Cutshort logo
For Employers
TalentXO logo
Service Designer/ Customer Experience (CX) Designer
Service Designer/ Customer Experience (CX) Designer

Service Designer/ Customer Experience (CX) Designer at TalentXO · Pune · 3 - 7 years · ₹14L - ₹16L / yr · Profitable · Posted 29 Mar 2026

TalentXO's logo

Service Designer/ Customer Experience (CX) Designer

tabbasum shaikh's profile picture
Posted by tabbasum shaikh
3 - 7 yrs
₹14L - ₹16L / yr
Pune
Skills
User Experience (UX) Design
Service design
NID

Role & Responsibilities

  • Experience 3-4 years (GB03), 5 years (GB04)
  • Product design and UX research background with understanding of software development, retail services, and branding
  • Must have developed ecosystem maps or service blueprints in different products
  • Must have knowledge related to system architecture (either built or designed)
  • Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
  • Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

  • Strong Service Design /Customer (user) Experience Design profile
  • Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
  • Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
  • Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
  • Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
  • Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
  • Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
  • Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
  • Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
  • Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
  • Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About TalentXO

Founded :
2018
Type :
Product
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

N/A

Similar jobs (10)

Azbil India Pvt Ltd
Azbil India Pvt Ltd
Agency job
via Hunarstreet Technologies Pvt Ltd by Priyanka Londhe
Navi Mumbai
5 - 7 yrs
₹5L - ₹10L / yr
Project engineer,
Project Management
BMS
Industrial automation
Project planning

 Job Title              : Project Engineer

Department      : BMS (Building Management System)

Location              : Mumbai

Experience        : 3-4 Years in BMS project execution and handover process

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

 

Job Overview:

This role requires to Lead the project, Preparing, scheduling, coordinating and monitoring the assigned engineering projects. Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications. Interacting daily with the clients to interpret their needs and requirements and representing them in the field.

Responsibilities:

  • Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
  • Reviewing the engineering tasks and initiating the necessary corrective actions.

·        To ensure that the full compliance of sub-contractors with Company Quality policies and with the requirements of this method statement.

·        To ensure that all the equipment required executing the works according to the BMS project are available, in good condition, and provide any additional equipment that might be required.

·        To co-ordinate with the Electrical, QA, QC & EHS for a safe and proper execution of the works.

·        Liaise with Client / Consultant for execution of works as per BMS project activities

·        Collect and analyse project information to create status reports and recommend future actions

·        Allocation of required labour through co-ordination with the Project Manager.

·        Take precautionary measures concerning protecting works from hot weather, wind, rain and sun.

·        Ensure that all works activities will be carried out in accordance to approved drawings, specifications and quality.

 

 


Read more
Pune
7 - 10 yrs
₹57L - ₹60L / yr
Product Management

Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile

2

Mandatory(Experience 1)- Must have 7+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface

3

Mandatory(Experience 2)- Must have a metric-backed track record improving numbers — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene

4

Mandatory(Experience 3)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice

5

Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, design teams and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders

6

Mandatory(Product Writing & Agile Delivery) - Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools

7

Mandatory(Company) - Must be from Top B2C product company (FinTech , InsuranceTech is the priority)

8

Mandatory (Age) - Candidate's age should be below 32 years

Read more
sisuni technology pvt Ltd.
at sisuni technology pvt Ltd.
1 candid answer
Sivasankar Avalakunta
Posted by Sivasankar Avalakunta
Remote only
1 - 5 yrs
₹1L - ₹6L / yr
skill iconReact.js
skill iconNextJs (Next.js)
skill iconPython

Software Developer

We are looking for a skilled Developer to design, develop, test, and maintain web and mobile applications. The candidate should have experience with modern development technologies, APIs, databases, cloud platforms, Git/GitHub, and AI integration. Good problem-solving, teamwork, and communication skills are required.modern full-stack developer, a strong combination is React/Next.js + Node.js/Python + PostgreSQL/MongoDB + Git/GitHub + AWS + AI/API integration.


Read more
Optiminastic
Optiminastic
Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
Mumbai
4 - 6 yrs
₹4L - ₹10L / yr
Content Strategy
Content Management System (CMS)

Job Role: Content Strategist

  • Exp: 4+ Years
  • CTC: open 
  • Notice Period – Immediate Joiners preferred


Responsibilities:

● Create creative strategy/new content for clients. Work closely with design, content team to build and audit marketing toolkits

● Collaborating with team members – writers, content creators/designers and account managers– to consistently deliver high performance work

● A content strategist needs to develop explicit and engaging content consistently

● Should also analyse content marketing data to trends and anticipate brand needs

● Should also perform various content audits to understand how existing content is performing

● Content strategist must also keep an eye on what is happening in and around the industry to develop the most mind-boggling and unique ideas for brands.

