Service Designer/ Customer Experience (CX) Designer

Industry: IT Services | Custom Software & Web Development

Experience: 1–4 Years (B2B Tech Sales)

Zethic delivers high-impact websites and custom software solutions for startups, SMEs, and enterprise clients. We are expanding our revenue team and looking for a driven Corporate Sales Executive who can independently close high-value IT services deals and contribute directly to company growth.

Key Responsibilities

Own the complete B2B sales cycle — prospecting to closure

Generate and convert leads for website development and custom software projects

Engage decision-makers (Founders, CXOs, Product Heads)

Conduct discovery calls and propose tailored solutions

Lead commercial discussions and negotiations

Maintain CRM and accurate revenue forecasting

Coordinate with technical teams for smooth project transition

Build long-term client relationships and drive repeat business

Lead requirement gathering sessions and translate business needs into clear, structured documentation such as user stories, workflows, BRDs, and FRDs.

 Ideal Candidate Profile

2–4 years experience in IT services / SaaS / custom software sales

Proven track record of closing mid-size to large B2B deals

Strong understanding of consultative selling

Experience handling enterprise or corporate clients

Confident in negotiations and contract discussions

Target-oriented with measurable revenue achievements

Why join us?

We’re growing rapidly and the sky’s the limit

We know it takes people with different ideas, strengths, backgrounds, cultures, beliefs, and interests to make our Company succeed. We celebrate and respect all our employees equally.

Work with a talented team. We learn a lot from each other.

We care about delivering value to our customers

We are flexible in our opinions and always open to new ideas

Position: Business Development Manager (BDM)

Location: Mumbai

Experience: Minimum 3–4 Years (as BDM)

Industry Exposure: Corporate Gifting, Digital Marketing, ATL & BTL Events, and advertising company experience preferred  

Key Responsibilities:

• Identify and develop new business opportunities in corporate gifting, digital marketing, and event activation (ATL & BTL) domains.
• Build and maintain strong relationships with clients to ensure business growth and repeat engagement.
• Prepare and deliver customized business proposals and presentations.
• Achieve monthly and quarterly revenue targets through effective lead conversion and account management.
• Conduct market analysis to identify potential business leads, partnerships, and growth trends.
• Coordinate with internal teams to ensure timely project execution and client satisfaction.

Key Requirements:

• Proven minimum experience of 3–4 years as a Business Development Manager in the above-mentioned industries.

·        Experience in corporate gifting, marketing, or event management domains.

• Strong communication, negotiation, and presentation skills.
• Excellent client handling and relationship-building abilities.
• Result-oriented mindset with a focus on achieving targets.
• Self-driven, proactive, and capable of managing responsibilities independently.

Cybersecurity Analyst – Job Description

Responsibilities:

• Monitor and respond to security incidents across networks and systems.
• Conduct vulnerability assessments and penetration testing.
• Implement and manage security tools like firewalls, IDS/IPS, and antivirus.
• Ensure compliance with security standards (e.g., ISO 27001, NIST).
• Prepare reports and recommend mitigation strategies.

Tools Often Used:

• Nessus for vulnerability scanning.
• Metasploit for exploit development and testing.
• Burp Suite and OWASP ZAP for web application security testing.

Business Development Representative (BDR)

Company Name: F22 Labs

Location: Chennai (WFO)

Experience: 0 - 2 yrs

Our Company

F22 Labs has worked with 100+ entrepreneurs over 11 years, including Hollywood celebrities and Fortune 500 companies. We're now focusing on AI transformation projects for enterprises, leveraging our existing POCs in computer vision, voice AI, and custom model development.

The Opportunity

We're looking for a hungry, coachable individual to join our sales team and help us transition from startup clients to mid-market enterprises. This is a ground-floor opportunity where you'll learn everything from scratch while building a $1M+ sales pipeline.

This role is perfect for someone who:

• Wants to learn sales from the ground up
• Loves the grind of outbound prospecting
• Gets energized by rejection (because there will be a lot of it)
• Wants to earn serious money through performance

What You'll Actually Do

• Cold calling: 100 calls per week to enterprise prospects
• Cold outreach: 100 personalized emails per week to CTOs, Chief AI Officers, and Digital Transformation heads
• LinkedIn prospecting: 100 targeted messages weekly to decision makers
• Research & qualification: Identify companies needing AI transformation
• Meeting booking: Schedule qualified meetings for our leadership team
• Pipeline management: Track every activity, response, and outcome in our CRM

Success Metrics (Non-negotiable)

• 1 qualified meeting booked per week minimum
• Target companies: Mid-market/enterprise ($50M+ revenue)
• Project size: $15K-$100K+ AI transformation projects
• Industries: Insurance, banking, manufacturing, healthcare
• Decision makers: CTOs, Chief AI Officers, Engineering Heads, Digital Transformation leaders

What We Provide

• Base salary: ₹30,000-35,000/month
• Commission: ₹35,000 for every project that closes (potentially doubling your income)
• Tools: LinkedIn Sales Navigator, email automation, CRM access
• Training: Complete sales training from our founders
• Growth path: Move into Account Executive role as we scale

