Sales Executive

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Job Title : Senior Software Engineer – Backend

Experience Required : 6 to 12 Years

Location : Bengaluru (Hybrid – 3 Days Work From Office)

Number of Openings : 2

Work Hours : 11:00 AM – 8:00 PM IST

Notice Period : 30 Days Preferred

Work Location : SmartWorks The Cube, Karle Town SEZ, Building No. 5, Nagavara, Bangalore – 560045

Note : Face-to-face interview in Bangalore is mandatory during the second round.

Role Overview :

We are looking for an experienced Senior Backend Developer to join our growing team. This is a hands-on role focused on building cloud-based, scalable applications in the mortgage finance domain.

Key Responsibilities :

• Design, develop, and maintain backend components for cloud-based web applications.
• Contribute to architectural decisions involving microservices and distributed systems.
• Work extensively with Node.js and RESTful APIs.
• Implement scalable solutions using AWS services (e.g., Lambda, SQS, SNS, RDS).
• Utilize both relational and NoSQL databases effectively.
• Collaborate with cross-functional teams to deliver robust and maintainable code.
• Participate in agile development practices and deliver rapid iterations based on feedback.
• Take ownership of system performance, scalability, and reliability.

Core Requirements :

• 5+ Years of total experience in backend development.
• Minimum 3 Years of experience in building scalable microservices or delivering large-scale products.
• Strong expertise in Node.js and REST APIs.
• Solid experience with RDBMS, SQL, and data modeling.
• Good understanding of distributed systems, scalability, and availability.
• Familiarity with AWS infrastructure and services.
• Development experience in Python and/or Java is a plus.

Preferred Skills :

• Experience with frontend frameworks like React.js or AngularJS.
• Working knowledge of Docker and containerized applications.

Interview Process :

1. Round 1 : Online technical assessment (1 hour)
2. Round 2 : Virtual technical interview
3. Round 3 : In-person interview at the Bangalore office (2 hours – mandatory)

Who We Are

We're a DevOps and Automation company based in Bengaluru, India. We have successfully delivered over 170 automation projects for 65+ global businesses, including Fortune 500 companies that entrust us with their most critical infrastructure and operations. We're bootstrapped, profitable, and scaling rapidly by consistently solving real, impactful problems.

What We Value

• Ownership: As part of our team, you're responsible for strategy and outcomes, not just completing assigned tasks.
• High Velocity: We move fast, iterate faster, and amplify our impact, always prioritizing quality over speed.

Who we seek

You’ll work with our engineering team to build and improve internal products. This is a hands-on internship focused on learning by shipping. Your ultimate goal

will be to build highly responsive and innovative AI based software solutions that meet our business needs.

We're looking for individuals who genuinely care, ship fast, and are driven to make a significant impact.

What You Will Be Doing

• Build user-facing features using Next.js and TypeScript.
• Convert designs into responsive UI using Tailwind CSS and reusable components.
• Work with APIs to integrate frontend with backend services.
• Implement common product workflows: authentication, forms, dashboards, tables, and navigation.
• Fix bugs, write clean code, and improve performance.
• Collaborate in a PR-based workflow on GitHub.
• Write and maintain documentation for the features you ship.
• Learn and apply best practices: component structure, state management, error handling, accessibility basics.

What We’re Looking For

• Basic to intermediate experience with JavaScript and NextJS.
• Familiarity with TypeScript basics.
• Comfortable with HTML/CSS and responsive design, Tailwind CSS is a plus.
• Understanding of how APIs work and how to consume them from the frontend.
• Strong Git knowledge.
• Strong learning mindset, ownership, and attention to detail.

Benefits

• Work directly with founders and the leadership team.
• Drive projects that create real business impact, not busywork.
• Gain practical skills that traditional education misses.
• Experience rapid growth as you tackle meaningful challenges.
• Fuel your career journey with continuous learning and advancement paths.
• Thrive in a workplace where collaboration powers innovation daily.

Researching and identifying potential school clients (owners, principals, IT heads, directors)

• Using tools like LinkedIn, ZoomInfo, SignalHire, or personal networks for outreach

• Assisting in virtual product demos and presentations

• Supporting proposal creation, follow-up, and negotiations

• Providing feedback from client interactions to improve our approach

• Occasionally visiting schools (if feasible) to help build relationships

About Filter You

We are a fun young design company, headed towards the metaverse. We make customized AR Experiences for some of the big brands and top influencers worldwide and better yet, we make it fun.

An AR VR Company. A Future Product. Proudly created with a group of cute humans.

Job Description - Motion Graphics Designer

Role :

Join our exceptional team as a talented Motion Graphics Designer. Showcase your versatile skills in animation, illustration, and design while handling multiple tasks and projects. Bring captivating visuals to life, create engaging motion graphics, and craft stunning scenes. Apply now to unleash your creativity and be part of an innovative and dynamic team.

Requirements:

•  Minimum of 1.5 years of experience in Motion Graphics, 2D animation, illustration, and design.
•  Strong understanding of animation principles and techniques.
•  Proficiency in 2D animation software such as Adobe Animate and After Effects.
•  Proficiency in software such as Photoshop and Illustrator.
• Strong attention to detail and ability to take direction.
• Strong portfolio showcasing 2D animation, illustration, and design skills.
• A collaborative mindset to work with the creative team on animation concepts and storyboards.
• Ability to create and animate characters, backgrounds, and special effects.
• Time management skills to meet deadlines and work within budget constraints.

Perks:

•  Mental Health days off.
• WFH available once or twice a week if needed.
• Team outings every 2 months.
• Work directly with the founders and learn.
• ESOPs if you stick along
• Unlimited time to play with Casper and Prince (our office pets)
• The opportunity to join an early-stage tech company on an incredible trajectory is here and NOW!

Hey guys, thank you for looking into our JD.

If you succeed, you'll be joining an upcoming metaverse start-up, led by the country's best. You can define your career through this opportunity.

• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Ability to work through new and difficult React Native Issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.