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ROLES AND RESPONSIBILITIES:
We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.
- Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
- Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
- Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
- Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
- Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
- Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement
IDEAL CANDIDATE:
- Total experience 8+ Yrs
- 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
- Strong hands-on expertise working with top SSP platforms and publisher accounts
- Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
- Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
- Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
- Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
- Team player with ability to work collaboratively with sales, customer success, and product teams
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Bachelor's degree
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
Wordpress:
Should have hands-on experience in WordPress & HOOKS concepts.
Extensive knowledge and experience of building WordPress CMS websites using the best practice & de-facto standard plugins.
- Knowledge of Customization of themes & plugins
- Experience working with WordPress at a PHP code level.
- Knowledge of existing inbuilt WordPress functions.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues.
- Experience in developing E-Commerce websites
Shopify:
Should have hands-on experience in Shopify API & APP concepts.
Extensive knowledge and experience of building custom stores.
- Knowledge of Customization of themes & apps
- Experience working with Shopify API's
- Knowledge of existing inbuilt Shopify system.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues
Key Responsibilities:
*Conduct door-to-door sales visits in your territory.
*Build strong relationships with potential clients, offering tailored solutions.
*Generate leads and surpass sales targets.
*Collaborate closely with the team to implement effective sales strategies.
Requirements:
*Proven B2B sales experience, especially in door-to-door sales.
*Strong communication and negotiation skills.
*Results-driven and self-motivated.
*Thrives in a fast-paced environment.
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility
Type, Location: Remote, India
Desired Experience: 2+ years
Roles and Responsibilities :
- Hands-on GoLang development
- Go Lang developers perform tasks related to the design, development, modification, and administration of software systems and applications.
- Comfortable with algorithm design, scripting, and unit testing.
- Demonstrated skills in debugging, design patterns, and enterprise resource planning.
- Is skilled at problem-solving.
Must have skills :
● You must have 2+ years Golang experience.
● You must have (React.js or Node.js or Python or Java )experience.
● You must have any Frontent or Backend Technology with Golang
*Should be experienced in unity game development.
*Responsible to Develop top quality 2D and 3D games for Android, iOS and Windows using Unity 3D engine
*Write well-designed, efficient code using C# / JavaScript
*Game development
*Coordinated with other Teams in Production like Artists/Game Testers/Game Designers to meet project deadlines.
Role : Head – Key accounts and strategic partnerships ( Unified Comm )
Qualification : Btech desirable with additional Business Diploma / Degree
Function – Drive both Wholesale & Enterprise VOIP Business Revenues on national and Global phase,
VOIP Business includes Outbound VOIP ( Traffic of Call Centre , CLI , NCLI ) and Inbound VOIP ( DID’s , Two Way DID’s , Toll Free No’s , VMN’s etc )
Should have handled min of a Annual Million USD Revenue business Portfolio
Enterprise VOIP SIP Trunks and SIP Trunk Solutions
Unified Comm Solutions Like MS Teams Direct Routing Services or others
SMS Services exposure with A2P ( Application to Person ) SMS
NOC support co-ordination Understanding
Skills – Should be having Solution sale bent of mind to enhance penetration in Enterprises/ SME’s and creating Value .
Characteristics – Should be a Self Motivated Individual willing to excel in his career
Role: Product Manager
Experience: 5-10 years
Location: Hyderabad (Remote due to COVID-19)
Technovert is not a typical IT services firm. We inculcate the product mindset for the talent working with us. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
Step ahead, we are looking for a Product Manager who can create best out of excellent engineering minds and build together a product which suffice Insurance Industry needs. This is a pivotal role where you can see yourself working with the Technology, Sales, Marketing and Leadership team.
Your Responsibilities
- Identify product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
- Define the product strategy, and translate product strategy into roadmap and feature definition, in line with business and customer experience objectives.
- Collect and develop ideas, prioritize the ideas, create business cases
- Define, track, and improve key product metrics.
- Drive the product discovery process for large projects and support the product implementation and deployment
- Partner and collaborate with stakeholders from multiple teams like Engineering, UX, Data, etc. across numerous business units across countries and teams
- Liaise with Engineering and Product owners to help them implement and verify the product increments
- Liaise with Sales, Marketing, Services and Support organizations to launch the product evolutions to market
- Works with product marketing department to develop effective communication activities and programs including product positioning, collateral development, whitepapers, and analyst engagement
- Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
- Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.
Ideal Candidate Traits
- Strong understating of the Insurance industry. Preferable Life & Health.
- Must be able and willing to think and act strategically and tactically
- Excellent communication skills, and design thinking skills
- Strong analytical and problem-solving skills. Leveraging data to make informed product decisions.
- Must have sound business judgment as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
- Ability to explain the business and technical value of a technical offering to internal and external audience which is a mix of technical and non-technical customer representatives
Minimum Qualifications
- 4+ years of experience in technology product management.
- 3+ years of working in the insurance domain
- Have worked independently or as a lead on GTM and launch of at least 1 product
- Worked closely with developers in an agile development environment
- Prior experience as a developer preferred.
Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.
Role and Responsibilities
- Ensures correct adaptation of Agile practices at the team level.
- Coaches the Product Manager on Product Backlog management.
- Leads the team to remove impediments to reach the sprint goal.
- Organizes the agile rituals and ceremonies, and makes sure that it is applied correctly within the team. If necessary, facilitates these rituals.
- Guides the team in organizing motivational and inclusive events.
- Supports onboarding of the new people who joined the team.
- Guides the team for continuous improvement (Kaizen).
- Responsible for the correct flow of the team’s processes and workflow.
- Helps the team visualize its performance, impediments, and processes.
Requirements
- BTech or MTech degree in engineering or relevant fields
- Having deep knowledge in the Agile mindset.
- Experience in working and applying Agile for a minimum of 2 years in a software development team is required (Scrum Master role is preferred).
- Confidence in working with multiple Agile teams.
- Strong communication, interpersonal and mentoring skills.
- Excellent analytical thinking, problem-solving, and facilitation skills.
- Excellent command of written and spoken English.
- Certification of the following is a plus: PSM, PSPO, PSK, PAL, PMI-ACP, etc.
Who You Are
- Passionate about technology, processes, and making an impact.
- A perpetual learner, who stretches their boundaries and enjoys new ideas.
- A doer who takes initiative to help the teams achieve their goals regardless of boundaries, and works well in a team.












