Senior Automation Test Engineer

At CraftMyPlate, we’re building something meaningful — a platform that simplifies food for gatherings, celebrations, and everyday teams.

But behind every great product is a great team.

And behind every great team is someone who cares deeply about people, culture, and shared purpose.

Role Overview

We’re looking for a smart, adaptable, and driven generalist to join the Founder’s Office at CraftMyPlate.

This is not a narrowly defined role — it’s a high-trust position designed for someone who can execute across verticals, stay one step ahead, and thrive in the messy middle of startup building.

You'll work directly with the founder, acting as a force multiplier across strategy, operations, product, growth, and partnerships — helping identify bottlenecks, drive execution, and bring structure where it’s needed most.

This is the perfect role for someone who wants to learn how to build and scale a company from the inside out.

What You’ll Do

Strategic & Cross-Functional Execution

• Work across functions — from operations and growth to product and partnerships
• Identify gaps, propose solutions, and drive high-leverage projects to closure
• Support the founder in decision-making with structured research, insights, and reporting

Ownership & Execution

• Take ownership of critical tasks and initiatives end-to-end
• Coordinate with internal teams and external partners to ensure timely delivery
• Act as a cross-functional glue between marketing, sales, ops, and tech teams

Problem Solving

• Spot inefficiencies and turn chaos into systems
• Run experiments, create frameworks, and document learnings
• Think beyond “how things are done” to “how they can be done better”

Day-to-Day Agility

• One day you might be running customer calls, the next—building dashboards or launching a new initiative
• Be comfortable juggling multiple roles — strategist, operator, researcher, analyst, and more

Who You Are

• A strong generalist who learns fast, adapts faster, and thrives in ambiguity
• A self-starter who doesn’t wait for tasks — you look for what’s broken and fix it
• A builder at heart — you take pride in getting things done, even without a playbook
• Strong communicator – clear, concise, and proactive across written and verbal mediums
• Obsessively curious – you dig into problems, understand the why, and enjoy solving them

Bonus Points

• Prior experience in early-stage startups, founder’s office, or high-ownership roles
• Familiar with tools like Notion, Google Sheets, Zapier, Canva, Figma, Slack, ClickUp
• Passion for food, events, or building delightful consumer experiences

Why Join CraftMyPlate

• Work directly with the founder and learn how to build from 0 to 1
• Be a part of core decision-making and company-building conversations
• A role that evolves with you — you can grow into product, ops, growth, or leadership
• Join a small, hungry team building India’s most loved catering-tech platform
• Every day is different, and every project leaves your fingerprint on the brand.

Key Responsibilities:

• Must have experience as a Quality engineer for 4 years.
• Must have proficiency in measuring instruments
• Proficient in using Vernier Caliper, Micrometer, Height gauge, Bore gauge and drawing reading
• Have experienced in checking incoming, in process, and Final Material.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)

Designation: Lead - UI Designer (ABL_SS_481), Senior UI Developer (ABL_SS_433)

Position description:

• Design experiences for mobile and web.
• Perform the entire design cycle of assigned projects; i.e. understand objectives, ideate solutions, wireframe & prototype, create visual designs, and make iterative improvements.
• Develop a thorough understanding of the users from research and be their champion in all internal discussions.
• Instill form and function in your designs with thoughtful use of layout, color, gradient, type, icons, imagery, and interaction.
• Interface with developers to ensure that the final development matches your design vision.
• Create and manage style-guides for swift and consistent performance of the team.

Primary Responsibilities:

• UI Design for Mobile and Web application platforms.

Reporting Team

• Reporting Designation: Head - Digital Strategy (ABL_SS_251)
• Reporting Department: Digital Strategy (2172)

Educational qualifications preferred

• Field specialization: Design and visual communication, Web Designing and Computer Graphics

Required Competencies:

• Designer competent in creating excellent mobile and web experiences. You have premier work to showcase in your portfolio.
• Believe in user-centric design and can justify your design decisions with sound logic and backing.
• Obsessed with being pixel-perfect and are well-versed with platform design guidelines (Material Design, iOS guidelines, etc).
• Possess good knowledge of usability, color, typography, iconography, and interaction design.
• Keen to interact with your users and optimize your design based on the principles of UX research.
• Able to design cross-platform experiences with clarity on what will work on desktop and mobile, and what will not. 
• Should have fluent verbal and written communication skills in English.

Required Skills:

• 5-8 years of experience in digital design for mobile and web.
• Competence in prevalent design tools (like Sketch/XD, Photoshop, Illustrator, and InVision/Zeplin)
• An elaborate and consolidated portfolio showcasing your work and skills.

About [24]7.ai

[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.

The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.

Areas of Responsibility

• Technical consultation and development of new pages / templates / modules in Acquia Drupal.
• Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
• Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
• Check and apply Drupal security updates/patches as and when available on Drupal.org.
• Support [24]7.ai Web projects and go live/cutover activities.
• Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
• Skilled with SQL database management – from SQL to table manipulation.
• Manages all technical aspects of the CMS and Acquia development environments.
• Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
• Uptime monitoring.
• Project ticketing (for internal tracking).
• 24x7 Emergency support.

Key Competencies

• Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
• 3+ years of experience planning and implementing web projects
• Bachelor and Master Engineering degrees
• Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
• Databases: MYSQL, Oracle
• Operating System: Linux/Abuntu, Windows
• Libraries: JQuery, Angular JS, Bootstrap
• Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
• Source control: SVN, Git, Github
• Must have excellent attention to detail and create clean, organized code as well as document modifications.
• Excellent problem solving and debugging skills.
• Knowledge of web performance optimization techniques.
• Knowledge of web vulnerability prevention methods.
• Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
• Excellent written and verbal communication skills required.
• Ability to work within a rapidly changing environment, multi-task and prioritize.
• Must be innovative, self-driven, motivated, organized and detail-oriented
• Exhibit a high level of individual initiative.

About Fabstudio Infotech (http://www.fabstudio.co):
Fabstudio Infotech is a multi-skilled IT services provider company with core competencies in website design and development, e-commerce website, mobile app development, customized software development, cloud services, and CRM solutions. Our comprehensive full-service value offering allows you to streamline the process of conceptualizing, designing, development, implementation, supporting and managing the application lifecycle.

About the Job Profile:

Selected day-to-day responsibilities include:

1. Work on React.js & Node.js
2. Work on ongoing projects
3. Understand product requirements and specifications
4. Handle large web applications and websites
5. Do the research and keep abreast with current design trends
6. Write well designed, testable, and efficient code by using best software development practices
7. Create a website layout/user interface by using standard HTML/CSS practices
8. Integrate data from various back-end services and databases
9. Cooperate with web designers to match visual design intent