Quality Control Manager
Role Overview
We are seeking an experienced Manager - Quality Control with 5-10 years of experience in brand jewelry
manufacturing. The ideal candidate will have a strong technical background, people management skills, and
direct experience handling customer interactions. This role demands a thorough understanding of jewelry
processes, quality control methodologies, and technical specifications.
Location: Andheri East, Chakala, SEEPZ
Compensation: ₹15 to ₹18 LPA
Day to Day-Key Responsibilities
Lead and manage the quality control department, ensuring all jewelry production meets the highest
standards.
Oversee customer interactions for the past 5 years, managing client expectations and addressing
quality concerns directly.
Apply Quality Control (QC) tools to monitor and improve the production process.
Ensure compliance with jewelry specifications, including the use of CAD models, CAM, and four-
view designs for accurate product realization.
Supervise the entire jewelry manufacturing process, including setting tools, polishing, buffing, filing,
and other related activities.
Identify and address rework and rejection areas in production and prepare Corrective and Preventive
Action (CAPA) plans.
Train and mentor team members in QC tools and methodologies.
Work collaboratively with production, design, and customer service teams to ensure all jewelry
products meet design specifications and customer requirements.
Qualifications
Engineering Graduate or equivalent qualifications in a related field.
5-10 years of experience in brand jewelry manufacturing, with a strong background in Quality Control.
Proven experience handling customer interactions in the last 5 years.
Certification or training in Quality Control tools is preferred.
Strong understanding of the mechanicals, CAD/CAM, and specifications of jewelry designs.
Expertise in all jewelry production processes, including setting, polishing, filing, and tool usage.
Excellent communication and people management skills.
Skills & Competencies:
Proficient in CAD/CAM software and able to interpret technical design specifications.
Strong problem-solving abilities with a focus on quality improvement and process optimization.
Able to lead and motivate teams effectively.
Capable of preparing and implementing CAPA plans to minimize product rework and rejection.
Shubham Vishwakarma
Full Stack Developer - Averlon
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