Data Analyst

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client is actively seeking a Conversational AI Engineer with deep hands-on experience in Google Contact Center AI (CCAI) to join a high-impact digital transformation project via a GCP Premier Partner. As part of a staff augmentation model, you will be embedded within the client’s technology or contact center innovation team, delivering scalable virtual agent solutions that improve customer experience, agent productivity, and call deflection.

Key Responsibilities:

• Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels.
• Integrate virtual agents with client systems and platforms (e.g., Genesys, Twilio, NICE CXone, Salesforce).
• Develop fulfillment logic using Google Cloud Functions, Cloud Run, and backend integrations (via REST APIs and webhooks).
• Collaborate with stakeholders to define intent models, entity schemas, and user flows.
• Implement Agent Assist and CCAI Insights to augment live agent productivity.
• Leverage Google Cloud tools including Pub/Sub, Logging, and BigQuery to support and monitor the solution.
• Support tuning, regression testing, and enhancement of NLP performance using live utterance data.
• Ensure adherence to enterprise security and compliance requirements.

Required Skills & Qualifications:

• 3+ years developing conversational AI experiences, including at least 1–2 years with Google Dialogflow CX or ES.
• Solid experience across GCP services (Functions, Cloud Run, IAM, BigQuery, etc.).
• Strong skills in Python or Node.js for webhook fulfillment and backend logic.
• Knowledge of NLU/NLP modeling, training, and performance tuning.
• Prior experience working in client-facing or embedded roles via consulting or staff augmentation.
• Ability to communicate effectively with technical and business stakeholders.

Nice to Have:

• Hands-on experience with Agent Assist, CCAI Insights, or third-party CCaaS tools (Genesys, Twilio Flex, NICE CXone).
• Familiarity with Vertex AI, AutoML, or other GCP ML services.
• Experience in regulated industries (healthcare, finance, insurance, etc.).
• Google Cloud certification in Cloud Developer or CCAI Engineer.

• Write clean, scalable code using .NET programming languages.
• Developing the web based software using computer programming languages such as Asp.net, Sql Server, MVC, C# & Entity framework.
• Revise, update, re-factor and debug code.
• Participate as a team member in all phases of S/W lifecycle, including the analysis and design of S/W systems.
• Participate in integrated testing of product/ package.
• Deploying applications on client server.
• Making changes to existing web applications according to the feedback received from the end users or clients.
• Design and develop REST API’s using ASP.NET/C#.

About HighLevel

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Customers

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. About the

Team

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role

● You will lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.

● You will architect, develop, and optimize scalable solutions using Google Cloud Platform services (or equivalent platforms like AWS), including Pub/Sub, Cloud Tasks, GKE (Kubernetes), and autoscaling mechanisms.

● You will also drive frontend development initiatives using Vue or React, focusing on performance optimization and, if applicable, module federation.

● You will design and optimize database structures and queries, focusing on MongoDB and Firestore, to ensure high performance and scalability.

● You will build and scale platform infrastructure in dynamic, fast-paced environments, ensuring reliability, security, and cost-effectiveness.

● You will collaborate with cross-functional teams to define technical requirements and deliver impactful solutions.

● You will solve complex technical problems, especially under pressure, with a methodical and analytical approach.

● You will stay updated on industry trends and best practices, integrating them into the team's workflows and architectures. Required

Qualifications

● 5+ years of experience in software engineering, with at least 1 year in a leadership role.

● Expertise in Google Cloud Platform services (or equivalent), including hands-on experience with Pub/Sub, Cloud Tasks, Kubernetes (GKE), and autoscaling strategies.

● Strong proficiency in modern frontend frameworks like Vue or React, with a deep understanding of frontend optimization techniques; knowledge of module federation is a plus.

● Advanced knowledge of databases, particularly MongoDB and Firestore, with proven experience in performance optimization.

● Demonstrated success in building and scaling platform infrastructure in high-growth or fast-paced environments.

● Strong analytical and problem-solving skills, with the ability to perform effectively under pressure.

● Comprehensive understanding of system architecture and cloud practices.

● Excellent communication and leadership skills, with a track record of mentoring and developing engineering teams.

