Senior Sales Manager

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Must Have:

* Previous experience in retail sales, preferably within the interior design industry.

* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.

* Passion for interior design and a keen eye for aesthetics.

* Proven track record of meeting or exceeding sales targets.

* Ability to multitask and prioritize tasks in a fast-paced environment.

* Proficiency in using computer software and point-of-sale systems.

* Flexibility to work weekends and evenings as needed.

* Complete Sales background with 2 years experience

Education:

Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.

3-6 years of experience in Functional testing with good foundation in technical expertise.

Experience in Capital Markets domain is MUST.

Exposure to API testing tools like SoapUI and Postman.

Well versed with SQL

Hands on experience in debugging issues using Unix commands.

Basic understanding of XML and JSON structures

Knowledge of Finesse is good to have

This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.

Responsibilities include:

• Develop automated test cases on a day-to-day basis
• Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
• Train team members on tool use and test automation tools, practices, techniques and best practices
• Communicate cross-functionally throughout the engineering organization
• Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:

• Bachelor’s degree or better in CS or related field, with 3+ years experience in software test.
• Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
• Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
• Excellent communications and technical presentation skills
• Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
• Some experience/comfort with working in a Linux/Unix environment
• Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:

• Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
• Experience with whitebox testing, code reviews, SDK testing
• Experience with performance testing, stress testing, and advanced aspects of system testing automation.
• Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).

Responsibilities will include

• To be a part of a highly motivated, young, and energetic product development Team.
• You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
• Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle.
• Assisting with mentoring junior team members, code reviews.
• To ensure code is clean, effective, simple, and follows coding standards.
• To advise, recommend, and justify critical architecture decisions to management..

Minimum Qualifications

• Minimum 5+ years of experience in IT programming.
• You have strong debugging, problem-solving, and analytical skills.
• Strong sense of writing quality code.
• Passion for developing highly scalable systems.
• You are quick, resourceful, flexible, and an excellent collaborator.
• Hands-on technical designing, coding, and implementing product features.
• Strong experience in OOPS and MVC frameworks in PHP.
• Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL).
• Demonstrated ability to incorporate beneficial software design patterns.
• Basic understanding of front-end technologies (JavaScript, Ajax, etc.).
• Experience participating in agile and fast-paced software development methodologies.
• Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions.
• Train members on code development, optimization, and debugging techniques.
• Can do best code reviews in a team.
• Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources.
• Ability to work independently in all phases of software development.

Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.

Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)

Experience - 5 to 11 year

Job Description :

Roots Innovation Labs is looking for a Test Engineer/ Software Delivery Lead with expertise in Selenium WebDriver for Creating Basic Test Cases. Managing and Tracking the projects for any given engagement

Roles and responsibilities :

1)Identifying customer needs and overseeing service delivery within the business context

2) Reviewing software requirements and preparing test scenarios.
3) Test case execution for functional, performance and load testing

Lead, guide, and monitor the analysis, design, implementation, and execution of the test cases, test procedures, and test suites..
4)Interacting with clients to understand product requirements.
5)Participating in design reviews and providing input on requirements, product design, and potential problems.
6)Planning, Executing, Managing, and Tracking the projects for any given engagement.
7)Building up and leading the Teams to the success of the project.
8)Leading and ensuring the project team's processes and tasks are carried out efficiently.

Required Education/Experience/Skills:

• A Bachelor's degree in Computer Science or related field.

• Up-to-date knowledge of software test design and testing methodologies.

• Working knowledge of test techniques and compatibility with various software programs.

• Working knowledge of programming.

• Excellent communication and critical thinking skills.

• Good organizational skills and detail-oriented mindset

https://www.srclogix.com/">SourceLogix  - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.

SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.

Our CRM solutions division is the best-in-class salesforce consulting team that helps customers with their CRM challenges such as integrating CRM to other platforms. Homegrown tools or cloud-based apps: ERP, Billing systems, telephony & chat apps, productivity and collaboration apps. We also help our customers with data cleansing, governance, and meaningful metrics and dashboarding.

We are looking for a Certified Salesforce developer with 5 years of experience. Your primary focus will be to develop all salesforce interface components and implement them following well-known APEX. 

You will work with our team and end clients to ensure that the customer requirements are understood and implemented as expected. You will coordinate with the rest of the CRM team and demonstrate: collaborative, problem solving, sophisticated design and build a solution per client’s requirements.

• Salesforce certifications (Salesforce Certified Platform Developer I or II). - Must have
• Bachelor's degree in computer science or other related disciplines.
• Passion for creating and delivering great software with a strong sense of ownership. 
• Strong knowledge of JSON, XML, JavaScript, CSS2 & CSS3, HTML5 &  jQuery.
• Over three years of experience in building salesforce applications using APEX, VisualForce, Native, MySQL,and JavaScript.
• Demonstrated experience working with relational databases, and ETL tools.
• Familiarity with the Lightning component framework.
• Independently develop new user-facing features from designs and wireframes.
• Proficient in Version Control Software such as GIT, Bitbucket.
• Ability to understand business requirements and translate them into technical requirements.
• Strong organizational skills. Ability to prioritize tasks and work in a dynamic fast-changing environment.

• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Knowledge of the AWS platform and scalable application architecture.
• Experience with CI/CD - Build & Release process. Agile/ Scrum based development..

• Collaborate with different departments and resources to translate business needs to requirements.
• Create user documentation for all the code built.
• Configuration and customization of the client’s salesforce.com platform.
• Translate design and wireframe into high-quality code.
• Create documentation such as requirements, test cases, and test scripts.
• Diligently work on resolving reported issues and document root-cause analysis.
• Optimize components for maximum performance across a vast array of devices & browsers.
• Be responsive to change, adapt quickly with a talented team and work efficiently & remotely.
•  

• Competitive salary - based on experience.
• 100% remote work. All you need is a good laptop, headset, and internet connectivity.
• Ability to make a direct impact & build an award-winning Salesforce platform.
• Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.

• Able to develop original and absolutely unique good quality content.
• Write content for articles, blogs, Websites, etc as per the requirement
• Proofread and edit blog posts before publication.
• Find and develop new ideas for the creation of high-quality content.
• Reviewing and editing articles.
• Conduct research and writing content on a regular basis.
• Convert ideas into enriching write-ups for websites, blogs, articles.
• Attention to detail.
• Promote content on social media
• Conduct simple keyword research and use SEO guidelines to increase web traffic

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines