Key Requirements:
· Providing technical support to sales team and ensure their success
· Should be able to prepare the technical BOM, RFPs/ RFQs depending on the exact need of the customer
· Be comfortable engaging at all levels within customers and OEM organizations
· Translate customer requirements and IT strategies into deliverable solutions and transformation plan
· Architect solutions to meet the unique requirements of Shro emerging customers and deliver proof of concepts (POCs) and pilot implementations for HCI, Storage Solution, Backup solutions, and virtualization solutions portfolio
· Learn new technologies and apply these concepts to customer needs
· Define value propositions, positioning and differentiation to competitor’s solutions in addressing customer pain points.
· Define and drive a programmatic pre-sales consulting engagement approach into target accounts and territories.
· Complete the technical requirement for request for information (RFI) and request for proposal (RFP)
· Support and develop existing customer and partner relationships and skills
· Excellent communication and presentation skills over phone, email, webcast, video and public conference.
· Should have extreme passion for Technology
· Should be a quick learner & should have the ability to adapt new technical skills
Experience & Technical Skills
· More than 5 years’ experience in pre-sales capacity, consultant role with customer focus, or equivalent experience
· Excellent communication and presentation skills over phone, email, webcast, video and public conference
· Strong technical knowledge in HPE HCI Solution, Virtualization Technologies VMware, Hyper-V, Strong technical knowledge in Storage Management System of HPE, NetAPP,
· Experience with Backup Technology Tape Based & Disk Based solutions
· Experience with designing Backup Application Software like Veritas, Symantec, Commvault
· Hands-On experience of Hypervisors like VMware & HyperV. Backup tools like Veritas & CommVault;
· Hands on experience of HPE Server & Storage product line.
· Experience of configuration tool like HPE OCA tool
Technical Certification
· HPE Server Storage ASE, MASE Certification
· VMware Certified Professional
· Certifications – in Virtualization, Backup solution, Servers & Storage Consolidation
Subodh Popalwar
Software Engineer, Memorres
About Arting Digital
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Job title: Technical PM & Solution Architect - Digital Acceleration
Responsibilities:
• Lead Upfront discovery and design for end to end technology architecture (E.g. though not limited to Web, Mobile, CRM, Inventory management, Customer management, Logistics),
• Defining, translating and delivering business vision for the digital journey the organization will be undertaking
• Actively lead the definition and evolution of the solution architecture
• oversee selection/ implementation of new components/applications,
• Identify and ensure all integration touch points of the applications,
• Enhance architecture / governance processes and drive agile innovation with an eye to scale.
• Create a Service oriented architecture
• Leading the technical design process coordinating the various stakeholders towards an agreed solution.
• Providing support to program manager through developing estimates, and dependencies to meet program outcomes.
• Lead technology consulting engagements, solution workshops and due diligence
• Determine the availability and viability of third-party components and services as needed
• Develop and demonstrate proof of concepts
• Maintain the overall portfolio plan with key deliverables and milestone dates. Plan and execute the roadmap for digital.
• Act as a conduit between execs and stakeholders to ensure the technology initiatives are appropriately prioritized and aligned with strategic objectives.
• Serve as a liaison between functional groups within the Technology Team to prioritize program initiatives and escalate critical operational tasks.
• Drive the successful delivery of Digital programs within the Digital portfolio
• Managing multiple Vendor/partner Projects
Requirements:
• Bachelor’s Degree in Systems, Engineering or similar combination of Business and Technology
• Minimum 7 years' experience in the B2C Companies with Design and architect experience
• 5 years of experience planning and deploying delivering enterprise functional and technical solutions to support the business
• Agile/Scrum Software Development methodologies. Knowledge of project management tools...
• Being an agent for change, who uses business architecture to agitate and initiate action and challenge others via business designs and solutions, which drive requirements to the business operational and organizational structures
• Strong Architecture experience including, infrastructure, applications, data and business domains, Retail domain knowledge would an added advantage
• Experience at producing multi-tier, high-availability infrastructure architectures in an enterprise & cloud environment adhering to DR, Business Continuity and availability best practice.
• Experience in the following areas: customer engagement platforms, cloud architectures, PaaS services, API integration, modern application architectures, BI architecture
• Ability to quickly understand business requirements and propose reference architectures and technology solutions. Capable to present options and weigh implementation complexities and risks to recommend the right technical decision
• Experience in web-based and mobile based systems architecture, service-based architecture, enterprise application architecture, as well as experience managing expectations when balancing alternatives against business and financial constraints
Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
- Work on RPO ( Recovery Point Objective ) and failure reports
- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.
We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
- Perform network maintenance and system upgrades
- Must be good in Linux platform and basic hardware.
- Provide Level-1/2 support and troubleshooting to resolve issues.
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
- Linux, drafting for email and tickets, basic understanding of vmware is important.
Experience:
- Min 3 year experience
Location:
- Ahmedabad
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
• To lead MBS architecture leveraging SAP products (such as S/4HANA, BRIM, BPC, GRC, Solution Manager, Business Object, Data Service, Fiori and Ariba cloud), third-party tools (such as Adobe, Vertex cloud and Open Text) and Ford standard services (such as AFDS, APS, PCF, APIC/DataPower, IICS).
• To deliver the architecture design of and perform POCs of system integration between MBS, I-ERP and interfacing enterprise and cloud systems.
• To deliver process design and information flow supporting functional work streams.
