QA automation tester

Email Marketing Intern (Influencer Dept.) - Job Description

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Description:

We are seeking a proactive and detail-oriented intern to assist with influencer campaign outreach. The role involves shortlisting influencers for brand campaigns, finding their contact details, and sending personalized outreach emails.

Key Responsibilities:

• Scrape and collect influencer contact information (email IDs, social handles, etc.).
• Draft and send outreach emails to shortlisted influencers.
• Follow up with influencers to confirm participation.
• Report outreach progress and results to the internal team.

Requirements:

• Currently pursuing or recently completed a degree/diploma in Marketing, Communications, or related field.
• Strong research and internet skills for finding accurate influencer contact details.
• Proficiency in Excel/Google Sheets for maintaining data.
• Good written communication skills for outreach emails.
• Highly organized, detail-oriented, and proactive.
• Basic knowledge of influencer marketing will be a plus.

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Title:

Senior Business Development Executive (Women Candidates Only)

Location: Coimbatore, Tamil Nadu

Industry: E-commerce / Digital Marketing / Software Solutions

Experience: 6+ Years

Employment Type: Full-time

About the Role:

We are looking for a dynamic and experienced Business Development Executive (Female) with a strong background in e-commerce, digital marketing, and software solutions. The ideal candidate will be fluent in English, have excellent communication and negotiation skills, and a proven track record of driving business growth.

Key Responsibilities:

• Identify, develop, and close new business opportunities in the e-commerce and digital space.
• Build strong client relationships and maintain long-term partnerships.
• Develop and execute strategic sales plans to achieve business targets.
• Generate leads through networking, online research, industry events, and cold outreach.
• Collaborate with internal teams (marketing, product, tech) to deliver tailored solutions to clients.
• Conduct market research to identify new trends, customer needs, and competitor activity.
• Prepare and deliver compelling business proposals, presentations, and pitches.
• Achieve monthly, quarterly, and annual sales targets.

Requirements:

• Minimum 6 years of experience in Business Development or Sales, preferably in e-commerce, digital marketing, or software services.
• Strong command of English – both written and verbal.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and closing skills.
• Tech-savvy, with a good understanding of digital marketing tools, SaaS products, and online platforms.
• Self-motivated, proactive, and result-oriented.
• Willingness to work from Coimbatore.

Preferred Qualifications:

• Bachelor's or Master’s degree in Business, Marketing, or related fields.
• Knowledge of CRM tools (e.g., HubSpot, Zoho CRM).
• Prior experience working with e-commerce platforms or software product companies.

Why Join Us?

• Women-centric workplace promoting leadership and career growth.
• Dynamic and inclusive work culture.
• Opportunity to work with innovative e-commerce and tech solutions.
• Attractive incentives and performance-based bonuses.

How to Apply:

Send your resume: https://forms.gle/nPFGgSgjap3ZpLxj6

• Excellent knowledge of Local premium GT and MT
• Have handled 3-4 SO's ,promoters, merchandiser.
• Non- food somewhat related to our product will be an added advantage. 
• Good in communication and reporting. 
• Excellent distributors handling/Negotiation (Age - less than 40)

Senior DevOps Engineer

Experience: Minimum 5 years of relevant experience

Key Responsibilities:

 • Hands-on experience with AWS tools and CI/CD pipelines, Redhat Linux

 • Strong expertise in DevOps practices and principles

 • Experience with infrastructure automation and configuration management

 • Excellent problem-solving skills and attention to detail

Nice to Have:

 • Redhat certification

Job Description:

This is an exciting opportunity to come and lead growth for a fast scaling start-up and create meaningful impact in the education space. It will be a truly global experience in driving growth for company across all major geographies - United States, Latin America, Europe, Middle East & Asia Pacific. And also a chance to work with a very diverse and motivated team at the company.

You will be reporting to the COO and will be assisted in the role with a team of your own and cross functional teams such as sales, learning, product & design.

Your responsibilities will include:

Business insights
You will be the custodian for the generation of all insights be it market research, consumer
Insights or competitive landscape. These will be the power behind everything we do.

Growth

You will be responsible for defining our growth strategy, coordinating and executing growth
plans, and optimising our funnel to meet revenue targets. Our ambitions are big and so will be the scale of this role - from our current 25000+ educators to 60 million globally.
We've listed a few things you'll be responsible for below, but it will also be your call to
determine which of these we should spend resources on and which we should not.
• Identifying target geographies and schools for each business
• Planning marketing initiatives to generate leads, using below
• Content (key medium)
• Events (key medium)
• Partnerships
• Digital/Performance marketing
• Product marketing
• Website and other internal channels
• Email campaigns
• Programs such as referral and affiliate
• SEO

Brand
While the immediate focus will remain to grow the business, eventually you will also help build the company brand and lead key initiatives for it.

