Engineering Manager

Role: Inside Sales AM

Exp: 10-15 Years

CTC: up to 15 LPA

Location: Navi Mumbai

Criteria :

 Need people only from US Market (International US Experience Mandate)

 Account-based marketing approach for upselling and cross-selling BPO Services

 Research on industry trends, right party contacts, and gather competitive intelligence

 Experience building relationships on LinkedIn

 Ready to work in US Shifts

 Good communication skills; understand US accents and able to converse with the prospects

 Able to work in a team environment

Shifts timings: US / UK Shift

Prior experience working with BPO company is a must

We are looking for a passionate and experienced Java Developer with over 4 years of hands-on experience in building robust and scalable backend systems using Java, Spring Boot, and Microservices architecture.

Key Responsibilities:

• Design, develop, test, and deploy high-performance, scalable, and secure backend services using Java 8+, Spring Boot, and Microservices.
• Participate in the entire software development lifecycle (SDLC), from requirements gathering to production deployment and support.
• Collaborate with frontend developers, DevOps engineers, and product owners to deliver end-to-end features.
• Optimize application performance and ensure high availability and responsiveness.
• Write clean, maintainable, and reusable code while following best practices (coding standards, unit testing, CI/CD, etc.).
• Develop RESTful APIs and ensure their quality and consistency.
• Handle integration with external systems and third-party services.
• Participate in code reviews, provide constructive feedback, and mentor junior developers.

Technical Skills Required:

• Languages: Java 8 or above
• Frameworks: Spring Boot, Spring MVC, Spring Security
• Architecture: Microservices architecture and design patterns
• Databases: MySQL/PostgreSQL, MongoDB (optional)
• Messaging: Kafka, RabbitMQ (optional)
• API Development: RESTful APIs, Swagger/OpenAPI
• Version Control: Git, GitHub/GitLab
• Tools: Maven/Gradle, Jenkins, Docker
• Testing: JUnit, Mockito
• Cloud (optional): AWS/Azure/GCP exposure
• CI/CD & DevOps tools (optional): Jenkins, Docker, Kubernetes

Nice to Have:

• Experience in containerization and orchestration (Docker, Kubernetes).
• Knowledge of API Gateway, Service Registry (e.g., Eureka), and Circuit Breakers (e.g., Hystrix or Resilience4j).
• Experience with Agile methodologies (Scrum/Kanban).
• Familiarity with monitoring and logging tools (ELK, Prometheus, Grafana, etc.).

Ready to take the next step in your professional journey? Join the 1Point1 family and nurture your future with us. From personal development to career growth, we provide the soil for your success! Let’s grow together and make every day a new opportunity to blossom.

As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.

Responsibilities :

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
• Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
• Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
• Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
• In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
• Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
• Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
• Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
• Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.

Must have Skills :

• Experience in ITOM
• Experience in CMDB

Job Purpose:

As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.

Key Accountabilities

·       Build and maintain a comprehensive and up-to-date bid materials and templates

·       Produce high quality solution and bid proposal to increase the winning chances of bids

·       Strategize and maintain standardization of products and solutions align to partnership strategy and business direction

·       Be the brand custodian

·       Team Manager

Job Responsibilities & Duties

·       Provides infrastructure presale support to internal/external team during bidding.

·       Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.

·       Provides infrastructure architecture design through industrial best practices and standards.

·       Provides infrastructure consultancy to internal/external team.

·       Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment

·       Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.

·       Ability to apply experiences and knowledge into Infrastructure solutions

·       Must have good technical skills and know-how to assist in technical solution selling

·       Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals

·       Excellent communication and presentation skills (Tender presentation)

·       Excellent documentation skills with fluent English for Technical write-up and proposal writing

·       Provides technical guidance to junior colleagues in their work

·       Any other duties as and when assigned.

Financial Accountabilities

·       To meet the set target revenue and profit yearly set by the management committee

Minimum Education/Qualifications

·       Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment

Minimum Years/Type of Experience

·       An experience Team player.

·       Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.

