Solution Architect

LOCATION = MUMBAI, CHENNAI AND BHUBANESHWAR

We are looking for field sales agents with an entrepreneurial mindset, who will play a vital role in acquiring and activating travel agents. This is a very roll-up-your-sleeves role - you will have to knock on doors, pick up the phone, or do whatever it takes to acquire travel agents.

Responsibilities:

• Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
• Establish, grow, and maintain commercial ties with travel agents both current and potential in the designated territory to attract new partners for our services.
• Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
• Align sales activities with the tele-sales team, product, marketing, and customer success team.
• Build an in-depth understanding of our products and give demos or solve product queries to convert agents.
• Attend road shows, trade fairs, and other travel industry events.
• Maintain and analyze data.
• Stay updated on industry insights and opportunities for strategic planning and growth.

Requirements:

• At least 4 years of sales experience in the travel industry
• Excellent communication and interpersonal skills
• Ability to build relationships
• Prior experience in acquiring travel agents or in visas or insurance is a big plus
• Proficient with using CRMs and Google Sheets
• Ability to handle pressure

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

SkilloVilla is a platform where one can hone their abilities through expert-driven courses in the latest technologies and gain access to companies anywhere across the globe. Right from upskilling, resume creation, and mock interviews to finding suitable placements with the right companies, we have your backs at all times. At SkilloVilla, we have made it our mission to support young graduates in enhancing their learnings and transforming them into big earnings.

Making sure you have a steep learning curve while having fun is our promise! See the ~2min explainer video to get a sense of what we do.

https://www.youtube.com/watch?v=zMWk1lQDmec&;t=24s

Your Responsibilities:

• Learn & understand Skillovilla’s products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements.
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, and connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage, and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects

What you will need:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, and English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• We are open to hiring freshers and experienced candidates both in our organization.

Note: This is a work-from-office role, based in Raipur. All candidates are expected to serve as per standard working hours.

Job Summary

• Lead technology developer responsible for managing self and a team of 1-2 developers
• Typical experience of 2-4 years
• Handing internal business users and external vendors
• Reporting directly to C level

Responsibilities and Duties

• Development of in house product platform
• Documenting platform roadmap
• Implementing and managing the product rollout as per roadmap
• Triaging issues and troubleshooting
• Managing different environments - development, test, production

Key Skills
MongoDB, Node.js, AngularJS, Angular, Amazon Web Services, JavaScript, REST, JSON, S3
Required Experience and Qualifications

• 2-4 years of experience
• Education qualification - BE
• Product development background
• Strong communication skills with confidence in managing cross-geographical stakeholders

Benefits

• Access to the C suite with first hand contribution to strategy development
• Flexible working hours and remote working when required
• Operations based in Koramangala
• Trainings and certifications can be reimbursed