robust and evolving knowledge of current web & mobile app technologies.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.