
- Understanding the client’s processes and modeling the same on the software
- Responsible for Configuration and set-up
- Managing testing and quality control of deliverables
- Participating in the product demonstrations and owning success of pilots
- Providing support to clients to tackle any issues raised and responding to change requests
What you need to have:
- Should be passionate about customer success
- Minimum 2 years of experience of product delivery or project management experience
- Should have led external client facing projects
- Should have been part of / set-up system configuration or support processes
- Detail-oriented and cross-functional
- Excellent communication and presentation skills
- Should have Project management certification
- Bachelor’s or master’s degree in engineering / business management required
- Hands on knowledge of database querying and reporting

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Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Gushwork is one of the fastest-growing AI startups globally, backed by Lightspeed, SIG, and B Capital . We’re building a productized services platform that helps SMBs scale using a powerful combination of human + AI-powered GTM execution.
In just over an year months, we’ve grown rapidly , serving SMBs across the US and India. And we’re only just getting started.
What You’ll Own
- Drive end-to-end sales: from outbound prospecting to demo to close
- Sell to SMBs in India and the US — with a clear focus on revenue impact
- Build and manage a robust pipeline across different time zones
- Understand client pain points and position Gushwork’s offerings as the go-to solution
- Collaborate with product and operations to ensure high-quality onboarding and delivery
- Bring feedback from the front lines to shape GTM strategy
What We’re Looking For
- Experience full-cycle sales experience, ideally in SaaS or tech-enabled services
- Proven success in closing SMB accounts — both domestic and/or international
- Strong communication, storytelling, and objection-handling skills
- Self-starter who thrives in fast-paced, high-growth environments
- Comfortable with US working hours (for part of the day)
Why Join Us
- Be part of a company scaling 6x in the next year
- Own your revenue — zero fluff, real deals, full credit
- Work with a lean, ambitious team solving a real market gap
- Build your career in the future of AI x services
- Proficient understanding of AWS services, EC2, RDS, and S3
- Strong knowledge of Laravel REST API
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object-oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Strong knowledge of MySQL and NoSQL as a plus
- Proficient understanding of code versioning tools, such as Git
Primary Skills:
.Net/.Net Core, C#, OOPS and SQL Server as a key technology, which covers frontend and backend work. Knowledge of DevOps (building and deployment) and the Cloud is nice to have.
Roles & Responsibilities
Participate in requirements analysis.
Collaborate with internal teams to produce software design and architecture.
Write clean, scalable code using .NET programming languages.
Test and deploy applications and systems.
Revise, update, refactor and debug code.
Improve existing software.
Eligibility
3+ years of experience in building web applications. Passion for building and delivering great software with a strong sense of ownership
Advanced proficiency in C#, very clear OOPS concepts, In-depth knowledge of the .NET framework, ASP.NET, MVC, Web API, REST APIs, OAuth 2.0/ Authentication/ Authorization
Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records
Good to have any scripting(powershell) knowledge, JS based UI Frameworks
Outstanding analytical, problem-solving, and communication skills
Experienced in complex logic designing and implementation
Should have worked in Agile development environment and best practices
Good to have experience in secure development practices
Fitelo is one of the fastest-growing companies. We all work together to serve our
clients in the best possible way, and we like to have a lot of fun while we are at it.
We are looking for a Back-End Developer who will be working with the team on
MongoDB and NodeJs.
Qualification
● Professional experience with building and integrating with REST APIs
and NodeJS
● Professional experience working with repositories, artifacts, and
creating build & release pipelines
● Exposure and experience in back-end web development with
JavaScript, HTML, and CSS is good to have
● Experience in developing Microservices in NodeJS
Role
● Collaborate with clients and internal product teams to understand their
expectations and requirements
● Define the overall, multi-tier application architecture, and select appropriate
web technologies, frameworks, components, tools, design patterns
and best practices to be used for new project engagements
● Proactively identify architectural gaps and weaknesses, and
recommend appropriate solutions for existing project engagements
● Collaborate with, lead, coach, mentor and direct a team of UI
engineers, user experience designers, and visual designers to deliver
best of class user interfaces for web, mobile and tablets
● Define and establish coding standards
● Provide functional/non-functional, design, and code reviews
● Identify and evolve common tools stack, design and develop reusably
frameworks/components to standardize and accelerate
user interface development across various user interface development
projects
● Research and implement new / emerging web technologies and
frameworks to improve user experience and UI engineering
productivity
Skills Required
● Backend: Node JS, Express, Mongoose, Firebase
● Database: MongoDB
● Cloud: AWS, EC2, docker
● Git and Git flow concepts
● Test-driven development
● Familiarity with Type ORM (Object Relational Mapping)
● Websockets
● REST API
● DevOps and CI/CD (preferred)
Industry Type - Wellness / Fitness / Sports / Beauty
Employment Type - Full Time/ Permanent
Education - Any Graduate or Postgraduate- Any specialization
Location - Mohali
About Company
At FITELO, every day is a chance to flip the script. An invitation to take
everything we know and re-invent it. Do it better. Never settle for good enough.
Every day we get up, invent, adapt, improvise, find new ways to collaborate, and
do the unexpected. We're a team of healthcare experts from doctors to dieticians
to fitness coaches helping people to achieve their fitness goals. You have an
immense opportunity to learn and grow under the mentorship of our team who
have experience working in some of the best organizations like Price water
house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few
JOB DESCRIPTION
Planning with the Director & Crew on the Shows for the channel Representing the company to the various tourism boards & destination management companies, airlines & operators for requisite permissions & alliances.
Handling all the Production responsibilities right from Pre - Production to Post Production. Preparing budgets in conjunction with the director.
Traveling with the crew on shoots and overseeing the shoot schedule.
Representing the company at meetings, conferences, seminars, and tourism events.
SKILLS REQUIRED
*Excellent communication skills
*Excellent organizational skills
*Time Management
*0-1 years of relevant experience
Open to Travel Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Interview Rounds:
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