QA Engineer

Job Summary:

We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain operating systems and software applications.
• Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
• Respond to technical support tickets via phone, email, or in person.
• Set up user accounts, permissions, and passwords in accordance with company policies.
• Ensure data backup and recovery processes are in place.
• Maintain asset records and update inventory logs.
• Coordinate with vendors for hardware replacements or repairs.
• Provide support during software and hardware upgrades.
• Document technical issues and resolutions in the support ticketing system.

Required Skills:

• Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
• Familiarity with remote desktop tools and help desk software.
• Basic understanding of Active Directory and system security.
• Good problem-solving and communication skills.
• Ability to work independently and under pressure.

Educational Qualification:

• Diploma / Graduate in IT, Computer Science, or related field.
• Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.

Preferred Experience:

• 0–2 years of experience in desktop or IT support.
• Experience in handling onsite and remote support for users.

COMPANY DESCRIPTION : 

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 31 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Job Title

Sales Coordinator

Department : Sales

1.       Job PURPOSE:

Planning, developing, implementing and managing the overall sales strategy. This position reports to the Sales Manager

2.       ROLES & RESPONSIBILITIES:

l  Understand the business and the potential                                      

l Analyzing market and sales information                                            

l Identification of prospective clients.                                                  

l Set up a Brand identification strategy and execution plan                                      

l Research competitive products by identifying and evaluating product characteristics, market share, pricing, and maintaining research databases.           

l Set and track sales targets for team                                       

l Suggest and implement improvements in the sales administration process         

l Coordinate department projects to meet deadlines                                                

l Use customer feedback to generate ideas about new features or products                    

l Research and discover methods to increase customer engagement                                  

l Ensure sales, finance and legal policies and procedures are met                           

l Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales                                                           

3.       EXPERIENCE REQUIRED:

Overall :   4 - 6 yrs

4.  TECHNICAL SKILLS:

l The candidate should have experience in the preparation and execution of a sales strategy.

l In depth Understanding of sales process

l Sales Matrix

l B2B Product Sales experience is mandatory

l Experience in Salesforce and or other CRM tool

l Client Engagement

l Campaign management and active followup experience is must.

l Sales Techniques    

5. ABILTY

l Excellent Communication Skills                                               

l Conceptual Skill                                     

l Analytical Ability                                               

l Solution Oriented                                              

l Ownership of tasks

6. EDUCATIONAL QUALIFICATION:

Preference: MBA –Marketing ( tier 1 or 2 college)

                      BA, B.Com, BBM, Non tech is preferred

Age: between 28 to 32 Years

• Individual with 5+ years of experiences in developement
• Resolve technical issues raised by the team
• accountability of the product
• can handle deployment and releases
• should have .net core mvc and angular is good to have.

Job Description

We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients. 

Responsibilities

• Collect and examine the needs of the user.
• Consult engineers and product designers regarding the product.
• Plan and develop new visual designs for computers, smartphones, and digital products.
• Creating user flows, PSDs, wireframes, prototypes and mockups.
• Design user interfaces elements mainly menus, widgets, tabs, etc.
• Illustrate the functions of the website and develop UI mock-ups and prototypes.
• Create tables, sketches, filters, images, and other websites/applications graphic designs.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Review and edit the mock-ups according to the client's feedback.
• Creating user-centered designs by understanding business requirements, and user feedback.
• Monitor and manage the previously developed systems.
• Conduct user tests of developed applications to evaluate user experience.
• Stay updated with information on the latest UI trends and design skills.
• Designing UI elements such as input controls, navigational components and informational components
  
  Creating original graphic designs (e.g., images, sketches and tables)
  
  Identifying and troubleshooting UX problems (e.g., responsiveness)
• Requirements
• BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
• Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
• Proven background of graphic designing projects related to web and mobile applications.
• Proficiency in Adobe XD, Adobe Illustrator, Figma.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Strong understanding of wireframe tools.
• Strong communication skills and a team-building spirit.
• Good time management skills.
• Strong knowledge of responsive and interactive designs
• Making Wireframes
• Reviewing and Updating Userflow as per needs
• Strong design thinking skills.
• Exceptional attention to detail. 
• You will be responsible for :
• Designing Android and IOS Applications
• - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
• - Adhere to Design & Code guidelines.

Details:

• Should have Experience of Java/J2EE Developer
• Must have Full Stack Development experience.
• Must have  SQL Knowledge and a good understanding of Procedures.
• Need 4 or 6 Years of Experience Candidates. 
• Should be from a Product Based Company or should have 1 Year of Prior Experience in Product Based Companies.

Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:

• Successful onboarding of professionals to buy their first pack
• Delivery of a high standard of customer success maintaining a single view per customer across channels
• Defining and leading the implementation of our customer success policies
• Selection and management of our customer success software
• Maintenance of the help site(s) and template responses - updating as new features become available
• Recruitment, training, and performance management of customer success staff

Requirements

• Experience in a high volume customer service environment
• Experience hiring and developing customer success staff
• A can-do attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of customer success platforms and how they work

• Mandatory skills: Spring boot, Hibernate, Microservice
• Strong Java skills including Java 8 features 
• Good understanding of Microservices-based architecture and the related ecosystem 
• Exposure to MS SQL Server, Sybase etc. and NoSQL databases like MongoDB is also preferred.
• Great OO skills, including strong design patterns knowledge 
• Strong knowledge of software best practices, like Test-Driven Development (TDD) and
• Continuous Integration (CI) 
• Strong Knowledge of Data Structures & Algorithms
• Experience in working with data-driven RESTful APIs using web frameworks like SpringBoot,etc. 
• Should be able to do data modeling
• Good understanding of ORMs like Hibernate, JPA, etc. 
• Strong debugging skills
• Familiarity with architectural/ design patterns
• Advanced knowledge of Agile methodology.

The primary function of Jr. Full Stack Developer position is to be part of our Product Engineering team for feature development, maintenance, and support of ShortPoint.

Note:

1. This is a remote position, we do not give sponsorship or visa. 
2. timezone should between GMT+1 to GMT+5.

1. Deliver well developed and designed releases with good Knowledge of fundamentals of javascript & c#
2. Developing backend which delivers and renders front-end in an optimized manner
3. Working with the experience (design) team for rapid prototyping and feature implementation
4. Helping support team and customers in fixing product-level issues
5. Must be able to think creatively, take ownership and must be able to learn quickly and improvise as per the needs.

1. At least 3 years of IT experience
2. At least 1.5 years of experience working on a Javascript framework
3. Understanding or familiarity with API Creation and RESTful services
4. Hands-on experience of node.js
5. Experience on working with ECMAScript 5

1. Experience on working with SharePoint Online and OnPremise
2. Experience integrating with third-party API's
3. Experience on React framework