BMR Groups
https://bmrgroups.comAbout
Company social profiles
Jobs at BMR Groups
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title: Call Centre Executive – Aquaculture Shrimp Feed
Location: [Specify City/Location]
Experience Required: 1 to 1.5 Years in Voice Process
Languages Required: Hindi or Bengali (Fluency mandatory)
Industry: Aquaculture / Animal Feed / Agriculture
Job Summary:
We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.
Key Responsibilities:
- Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
- Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
- Assist in order placement, follow-ups, and delivery coordination.
- Record and maintain customer interaction logs in the CRM system.
- Provide basic technical guidance on shrimp feed usage as trained by the technical team.
- Coordinate with the field sales and logistics teams to ensure smooth customer service.
- Escalate unresolved queries to the concerned departments.
Requirements:
- 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
- Strong communication skills in Hindi or Bengali and basic English.
- Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
- Good computer skills – MS Office, CRM, data entry.
- Customer-centric attitude with good problem-solving skills.
Preferred Qualifications:
- Experience working with rural/agricultural customers is an advantage.
- Background in agriculture/fisheries/aquaculture is desirable but not mandatory.
Employment Type: Full-Time
Similar companies
About the company
Founded in 2004, Inteliment helps some of the most forward-thinking enterprises worldwide derive maximum business impact through their Data. With 20+ years in analytics, we help businesses harness deep expertise and the latest technologies to drive innovation, sharpen their competitive edge, and stay future-ready.
Inteliment is recognized as a leading provider of Data Driven Analytical Solutions & Services in Visual & Predictive Analytics, Data Science, IoT, Mobility & Artificial Intelligence areas. We strive for the success of our customers through Innovation, Technology and Partnerships.
Inteliment operates its Delivery & IP Centers in India and Australia and through its group companies in Singapore, Finland and USA.
Jobs
4
About the company
Who we are
We are Software Craftspeople. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning!
We work with product organizations to help them scale or modernize their legacy technology solutions. We work with startups to help them operationalize their idea efficiently. We work with large established institutions to help them create internal applications to automate manual opperations and achieve scale.
We design software, design the team a well as the organizational strategy required to successfully release robust and scalable products. Incubyte strives to find people who are passionate about coding, learning and growing along with us. We work with a limited number of clients at a time on dedicated, long term commitments with an aim to bringing a product mindset into services. More on our website: https://www.incubyte.co/
Join our team! We’re always looking for like minded people!
Jobs
10
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
432
About the company
Jobs
44
About the company
Jobs
2
About the company
With a strong foundation in technology and a deep understanding of the ever-evolving business landscape, we recognized the pressing need for user-friendly, scalable, and cost-effective SaaS solutions. Driven by this realisation, we embarked on a mission to craft software that seamlessly integrates into diverse industries, catering to their unique requirements and challenges.
Jobs
5
About the company
Jobs
8
About the company
Jobs
2
About the company
Education management software digitizes the strategic implementation of human and material resources for smooth execution of Education management System.
Jobs
1
About the company
Jobs
1