Read more
Lipi Data Systems Ltd
Agency job
via hirezyai by Aardra Suresh
Mumbai
4 - 8 yrs
₹15L - ₹18L / yr
Sales
Business Development

Job Description:

  • Candidate will be responsible for sales in BFSI & Govt. Segment
  • Candidate should have a relevant experience and proven track record in BFSI & Govt. Segment.
  • To tap and map all prospective customers/partners
  • To generate new business and increase customer base.
  • To Focus on achieving assigned targets on a monthly basis
  • Manage and own the entire sales cycle from quote to collection

Desired Candidate profile:

  • Candidate having experience in dealing with BFSI & Govt. customers
  • Ability to Sell & push products.
  • Should have maturity and ability to handle the customer hierarchy confidently
  • Having Business development and new customer creation experience.
  • Should be innovative in identifying potential customer base.
  • Self-Driven, Self-Motivated and go-getter.
  • Able to face challenges and perform in a highly competitive and dynamic market and ecosystem and perform under pressure.
  • This is a field sales position that involves excessive traveling (mostly in-city) and feet on the street.
  • Proven track record of over-achieving targets on monthly, Quarterly and Yearly basis.
Read more
Jubilant HR Consultants
Rajdeep Singh
Posted by Rajdeep Singh
Mumbai
2 - 6 yrs
₹15L - ₹25L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
Predictive modelling
Key Accountability :

- Provide insights based on data to business teams

- Develop framework, solutions and recommendations for business problems

- Build ML models for predictive solutions

- Use advance data science techniques to build business solutions

- Automation / Optimization of new/existing models ensuring smooth,timely and accurate execution with lowest possible TAT.

- Design & maintenance of response tracking, measurement, and comparison of success parameters of various projects.

- Ability to handle large volumes of data with ease using multiple software like Python ,R etc

Experience in modeling techniques and hands on experience in building Logistic regression models, Random Forrest, K-mean Cluster, NLP, Decision tree, Boosting techniques etc


- Good at data interpretation and reasoning skills
Read more
NIKHAN CONTROLS
karanveer brar
Posted by karanveer brar
Mohali
4 - 8 yrs
₹2L - ₹3.5L / yr
Import Wizard
Vendor development
Electronics

must have knowledge about electronics products.

vendor development.

import/ export .

dispatch products.

customer relation


Read more
Getinz
at Getinz
11 recruiters
Ishwarya RB
Posted by Ishwarya RB
Remote only
8 - 14 yrs
₹10L - ₹20L / yr
SQL
skill iconPython
Integration
Process automation
RPAS
-7+Years of experience Integration platforms or Robotic Process Automation(RPA)
-Experience in Python and sql
-Experience in software development
-Knowledge of the Software Development Life Cycle 
-Interpreting API documentation of cloud-based applications
Read more
i-Lanam Technologies
at i-Lanam Technologies
1 recruiter
Juli M
Posted by Juli M
Ahmedabad
2 - 4 yrs
₹2L - ₹6L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode
Cocoa Touch
+1 more


Company Name: i-Lanam Technologies

 

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 

 Canada Office

 

182 Central Ave, 3, London, Ontario N6A 1M7, CA

 

Ahmedabad Location:

 

417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN

 

Job Description

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

 

Responsibilities:

 

  • Design and build applications for the iOS platform
  • Ensure the performance, quality, and responsiveness of applications
  • Collaborate with a team to define, design, and ship new features
  • Identify and correct bottlenecks and fix bugs
  • Help maintain code quality, organization, and automatization
  • (Add other responsibilities here that are relevant)

 

Skills

  • Proficient with Swift (depending on project requirements), and Cocoa Touch
  • Experience with iOS frameworks such as Core Data, Core Animation, etc.
  • Experience with offline storage, threading, and performance tuning
  • Familiarity with RESTful APIs to connect iOS applications to back-end services
  • Knowledge of other web technologies and UI/UX standards
  • Understanding of Apple’s design principles and interface guidelines
  • Knowledge of low-level C-based libraries is preferred
  • Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)
  • Familiarity with cloud message APIs and push notifications
  • Knack for benchmarking and optimization
  • Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
  • Familiarity with continuous integration
  • (Make sure to mention any frameworks, libraries, or any other technology relevant to your project)
  • (List education level or certification you require)

 

Read more
Opoyi Inc
at Opoyi Inc
3 recruiters
Bishwajeet Mishra
Posted by Bishwajeet Mishra
Remote only
3 - 8 yrs
₹3L - ₹15L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
skill iconNextJs (Next.js)
- Bachelors or Masters degree in Computer Science, Computer Engineering or a related field. We look for expertise over the degree/college name!
- 3 to 8 years of work experience in FrontEnd development.
- At least 2-year experience in. React js/NextJs/React Native
- HTML, CSS3 and Responsive web design are compulsory
- Experience integrating APIs and Graphql services using React
- Experience in backend languages like Node Js and Django/Python will be a big plus
- Excessive focus on performance, scalability and customer experience.
- Enjoy coding 24x7 and love technical challenges.
- Comfortable with the Git version control system.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos