Implementation Manager

Our client is a highly awarded AI and Machine Learning lab, which is disrupting the multi billion dollar Agriculture and commodities business globally. They are recognized as a de-facto business for expert AI capability in solutions that satisfy real world challenges in near real time.

 

As the Implementation Manager, you will be responsible for internal and external stakeholder alignment and management, to mitigate risks and to ensure timely delivery.

• Understanding the client’s processes and modeling the same on the software
• Responsible for Configuration and set-up
• Managing testing and quality control of deliverables
• Participating in the product demonstrations and owning success of pilots
• Providing support to clients to tackle any issues raised and responding to change requests

• Should be passionate about customer success
• Minimum 2 years of experience of product delivery or project management experience
• Should have led external client facing projects
• Should have been part of / set-up system configuration or support processes  
• Detail-oriented and cross-functional
• Excellent communication and presentation skills
• Should have Project management certification  
• Bachelor’s or master’s degree in engineering / business management required
• Hands on knowledge of database querying and reporting