Open Position – For all levels (Jr., Mid-level to Sr.)
Responsibilities:
- Consult internal customers on industry and ServiceNow best practices
- Lead and own all technical aspects of project delivery and solution delivery including Application UI Configuration, Workflow Configuration
- Implement range of product offered by ServiceNow
- Develop Custom Applications
- Manage ServiceNow instance upgrade and improve its performance
- Development Integration components
- Be a key member of the overall implementation project team
- Drive the continuous improvements of our implementation methodology and service offerings based on customer experiences
Requirements
- 3-8 years of Exp. in ServiceNow implementations and software development
- Expertise in writing JavaScript code
- Familiarity with SOA technologies including as REST, SOAP
- Expertise with HTML technologies including HTML, CSS and AJAX practices
- Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management and Integrations.
- Experience in coding, object-oriented and modularized software
- Demonstrated success completing complex projects, on time
- Demonstrated aptitude for learning new technologies quickly
- Proven experience as a key technical resource leading the development of solutions
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Good to have experience
- Experience in designing, developing, scalable and distributed system.
- Strong communication skills (both written and verbal)
About We are hiring for one of the Indian IT MNC.
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Design and Develop OOTB and custom application on ServiceNow platform
with primary focus on HRSD development
Responsible for design and architect of HRSD application like HR case
management, Enterprise On-boarding , HR integrations, Employee centre ,
HR taxonomy(etc.
Work closely with the user experience and platform team to create and
enhance HRSD Employee portal and mobile application.
The developer will be involved in developing and maintaining Processes on
ServiceNow platform and will need excellent knowledge of Service Portal
setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.
Testing of new and existing functionality
Documentation of new and existing process
Training of end users
Experience and Skills
Required
About 4-7 years of experience in developing application using ServiceNow
platform Development & administration )
Expertise with ServiceNow Human Resource Service Delivery application
in the area of HR case management , HR lifecycle events(On-boarding ,
offboarding etc etc), Employee Centre.
Extensive experience creating custom Widget using html, CSS, bootstrap ,
AngularJS etc
Experience with Now mobile app.
Experience in extensive cross-browser testing and support.
Hands on ServiceNow integration experience using Web Service, SOAP
/REST.
Practical experience of servicenow integration with ERP systems like Oracle
Cloud
An appreciation of supporting production systems and end users.
Passion to work in Enterprise Applications area.
Exceptional problem-solving skills, strong analytical & debugging skills.
Understanding of software development processes
Page 2 of 2
Nice to Have :
ServiceNow certified HR Implementation Specialist
Experience with other ServiceNow applications like ITSM , SAM, Now
Platform.
Adherence to agile development methods like SCRUM
Roles & Responsibilities:
1. Develop end-to-end Salesforce solutions using primarily Configuration and Customization where needed (APEX Class, Triggers, Visualforce pages, Lightning Web components etc.)
2. Automate business processes using Salesforce automation tools, such as Formulas, Flow, Assignment Rules, Approval processes and email Alerts.
3. Build integrations between Salesforce and external applications using Mulesoft, REST, SOAP APIs, oAuth and Single Sign-On, etc.
4. Participate in daily scrum meetings, analyze assign user stories, identify/resolve gaps in functional user stories/business requirements. 5. Adhere to defined coding standards and develop well-structured, maintainable, and easy to understand code.
6. Perform independent code reviews and write unit/integration test cases to achieve 85% test coverage.
7. Demo enhancements and features to business stakeholders
8. Ability to effectively debug and resolve issues and/or defects which may be reported because of faults in the production system. Experience:
1. 5+ years of experience with Salesforce Lightning, Apex, & Development experience with Experience Cloud & Service Cloud
2. 5+ years of experience utilizing source control on a Salesforce project.
3. 5+ years of experience with advanced Salesforce.com development tools and techniques (APEX Class, Triggers, Visualforce pages, Lightning Web components etc.)
4. Experience developing robust test classes and ensuring code coverage within Salesforce.
5. Experience using Salesforce's standard development tooling, including the Salesforce CLI, Data Loader, VS Code + Salesforce Extension Pac
We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.
As discussed, Please find the Job Description for the position of Salesforce Project Manager.
JD for Salesforce Tech Lead
Exp level: 7+ yrs.
Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur
NP: Immediate to 15 days
Skills :
Salesforce developer, LWC, Rest API, Lead experience
List of responsibilities:
● ServiceNow Development work
● Interaction with customers for project deliverables
● Deadlines should be met
Job requirements:
● The candidate should be L2 and above.
● ServiceNow System Administration and Development Certified is mandatory
● ITSM, Service Portal, Integration
● ITIL Foundation Certification would be a plus or can do before joining.
● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all
aspects of the ServiceNow platform.
● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report
setup, data imports, integration, scripting, third party software integrations, and custom application development
● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all
applications for use after the upgrade completes.
● Coordinate and solve complex technical data and transformation issues.
● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.
● Answer “how to” technical and application configuration questions.
● Develop, maintain, and execute reports to ensure system operation meets performance targets.
● Create and maintain system design and operations documentation.
● Complete other duties as assigned.
Title: ServiceNow Development (CSM)
Exp: 3 - 6 years
Location: Any InfoBeans' location
- 3-6 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
Experience: Minimum 1-2 Years
Location: Noida ( Permanent WFH)
Please find the JD :
- Expertise in ServiceNow Administration & Development
- Thorough understanding of ITIL/ITSM processes.
- Strong understanding of ServiceNow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development, etc.
- Ability to work on Servicenow enhancement requests in Jira.
- Manages and resolves incidents against ServiceNow applications
- Manages Instance Security, User/Group Access/Access Control Lists
- Performs routine maintenance to include performance monitoring and error identification/ remediation
- Leads ServiceNow upgrade planning and execution
- Schedules and verifies instance clones
- Manages Update Set creation and migration
- Minimum 1-3 years of experience in ServiceNow configuration and administration.
- Provide Level 2 support on ServiceNow platform for users
- Strong working knowledge of ServiceNow components such as Service Catalog, Change Management, workflow management, orchestration, Cloud provisioning, etc.
- Perform core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage, and overall compliance of the application
- Experience in Platform Upgrades will be an added advantages
- Knowledge of scripting ( JAVA ) and APIs would be desired
What you'll do
Your job responsibilities include
- Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
- Reviewing technical requirements and adapting those into a Force.com application.
- Communicating with end-users to fully understand client expectations.
- Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
- Requirement analysis, database design, coding, testing, implementation and maintenance of Salesforce and associated software applications.
- Managing technical delivery of integrations and custom extensions.
- Providing hands-on support in software/application architecture, development, design, independent analysis and problem resolution.
- Overseeing development, design, UI and technology integration efforts for effective completion of a project.
- Salesforce.com setup, configuration, customization, data Migration and deployment of applications to Force.com platform
- Providing guidance to clients over technology, processes and applications while updating them on regular project related developments.
Who you are
- 3+ years of experience in Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands on experience in Salesforce Lightning development.
- Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
- Solid experience of Lightning component development and Salesforce customization.
- Convert business requirements into well-architected solutions that best leverage the Salesforce.com platform. Develop the technical Design, custom solution and system design based on lightning platform
- Minimum of 6 months Lightning Component development experience.
- Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
- Minimum of 6 months experience with Lightning Design System framework.
- JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
- Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
- Implementing REST integration (Salesforce.com web services API, REST API, JSON, Apex, HTML)
- Being a Certified Force.com Developer is a must, an Advanced Developer is highly desirable
- Strong knowledge of Agile methodology
- Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
- Experience in SFDC customization, integration and administration
- The ability to lead workshops and provide direction to your team members
- Excellent communication and presentation skills
Experience & Background
- B-Tech/BCA/MCA
- 0-2 years of IT industry experience.
- Minimum 1 year of implementation/customization experience on ServiceNow
- ITIL/ServiceNow
certifications will be an added advantage. - Exposure on Service Now integration protocols with other application/systems
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web based development languages; specifically JavaScript, Ajax
- Exposure of ITSM Framework and ITIL
- Good Communication Skills
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.
What you will do:
- Onboarding and churning of Campus Ambassadors (CAs).
- Ensuring lead flow to onboard talented pool of CAs regularly.
- Managing performance of these CAs.
- Churning of CAs from system upon tenure completion or termination.
- Looking into admissions coming through campus ambassadors.
- Driving referral programme to bring admissions.
- Driving course promotions and sensitisation within engineering campuses across India.
- Engagement of Campus Ambassadors :
- Designing and executing (end to end) coding events, workshops, webinars and offline events at campuses.
- Designing tasks weekly and driving adoption.
- Managing rewards and recognition of CAs.
- Marketing:
- Driving BTL and ATL marketing initiatives
- New initiatives:
- Rigorously driving new initiatives - This includes piloting these initiatives within a set of CAs, evaluating and scaling within the entire CA community.
- College level tie-ups - Understanding college specific requirements and catering to the challenges through our resources.
What you need to know / have:
- Minimum 2+ year experience in team management.
- Excellent Problem Solver.
- Highly data-oriented.
- Entrepreneurial and able to think on your feet to come up with ways to solve problems.
- Growth-hacking attitude.
- Outstanding verbal and written communication skills.
- Excellent stakeholder management skills.
- Good communication skills.
Experience: 2 to 5 years
Annual CTC: Rupees 6,00,000 to 8,00,000