Receptionist

About Intugine:

The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs.

Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.

Role:

The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers.

Responsibilities:

• End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.
• Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.
• Design and set up processes and work on continuous improvement of the set processes
• Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them.
• Set and monitor KPIs to access projects.
• Implement systems and processes that deliver improvement toward 100% conformance to client requirements.
• Research and analyze Intugine's new products and design a process for their implementation.

Requirements :

• 1-2 years of experience in product implementation
• B2B SaaS implementation experience preferred
• You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital.
• Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must.
• Soft skills, including effective time management, prioritizing, and delegation, are a must.
• Knowledge of SCM is a plus.
• Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
•  Desire to assume responsibility and work autonomously.
•  Highly organized and able to juggle numerous tasks.
•  Good written and spoken English (being a native speaker will be a plus).

Perks at Intugine:

• Comprehensive Health Cover - For you 
• Personal Development Budget- Upskill yourself, we’ve got the bill
• Flexible Working Hours - Set your work hours
• Open door policy - No to cubicles. Yes to the Open door policy. 
• Generous Parental Leave - Cause work comes second sometimes
• Documented Equal Pay Policy - Since we’re in 2025!
• Education Assistance - Let us help you soar to new heights
• Work Autonomy - Enjoy complete ownership over your work 
• Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness, etc.
• Company Outings - Unwind with teammates. Work can wait.
• Paid time off - Because your well-being is our priority

Location: Bangalore (Work from Office)

About the Role

We are looking for a Senior Visual Designer with 3–5 years of experience to lead the visual identity and creative execution of our brand across digital channels. This role is ideal for someone who has previously worked with a D2C (Direct-to-Consumer) brand, owning everything from brand identity and marketing campaigns to social media creatives and digital assets.

You will collaborate closely with Marketing, Product, Content, and Growth teams to build a consistent and engaging brand presence across customer touchpoints.

Key Responsibilities

• Own the end-to-end visual branding for the company across digital and offline channels.
• Design high-quality creatives for social media, digital marketing campaigns, performance ads, websites, landing pages, email campaigns, and other marketing initiatives.
• Ensure brand consistency across all customer-facing communication and touchpoints.
• Translate marketing objectives into compelling visual concepts and campaign assets.
• Collaborate with Content, Growth, and Product teams to create engaging visual storytelling.
• Design marketing collateral including presentations, brochures, banners, packaging, event creatives, and promotional materials.
• Create illustrations, icons, and custom graphic assets where required.
• Develop and maintain brand guidelines, templates, and reusable creative assets.
• Stay updated on design trends, social media formats, and emerging creative best practices.

Must-Have Qualifications

• 3–5 years of experience as a Visual Designer or Graphic Designer.
• Prior experience working with a D2C or consumer brand, owning end-to-end branding and creative execution.
• Strong portfolio showcasing branding, social media campaigns, marketing creatives, and digital design work.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Strong understanding of typography, color theory, composition, layout, and visual storytelling.
• Experience designing creatives for Instagram, Facebook, LinkedIn, YouTube, and other digital platforms.
• Ability to work across multiple campaigns while maintaining brand consistency.
• Excellent attention to detail and strong communication skills.

Good to Have

• Experience creating creatives for performance marketing campaigns (Meta, Google, YouTube, etc.).
• Motion graphics or animation skills using After Effects, Premiere Pro, or similar tools.
• Experience with packaging design, merchandising, or print collateral.
• Basic knowledge of video editing and short-form content creation.
• Experience working in a fast-paced startup or high-growth consumer brand.

What We're Looking For

• A creative thinker with a strong eye for aesthetics and branding.
• Someone who can take ownership of the brand's visual language and evolve it over time.
• Ability to balance creativity with business and marketing objectives.
• Strong collaboration skills and the ability to work with cross-functional teams.
• Passion for creating impactful visuals that enhance brand recognition and customer engagement.

Preferred Background

Candidates should have previously worked with D2C, consumer internet, e-commerce, beauty & personal care, fashion, lifestyle, food & beverage, health & wellness, or other consumer brands, with hands-on experience managing end-to-end branding and creating high-quality social media and marketing creatives.