1. Conduct outbound calls to prospective customers to promote products and services.
2. Identify customer needs and provide appropriate solutions or product recommendations.
3. Maintain detailed records of calls and customer interactions in the CRM system.
4. Achieve or exceed monthly sales targets and performance metrics.
5. Stay updated with product knowledge and industry trends to effectively engage with customers.

ompany : Barcadly Services (www.barcadlyservices.com)

Job Description: Social Media Management (SMM+Content writer)

About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Sheri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Position Overview:

We are seeking a dynamic and enthusiastic Social Media Management Intern to join our team. The ideal candidate is passionate about social media, digital marketing, and has a creative flair. This internship provides an excellent opportunity to gain hands-on experience in social media management, content creation, and community engagement.

Responsibilities:

· Content Creation: Assist in developing engaging and creative content for various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.

· Social Media Scheduling: Schedule and publish content on social media channels using social media management tools. Monitor and analyze the performance of posts and suggest improvements based on analytics.

· Community Engagement: Respond to comments, messages, and mentions on social media platforms to foster community engagement .Identify and engage with influencers, partners, and followers to build brand awareness.

· Research and Trends: up-to-date with industry trends, social media algorithms, and emerging platforms. Provide insights and recommendations for optimizing social media strategies based on industry best practices.

· Analytics and Reporting: Assist in tracking key social media metrics using analytics tools. Compile regular reports summarizing social media performance and suggest areas for improvement.

· Campaign Support: Support the planning and execution of social media campaigns, contests, and promotions. Collaborate with cross-functional teams to ensure seamless integration of campaigns across various channels.

Qualifications:

· Currently enrolled in a relevant undergraduate or graduate program (Marketing, Communications, Digital Media, or related field).

· Strong written and verbal communication skills.

· Familiarity with major social media platforms.

· Creative thinking and ability to generate innovative ideas.

· Basic understanding of social media analytics.

· Ability to work independently and as part of a team.

· Basic graphic design skills are a plus.

Why join Us?

-Exciting projects

-collaborative work environment.

-opportunities for Career growth.

As a Tech Lead I (Backend) at Gocomet, you will be pivotal in driving backend development initiatives. Your role will involve leading the design and implementation of robust backend systems, ensuring high performance and responsiveness to requests from the front-end.

You will work closely with other team leads and departments to define and meet the technical and business requirements.

Roles and Responsibilities:

• Backend vision & ownership: Architect and implement scalable and efficient backend solutions, contributing significantly to the design and overall architecture, keeping in mind a long term vision of the product & scale.
• Optimize Performance: Focus on optimizing the application for maximum speed and scalability, including database optimization, effective caching strategies, improving code health, code design & refactoring, etc.
• Technical Innovation: Suggest innovative solutions wherever required for problems related to new product requirements & scale related issues. Stay abreast of emerging backend technologies and trends, advocating and leading the adoption of technologies that will give a competitive edge to our products.
• Mentor and Guide: Provide mentorship and guidance to backend development team members, ensuring the dissemination of best practices and efficient use of technology stacks. Take ownership of hiring & building a high quality backend team.
• Quality Assurance: Uphold high standards in code quality, including rigorous code review processes, and ensure adherence to industry best practices in backend development.

Experience & Skills:

• Backend Expertise: 4-6 years of experience in backend development, with a deep understanding of server-side logic, architecture design & handling scalability issues.
• Cloud & DevOps exposure: Experience with Cloud (GCP or AWS) with a deep understanding of different services, resources utilisations, CI/CD pipelines, Observability tools (Sentry, New Relic / Datadog, etc.) and an ability to debug infra related issues.
• Strong Technical Skills: Strong expertise in a Backend development framework (preferably Ruby on Rails but not mandatory), SQL & NoSQL database technologies.

(like Postgresql and MongoDB), Caching (Redis), Async job frameworks (like Sidekiq), etc.

• Problem-Solving Ability: Strong analytical and problem-solving skills, research ability with a proven track record of delivering high-quality software solutions.
• Leadership Skills: Demonstrated experience in mentoring backend development teams and taking complete tech ownership.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate technical challenges and solutions to both technical and non-technical team members.
• Continuous Learning: A commitment to continuous learning and staying current with the latest backend development trends and technologies.

Benefits:

• Collaborative and innovative work environment.
• Dynamic & high-performing team that thrives in a fast-paced environment.
• Opportunities for professional growth and development.
• Cutting-edge technology stack and tools.
• Make a significant impact on our products and the user experience.
• Join a team of passionate, creative, and driven individuals.
• 5 Days working.
• Flexible Working Hours.
• Experience good work culture with regular fun activities.
• Health medical insurance coverage with Family, etc.

