Call Centre Executive- Feed

Job Description:

• Candidate must be able to do proper analysis of requirements, support of the design, development of the code, testing, debugging, deployment, and maintenance of those programs and interfaces.

• The candidate should be able to work under general directions; typically reports to a team Lead or supervisor/manager.

• Candidate should have practical experience in supporting production issues and providing timely support/assistance.

• Candidate must be available during Business hours, support times, 9AM-6PM-EST to support in-coming Production support Bugs/issues.

• Candidate must be available to do for Production Releases activities during corporate Release timings -which occur monthly on Sundays from 9AM-11AM-EST.

• Candidate must be able to do proper analysis of requirements, support of the design, development of the code, testing, debugging, deployment, and maintenance of those programs and interfaces. Documentation of the work is essential

• Participation in most aspects of programming and application development, including file design, update, storage, and retrieval.

• Modify existing application code or interfaces or build new application components from detailed requirements.

• Formulate concepts, define system scope and technical objectives based on user needs (requires very good written and verbal communication skills, ability to easily grasp business concepts, and possesses skills to build a vision)

• Enhance processes to resolve operational problems and add new functions taking into consideration schedule, resource constraints, process complexity, dependencies, assumptions and application structure

• Ability to maintain the developed solution on an on-going basis is essential

Minimum 6 - 9 years of experience

• Bachelor's degree in computer sciences or information system management required.

• Experience in financial services or captive auto finance companies is a strong plus.

• Ability to integrate with large teams, demonstrating strong verbal and written communication skills.

• Application development experience in large-scale enterprise environments is essential

• Problem-solving skills and critical thinking are essential to effectively conduct the required tasks.

• Ability to work in a fast-paced environment, multi-tasking

• Self-motivated and able to work autonomously when necessary

Intermediate to expert knowledge required in the following areas:

• System development lifecycle, processes and methodologies.

• Good understanding and hands on knowledge in building applications with microservices architecture.

• Ability to understand and communicate/translate code change requirement needed to team and Business.

• Experience with Testing methods, including creating SIT unit and integration testing (Jenkins/Bamboo/JUnit, JMock, Karma Jasmine).

Good to have Skills Experience in the following:

• UNIX (AIX).

• UNIX Scripting.

• XML, XPath, XSLT, DOM/SAX Parser.

• WebSphere, WSAD, MQ Series.

• TOMCAT, JBOSS.

• FTP/SFTP.

• Azure cloud Services.

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

Position Name: TA Specialist

Experience     : Min. 2+ Yrs

CTC                  : As per company standards.

We are looking for a passionate and high-energy Talent Acquisition Specialist who thrives in a fast-paced startup ecosystem. The ideal candidate brings hands-on experience hiring across IT and non-IT roles, loves solving hiring challenges creatively, and enjoys working closely with dynamic business teams to build a world-class team.

If you are someone who wants to grow fast, experiment, and own end-to-end hiring, this role is for you.

EXCITED ABOUT YOUR TASKS?

●     Manage end-to-end recruitment lifecycle – sourcing, screening, interviewing, and closing candidates across tech and non-tech functions.

●     Partner with hiring managers to understand role requirements and design effective hiring strategies.

●     Use LinkedIn, job portals, referrals, communities, and social platforms to attract the best talent.

●     Write engaging JD and social hiring content that reflects our startup culture.

●     Conduct initial screening interviews to assess skills, attitude, and culture fit.

●     Maintain and update candidate pipelines and dashboards using ATS or spreadsheets.

●     Coordinate interviews, feedback loops, and offer rollouts smoothly and quickly.

●     Support employer branding initiatives and help create a positive candidate experience.

●     Work flexibly with changing priorities, tight timelines, and weekend drives when needed.

●     Stay up-to-date with market trends, compensation benchmarks, and sourcing best practices.

WHAT WILL YOU NEED TO SUCCEED?

●     1–3 years of experience in recruitment / TA, preferably in a startup or fast-moving environment.

●     Experience hiring for both IT (developers, engineers, PMs) and non-IT roles (marketing, operations, HR, finance, etc.).

●     Excellent communication, interpersonal, and coordination skills.

●     Fast learner who can adapt quickly to evolving business needs.

●     Confident, proactive, and target-driven with a “get-things-done” attitude.

●     Comfortable with flexible working hours and ownership of outcomes.

●     Prior experience using LinkedIn Recruiter, Naukri, or ATS tools is an advantage.

●     Graduate/Postgraduate in HR, Business Administration, or related field (preferred but not mandatory).

●     Passionate about connecting the right people to the right roles.

●     Self-motivated and thrives in ambiguity.

●     Balances speed with quality.

●     Team player with a positive and empathetic approach.

1.       Core Responsibilities

·      Building feasible solutions/applications for our clients – this includes developing bots using Automation Anywhere new cloud-based platform A360, assisting in the design and development of Automation TaskBots to automate Business Processing involving various technologies including Web & Windows applications, Database, Image Recognition (OCR), PDF Integration, API, and Web Services

2.       Experience Requirements

·      5 plus years of Software Development experience in any RPA tool. Preferably Automation Anywhere

·      Providing guiding and training for customers around the application best practices

·      Assist with guidance for the application environment and helping to troubleshoot if necessary

·      Understand the technological pain areas of prospective customers and helping create a Proof of Concept that aligns to their needs and budget

·      Knowledge Requirements

·      Experience with Automation Anywhere, or related robotic process automation software

·      Programming or development experience (Java, .Net, C#, Visual Basic, VB.net, R, etc.)

·      Scripting knowledge or experience (Python, Perl, VB Script, Shell script, PowerShell, etc.)

·      Experience creating macros

·      Ability to understand and create business process workflow diagrams or procedural documentation

·      Understanding of SDLC, Waterfall, and Agile Development Methodologies

·      Exposure to performance measurement and continuous improvement methodologies

·      Strong problem solving and troubleshooting skills

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• You will responsible to provide oversight, accountability, and leadership for technical decisions
• You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.

Skills:

• At least 6 years years experience building React webapps
• Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Excellent command over HTML5, CSS, Javascript & React, Redux
• Familiarity with Version Control tools such as Git
• Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Who We Are:

Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.

At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.

Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.

We are Looking For:

As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.

This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.

What You Will Do

• No day is the same - you will create technical designs that support varying client requirements.
• You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
• Write code that passes unit tests and withstands an agile and test-driven development environment.
• Leverage your skills in industry standard tools to deliver weekly code releases.
• You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.

Who You Are

Requirements

• You can build products from scratch.
• You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
• You are fluent in these languages - PHP, Javascript, NodeJS
• You have Strong knowledge of Ui and UX

• You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
• You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
• You are comfortable to use any of the web services (REST/ SOAP/ XML)
• You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal  and Joomla
• You preferably have experience in working with GIT, SVN or similar SCM tools
• You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
• You are comfortable working up and down the stack.
• You can convert ideas into designs and build them out

Seniority Level

Mid-level 2-4 Years of Experience

CTC : 3 – 6 LPA