Appbroda

Company Details
A company founded by 2 BITSians with a simple mission statement - “App Business Made
Easy”. We are building a SaaS company focused on the needs of SMB App Developers
from around the world. This is a $15 Billion+ opportunity which is ripe for disruption
especially with increasing internet penetration, adoption and digitization of businesses. We
are profitable from Day-1 and are already growing at breakneck speeds and solving some
really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe
your work should talk for itself and hence focus on KRA and projects.
As an Ad Ops manager, you have a critical role as part of the Global Performance delivery
team. You are the first point of post-sales contact for Appbroda's biggest advertising clients.
The ideal candidate will be super analytical, proactive, and a clear communicator and will
work with complex ad campaigns, managing and optimizing these campaigns using clear
analysis to deliver results.
Ad operations team would manage client relationships, but also bring to the table comfort
with analysis and numbers.Key Responsibilities:
● Work with sales teams to understand client expectations
● Day-to-day management of mobile display campaigns
● Work with the publishing team to secure inventories required for meeting the
client's objective
● Meet and exceed campaign goals through campaign strategy and optimization
● Work with data to arrive at insights and strategies about campaigns
● Day to Day management of profit margins across all campaigns
● Assist in the development of custom creative with internal departments and clients
● Management of client expectations, communication, and reporting metrics
● Help the product management team in designing better products by
communicating market realities and expectationsKey Skills & Experience:
● 1-2 years with GAM minimum
● Strong analytical skills
● Exceptional relationship management and communications
● Teamwork and interpersonal skills● Attention to detail
● Previous experience in a fast-paced start-up environment will be preferred

Job description

Company Details
A company founded by 2 BITSians with a simple mission statement - “App Business Made Easy”. We are building a SaaS company focused on the needs of SMB App Developers from around the world. This is a $15 Billion+ opportunity which is ripe for disruption especially with increasing internet penetration, adoption and digitization of businesses. We are profitable from Day-1 and are already growing at breakneck speeds and solving some really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe your work should talk for itself and hence focus on KRA(Key Result Areas) and projects.

Flexible Benefits:
Salary 💸 We offer competitive salaries with a performance-based bonus
Work Remotely 🌎 At Appbroda, it’s your contribution to the team that matters. We support you in working remotely wherever you’d like.
Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most
What are we looking for?
The ideal candidate will have to assess mobile applications and websites on a day-to-day basis which will come via a ticketing system and analyze if they are compliant with the quality standards already set in place. He/she will also be required to assess the top applications and websites daily, and ensure that they are policy compliant. Apart from being driven and enthusiastic, the ideal candidate needs to have great communication skills and strong analytical ability to deliver consistently.
What will you do with us?
Working daily to review tickets with a critical eye as per the internal processes.
Host and/or facilitate meetings/ticket reviews with all teammates.
Identify the lack of and/or improvements to policy and process, assess the effectiveness of current policies and processes and recommend and implement required changes.
Maintain a high level of confidentiality regarding the results and specific findings of the quality process.
Ensure strict timelines(SLAs) are maintained depending on the priority list of the clients.
Building and/or improving knowledge management documents as required.
Communicate effectively with the other members of the team and organisation, and contribute to the training and development of the team.
Responsibility for the quality compliance duties, responsibilities and obligations of the organisation including direction, strategic development, performance and maintenance.
From time to time, you may be expected to be part of special projects as are reasonably required of your job role.
Effective liaison, support and assistance between the department and remainder of organisation.
Understand and build case studies on how to communicate effectively with international clients as the organisation rapidly expands.
Developing plans for team activities to include quality compliance strategy to achieve agreed targets, and effective planning.
Set an example for team members of commitment, quality compliance activities, work ethics and habits and personal character.

What are you bringing to the table?

2 years or more of Quality Analyst/Customer Service/Technical Support experience (with a phone, email, and chat background) would be good to have.
Must have strong analytical and problem-solving skills
Proficiency with Microsoft Office and Google suite
Must have strong/effective verbal and written communication skills
Must have a genuine interest in the project, people and concern for customers
Must be energetic, positive and have the ability to listen hard, and change & improve fast
Must have the ability to work well in a team environment, as well as alone
Must demonstrate the ability to effectively manage time, prioritise tasks and work within deadlines.
Must have an everyday passion to do the job and improve yourself and everyone around.
Must have the drive to grow in the short term and long term.

SDE-2
Key Responsibilities
● Work closely with principal engineers and product manager to deliver quality technology solutions.
● The SDE 2 core responsibilities include working on highly-maintainable and unit tested software components/systems that address the problems and guiding junior developers for the same.
● Will be working in a fast paced and agile work environment delivering quality solutions that have immediate business impact.
● Complete ownership of the projects you deliver while collaborating with technical and non-technical people in charge .
● A self-motivated learner and builder with strong customer focus and quality delivery.
● Ensure the process is being followed and quality code is being maintained by doing proper code review and testing if needed.


BASIC QUALIFICATIONS
● Bachelor’s degree or higher in Computer Science and min of 2 years of Software Development in MERN .
● Familiar with MERN Stack (React for frontend role and Express Node Mongo for backend role).
● Proven track record of building large-scale, highly available, low latency, high quality distributed systems and software products
● Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented , Databases.
● Excellent coding skills .
● Great problem solving skills and propensity to learn and develop tech talent.
● Ability to think big about problem statements, recommend alternative technical approaches and build optimal solutions.

PREFERRED QUALIFICATIONS

● Bar raising tech skills in building next gen customer experiences using technology .
● Sound understanding of putting in place and leading engineering excellence initiatives across team(s) such as code review , quality coding and unit test .
● Excellent verbal and written communication skills.