• To deliver the detailed technical design, such data platform, integration fabric, security and cyber defense, hosting and client infrastructure.
• To manage the technology catalogue in Mega Hopex.
• To guide the product teams in the development of the SAP ERP implementation.
• To provide architecture support such as troubleshooting application performance issues.
• To thrive in a fast paced working norm and manage multiple deliverables simultaneously.
• To collaborate with vendors, Ford IT and Business teams and meet the enterprise objectives.
Must Have
• In depth technical knowledge of S/4HANA eco-system, F&A, BRIM • SAP GRC experience a definite Plus.
• Must be able to work with Solution Manager • Active practitioner of AGILE methodology and familiar with architecture runway.
• Familiar with SAP testing strategy.
• Strong hands-on PoC skill leveraging CDSViews, ABAP, HANA Query, Java • Negotiation skills and ability to achieve consensus with several and diverse set of stakeholders/customers.
• Strong and open communication skills both verbal and written.
• Self-starter, ability to work independently with minimum supervision.
• Technical knowledge and experience in HANA Database, BOBJ Reporting, Linux operating systems, and enterprise integration.
Title: Technical Support L3 - Partner Engagement
Department
Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech
Location: Mumbai
Good To Have Skills
Must Have Skills
Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)
Experience Level
5 - 7 Years (Min 3 yrs)
Continuous night shifts
Excellent Comm skills.
Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)
Rounds of interview:
Recruiter screening
Technical round 1
Manager Round
HR Discussion
Roles:
Administration and maintenance of Virtualization (VMware, Hyper-V)
Administration and maintenance of O365 email service, ADFS, and AD-Connect.
Administration and maintenance of Azure AD services.
Active Directory maintenance & management, clean-up.
Administration and maintenance of DNS, DHCP.
Administration and maintenance of different Backup Solutions.
Responsible for Business continuity and Disaster Recovery Planning.
Antivirus and Patch Management on Multiple Networks. Basic Networking.
support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.
Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,
External Skills And Expertise
Fluent English speaker - written and verbal communication skills - Mandatory.
Service-oriented a team player and self-motivated.
Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.
High attention to detail, with the ability and passion to troubleshoot complex problems.
- Strong technical knowledge in software, hardware, and networking
- Prior experience in Customer service or call center environment
- IP protocol and network experience highly desirable
- Working knowledge of NetApp technical systems (6 months or more)
- Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
- Sound problem solving skills with linear and logical troubleshooting skills
- Process knowledge, assessment, design and documentation skills
- Strong oral and written communication skills
- Solid analytical, technical, and project management skills
- Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to work independently with minimal supervision
- Must be available weekends
- Languages: B2 English
| Provide estimates for assigned tasks to be performed, at a reasonably granular level |
| Develop test cases to assure quality of code created |
| Monitor and update Jira issues assigned |
| Be available to resolve urgent customer issues, during and outside regular working hours |
| Assist with the execution of test cases in the release phase |
| Develop own skills on the Salesforce platform through the Trailhead training |
| Develop product / domain skills based on available documentation |
| Be a useful team member with healthy work relationships with QA, PM, lead, and Support. |
| Mentor and guide junior team members |
| Review Code |
| Analyze system specifications and translates system requirements to task specifications for junior programmers |
| Conceptualise and propose end to end design |
| Functional Management - Should have managed minmum team size of 5-8 for atleast 2 performance cycles |
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
Role: Appian/Unqork Senior Solution Architect/Practice Lead
Experience: 5+ Years
Location: Trichy / Bangalore /Chennai (Post Covid)
Shift: US EST or CST
Responsibilities
- Provide pre-sales technical/functional support to prospective clients and customers with minimal supervision
- Work with sales to create and submit proposals, promote sales effort by helping customers leverage low code/no code tools for software development life cycle
- Build a solution delivery team
- Provide day-to-day guidance and technical leadership to a team of Appian/Unqork (or other low code/no code platform) Administrators, Developers, and Data Architects.
- Act as the technical lead, leading interactions with customer business and technical teams
- Work closely and collaboratively with the project team to deliver on project scope
- Works collaboratively with the Client and Team to articulate the vision and outcomes of the project and each release, and translating that vision into an actionable plan; Effectively manage customer expectations
- Develop guidance on Release Management process, working with Team and Client
- Serve as the day-to-day Technical POC for VDart team
- Plan and coordinate release logistics with other application teams and Stakeholders, identifying and accounting for dependencies
- Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Appain/Unqork low code/no code automation tool strategy
- Lead detailed discovery and scoping calls
- Work closely with sales to review requirements and develop value-focused proposals
- Describe the benefits and value of integrating Appian/Unqork low code/no code tools to integrate into a customers’ SDLC
Skills and Qualifications
- Bachelor (BS) of Science degree in Computer Science, Engineering, Mathematics, Business, Management or equivalent disciplines.
- Certification in Appian or Unqork
- 7+ years of IT experience, including full cycle software/web development and release management/implementation knowledge
- 4+ years' experience in a technical leadership position with prior experience supervising and leading teams
- 2+ years' experience of successful implementations of very large Appian or Unqork solutions
- Technical leadership in implementing enterprise-class application delivery
- Experience with Agile development methodologies
- Excellent writing, presentation, negotiation and communication skills
- Strong analytical and organizational skills
- Ability to manage and prioritize multiple tasks simultaneously
- Ability to explain technical content to non-technical, business stakeholders
- Prior experience developing proposals to respond to customer needs preferred
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Software Engineer, Memorres