- Understanding the client’s processes and modeling the same on the software
- Responsible for Configuration and set-up
- Managing testing and quality control of deliverables
- Participating in the product demonstrations and owning success of pilots
- Providing support to clients to tackle any issues raised and responding to change requests
What you need to have:
- Should be passionate about customer success
- Minimum 2 years of experience of product delivery or project management experience
- Should have led external client facing projects
- Should have been part of / set-up system configuration or support processes
- Detail-oriented and cross-functional
- Excellent communication and presentation skills
- Should have Project management certification
- Bachelor’s or master’s degree in engineering / business management required
- Hands on knowledge of database querying and reporting
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Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
POST: Tele callers (Females Only)
JD Includes:
- Relevant Experience from Loan/Insurance Industry
- Excellent Communication
- Hardworking with Sales Orientation
- Ability to drive Targets
Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.
- Building Custom Shopify Themes and Modifying Existing Themes Depending On Requirements
- Migrating Websites from other Ecommerce Platforms to Shopify
- Extending Shopify's Functionalities Using Storefront Apis, Liquid Programming, Meta Fields, Etc
- Integrating Third-party and Platform Supported Apps in the Sites
- Working Closely with Clients to Gather Requirements, Develop and Deliver On the Same
What you need to have:
- Expert-level knowledge of Shopify Liquid templating language
- Proficiency in working with different Shopify JS APIs (storefront, AJAX Cart, Sections, etc)
- Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
- Strong Experience in MySQL and Database Queries.
- Experience working on large projects involving 10,000+ products.
- Ability to lead the team and handle pressure and demands.
- Sound knowledge of IT concepts and the latest trends.
- Ability to work independently and multi-task in a fast-paced environment.
- Strong verbal and written communication and interpersonal skills.
- Highly organized and detail-oriented.
Duties/Responsibilities:
The person plays a dual role of Public Relation and Influencer Manager.
Public Relations
- Combine creativity, communication, and storytelling to create meaningful public relations campaigns that promote our products/ Founders.
- Pitch stories to top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and other online outlets.
- Cultivate, strengthen, and maintain media relationships.
- Create media materials such as press releases, talking points, run sheets, and messaging documents.
- Seek and manage business award submissions, interview opportunities, and speaking engagements for Co-Founders.
- Secure, track, and measure results.
Influencer Marketing
- Grow and maintain relationships with influencers to create excitement and mass brand exposure across social media platforms
- Mine the social media platforms for top-tier influencers, celebrities, content creators, and talent that can increase brand reach.
- Manage and update internal influencer database to ensure platform and metrics stay updated.
- Collaborate with internal creative and social marketing teams to drive influencers to create high-quality and engaging content.
- Continually engage with existing influencers and creators via email, DMs, and phone to build strong, long-lasting relationships. Manage day-to-day communications with talent/influencers.
- Manage all influencer requests, place and track product samples requests.
- Oversee gift boxes and other special packaging needs for high-touch influencers.
- Think creatively and add new ideas to pitch for new and exciting influencer programs.
Qualifications/Skills:
- 5+ years experience in public relations, in-house, or agency.
- Course in Mass Communication.
- Strong experience writing news releases, media advisories, feature stories, blogs, and media pitches.
- Existing relationships with top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and influencers preferred.
- Social media wizard who is well-versed in all platforms (IG, YouTube, Facebook, Twitch, TikTok, etc.) and in tune with how the influencer marketing landscape differs across each respective platform.
- Deep expertise in identifying key tastemakers, celebrity endorsers, and influencers.
- A passion for building and cultivating relationships with influencers.
Other Requirements
- Previous experience working with consumer products and fashion brands.
- Passionate about social media trends and pop culture in general.
- Love working in fast-moving, high-growth companies.
- Meticulous organizational skills.
- Self-starter, comfortable with managing multiple priorities at any given time.
- Exceptional written and verbal communication skills.
