Call Centre Executive- Feed

at BMR Groups

Call Centre Executive- Feed

BMR Groups

Company

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Call Centre Executive- Feed

at BMR Groups

Posted by Vidhya krishanan

1 - 3 yrs

₹2L - ₹3L / yr

Chennai

Skills

Customer Relationship Management (CRM)

Voice processing

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
Assist in order placement, follow-ups, and delivery coordination.
Record and maintain customer interaction logs in the CRM system.
Provide basic technical guidance on shrimp feed usage as trained by the technical team.
Coordinate with the field sales and logistics teams to ensure smooth customer service.
Escalate unresolved queries to the concerned departments.

Requirements:

1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
Strong communication skills in Hindi or Bengali and basic English.
Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
Good computer skills – MS Office, CRM, data entry.
Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

Experience working with rural/agricultural customers is an advantage.
Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

Key Responsibilities:

Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
Assist in order placement, follow-ups, and delivery coordination.
Record and maintain customer interaction logs in the CRM system.
Provide basic technical guidance on shrimp feed usage as trained by the technical team.
Coordinate with the field sales and logistics teams to ensure smooth customer service.
Escalate unresolved queries to the concerned departments.

Requirements:

1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
Strong communication skills in Hindi or Bengali and basic English.
Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
Good computer skills – MS Office, CRM, data entry.
Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

Experience working with rural/agricultural customers is an advantage.
Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

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About BMR Groups

Founded :

2014

Type :

Products & Services

Size :

1000-5000

Stage :

Profitable

About

BMR INDUSTRIES Dr. BEEDA MASTHAN RAO Founding Chairman and Managing Director, BMR Group Father of Vannamei in India Dr. B. Masthan Rao, the founding chairman of BMR GROUP of industries is a man of humble beginnings. Fondly known as BMR, Mr. Rao began his seafood journey in 1991 in his hometown, Iskapalli with "Seed Culture". Today, almost 30 years later, the group has expanded into a conglomerate of Multiple Seed Hatcheries, Shrimp processing facilities, Feed manufacturing facilities and Exports to major international cities. BMR Group established India's First Broodstock Multiplication Center in the year 2019. BMR group is known to be one of the most respected and sought-after groups in the seafood industry. Mr. Rao is popularly known as the "Father of Vannamei Farming in India" for pioneering the use of Penaeus Vannamei in 2004. From being the first individual who introduced India to a new species called "L.Vannamei" to establishing India's first ever Broodstock Multiplication Center, Mr. Rao's contributions to the Indian Seafood industry have changed the face of the industry. His contributions introduced the rural aquaculture farmers to international markets opening more revenus for the industry that led to a meteoric rise in India's shrimp production. BMR attributes its success to their ability to update themselves with the ever-growing trends in the industry, its prestigious clientele and their ever-committed workforce. BMR Group's business plan and success mantra has remained the same – "QUALITY".

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Experience with mobile development (native or hybrid)
Experience with interface building frameworks (React, Angular, Vue etc)
Experience with Node.JS, Express Framework and GraphQL
Experience with SQL and NoSQL databases

Machine Learning Engineer

at CloudMoyo

3 recruiters

Posted by Sarabjeet Singh

Pune

10 - 16 yrs

₹10L - ₹20L / yr

Machine Learning (ML)

Python

Artificial Intelligence (AI)

Deep Learning

Natural Language Processing (NLP)

+3 more

Job Description:

Roles & Responsibilities:

· You will be involved in every part of the project lifecycle, right from identifying the business problem and proposing a solution, to data collection, cleaning, and preprocessing, to training and optimizing ML/DL models and deploying them to production.

· You will often be required to design and execute proof-of-concept projects that can demonstrate business value and build confidence with CloudMoyo’s clients.

· You will be involved in designing and delivering data visualizations that utilize the ML models to generate insights and intuitively deliver business value to CXOs.

Desired Skill Set:

· Candidates should have strong Python coding skills and be comfortable working with various ML/DL frameworks and libraries.

· Hands-on skills and industry experience in one or more of the following areas is necessary:

1) Deep Learning (CNNs/RNNs, Reinforcement Learning, VAEs/GANs)

2) Machine Learning (Regression, Random Forests, SVMs, K-means, ensemble methods)

3) Natural Language Processing

4) Graph Databases (Neo4j, Apache Giraph)

5) Azure Bot Service

6) Azure ML Studio / Azure Cognitive Services

7) Log Analytics with NLP/ML/DL

· Previous experience with data visualization, C# or Azure Cloud platform and services will be a plus.

· Candidates should have excellent communication skills and be highly technical, with the ability to discuss ideas at any level from executive to developer.

· Creative problem-solving, unconventional approaches and a hacker mindset is highly desired.

Job Description:

Roles & Responsibilities:

· You will often be required to design and execute proof-of-concept projects that can demonstrate business value and build confidence with CloudMoyo’s clients.

· You will be involved in designing and delivering data visualizations that utilize the ML models to generate insights and intuitively deliver business value to CXOs.

Desired Skill Set:

· Candidates should have strong Python coding skills and be comfortable working with various ML/DL frameworks and libraries.

· Hands-on skills and industry experience in one or more of the following areas is necessary:

1) Deep Learning (CNNs/RNNs, Reinforcement Learning, VAEs/GANs)

2) Machine Learning (Regression, Random Forests, SVMs, K-means, ensemble methods)

3) Natural Language Processing

4) Graph Databases (Neo4j, Apache Giraph)

5) Azure Bot Service

6) Azure ML Studio / Azure Cognitive Services

7) Log Analytics with NLP/ML/DL

· Previous experience with data visualization, C# or Azure Cloud platform and services will be a plus.

· Candidates should have excellent communication skills and be highly technical, with the ability to discuss ideas at any level from executive to developer.

· Creative problem-solving, unconventional approaches and a hacker mindset is highly desired.

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