- Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
- Designing the visual identity of digital products.
- Implementing strategy of typography, iconography, colors, layout
- Creating responsive design comps on the basis of wireframes
- Asking smart questions, taking risks and championing new ideas
- Bringing expert opinion on best-practices, patterns and trends
- Translating high-level explicit and latent requirements into functional user interfaces
- Presenting designs and articulating design decisions
- Communicating design rationale and maintaining consistency throughout the project
- Executing designs as a part of software development teams
- Strive to make your work intuitive, compelling and a delight to see.
- Be a self-motivated team player with a positive, solution-oriented attitude
- Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
- Be open to receiving feedback and constructive criticism.
- Excellent verbal, written, and visual communication skills
- Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
- A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
- Experience in Education Technology would be great
About Zeus Learning
Zeus Learning is a learning technology solutions provider that focuses on the North American and European educational markets, working with several organizations, from the largest publishers to small nonprofits, over the last 19 years. At Zeus Learning, we leverage leading-edge technology and inclusive design to transform the way learning experiences are created.
Our team of 300+ understands the rigorous demands of the changing educational landscape. We believe that a solution is out there and that by keeping focused on the people we’re designing for and asking the right questions, we’ll get there together. Our line of products and services include Learning Management Systems, Assessment Management & TEI Systems, Software Skills Simulation Systems, Virtual Classrooms, Learning Portals and Websites, Mobile Apps, as well as interactive content such as learning games and explorations.
Similar jobs
Expert FIORI / UI5 programmer
THIS IS A CONTRACT JOB (FREELANCE OPPORTUNITY)
· Able to configure and customize standard S/4 Hana FIORI apps (Transactional, Factsheets. Analytical),
· Has worked on Over View Pages and creating Analytical Fiori Apps
· Customize Existing Custom Developed UI5 Applications
· Working with the Standard FIORI app and their Enhancements
· Able to work with ECC/S4 as a backend using Restful services
· Strong Communication and presentation skills as will be required to work closely with CXOs on their reporting requirements.
· Able to Work closely with the ABAP team to design and build backend services.
You will be responsible for:
1) Defining the technical specifications and architecture along with overall technical product infrastructure.
2) Provide creative and unique solutions to accommodate for the versatility and customizations during product development.
3)The role would expect you to code and/or conduct code reviews so experience in Django or similar languages would be useful.
4) Managing a team of engineers and developers; ensuring quality is met at every process of the development and deployment phases.
5) Recruitment and building a team of a good mix of talent would be necessary.
6) Managing AWS servers to track/monitor/optimize resource utilization and upgrade servers when necessary.
7) Extensive engineering expertise in the areas of tooling, specifications, product maintenance, budgeting and software products.
8) Ability to understand and collaborate on complete product lifecycle from concept to execution.
9) Implementation of new technologies to optimize product quality and usage.
Current Tech Stack:
The application is currently a fully responsive Web Application built on Django and Django REST API Framework along with AngularJS. It's a fully functional API hosted on AWS servers.
*hands on exp on 2012 R2/R3
*SSRS reporting
*application integration framework
*X++,X++ advanced
*Knowledge of .net and D365 will be added advantage
Position: Call Quality Analyst
Monitoring Calls:
Listen to recorded or live calls between customer service representatives and customers.
Evaluate the call based on predefined quality metrics and guidelines.
Quality Assessment:
- Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
- Feedback and Coaching:
- Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
- Offer coaching and training to help agents enhance their skills and meet quality standards.
- Reporting and Documentation:
- Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
- Generate regular reports on individual and team performance for management review.
- Root Cause Analysis:
- Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve
- Compliance and Policy Adherence:
- Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
- Process Improvement:
- Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
- Training and Development Support:
- Assist in the development and delivery of training materials and programs for call center agents.
- Conduct refresher training sessions on specific skills or areas identified for improvement.
- Quality Assurance Metrics:
- Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
- Monitor and analyze performance metrics to ensure they align with organizational goals.
- Stakeholder Communication:
- Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.
Qualifications:
- Minimum 2 years of experience as a Call Quality Analyst.
- Previous experience in a call center or customer service role is often preferred.
- Strong analytical skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using call monitoring software and tools.
- Knowledge of industry-specific regulations and compliance standards (if applicable).
Responsibilities:
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Responsible for the product development and maintenance
- Analyze and resolve performance bottlenecks
Requirements:
- A self-motivated, multi-tasker, and demonstrated team-player.
- 3+ Years of experience in Web Application Development
- Should excel in working with large-scale applications and frameworks
- Expert in Programming using Angular 8/10/11, Web API
- Should have knowledge in Relational and Non-Relational databases (NO SQL).
- Strong knowledge of SDLC methodologies – Agile/Scrum
- Very good development skills in front end technologies/javascript libraries like angular etc.
- Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
- Good understanding of Web Security Concepts
The present role is a Data engineer role for Crewscale– Toplyne Collaboration.
Crewscale is exclusive partner of Toplyne.
About Crewscale:
Crewscale is a premium technology company focusing on helping companies building world
class scalable products. We are a product based start-up having a code assessment platform
which is being used top technology disrupters across the world.
Crewscale works with premium product companies (Indian and International) like - Swiggy,
ShareChat Grab, Capillary, Uber, Workspan, Ovo and many more. We are responsible for
managing infrastructure for Swiggy as well.
We focus on building only world class tech product and our USP is building technology can
handle scale from 1 million to 1 billion hits.
We invite candidates who have a zeal to develop world class products to come and work with us.
Toplyne
Who are we? 👋
Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.
Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.
What will you get to work on? 🏗️
-
Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.
-
Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.
-
Perform data analysis required to solve data related issues and assist in the resolution of data issues.
-
Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.
What do we expect from you? 🙌🏻
-
3-6 years of relevant work experience in a Data Engineering role.
-
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
-
Experience building and optimising data pipelines, architectures and data sets.
-
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
-
Strong analytic skills related to working with unstructured datasets.
-
Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.
We are creating one of the strongest tech companies and are working extensively on cutting edge technologies.
Clojure Kotlin Scala R F# Node.js React Native ML Kafka Apache Spark DevOps React Vue.js
What We Look For
Bring in a "can-do" attitude.
Passion towards technology and software engineering - blogging, open-source, pet projects, conference talks
Participate in a highly fluid environment applying agile software development principles
Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
Work with customers to bring an end to end perspective of the problem
Ability to ask the right questions and communicate your ideas with clarity
Ability to collaborate with various stakeholders and take complete ownership
Participate actively in building one of the strongest technology organizations.
As a Software Engineer :
Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun)
Eager in learning new concepts, technologies and be productive in a short time
Convert a raw idea into usable real-life software products
Good understanding and working knowledge of technologies worked
Demonstrate good problem-solving skills
Write modular, readable, and maintainable code
Own and be able to manage a small to medium-sized project
Demonstrate the ability to guide and coach a new team member or fresher.
Responsibilities:
- Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
- Developers should be team player or should work individually when required.
- Developer should work parallel to backend developers.
- 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Good understanding of APIs and how to use them to get the work done fast.
- Proficiency in writing clean and optimized code.
- Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
- Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
- Knowledge of ReactJs/VueJs & Python will be a plus
ERAINTERFACES | Leading WordPress - LMS - Chatbot Providers in India We are into Website, Application, Artificial Intelligence Developers in India, (LMS) Learning Management System, Chatbot, Alumni Software Providers.
visit us at : https://erainterfaces.com/