Quality Control Manager

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

• 7+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

DevOps 

Engineers : Min 3 to 5 Years 
Tech Leads : Min 6 to 10 Years 

• Implementing & supporting CI/CD/CT pipelines at scale.  
• Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.  
• Extensive experience with Shell scripts (bash).  
• Knowledge and practical experience of Jenkins for CI.  
• Experienced in build & release management.  
• Experience of deploying JVM based applications.  
• Enterprise AWS deployment with sound knowledge on AWS & AWS security.  
• Knowledge of encryption technologies: IPSec, SSL, SSH. 
• Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments. 
• DNS providing and maintenance.  
• Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.  
• Knowledge of app and server monitoring tools such as ELK/AppEngine. 
• Excellent written, oral communication and interpersonal skills. 

Full Stack Developer

PiNimbus is a product engineering and niche technology service provider. We help businesses of different sizes ranging from budding start-ups to large conglomerates with our services and end-to-end solutions.

We are looking for hands-on full stack developer for a challenging and fun filled work of building a workflow automation system for simplifying current manual work.

You will become a part of a dynamic team that is collaborative, cross functional, fast-paced and work hand-in-hand with other developers and product managers. We value long term relationships, growth and well-being of our people and we value our people more than anything.

Roles and Responsibilities:

In this role, you will be creating and supporting Internet scale applications and features using distributed architecture, using a variety of current and new technologies that support the ecosystem such as: React, RXJS, node.js, dynamodb, lambda, mysql, to name a few. In this dynamic role, you will be responsible for the following: 

• Work in an agile environment.
• You will design, develop, write tests, and build applications and features spanning multiple layers - front-end, microservices, serveless, database, messaging queues, workflow system.
• Build Microservices, APIs and service workers.
• Provide thought leadership and propose high performing solutions.
• Refactor and enhance the applications to improve performance and maintainability. 
• Ensure application content and developed code complies with design standards, coding standards, practices and approaches. 
• Continuously address tech debt in the code.
• Work as a team to develop optimal solutions that meet customers and business needs. 
• Support testing, deployment, and monitoring of applications. 
• Unit test, Automate, and take pride and responsibility for the Quality of the work you develop and deliver.

Must have skills:

7+ or more years of demonstrable development experience building software that provides the user with a complete, delightful experience. 

• Understanding of and experience in using RESTful Services and messaging platforms. 
• Good understanding and experience with http/2 protocols.
• In depth knowledge of front-end technologies such as React, CSS/SASS, RxJS. 
• In depth knowledge of backend technologies as Node.js.
• Understanding of dynamodb/MongoDB/couchbase and/or SQL - mysql, postgres. 
• Proficiency with SOLID Principles and Design Patterns. 
• Proficiency with debugging, source control -git, and defect tracking. 
• Proficiency with distributed systems design. 
• Knowledge of AWS, Kubernetes, Docker, CI/CD. 
• Familiarity with unit testing and Test-Driven Design. 
• Familiarity with Domain Driven Design. 

Qualification:

BE/B.Tech or Equivalent degree in Computer Science or related field.

US  based IT/ Software company Requires Backend Web Developer (Dot net  MVC )- Gurgaon(Sector- 34)

One of our client which was established in the year 2002 a part of US set up in the technological hub of North India, Gurgaon, with an objective to provide innovative and intelligent interfaces between you and the technological systems that play an ever-greater role in our lives. At Company we are committed to our customers satisfaction by providing them with ingenious end-to-end solutions using state of the art systems, the latest computing technologies, and all with the economic advantage of an overseas software consulting firm. We have built a honorable reputation in this industry by providing our customer's with the best price, quality, reliability, and support. Our strength is our continuous evolution based on market trends and client feedback.

We have a proven track record of delivering within budget and on time and are very versatile when it comes to understanding a new industry or market segment. Some of our core competencies are listed below.

v Systems Programming

v Embedded Programming

v GIS and Remote sensing

v Geospatial data Intelligence

v Enterprise level applications i.e. CRM, Knowledge Mgmt. System, etc

v Web based Content Management System (WCMS)

v Smart Mobile Device Applications

v Control System and Automation

v Systems Engineering

v Business Process & Document Management applications

We are looking for Sr Dot net  MVC developer  for our client office in Gurgaon.. 

 PFB the details

1) Client - IT & Consulting MNC

2) Location- Gurgoan 

3) Position-Dot net/ Sr Dot net MVC - Developer 

4) Experience- 2- 9  years in DOT NET  -MVC  development 

JD is as follows- 

-Sud have an experience of atleast 2-6  years with at least 1 year on MVC Projects .

Designation: Dot Net ( MVC) Developer

Job Description:

-Working experience in developing applications with .NET technologies.( Dot net/ MVC)

-Sud have handled MVC projects for at-least a years & Good knowledge of MVC

Experience of Entity Framework

-knowledge of object-oriented design and development (OOA/OOD) and the .NET patterns and practices

-Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies and systems

Highly-motivated self-starter.

2) Good to Have

-Reasonable understanding of SQL Server and for integration using https://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http://ADO.NET&;isImage=0&BlockImage=0&rediffng=0">ADO.NET

-Experience with SDLC application/development methodologies

-Strong multi-task orientation with ability to prioritize workload.

-Demonstrated ability working in a fast-paced, collaborative team environment and effectively communicate ideas across business and technical groups

Location: Gurgaon (Sec-34)

-

• Experience in Design and Development of web-based applications using MVC, C#, & SQL Database at the backend.

• Experience in deploying web applications on server, knowledge on MVC framework

-Knowledge of Ajax, Java Script, HTML.

• Excellent logical and analytical skills.

• Capability to work with deadline.

• Good knowledge of identifying and solving problems and enjoy working in teams.

Kindly confirm

- Current ctc & notice period 

- Expectation

Current Location