Sales Executive

At ZIZA Build, we’re on a mission to revolutionize the construction industry. This space is full of potential, and we’re bringing bold ideas, innovation, and technology to transform how things get done.

We’re now looking for a Business Development Executive to join our journey.

What’s the role about?

You’ll drive growth, build partnerships, and help us scale. We need someone who can:

🔹 Shape the company’s growth strategy alongside the founders.

🔹 Build key relationships in the construction industry from day one.

🔹 Be part of a journey full of creativity, collaboration, and ambition.

🔹 Identify and unlock new opportunities in the construction market.

🔹 Build strong relationships with clients and partners.

🔹 Develop strategies that drive revenue.

🔹 Thrive in a fast-paced startup environment where no two days are the same.

Who are we looking for?

✅ Proactive, results-driven, and love solving problems.

✅ Have experience in business development or sales.

✅ Passionate about startups, technology, and making a real impact.

✅ Bonus points if you know the construction industry—but not a dealbreaker.

What’s in it for you?

🌟 Unparalleled exposure to what it takes to build a company from scratch.

🌟 A unique opportunity to create valuable experience in strategy and leadership.

🌟 A role where your work truly matters—you’ll shape our growth and success.

🌟 Work closely with the founding team and gain first-hand insight into building a startup.

Let’s build something big together.

📢 We’re hiring NOW.

#Hiring #BusinessDevelopment #StartupJobs #ConstructionInnovation #JoinOurTeam

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Responsibilities:

• Assist with the execution of manual testing procedures to ensure the functionality, usability, and performance of software applications.
• Create and execute test cases based on project requirements and specifications.
• Document test results, defects, and issues encountered during testing.
• Work collaboratively with developers and other team members to troubleshoot and resolve issues.
• Participate in test plan and test case reviews to ensure thorough test coverage.
• Assist in the identification and implementation of process improvements to enhance the efficiency and effectiveness of the QA process.
• Support the QA team in various tasks and projects as needed.

Qualifications:

• Currently enrolled in a degree program in computer science, information technology, or related field.
• Strong interest in software testing and quality assurance.
• Basic understanding of software development lifecycle and testing methodologies.
• Excellent analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with testing tools and technologies is a plus.

Preferred Qualifications:

• Previous internship or coursework in software testing or quality assurance.
• Experience with bug tracking and test management tools, such as JIRA or TestRail.
• Basic understanding of programming languages such as Java, Python, or C#.
• Knowledge of automated testing tools and frameworks.

• Software Engineering
  • Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal guidance for a market leader in the logistics industry
  • Partner with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team
  • Research new technologies and tools that enable building the next generation of our services
  • Provide technology leadership to the team and foster engineering excellence
• Product Delivery
  • Partner with product managers to define and execute on the feature roadmap
  • Translate business requirements into scalable and extensible design
  • Coordinate with various cross functional teams on planning and execution
  • Maintaining automated build / test / deployment environments

• Software Engineering
  • Deep knowledge of one of the programming language they have experience in
  • Proficient in OOP and Design Patterns, experience with functional programming would be a plus
  • Data modelling experience in Relational Databases
  • Ability to design and implement low latency RESTful services
• Product Delivery
  • Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
  • Well versed in working with agile methodologies which includes phases such as design, development, code review, testing and release management
  • Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source code management tools
• Product Maintenance
  • Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks etc
  • Continuously refactor applications to ensure high quality design

position Summary

§  Title: UI Developer

§  Location: Bangalore

§  Type: Full Time

§  Qualifications: Bachelor’s/Master’s degree in computer science/Information Science

§  Experience: 4to 7 years

Development skills

§  Top-notch programming skills and in-depth knowledge of modern HTML/CSS, JavaScript

§  Hands-on experience in React JS, ECMAScript (ES5,ES6/above)

§  Experience in Unit and E2E test automation (preferably Jest &Cypress)

§  Knowledge of web components and different component patterns

§  Experience using a state management library (Redux, Context API)

§  A solid understanding of how web applications work including security, session management, performance, and best development practices

§  Adequate knowledge of Object-Oriented Programming and web application development

Methodologies

§  Git, Jenkins

§  Test driven development

Good to have

§  Very good at programming and debugging for cross- browser compatibility and accessibility code

§  Unit testing experience on tools such as chai, mocha, jasmine

§  Reusable components development that can be used across web/ mobile applications.