Is this someone that looks like you?

• A hands-on marketing leader who absolutely loves their craft
  • Experience: 7-15 years experience in driving demand in the B2B SaaS space
  • Have used content as a key medium for demand generation
  • Have a good handle on product, digital and performance marketing
  • Both right and left brained - can think of creative ideas and alongside crunch numbers
  • An exceptional communicator and can distill complexity and jargon into simple messaging our customers will resonate with
  • We deeply value building the right culture at company, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility

About MyOperator:

MyOperator is a leading Software as a Service (SaaS) for managing cloud communication. Trusted by 10000+ businesses and recognized as a leader in India’s cloud telephony segment, MyOperator enables seamless communication for agile enterprises.

The team will build our next-generation cloud telephony platform and provide our customers with new ways to deliver communication experiences to their audiences. This is an exciting and meaningful opportunity both from a technical and career opportunity perspective.

React native developers will be responsible for developing and maintaining high-quality mobile applications. The developer will be responsible for creating applications for both Android and iOS using React native. 

 Requirements

• Design and implement user interface components for JavaScript-based web and mobile applications using React ecosystem
• Work as a part of a small team that includes other react native developers, designers, QA experts, and managers
• Build app and UI components from prototypes and wire-frames
• Work with native modules as and when required
• Use Native APIs for tight integrations with both platforms Android and iOS
• Write automated tests to ensure error-free code and performance
• Improve front-end performance by eliminating performance bottlenecks
• Create front-end modules with maximum code reusability and efficiency
• Implement clean, smooth animations to provide an excellent user interface
• Work with third-party dependencies and APIs
• Work with Redux architecture to improve the performance of the websites/mobile apps
• Coordinate with the cross-functional teams to build apps within the stipulated time/budget.

Benefits

• 100% Remote Working
• WiFi Reimbursement
• Work-Life Balance
• 
  

Want to hear our CEO? https://www.youtube.com/watch?v=g85J6h8RGCU&;t=157s

Our Products:

MyOperator Dialer: https://www.youtube.com/watch?v=2uhjcIa5rlE

Heyo App: https://www.heyophone.com/

Check us on LinkedIn:

https://www.linkedin.com/company/voicetree-technologies/

ABOUT US
White.Inc is a house of digitally native brands (DNBs) that is creating Instagram-first DTC brands across verticals like Cookware, Houseplants, Drinkware, Apple Gear and Luggage. We believe that to lead a better

life in today's ever-changing world, we need products that are constantly evolving and contribute to our busy lives. To bring to life such category-disrupting brands, we have partnered with the world’s leading product

design company to create products that are crave-worthy and address the needs of a new generation of Indian consumers.

Started by people with a decade+ experience in the e-commerce and D2C sectors, the founders have developed 2000+ products across multiple categories and scaled global brands in India such as RhinoShield

& PopSockets. Leveraging on their expertise in driving growth, product development, supply chain, technology and access to global markets, White Inc is poised to deliver products that inspire and excite our

consumer base.

We are rapidly growing and looking for someone as excited as us to be a part of this growth journey. If you love startups, a really fast-paced environment with lots of action and the opportunity to create India's

new gen disruptive brands, then click away and get set to propel your career to greater heights.

THE ROLE

As a Junior Graphic Designer, you will be responsible for creating impactful designs that capture the messaging required across marketing ideas. You will work under the guidance of the senior art director to

ideate and execute design assets required by multiple teams i.e social media, performance marketing or marketplaces.

RESPONSIBILITIES

▪ Create drafts of social media posts, web banners, etc. and get them approved by the senior art director.

▪ Liaise with internal stakeholders while working on design projects from concept right up to execution.

▪ Ensure that all the graphic elements are consistent in terms of style, colours, and message

▪ Find the right mix of imagery to visually represent the content.

▪ Be a part of the ideation process and pitch creative concepts.

▪ Make edits as and when required based on the feedback provided by senior members of the team.

▪ Adhere to strict timelines and be able to deliver quality work as required for the campaign/project.

SKILLS

▪ Understanding the visual elements such as type, layout, fonts, etc.

▪ Basic knowledge of online marketing would be preferred.

▪ Ability to work well within a team.

▪ Time management skills.

▪ Ability to take constructive feedback and work on enhancing design skills.

▪ Comfortable in a fast-paced evolving start-up environment.

QUALIFICATION

▪ Minimum 1-year experience at an Advertising agency or any design house.

▪ Proficient in Adobe Photoshop, Illustrator, InDesign and other design tools.

▪ Experience with working on iOS / Apple operating system is preferred.