Job Title: Senior Program Associate

Location: Vashi, Navi Mumbai (On-site)

Experience: 2–5 Years

Type: Full-time

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.

About the Role

We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.

You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.

If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.

Key Responsibilities

• Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
• Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
• Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
• Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
• Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
• Build and maintain operational dashboards and reporting frameworks to measure program performance
• Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals

Requirements

• 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
• Proven experience in driving renewals, upselling and cross selling.
• Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
• Strong analytical and problem-solving skills, with a focus on execution and results
• Excellent communication, coordination, and stakeholder management skills
• Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
• Highly proactive, detail-oriented, and comfortable working in dynamic environments

Why Join Us

• High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
• Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
• Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
• Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
• Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
• Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

Financial Management & Reporting:

•Oversee all accounting transactions, monthly, quarterly, and annual closings, and publish timely financial statements.

•Prepare budget forecasts, supporting annual financial planning and financial health assessments.

Compliance & Taxation:

•Compute and file tax returns, ensuring GST compliance with regulations.

•Conduct audits to maintain financial accuracy, adhere to standards, and comply with financial policies.

•Regularly review bookkeeping for accuracy and compliance.

Cash Collection:

•Oversee the company’s cash collection process and ensure that cash receipts are processed efficiently and accurately.

•Monitor and track cash flow regularly, ensuring sufficient funds are available for operations.

•Coordinate with the sales and customer service teams to address any issues or discrepancies related to payments.

Trade Receivables Management:

•Monitor and manage trade receivables, ensuring that outstanding invoices are followed up on and collected in a timely manner.

•Track aging of receivables and ensure that overdue accounts are actively pursued.

•Issue statements and reminders to clients regarding overdue payments.

Account Reconciliation & Financial Health:

•Manage balance sheets, profit/loss statements, and report on the company's financial health and liquidity to stakeholders.

•Audit financial transactions and documents, maintaining meticulous records.

Technical Proficiency & Confidentiality:

•Reinforce financial data confidentiality and conduct database backups as necessary to secure sensitive information.

•Proficiently utilize Tally, Oracle, and Excel for comprehensive financial analysis and reporting.

•Stay updated with industry standards and best practices to ensure high-quality and secure financial data handling.

Key Areas of Responsibility:

● Growth

○ Consumer:

■ Understand the core consumer needs, and collaborate with product and design to build the right consumer experience and optimise conversion funnels.

■ Lead the development and execution of comprehensive growth strategies, focusing on user acquisition, activation, and retention.

■ Oversee and optimise performance marketing channels, including paid advertising, SEO, SEM, and partnerships.

■ Utilise data analytics to identify trends, insights, and areas for improvement in the user journey.

■ Develop and implement strategies to increase customer retention and lifetime value.

○ Partnerships

■ Define the partnerships and spiritual leader outreach strategy to align with the consumer need and company vision.

■ Build a high quality curated leader community by developing a deep understanding of the ecosystem and nurturing leader relationships.

■ Work closely with the content team to align leader onboarding strategy with the overall content strategy.

● Strategic Support:

○ Collaborate closely with the founding team to drive and execute key strategic initiatives.

○ Conduct market research, prepare reports, and provide insights to support decision-making.

● Problem Solving:

● Anticipate challenges and proactively identify solutions to address them.

● Assist in resolving operational issues and roadblocks.

Qualifications

● Bachelor's degree in Engineering; MBA is a plus.

● Previous experience in a Product or Chief of Staff or similar role, preferably in a startup environment.

● Exceptional organisational and project management skills.

● Ability to work independently and collaboratively in a fast-paced environment.

● Flexibility and adaptability to handle evolving responsibilities.

we are looking to add new talent to our ruby on rails team. You will be responsible for developing and maintaining the server-side logic for the central database, testing performance, troubleshooting, and integrating front-end elements into the application.

Job specifications-

• Bachelor’s degree in computer science, computer engineering, or related field.
• Understanding of ruby on rails as well as libraries
• Ability to write clear, readable ruby codes.
• Problem-solving capabilities.
• Understanding of code versioning tools like- Git
• Good understanding of front-end technologies including- HTML5, JavaScript, and CSS3.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Familiarity with testing tools.