Data Engineer

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

Our Vision:

Vapronix web is a platform for constant interaction of technology and human creativity. We aim to create a digital environment that connects people from around the world, fulfilling their entertainment and mind simulation needs while co-creating happiness and generating value for all.

Job Summary:

We are seeking a skilled and imaginative 2D Motion Graphic Designer to produce an enticing marketing video for our game apps. As a 2D Motion Graphic Designer, your primary objective will be to create a visually captivating and dynamic video that effectively showcases the unique features and excitement of our game apps to our users.

Key Responsibilities

1. Create engaging motion graphics, video edits, and promotional assets for game marketing.
2. Collaborate with marketing, content, and development teams to deliver creatives on time.
3. Research trends, competitors, and winning hooks to develop high-performing concepts.
4. Produce edits, variations, and iterations quickly while maintaining consistency and quality.
5. Take full ownership of the end-to-end creative process - assets, versions, feedback, and final delivery.
6. Optimize videos for multiple platforms and integrate music, SFX, and voiceovers where needed.
7. Stay updated on design tools, motion trends, and gaming industry best practices.

Requirements

• Proven experience in motion graphics with a portfolio (gaming creatives preferred).
• Proficiency in After Effects, Premiere Pro, and Adobe Creative Suite.
• Strong understanding of visual storytelling, video formats, audio editing, and color grading.
• Ability to create both reference-inspired and original creatives.
• Detail-oriented, deadline-driven, and capable of handling multiple projects.
• Strong communication skills and openness to feedback.

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Deliver Training Sessions: Conduct live training sessions, workshops, and webinars both in-person and online. Engage learners through interactive demonstrations and hands-on exercises.

Curriculum Development: Design and update curricula based on industry trends, feedback from previous sessions, and emerging technologies to ensure relevance and effectiveness.

Assess Learner Progress: Evaluate participant progress through quizzes, assignments, and projects. Provide constructive feedback and support to help learners achieve their goals.

Technical Expertise: Stay current with the latest industry trends, technologies, and best practices in full stack development to ensure the training content is accurate and relevant.

Support and Mentorship: Offer one-on-one support and mentorship to learners, helping them overcome challenges and apply their knowledge effectively.

Collaboration: Work closely with other trainers, developers, and stakeholders to ensure alignment of training objectives with organizational goals.

Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• Experience: Proven experience in full stack development, including proficiency in front-end technologies (HTML, CSS, JavaScript, frameworks like React or Angular) and back-end technologies (Node.js, Python, Ruby, databases, etc.).
• Teaching Experience: Prior experience in a teaching or training role is highly desirable, with the ability to convey complex concepts in an understandable manner.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present technical information clearly and effectively.

Designation - Assistant Sales Manager

Role - Full Time

Experience - 6 Months - 4 Years

Location - Visakhapatnam, Hyderabad, Navi Mumbai, Rajkot, Vadodra, Surat, Hubli, Bellary, Gulbarga, Trichy, Calicut, Trivandrum, Pondicherry, Ludhiana, Jammu, Tirupati, Siddipet, Varanasi and Kanpur

Responsibilities

● Having in-depth knowledge of the Unacademy products

● Build a network of student ambassadors and influencers across various colleges in the

assigned region.

● Onboard student ambassadors and influencers across various colleges & institutes.

● Ideating and executing marketing campaigns in collaboration with student ambassadors

in onboarded colleges.

● Responsible for achieving monthly and quarterly targets

● Become a primary contact between the Unacademy, campus ambassadors & students.

● Address queries of the students about the product and services we are offering.

● Maintain and expand the client database within your assigned territory

Requirements and skills

● 6 months to 4 years of experience in field sales.

● Should be able to maintain a good relationship with the clients

● Ability to mentor and train students

● Experience in analyzing market trends and identifying customer needs

● Strong negotiation and influencing skills.

● Excellent communication skills

Hi All,

We are hiring for Accountant Position..

Exp.- 6 months- 3 Years

#Candidate must have good working exp. in TDS filling,GST returns filling ,need to having good experience in Accounting work, verifying MIS Reports.

#Having Good Experience in -

1.Book Keeping

2.GST

3.TDS

4.PF & PT

#Excel, Tally and knowledge on Zoho Books will be advantage.

Qualifications

• Bachelor's degree in Accounting or related field
• Ability to interpret and analyze financial statements and periodicals

Datametica is Hiring for Datastage Developer

• Must have 3 to 8 years of experience in ETL Design and Development using IBM Datastage Components.
• Should have extensive knowledge in Unix shell scripting.
• Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
• Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
• Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
• Should be good in writing complex SQL queries.

About Us!

A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.

We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.

Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.

We have our own products!

Eagle – Data warehouse Assessment & Migration Planning Product

Raven – Automated Workload Conversion Product

Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.

Why join us!

Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.

Benefits we Provide!

Working with Highly Technical and Passionate, mission-driven people

Subsidized Meals & Snacks

Flexible Schedule

Approachable leadership

Access to various learning tools and programs

Pet Friendly

Certification Reimbursement Policy

Check out more about us on our website below!

www.datametica.com

JD:
Responsibilities

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organisation, and automatisation

Skills

• Proficient with Objective-C, Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools.
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimisation
• Proficient understanding of code versioning tools like Git, SVN.
• Familiarity with continuous integration

• You will be managing the recruitment process
• You will be responsible for Sourcing CVs as per job description & ICP through portals
• Attract and hire candidates through various channels and ensure timely hiring of the candidate.

• You will be responsible for uploading and updating candidatures in Applicant tracking system.
• You will be responsible for keeping continuous follow-up with the selected candidates
• You will be responsible for maintaining employee records
• You will be responsible for preparing offer letters
• You will be proficient in reviewing resumes and conducting recruitment interviews
• You will be responsible for background verification check via emails & phone numbers
• Should have good interpersonal skills to handle multiple roles