Business Development Executive

Should be good if experience . else intern are most welcome first. unlimited incentives will be provided

we’d love to speak with you. Skills and Qualifications:

Strong experience with continuous integration/continuous deployment (CI/CD) pipeline tools such as Jenkins, TravisCI, or GitLab CI.

Proficiency in scripting languages such as Python, Bash, or Ruby.

Knowledge of infrastructure automation tools such as Ansible, Puppet, or Terraform.

Experience with cloud platforms such as AWS, Azure, or GCP.

Knowledge of container orchestration tools such as Docker, Kubernetes, or OpenShift.

Experience with version control systems such as Git.

Familiarity with Agile methodologies and practices.

Understanding of networking concepts and principles.

Knowledge of database technologies such as MySQL, MongoDB, or PostgreSQL.

Good understanding of security and data protection principles.

Roles and responsibilities:

● Building and setting up new development tools and infrastructure

● Working on ways to automate and improve development and release processes

● Deploy updates and fixes

● Helping to ensure information security best practices

● Provide Level 2 technical support

● Perform root cause analysis for production errors

● Investigate and resolve technical issues

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

JOB OVERVIEW:

We are looking for an HR and Admin person responsible for managing all the aspects of the company's administration and Human Resources inclusive of the entire processes and practices. Your primary focus will be in organizational development by enforcing the defined company policies, processing the internal arrangements.

The key objective is to impart corporate values and enable business success through the stream of human resources that consists of job design, business ethics,employment cycle,talent management, and facilities management services.

WHAT YOU WILL DO-

• Key ownership in implementation of Business and located HR strategies within the process, team and adhere to company  policies/practices.

• Will be the single point of contact for employees and managers for employee related dimensions.

• Ensuring compliance, regulating audits,managing staff wellness.

• Make high-judgment recommendations in the absence of clear guidance from leadership and must have an uncompromising attitude to maintain the decorum of the professional environment.
• Identify the training resources to train the employees in the core functions by measuring the effectiveness of the training and validate the same through feedback and monthly review process with the help of the respective Team Leads and Manager of the Research Department.
• Monthly attrition analysis to track and address undesirable attrition.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven experience in HR and Admin roles.
• People Management skills
• Coaching, Listening, Analytical skills
• Good number orientation
• Strong functional skills in HR area of expertise, ability to resolve conflicts and build teams
• Excellent telephone, verbal, and written communication skill
• Sound knowledge of labor laws and practices.
• Excellent computer skills especially with MS-Office (Excel, PPT)

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 5 years of experience into the domain of Human Resource and Administration.
• Bachelor’s degree / Master’s degree in Human Resources or related field.

EMPLOYMENT TYPE: Full-Time

LOCATION: In-Office –Jaipur, India

SHIFT TIMINGS: 8pm to 5am IST (Night Shift) 

• Six days a week, second and fourth Saturdays off. 
• The concerned POC will be following the US Calendar.

Job description :

Functional a. Build client relationship

1. Manage Development and Delivery of technical solutions
2. Manage ways to work across departments including outsource partner
3. Deep dive into Technical integration, content ingestion & reporting of viewership & revenue numbers et.al.
4. Support and maintain technology development strategy
5. Aligning Solutions with architecture
6. Develop coding standards
7. Requirement understanding
8. Provide technical leadership and innovation across all aspects of technology development including Engineering, Bas, QAs, UI/UX etc.
9. Manage delivery teams which includes recruit hire, train, supervise, coach and mentor
10. Project Management Skills
11. Manage Deadlines
12. Manage Deliveries
13. Manage Customers
14. Multitasking
15. Reporting – Customers / ELT
16. Assist in talent acquisition
17. Applying Agile principles in delivery
18. Upto date with latest technology and innovation
19. Good communicator
20. Good understanding of CDN

1. Technical Documentation
2. Coding Best Practices a. Guidelines for Coding Best Practices
3. Cloud Best Practices

1. Tech. Stack Selection
2. Code Review
3. Regression, Functional and Automation QA
4. Caching technologies
5. Tech. Approval & Sign-Off
6. Site / App Performance a. Load & Performance testing
7. Automation testing
8. Code Coverage

1. Code walk-thru
2. System Upgrade
3. Effort Estimation
4. R&D
5. Technical Evaluation a. RFP technical evaluation

1. Deployment
2. Integration
3. Assist in resolving Technical Problems
4. Map Security & Compliance
5. Support Project Management
6. Support DevOps
7. Conducting Technical

• Coordinate with global hiring managers to identify staffing needs
• Determine selection criteria
• Source potential candidates through online channels (e.g. social platforms and professional networks)
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System
• Design job descriptions and interview questions that reflect each position’s requirements
• Lead employer branding initiatives
• Organize and attend job fairs and recruitment events
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates

• Proven work experience as a Talent Acquisition Specialist or similar role
• Familiarity with social media, resume databases, and professional networks (e.g. LinkedIn, Stack Overflow, and Github)
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Knowledge of Applicant Tracking Systems (ATSs)
• Excellent verbal and written communication skills
• A keen understanding of the differences between various roles within organizations

• Verbal and non-verbal communication.
• Listening skills.
• Assertiveness.

We work in a project based environment, so each project (research assignment) would not last for more than 3-4 weeks. Research assignments would primarily focus on B2B respondents/ prospects and the candidate will be required to call-up these respondents/prospects and convince them to participate in our research surveys further take them through the questionnaire and capture responses over the phone.

- Primarily will be involved in generating Leads over the phone with national and international respondents.

- Perform secondary research, and generate leads using various tools, directories and websites.

• Developing new user-facing features using React Native and React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of devices and browsers

What is required

• 1+ years of experience
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong experience in React Native and/or React JS and their core principles
• Ability to take ownership of code as well as the end to end functionality
• Experience with popular workflows (such as Flux or Redux)
• Experience with middleware for API calling( such as Saga or Thunk)
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, Yarn, NPM, etc.
• Familiarity