·       He/She should have good domain knowledge in Government bid process and their domain solution.

·       In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:

o  Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.

o  Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.

o  Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.

o  Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).

o  Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.

o  Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.

o  Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and      operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)

o  Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government      Commercial Cloud and Private Cloud

We are looking for a Business Development Associate who will be responsible for building strategies to enhance the company's sales and overall organizational growth.

Job Responsibilities:

· Identifying and developing new business opportunities

· Developing and executing strategic sales plans

· Meeting the business goals and objectives

· Conducting market research and analyzing competitor activities

· Identifying and contacting potential clients

· Obtain contact information of potential customers through cold calling, internet research, and emailing.

· Building and maintaining long-lasting business relationships with clients

· Identify and qualify new customers based on the company’s business model and guidelines.

· Initiate and build relationships with customers through phone, marketing mailer campaigns, in-person contacts, and presentations.

· Coordinate appointments, meetings, and calls between customers and senior management for business expansions and new opportunities.

· Manage customer meetings with internal teams for project development and delivery activities.

· Updating client and lead information in the respective databases

· Developing and implementing business growth strategies

· Preparing and presenting client retention plans

· Monitoring and analyzing sales data

· Coordinating with customers about quotations & product feedback

· Creating accurate and detailed sales reports

· Maintain a database of potential customers’ details like numbers, emails, and company information.

· Work closely with the internal team to deliver business services with a high level of customer satisfaction.

· Assist in achieving targeted revenues from current and new customers.

Skills Required:

· Strong analytical skills and attention to detail.

· Committed to the team and the project.

· Good convincing skills

· Good communication skills

Experience: 0-2 years of experience in pre-sales/ telesales/ ad sales/ digital media. (FMCG sector will be preferred)

Qualification: Minimum qualification: Graduation

Languages: Must be fluent in English and Hindi

Job Type: Full-time

Schedule:

• Morning shift

Ability to commute/relocate:

• Vishakhapatnam, Vishakhapatnam - 530007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

• Collaborating with the UX and UI design teams to produce seamless, robust and innovative front-end user experiences
• Working closely with Project Managers to deploy project requirements
• Managing multiple projects simultaneously and be able to address their specific needs and requirements at a moment's notice
• Understanding business needs that drive project features and functions and provide internal consultation

Desired Candidate Profile

• Bachelor's Degree in IT, Computer Science, Computer Programming or a similar field
• 2+ years of experience developing within the Shopify and Shopify Plus platforms
• 2+ years of experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS, XML
• Troubleshooting and debugging skills
• Interest in staying current and applying the most current best practices
• Ability to work effectively in a fluid, fast-paced environment
• A true passion for design and technology
• A disciplined approach to testing and quality assurance
• Positive attitude, high energy, and love for broadening web development skill set    

Diagnal Technologies is a fully owned subsidiary of Diagnal Inc, Hong Kong.  It’s a product company focusing on media and entertainment clients, creating Video on Demand apps for their customers. We are a team of OTT video solution specialists helping our customers build the new digital media industry in Asia Pacific and beyond. We create viable revenue generating video streaming products, enable our customers to gain business and operational insights through big data analytics and empower them to engage with their users more effectively through targeted marketing campaigns. Started its Development Center in Technopark Phase III campus and focusing on Indian and International clients.

For further details please refer our website

LinkedIN :

Job Description :

• 2 or more years of experience of server side web systems engineering and middleware in a project services or product engineering organisation
• Hands-on development experience using JavaScript on the Server Side with Node.js and associated frameworks.
• Published sites/systems that are now online
• Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
• An engineering Degree in computer science or equivalent practical experience
• A solid understanding of networking, storage, operating/browser systems engineering as well as application/software systems performance optimisation and third party systems integration
• Hands on experience with Amazon Web Services
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry

First round will be a Machine test and Aptitude, sharing it with this mail, which has to be completed in 2 days.This will be followed by technical discussion, CEO round and HR discussion.Hiring process will take 5-7 working days post completion of M/C test