Quality Engineer

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        2 to 3 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

·        Ensure accuracy in project documentation and data management.

How to Apply:

Kindly send your updated resume

Contact us:

Avalon Solutions Pvt. Ltd.

PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP

www.AvalonSolution.com

Who are we?

We are a training consultancy that works with leading tech clients in the world.

We support clients to meet their learning and development needs by designing

and facilitating workshops and designing organizational development

initiatives. We are excited about customizing content to suit client culture and

business. We love to innovate and find newer ways to engage participants. And

we are passionate about finding tech solutions to support clients. We love

learning and development.

The job: Intern-L&D & Psychology

We are looking for an L&D Intern to join our team. Understanding

what clients’ needs and diving deep into books and research articles, being

able to cull out relevant information and turning that into something useful for

clients, creating conceptual frameworks to make complex things simple,

creating a story board for a training workshop using the information gathered

are activities that give you a high.

Role

• Unpack client needs and articulate them in a solution-oriented way

• Lose track of time while researching content

• Enjoy the journey of turning researched content into useful insights and

toolsEntry to the club

• Ability to think conceptually

• Avid reader of non-fiction involving psychology and management

• Can’t stop learning

• Engaging communication skills

• Energized by working with colleagues that stretch you

Requirements

• Graduation in psychology – industrial, organization, social preferred or

BBA/MBA with HR specialization

• Some experience (even in terms of college projects) of learning and

development related work

• A list of books you have read and loved

• Papers, dissertations, PPTs you have written

What you will get

• A decent remuneration matching your skills

• A challenging set of projects

• An open, flexible, supportive culture

• Tons of learning opportunities

Role Description

This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.

Qualifications

• Sales Prospecting, Lead Generation, and Relationship Building skills
• Experience in B2B sales and account management
• Strong communication and negotiation skills
• Ability to work in a fast-paced and target-driven environment
• Knowledge of IT solutions and Business Process Automation is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

Job Summary

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Your primary focus will be the development of Android applications and their integration with back-end services.

Responsibilities

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release

Requirements

• min. 3+ years of experience as an android developer
• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Benefits

• Opportunity to work with early stage start up and grab a front row seat in core engineering team
• ESOPs available

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Roles & Responsibilities

As a member of our fast-growing engineering team, your responsibility will be to get involved in day-to-day development operations and solve complex problems of digitization to meet the demands of business.

To be successful, you must have a self-driven mindset, go getter attitude.

The responsibilities include:

• Writing the clean quality code & Understanding functional requirements thoroughly and analyzing the requirements in the context of the product
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements
• Carrying out DevOps activities which includes creating Jenkins pipeline

Key Skills

Should possess hands-on full life-cycle development experience (architect, design, code, test, release) be comfortable around both front-end and back-end coding languages, client/server-side development frameworks and third-party libraries.

• Should be strong in data structures and algorithms. Solid understanding of object-oriented programming
• Work with cutting edge technologies like Java 8, Scala, React, Akka, Docker, Puppet, and Salt
• Hands-on knowledge of Spring core, MVC, JPA. Working knowledge of Spring Boot
• Should have strong hands-on on one of the JavaScript frameworks: jQuery, AngularJS, ReactJS, and Vue.js.
• Willing to working with latest Cloud and Container technologies like AWS
• Experience with both external and embedded databases. NoSQL DB experience is good to have
• Implementing unit testing using frameworks like JUnit, Mockito, etc.
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Maven (Other building tools Ant and Gradle are good to have)
• Familiarity with continuous integration
• Good understanding of Agile practices

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Creating APIs and backend systems
• Scraping sites and creating backend dashboards for data management
• Experience with React.js and native is a plus but not required
• Backend infrastructure management and deployment
• Experience with MongoDB, Express is a plus.

Position Summary:

Job Title: Angular Developer

Experience: 4+ Years  

Mode of Hire: Permanent

Notice Period: Max. 15 - 30 Days (Early Joiners are preferred).

What we are looking for?  

Should have overall 4+ years of IT experience

Experience working on Angular (4 and above version)

Experience working on Javascript, JQuery
Experience working on NGRX.