Call Centre Executive- Feed

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Sales Telecaller

📍 Location: Changodar, Ahmedabad

💼 Experience: 1–2 Years

💰 Salary: ₹15,000 – ₹30,000/month + Performance Incentives

🕐 Employment Type: Full-time

🏢 Work Mode: Work From Office

About the Role

We are looking for a confident and energetic Sales Telecaller to connect with potential customers, generate qualified leads, and manage regular follow-ups.

The ideal candidate should be fluent in Gujarati, Hindi, and English, have strong communication and persuasion skills, and be comfortable handling Indian customers over phone calls.

Key Responsibilities

• Make outbound calls to potential customers.
• Generate, qualify, and follow up on sales leads.
• Explain company products and services to customers.
• Schedule meetings and demos for the sales team.
• Maintain regular communication with prospects.
• Handle customer queries professionally.
• Maintain call records and update CRM/Excel/Google Sheets.
• Build and maintain strong customer relationships.
• Achieve daily and monthly calling, lead generation, and sales targets.

Required Skills

• Excellent communication skills in Gujarati, Hindi, and English.
• 1–2 years of experience in Telecalling, Inside Sales, or Sales.
• Strong persuasion and negotiation skills.
• Good follow-up and customer relationship management skills.
• Basic knowledge of MS Excel, Google Sheets, or CRM software.
• Positive, confident, and target-oriented attitude.

Preferred Experience

• Lead Generation
• Cold Calling
• B2B/B2C Sales
• Customer Handling
• Sales Follow-up
• CRM Management
• Appointment/Demo Scheduling

Who Can Apply?

• Graduates from any discipline.
• Candidates with 1–2 years of Telecalling/Sales experience.
• Candidates fluent in Gujarati, Hindi, and English.
• Candidates willing to work from the Changodar, Ahmedabad office.

Performance Metrics

• Daily calls completed
• Qualified leads generated
• Follow-up conversion rate
• Meetings/demos scheduled
• Customer response rate
• Monthly sales targets achieved

What We Offer

• 💰 Competitive salary: ₹15,000–₹30,000/month
• 🎯 Performance-based incentives
• 📈 Career growth opportunities
• 🤝 Supportive work environment

📍 Work Location: Changodar, Ahmedabad

🏢 Work Mode: In-person / Work From Office

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Responsibilities:

Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.

Contact customers with abandoned carts and assist them in completing their purchases.

Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.

Coordinate with logistics and internal teams for timely issue resolution.

Maintain accurate records of customer interactions and follow-ups.

Requirements:

Good communication skills in Hindi and English.

Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).

Strong customer service and problem-solving skills.

0–2 years of experience in customer support or telesales is preferred.

Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.

Role Summary:

We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert

leads into prospects and contribute to the company’s sales pipeline.

Key Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

Whatsapp blast and email marketing to be carried out.

⸻

Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Experience:

• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).

WE ARE HIRING | SALES EXECUTIVE – GLP-1 TELESALES

Location: Sultanpur, New Delhi

Work Mode: On-site

Working Days: 6 days a week

Experience: 1–7 Years

Qualification: Graduation

We are looking for a Sales Executive – GLP-1 Telesales to join a growing healthcare and wellness organization.

ROLE & RESPONSIBILITIES

• Handle fresh and follow-up leads generated through campaigns, referrals, app traffic and partner channels.

• Understand customer requirements and explain the healthcare/weight-management program.

• Book consultations and follow up with interested customers.

• Convert qualified leads into paid program starts and complete onboarding.

• Handle objections related to pricing, safety, side effects, outcomes and commitment.

• Maintain accurate CRM records, call dispositions and follow-up timelines.

• Coordinate with doctors, care teams and operations for smooth customer handover.

• Achieve daily and monthly targets for calls, consultations, conversions, revenue and collections.

REQUIRED SKILLS & EXPERIENCE

• 1–4 years of experience in Telesales, Telecalling or Inside Sales.

• Experience in healthcare, weight-loss, diagnostics, pharmacy, wellness, EdTech or FinTech is preferred.

• Strong sales closure and follow-up skills.

• Excellent Hindi communication and decent English.

• Comfortable working with sales targets and CRM systems.

• Strong customer-handling and objection-handling skills.

• Candidates must be comfortable working from office 6 days a week.

Role Summary:

We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert

leads into prospects and contribute to the company’s sales pipeline.

Key Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

Whatsapp blast and email marketing to be carried out.

⸻

Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Experience:

• 1+ years of experience in telecalling, telesales, or customer support.

• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Greetings from leadrat!

We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions.

We are actively seeking dynamic and motivated Pre sales Executive to join our team.

Job Title: Pre sales Executive

Company: leadrat(Dhinwa Solutions Private Limited)

Website: https://leadrat.com/

Location: Bangalore

Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and motivated Pre-Sales Executive to join our team. The ideal candidate will play a key role in lead generation, customer engagement, and supporting our sales team. Strong communication skills in both Hindi and English, experience with cold calling, lead generation, and CRM tools are essential for this role.

Key Responsibilities:

• Conduct outbound calls to prospective customers to generate leads and identify opportunities.
• Understand customer needs and propose relevant solutions effectively.
• Manage and maintain the lead database using CRM tools.
• Collaborate with the sales team to ensure seamless transition and follow-up on leads.
• Achieve and exceed daily, weekly, and monthly lead generation targets.
• Communicate fluently and professionally in Hindi and English to engage customers effectively.

Required Skills and Qualifications:

• Proven experience in cold calling and lead generation.
• Proficiency in using CRM tools for lead management and reporting.
• Excellent verbal and written communication skills in both Hindi and English.
• Strong interpersonal skills with the ability to build rapport with customers.
• Self-motivated, goal-oriented, and a team player.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in the Real estate domain is a plus.

Why Join Us?

• Opportunity to work with a dynamic and innovative team.
• Career growth and development in a fast-paced environment.
• Competitive compensation and benefits.

If you meet the qualifications and are excited to contribute to our success, we would love to hear from you!