Job Location: Bangalore

Why Gocomet?

GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality.

We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief.

Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values.

We're an equal-opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.

We are hiring for multiple positions.

For any queries, feel free to write to Know more about us:

https://www.youtube.com/watch?v=YxGt9ZCkaA8 https://youtu.be/jv9cAsgenSE https://www.youtube.com/watch?v=Er0dHqxaaXc https://youtu.be/0ql1eCVhiWA

About the Role:

As a part of the Tech team, you will be involved in solving technical challenges, working with modern databases and systems, design and architecture of components/services, and handling highly critical secure data.

Responsibilities:

• You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
• Understand the way current users interact with the chatbot and how to optimize the existing content.
• WazirX being a financial product, you’ll be involved in building tools to make our user’s data more secure.
• You will be working on blockchain technologies
• You will help maintain code quality and organization.
• We expect you to learn about new software technologies, and proactively look for ways to make WazirX better.

You'll be a good fit if:

• You’ve got 3 to 6 years of development experience.
• You’re an expert in writing background tasks, test-driven development.
• You’re an expert in Golang 
• You’re good at understanding and implementing multithreaded environments to improve the speed of the execution
• You enjoy collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• You’re committed to quality, and your code solves more problems than it creates ;)

As a Product Growth Intern with a focus on User Engagement, you will play a crucial role in connecting with our user base to gather valuable insights. Your primary responsibility will be reaching out to users, arranging meetings, and conducting discussions to deeply understand their experiences, issues, and needs. These insights will directly contribute to our product development and growth strategies.

• Proactively reach out to users through various channels to arrange meetings or interviews.
• Conduct user interviews and meetings to gather feedback on their experiences, issues, and needs regarding our product.
• Analyze user feedback to identify common trends and areas for improvement.
• Collaborate with the product management team to translate user insights into actionable product strategies.
• Assist in developing and maintaining a user feedback loop to continually engage with our user community.
• Support the creation of user personas and journey maps to better understand and address user needs.
• Work with cross-functional teams including marketing, sales, and engineering to implement user-centered growth initiatives.
• Prepare and present reports on user feedback and insights, and their implications for product growth.

What We Offer:

• Hands-on experience in user research and direct user engagement.
• More than Industry standard Stipends
• Opportunity to contribute significantly to the product development process.
• Exposure to a dynamic and fast-paced startup environment.
• Mentorship from experienced professionals in product management and user research.
• A learning-focused environment where your insights will be valued and acted upon.

Job Requirements :

- Should have experience in supporting the application and infrastructure 24x7.

- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)

- Good experience on Java/j2EE application supporting and AWS infra supporting.

- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.

- Respond quickly and effectively to production issues, troubleshooting solutions, and
taking responsibility for seeing those solutions through resolution.

- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.

- Strong knowledge of Linux/Unix operating system.

- Good knowledge of scripting languages like Shell, Python.

- Good Knowledge of Databases like Mongo, Mysql, SQL Server.

- Respond to alerts and take corrective action to ensure the high availability of our
production environments and participate in an after-hours on-call rotation.

- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus

- Strong verbal and written communications skills are a must

- Must have production support experience as the requirement is 24X7X365 production support.

A South DELHI based NGO, Wishes and Blessings urgently requires an experienced FULL TIME Social Media Manager( strategy/ content/growth ) (based in Delhi)

KRA
1)Developing and Implementing social media strategy

2) Handling all media handles ( Twitter/ Facebook/ instagram/LinkedIn/YouTube)

3)Writing content for social media (captions/ hashtags)

3) Influencer marketing

4) Collaborations and contests

We are seeking a high performing and motivated individual to join our team in Delhi. The requirements are as follows:

* Bachelor’s degree.

* 2+ years of experience in working as a Social media manager (Working in a non-profit setup preferable

* Excellent command over written and spoken English.

* Ability to make reels/ stories

* Ability to work alone and stay motivated as well as work well in a team set-up.

* Excellent management skills.

Salary 30,000-35000 per month depending upon experience and knowledge

Pls note Agencies are NOT eligible to apply.

Job Type: Full-time DELHI BASED

Job Type: Full-time