What We Expect

• Excellent English communication (this is critical - you'll be talking to Fortune 500 executives)
• Data-driven mindset: Daily activity tracking and weekly performance reviews
• Persistence: Most prospects will ignore you. The right ones won't.
• Coachability: We'll teach you everything, but you need to implement feedback.
• Self-motivation: You'll work independently with regular check-ins

Daily Reality Check

• 8-10 hours of outbound prospecting daily
• Detailed daily reports on activities and results
• Weekly 1:1s to review performance and optimize approach
• Monthly pipeline reviews and target adjustments
• Lots of "no" responses and cold shoulders
• Occasional breakthrough meetings that make it all worth it

Ideal Candidate

• Location: Chennai
• Experience: 0-2 years (we prefer hungry beginners over bad habits)
• Education: Any degree (communication skills matter more)
• Personality: Competitive, resilient, curious, detail-oriented
• Goals: Wants to build a career in B2B sales and earn significant money

Red Flags (Please Don't Apply If...)

• You expect immediate success without putting in the work
• You get discouraged by rejection
• You don't like tracking detailed metrics
• You want a "relationship building" role without cold prospecting
• You're looking for a comfortable, low-pressure job

Selection Process

1. Task
2. HR Interview
3. Final Interview

• Communicating with customers, making outbound calls to potential customers and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

We are looking for a Full Stack Lead having worked on NodeJS and React with total experience of 4 to 6 years. Minimum two year of experience in NodeJS, React and Redux is required for this position.

Responsible for requirements understanding, propose architecture, detailed design, development and timely deliverables with the highest quality standards.

We are looking for Product creators who can work with minimum inputs from business and are able to deliver products quickly and with quality.

This person should have worked in Enterprise class product from scratch. Start-up experience would be highly desirable.

Tech Stack: Node.js, React.js, HTML, CSS, AWS, MySQL, MongoDB, Mix panel/Metabase, Instamojo and Razor Pay, Google Analytics, FB Pixel, SEO, Dev Ops, CI/CD, Micro services, Unit Testing

Responsibilities

·      Will be responsible for designing and developing web-based enterprise class solutions using NodeJS, React and Redux.

·      Should be expert in writing Unit Test Cases with NodeJS and React and with quality.

·      Excellent communication and presentation skills.

·      Proven experience as an individual contributor/Architect.

·      Should be able to quicky come up with system design by understanding business requirement and translate into good quality product.

·      Building reusable components and front-end libraries for future use.

·      Translating designs and wireframes into high quality code.

·      Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Skills

·      Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

·      Thorough understanding of React.js, HTML, CSS and its core principles

·      Experience with popular React.js workflows (such as Flux or Redux)

·      Familiarity with newer specifications of ECMAScript

·      Experience with data structure libraries (e.g., Immutable.js)

·      Knowledge of isomorphic React is a plus

·      Familiarity with RESTful APIs

·      Knowledge of modern authorization mechanisms, such as JSON Web Token

·      Familiarity with modern front-end build pipelines and tools

·      Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

·      Knowledge of CI/CD and should have worked on at least one tool like Jenkins etc.

·      Ability to understand business requirements and translate them into technical requirements

·      A knack for benchmarking and optimization

·      Familiarity with GIT Technology like GitHub, Bitbucket

Desirable (Nice to Have skills):

·      Knowledge of Data analytics platform like Meta Base.

·      Good understanding of digital marketing, Google & FB Analytics, consumer funnel data tracking tools, including SEO.

·      Experience of e-commerce start up would be an added plus.

·      Scaling experience using AWS, knowledge of EBS, Docker, Kubernetes, Microservices.

·      AWS Certification would be an added plus.

·      Knowledge of Dev/Ops and should be able to set up CI/CD quickly.

·      Participation in Hackathons is an added plus.

Eligibility

BTech or MTech in Computer Science from a reputed institute, IIT, NIT, BITS Pilani, COEP (Pune), VJTI, BHU or ISM

Good knowledge on Data Structure and Algorithms.

Responsibilities:

• Experience and working knowledge of Java 8, Hibernate, Spring Boot, Microservices and REST API is mandatory
• Expert understanding of the object-oriented design and programming concepts
• Strong problem solving skills, data structures and algorithms and multithreading
• Good understanding of AWS and cloud-native technologies
• Knowledge of AWS services - RDS, DynamoDB, Elastic Search, Kinesis. Experience of working with AWS SDK is preferred.
• Good understanding of CI/CD and Jenkins pipeline
• Experience of writing unit tests using Junit/Mockito
• Knowledge of Integration Testing framework like Cucumber is required.
• Proficient in Git commands and branching concepts

Position Purpose:

The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.

Major Tasks, Responsibilities & Key Accountabilities:

Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems

Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

3+ years

Preferred Qualifications:

• Should have worked in a SaaS Company
• Experience in creating developer friendly integrations with other Apps/Software
• Experience in writing SQL queries against a relational database
• Experience in version control systems
• Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
• Experience in an object-oriented programming language (preferably Java)
• Experience in source code version control
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience in microservice-based architecture
• Experience with modern debugging and root cause analysis techniques
• Exposure to security frameworks for user and services authorization and authentication
• Exposure to creating and executing unit, functional, destructive and performance tests