§  Build tools such as webpack, grunt, gulp, babel

Other skills

§  Collaborate with business partners to gather requirements, implement new functionality, and drive continuous improvements

§  Excellent written, communication & presentation skills

§  Strong analytical skills and enjoys solving complex technical problems.

§  Participate in all phases of software life cycle including architecture, technical design, implement, test, and launch

§  You enjoy wearing multiple hats and roles, and titles are not important to you.

§  You enjoy doing it right first time and utilize tools & techniques to constantly excel in what you work to deliver it on time.

§  You are comfortable working under strict confidentiality agreements and often behind the-scenes.

§  You are self-organized and manage time and resources well.

§  Work independently and as part of a team

§  You are constantly growing your own knowledge, and helping to grow the knowledge of others

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

Job Description:

Candidate should ideally be a B.E/B.Tech graduate with around 3 to 5 years of experience, with core T-SQL scripting , performance tuning, SSIS, NOSQL skills. The current role requires a core T-SQL , NoSQL and SSIS developer. The SQL Developer will be responsible for:

• Creating & designing database and all database objects such as tables, views, StoredProcedures, functions etc.
• Writing and troubleshooting simple to complex SQL scripts, stored procedures, views, functions, etc. as per the requirement.
• Troubleshooting and fixing all performance issues with respect to databases (objects & scripts).
• SQL Query tuning and performance tuning.
• Develop/migrate existing scripts to SSIS.
• Maintaining referential integrity, domain integrity and column integrity by using the available options such as constraints, etc.
• Maintaining database objects (like tables, views,Stored Procedures) performance by following the tuning tips like normalization, indexes, etc.
• Importing and exporting the data from different sources using tools, writing required scripts.
• Works closely with other members of the team to accomplish the projects.
• Assists project teams to design and develop core business components utilizing  industry-accepted analysis and design standards.
• Provides and/or assists with, project management and project leadership.
• Create and maintain documentation for all the projects.
• Working with NOSQL databases (Mostly on MongoDB) .

PRIMARY SKILLS: 

TSQL, SQL, NoSQL, Performance Tuning, SSIS, Import & Export of data from different data sources and from different formats.

SECONDARY SKILLS:

Database Administration

REQUIRED SKILLS:

• 3+ years of professional experience in working with MSSQL Server 2008 and above.
• 3+ years of professional experience in writing TSQL scripts.
• Thorough experience in SQL query tuning and performance tuning.
• Experience in developing and maintaining SSIS packages.
• Experience in working with NoSQL databases. MongoDB would be preferable.
• Fluent knowledge of MSSQL server DBA.
• Should be a good team player and should possess good attitude and work ethics.
• Should possess excellent communication and written skills.

PREFERRED SKILLS:

• MSSQL DBA.
• SSIS.
• NOSQL, MongoDB

Job Location- DEHRADUN

Experience of using .NET Core framework.

·   Web development experience in HTML5, http://asp.net/">ASP.NET, C#, .NET Core, CSS3, JavaScript, Angular 2+.

·   Good experience in MVC/ Web API/ Web services.

·   Good experience in Entity framework, SQL server (Writing Complex Queries, Store Proc.) and reporting.

·   Object Oriented Programming, Design Patterns, Solid Design Principle (Mandatory For 4+ Experience).

·   Familiar with version control/ development tools such as GIT,CI/CD, Subversion, Bitbucket, TFS, Hudson, Bamboo or equivalents.

·   Agile/ Scrum development on complex applications/ products across distributed teams. Use of Jira/ Ace/ Trello (or similar tools) is essential.

·   Good exposure of client communication (voice & text chat through Skype).

·   Strong analytical skills.