- Outstanding relationship-building skills
- Design, develop and manage data on various open-source SQL databases
- End-to-end performance tuning of Oracle, MariaDB, MySQL, PostgreSQL, and Aurora against very large data sets
- Database cluster connectivity and security
- Conduct database training
- Software installation and configuration
- Database patching and upgrading
- Using monitoring and management tools
- Troubleshoot various issues with other dba’s/developers
- Point of Contact for Vendor escalation
- Point of Contact for professional service to Customers
- Cross-platform migration from Oracle to MySQL/MariaDB/PostgreSQL/Aurora
- Support the creation, maintenance, and implementation of procedures regarding how problems are identified, received, documented, distributed, and corrected
- Ensures project documentation is complete, current, and stored appropriately
- Manages day-to-day project and scope changes
- Communicate and coordinate database changes, backups, and downtime to users
- Identifies potential security issues and recommend strategies to ensure database security
- Research and evaluate new technologies
- Proactively monitor systems for optimum performance and capacity constraints
- Establish standards and best practices for SQL
- Interact with and coach developers in SQL scripting
- Perform database backup and recovery
- Provides 24x7 support for enterprise database systems
- Must provide mentoring and training to other staff members
- Write procedural documentation including requirements for databases
- Develop and coordinate knowledge transfer
- Establishes enterprise-wide uniform infrastructure, including supporting defined departmental content processes and creating guidelines for content deployment
- Interacts with business units to gather, define, and organize the delivery of business solutions Data
- Modeling, design & implementation based on established standards
- Automate manual tasks
- Candidate with a college degree and relevant work experience
- 7+ years of hands-on DBA experience with Oracle, MySQL, MariaDB, and PostgreSQL and supporting tools
- Strong experience with Linux is required, including command-line editors, scripting (shell, Python, Perl, etc.)
- Experience in database performance tuning and strong SQL tuning skills
- Experience in database and cross-platform upgrades required Experience in all aspects of the software development lifecycle including requirements gathering, design, coding, testing and production support
- Must be familiar with RDBMS concepts, practices, and procedures
- Must have knowledge of network connectivity
- Extensive experience with Export/Import, Backup and Recovery
- Extensive experience with Database Replication Master/Slave, Master/Master (BDR)
- Extensive experience with MySQL (MariaDB, Percona) Galera cluster
- Experience with MaxScale
- Proficient in SQL Language
- Knowledge of ServiceNow, or similar Ticket Management Software
- Knowledge of SAN infrastructure including HP and NetApp
- Ability to work on projects at a time
- Knowledge of middle-tier application servers
- Strong troubleshooting and problem resolution skills
- Good knowledge of Data Modeling
- Knowledge of XML and JDBC
- Experience of NoSQL databases (Cassandra, Oracle NoSQL, MongoDB) is a plus
- Certifications on MySQL, PostgreSQL, and Aurora
- Writing software that other developers use, including libraries, APIs and wallets.
- Building secure and high-performance networked software that will be used by enterprise customers.
- Solving development challenges and making architectural decisions by understanding the larger picture of the project’s goals.
- Expanding your existing skill-set, and not being afraid to enter uncharted territory.
- Understanding Rust design patterns and writing performant and maintainable code in the language.
- Paying close attention to unit-testing and security.
- Confidently communicating and collaborating with your fellow developers in a remote team environment.
What you need to have:
- 1 year of Rust development experience
- 3+ years of software development experience
- Experience using the Git Version Control System (VCS)
- Experience with unit testing
- Fluent in English, written and spoken
- Team player that thrives in a collaborative environment
- Experience with blockchain and/or Ethereum smart contracts
- Experience in PHP, Laravel, MySQL, or Javascript is a plus
- Experience with GraphQL is a plus
- You are motivated by challenging projects, and you absolutely love developing with Rust.
- You are humble, diligent and patient
Digital Marketing expert required to launch and build funnel for an Ai driven fem tech app.
Lead digital marketing strategy including Paid, Search, Display, Affiliate, Email, Fb Advertisement & SEO
Must have start up experience.
Wordpress, clickfunnels exp would be a plus.