Product Analyst

Synactive India Pvt Ltd is seeking a dynamic and driven Technical Sales Executive to join our team. In this role, you will bridge the gap between our technical products and the needs of our clients, working closely with them to offer tailored solutions that drive business growth. You will be responsible for understanding our product offerings, engaging with prospective customers, conducting demos, and closing sales.

Key Responsibilities:

• Identify, prospect, and engage potential clients to introduce Synactive's product offerings.
• Conduct technical presentations and product demonstrations that effectively communicate the value and features of our solutions.
• Collaborate with clients to understand their technical requirements, presenting customized solutions that address specific business needs.
• Develop and maintain strong client relationships, focusing on long-term engagement and customer satisfaction.
• Work with cross-functional teams to ensure customer needs are met post-sale, including onboarding and support.
• Use CRM tools to track sales activities, pipeline management, and performance metrics.

Required Skills:

• Proven experience in technical sales or a similar role within the IT industry.
• Strong knowledge of relevant technologies (SaaS, cloud solutions, or other tech products).
• Excellent communication, negotiation, and relationship-building skills.
• Ability to explain technical features to both technical and non-technical audiences.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and other sales tools.

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• 2+ years of experience in technical sales or similar role preferred.
• Strong analytical, presentation, and problem-solving skills.

The candidate must have 2-3 years of experience in the domain. The responsibilities include:

● Deploying system on Linux-based environment using Docker

● Manage & maintain the production environment

● Deploy updates and fixes

● Provide Level 1 technical support

● Build tools to reduce occurrences of errors and improve customer experience

● Develop software to integrate with internal back-end systems

● Perform root cause analysis for production errors

● Investigate and resolve technical issues

● Develop scripts to automate visualization

● Design procedures for system troubleshooting and maintenance

● Experience working on Linux-based infrastructure

● Excellent understanding of MERN Stack, Docker & Nginx (Good to have Node Js)

● Configuration and managing databases such as Mongo

● Excellent troubleshooting

● Experience of working with AWS/Azure/GCP

● Working knowledge of various tools, open-source technologies, and cloud services

● Awareness of critical concepts in DevOps and Agile principles

● Experience of CI/CD Pipeline

Full Stack / Front End / Back End Developer

We are currently building the Technology platform for the Global Air Cargo industry ($300B market). 

Currently, we have two open roles (1 Front End Engineer & 1 Back End Engineer).

Full Stack Engineers are also desired for the open positions. 

These (2) engineers will be part of the Tech team which will be at the core of what we aspire to build.

Looking for Full Stack / Front End / Back End Developer

- Tech Stack (React, node.js, typescript, postgreSQL, AWS)

- loves to code, get hands-on and likes to build products from scratch

- At least 2+ years of experience building software products

- "Build local, Launch global" mindset

- Good with people and teams +

- prior startup experience +

- SaaS platform expertise +

- Work location - Chennai

- So we are looking only for candidates in Chennai or who are open to relocating to Chennai for this opportunity

- Open to explore both Contract & Full time options for the (2) roles

We are looking for a collections manager to monitor staff and oversee the procedures to reduce the

amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with

clients or write-off debt to minimize the company’s potential loss of income.

To be a successful collections manager, you should be analytical and have great report-writing skills.

Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and

continuously find ways to improve the company’s debt recovery.

Collections Manager Responsibilities:

 Overseeing staff members and ensuring the accurate and timely invoicing of customers.

 Setting payment collection goals and targets for the department.

 Creating and implementing a strategy to improve the collection of outstanding credit.

 Implementing collection policies and procedures to avoid excessive outstanding credit.

 Ensuring that the company policy on recoveries is followed and that it is in line with state and federal

regulations.

 Implementing deadlines for invoicing and payment collection.

 Negotiating with customers in cases when non-payment occurs.

 Preparing monthly feedback reports on payment collections.

 Remaining informed of any legislative procedural training regarding debt collection.

 Training and mentoring of staff members in the collections department.

Collections Manager Requirements:

 Bachelor’s degree in finance, accounting, or a related field.

 We are looking for a Manager who has worked for a first bucket loan collections process

(including payday loans and installment loans).

 The applicant should have international collections experience

 3-5 years experience as a collections manager.

 Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge

of MS Excel.

 The ability to work accurately and independently.

 Good verbal and written communication skills.

 Excellent analytical skills and an eye for detail.

 Outstanding leadership and managerial skills.

 Strong time and people management skills.

 Ability to work to strict deadlines.

 Ready to work at US Shift

• Proven software development experience in PHP

• Understanding of open source projects like Laravel, Drupal, Mysqletc

• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

• Good knowledge of relational databases, version control tools and of developing web services

• Experience in common third-party APIs (Google, Facebook, Ebay etc)

Minimum 10 years of relevant experience:

• Should have worked extensively in various Testing projects
• Responsible to develop and drive the framework development for the assigned projects
• Should be expert in providing high level of Process Improvement through reusable code (at least 70%)
• High level of technical expertise to handle automation framework development from scratch on various tools
• Expert in Selenium and Java
• Should have good understanding of Behaviour Driven Development (BDD) framework in automation testing
• Should have worked on various frameworks like TestNG, Maven, Cucumber
• Good to have experience on various other automation testing tools like Qualitia, TOSCA, UFT
• Good knowledge on Continuous Integration/Continuous Deployment (CI/CD)
• Good knowledge on source control systems like SVN, Git, etc.
• Basic Experience in Capital Markets/Stock Exchange/Broking House domain
• Should be well versed with both Functional and Non-Functional Testing
• Must be aware of API and Database testing
• Basic knowledge of SQL queries
• Must have worked on test management tools like HP ALM
• Must have experience of defect tracking tools like Jira, Mantis
• Should have knowledge of various platforms like Windows, UNIX
• Efficient in understanding the Defect Lifecycle
• Efficient in scripting languages like Java, C#
• Contribute to framework development and emphasize on reusability
• Should have worked on Agile based projects; Good to have experience in TDD/TFD
• Must be aware testing artefacts like test strategy, test plan, defect report, etc.
• Regular tracking and reporting
• Review the work of the junior testers
• Assembling and coordinating project team members; assigning individual responsibilities
• Prepare testing metrics and share with the Test manager
• Should stay updated with the latest developments in the field of Testing
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Coordinate recruitment or selection of project personnel