
Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Sales/Business Development Manager, you will be responsible for driving the entire sales cycle from initial customer engagement to closed sales primarily for North America & Europe market.
What you will do:
- Leading sales demonstrations, following up with the prospect throughout the cycle via multiple mediums including email & phone calls and bringing to closure
- Staying in touch with the prospect to understand their requirements and feedback, and acting accordingly
- Playing a critical role in planning the sales and operations functions to ensure the business goals are entirely aligned
- Helping make data-driven decisions and recommendations for improving the sales funnel and process
- Monitoring daily operations and addressing potential issues when they arise
- Phone calling, both cold calls initially to follow-up calls where necessary (even though maximum communication will be written)
Desired Candidate Profile
What you need to have:- Minimum 3 years of experience in a similar role is mandatory
- Prior experience of working in B2B Enterprise software sales is preferred
- Previous experience of dealing with enterprises or small businesses and not just selling to consumers
- Resourcefulness to come up with new ideas to re-engage dormant leads
- Exceptional communication skills, both written and verbal
- Flexibility to work until 3 am IST to support US time-zone
- Ability to make smart use of digital tools to organise data, manage CRM, automate parts of the task
- Eagerness to build a career in Sales/ Business Development
- Open to work in US/Night shift

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Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
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- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
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- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
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What We Offer:
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- Exposure to a dynamic work environment.
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In the role of BDM, the employee will play a pivotal role in achieving our ambitious Doctor acquisition and revenue growth objectives.
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- Rigorous & structured follow-ups with Doctors to ensure sales closure
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Job Profile:
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Desired candidates profile:
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- 0-5 years of experience as BDE/BDM.
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Benefits:
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Day Shift with Saturday and Sunday fixed Off
- Best in class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them excellent career path.
Company Website links:
www.headfield.com
Role & Responsibilities:
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